Hi, I have install windows 7 rc , and i cant have my contacts in diamond to sync with outlook. It seems active sync is not compatible with win7 . Is there a solution ? Thanks ,
in win 7 is no active sync... you have to use mobile device center
hi
this works for me on windows 7 you can download it from here
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx
When you connect your diamond to win7, it will automatically download drivers and mobile device center . To get Outlook is your own responsibility. You probably have a 30 day trial version on one of the disks that followed your phone, but it will still sync after those 30 days.
EDIT: I have no clue wether the trial version works in win7 or not.
cobbs said:
hi
this works for me on windows 7 you can download it from here
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx
Click to expand...
Click to collapse
Ι downloaded the above. I didnt see nothning to change. I have installed Windows Mobile Device Center and it looks to work ok. I see diamond from the pc as a hard disc, and i can use it. I also have internet to diamond throw the pc. The phone is recognized by the pc as Touch Diamond P3700, and i have the icon of sync sender in taskbar. What I dont have? The one i am interested more.. My contacts to outlook to pc.. I have installed office 2003 to the pc , and i have outlook 2003. There , contacts are empty.
I dint see to Windows Mobile Device Center to have any option to transfer contacts from phone to outlook.. Any help ?
edit... Ok I just solve it. I went mobile device settings-change content sync settings. In contact there a press sync settings ,and there it writes synconize from Pc1 Pc2. Only one was "ticked" I tick and the other , and contacts went to my pc... Very complicated i think..
Hi, I'm on Windows 7 64 bit build 7100. Trying to get my phone to sync, have installed WMDC 6.1 64 bit version, plug my Diamond in and Windows Update fails on trying to install the driver, just get PocketPC USB Sync in Device Manager with a status of "This device cannot start (Code 10)."
Any ideas where I am going wrong on this? Had no issues on Vista 64bit getting it to work, have repeated all the same steps so am scratching my head somewhat.
Edit: Solved it, turns out it was my USB extension lead, tried plugging directly into the computer and it worked perfectly lol
Windows 7 ActiveSync Fix
Hey Everyone,
There is a good write-up on how to Enable ActiveSync on Windows 7 x64 and x86.
http://capitalhead.com/articles/ena...synchronization-on-windows-7-x64-and-x86.aspx
Have fun,
Mike
good to go
seems to be working good now RC.
Stephen Lane wrote:
I think I have researched all the treads on this pretty well now & I've tried all the above including rolling back to before I 1st allowed the WDM to install to no avail. I still can't get my Diamond talking to W7 WDM still talks to my old Vista Ult machine though.
Everything looks good the updater downloads drivers then the WDM then the installs happen the device gets found and it sort of knows its a HTC device plugged into a USB port but WDM and Sync Center both don't believe its there.
I've tried resetting the Diamond complete reboots of the computer, I've changed all settings in the PC to USB menu on the Diamond (another thread) and this only changes the Device from Generic Serial to Generic NDIS but still WDM won't connect.
So has anyone got any further suggestions I can't believe its this hard every one else has no probs what might I be doing wrong (I think the fact the device is a Generic Serial not a Diamond might be a hint but I can't prove it)
Regards
Stephen Lane
Stephen Lane,
I have exactly the same problem. Did you found a solution or still facing this problem?
You can use Microsoft Windows Mobile Device Center 6.1. It's free to download by MS.
Gr.,
Dennis
Thanx alot people! This thread saved my day!
WMDC does not recognize my G1. He detect that there is a unidentified device and searching the driver to web but after a minute it was NOT successfully installed. How come? LOL.
Related
After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer
Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...
Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.
Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.
There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965
Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.
Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.
I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve
BUMP
I really need help with this!!! I'm pulling my hair out!
Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.
i've got just the same problem! plaese help us!
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx
Hello I've read around on this problem, and I cant find a fix for it. Orange UK HTC Diamond, I don't have the driver CD or anything but it seems it should be stored on the device itself.
I plugged it into my laptop (Vista x32 Home Premium), and first time it comes up with "Uknown device installed. Searching preconfigured drivers." It closes and nothing happens.
I have WMDC 6.1 installed, and have unchecked advanced network functionality.
If I install XP on a VMware virtual machine, will I be able to activesync to that ? (eventually I want to install HardSPL etc.)
Anyway, and hints/tips would be amazing.
vista and diamond
I just got my Diamond this weekend, I was upgrading from an HTC P4000. I was out of town (my home pc is XP) so I decided to sync my contacts over his vista machine (btw can this be done easily pda to pda? bluetooth?) The P4000 had trouble syncing with vista, took a few tries. After outlook at all my stuff from my old phone, I put my Diamond in and... nothing. Didn't see it, but it was charging. I fought Vista for about an hour to get it working, I had to download a windows mobile center patch off of microsoft, and restart the computer+phone.
When I got home to my XP machine, I plugged in and activesync took care of everything.
All the advice I can give you is try uninstalling your phone drivers (in device manager) and try different usb ports, and restart.
heres a link to the MS troubleshooting page I tried:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx
Hmm I'm starting to think it might be the standard USB connection that I'm using, do I need to use the standard HTC cable?
I've just tried phone on XP, and its bringing up the same error with Activesync 4.5
It is well-known that in vista you have to download, and install, Windows Mobile Device Center to sync any WM device, even PPCs.
So what's the deal?
Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.
Any ideas??
saj31 said:
Hey i'm also having this problem, spent ages trying to get it to work and tried
uninstalling and reinstalling everything but just get a message on the phone saying
install ActiveSync 4.5 on PC even though im using Vista.
Any ideas??
Click to expand...
Click to collapse
You can't use ActiveSync on VISTA!!! Can't you read the MANUAL or make a search?! Install Windows Mobile Device Center from MSFT site.
For God's sake, use the included CD, it has ALL you need to start synching.
I have x64 Home Premium, and it worked out of the box.
I'm happy for you but the first thing I did was install WMDC6.1, as stated in my first post, and as I said it isn't syncing with activesync on XP either
Hey everybody,
Im trying to connect my diamond via mobile center so that I can manage my contacts more comfortable.
My problem is........suprise...it doesnt work -.-
When I plug in my diamond and choose "Active Sync" on the device, somethings trying to install (WM whatever device) and then it stops with the message that drivers are not found and device is not installed properly.
When I open Mobile Device center, I see that after I plug it in it starts searching but never comes to an end, and the installation also fails.
Any idea what went wrong? I have Vista 32bit SP2.
I also installed the setup for more drivers for mobile center. I uninstalled it a thousand times but it simply doesnt find my device and the drivers for WM device...
Thanks for ur help !!
Works for me, but browsing files on my diamond via Mobile Center never worked.
Well nice that it works for you, tell the whole world buddy but why do you write in this thread when u dont have a solution or the same prob....
Any updates on this one?
Have the error message Code 10, device cannot be startet
Code 10 is a Driver problem.
What hardware is reporting the error?
Have you updated the Driver and directed it so System 32?
try to install this one
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx#download
Hi,
I have difficulties to synchronize my T-Mobile MDA Vario III with my new laptop with Win 7. I am getting the WMDC Error whenever I attempt to synchronize my mobile phone with my laptop. I guess there is something wrong with either my new laptop or WMDC because I managed to synchronize the same mobile phone with my old laptop (Win XP) which runs the old 'good' activesync.
The relevant specs of the involved device, software and systems including the summary of the synchronization issue follows:
My mobile phone:
T-Mobile MDA Vario III aka HTC TyTN 2 aka Kaiser aka Tilt
ROM version: 3.31.110.3 WWE
ROM date: 09/01/08
Radio version: 1.70.18.02
Protocol version: 25.83.40.02H
System: Windows Mobile 6.1 Professional
CE OS 5.2.19212 (Build 19212.1.0.3)
My laptop:
Acer Aspire 5536
System: Windows 7
Windows Mobile Device Center 6.1.6965
What I have tried so far:
Reinstalled WMDC and rebooted my laptop (several times)
Reset my mobile phone each time before attempting the synchronization
Turned off firewall & antivirus on both laptop and mobile phone while synchronizing
Upgraded my mobile to the latest ROM (from 1.5 to 3.3)
Ran Windows updates including all optional ones I could think of that could help
Unchecked the 'Enable advanced network functionality' option in Settings/Connections/USB to PC on my Vario
Played with different settings on WMDC
What I know that works:
ActiveSync on my old Toshiba laptop (Win XP) where I can transfer files between my Vario phone and Toshiba laptop.
Bluetooth works between my Vario mobile and Acer laptop as well as Toshiba laptop, which enables me to transfer files but not synchronize contacts & emails with Outlook on Acer.
Is there anything out there that I can still try? Does anyone have any advice for me? I would really like this to make work as I do not want to revert back to my old laptop and XP because of this silly sync issue...
I would be extremely grateful for any useful tips...
Many thanks!
Tom
Anyone with the working WMDC synchronization?
All,
I wonder if there is anyone with the same phone (T-Mobile MDA Vario III aka HTC TyTN 2 aka Tilt) who has managed to make it synchronize with your PC using WMDC (Win 7)?
If yes, was it straightforward or did you have to use any workaround or tweak your device or PC?
I would like to get to the bottom of this issue. There must be a solution out there!
Many thanks,
Tom
What error do you get?
Have you try another usb cable?.
I get a generic (non-specific) WMDC Error - see the Attachment.
As for the USB cable, I do not think there is anything wrong with it as it works fine with my other laptop (Win XP) where I can synchronize successfully using ActiveSync.
I wonder what else I can try?
Thank you,
Tom
Guest2010 said:
I get a generic (non-specific) WMDC Error - see the Attachment.
As for the USB cable, I do not think there is anything wrong with it as it works fine with my other laptop (Win XP) where I can synchronize successfully using ActiveSync.
I wonder what else I can try?
Thank you,
Tom
Click to expand...
Click to collapse
Ohh boy, It's the first time I see this dude. Does clicking on the help gives you any description of the error?
Try another cable just in case, have U click activesync from your phone and see if something happens?
Check on your PC Hardware also and see if you have an issue with your usb ports.
Have you tried looking here ?
http://forum.xda-developers.com/showthread.php?t=579612&highlight=Win
As for the generic WMDC Error, the Windows Mobile Device Center does not give any information about the Error (nothing about the Error in the help either).
However, I have checked the Microsoft Event Viewer and I found the following Error message there: "the Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code)." - see the Event Properties and Event Details attachments for more information. Any idea what this error means and more importantly how it can be fixed?
I have attached the following screen shots for more information:
Device Manager
HTC USB Sync Properties - General
Event Properties
Event Details
The ActiveSync on my phone seems to work fine. It says: "connected" whenever I plug the USB cable into my laptop. What is more, I was able to synchronize my Vario phone with my older XP laptop without any difficulties.
Many thanks!
Tom
Mr. Clown said:
Ohh boy, It's the first time I see this dude. Does clicking on the help gives you any description of the error?
Try another cable just in case, have U click activesync from your phone and see if something happens?
Check on your PC Hardware also and see if you have an issue with your usb ports.
Click to expand...
Click to collapse
I have run windows update and it seems that all drivers are updated - see the attachment for more information.
The only useful piece of information that could possibly help to get to the bottom of this issue is the one I can see in the Microsoft Event Viewer which says: "the Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code)."
Any idea what this error means and more importantly how it can be fixed?
Many thanks!
Tom
denco7 said:
Have you tried looking here ?
Click to expand...
Click to collapse
I have managed to synchronize successfully the same mobile phone Vario III with a different laptop running Vista and WMDC 6.1, which makes me think that there is no problem with my mobile phone or USB cable but with my laptop that runs Win 7... Now, I guess I need to dig even deeper to localize the issue on my laptop...
Guest2010 said:
I have managed to synchronize successfully the same mobile phone Vario III with a different laptop running Vista and WMDC 6.1, which makes me think that there is no problem with my mobile phone or USB cable but with my laptop that runs Win 7... Now, I guess I need to dig even deeper to localize the issue on my laptop...
Click to expand...
Click to collapse
I'm running Windows 7 ultimate and WMDC works like charmed. Just curious, are you running as administrator right?
Yes, I login as administrator.
I have found more information about which services need to be running and set as automatic when running WMDC - see the link below.
http://www.pocketpcfaq.com/faqs/wmdc/services.htm
Do you have the same services running and set as automatic in your system?
Anyway, I am running all of them but there is no difference - still getting the WMDC Error... :-(
Many thanks!
Tom
After having spent the whole weekend on troubleshooting the sync issue, I am slowly running out of new ideas...
There are so many posts on internet regarding this issue but it appears to me that there is no silver bullet to resolve it.
In my humble view, I believe that what could fix the sync issue is to find the root cause of the following error that I get whenever I try to sync:
Copied from the Event Viewer: "the Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code)."
Any suggestions how to tackle this communication error?
Many thanks!
Tom
P.S. Does anybody know when the next upgrade of WMDC is scheduled to be released by Microsoft? I wonder if there is any other software out there that can do what WMDC does so as I do not have to use WMDC to sync?
Hi all,
I have a problem here after I upgraded my laptop to OS Windows 7 and installed Windows Mobile Device Center.
at first, I can connect to PC via USB (transfer file OK) but can't sync with MS Outlook 2007. and then at another connection, i lose my phone contact at my device (but only older contacts, new stored contacts still exist),
but now i can't connect at all. PC & Windows Mobile Device Center software not showing any activities.
I've tried to re-installed my Windows Mobile Device Center software and hard reset my TyTn II but still can't connect. Icon on PDA, only charging icon. I tried with connection via bluetooth and it works, but I prefer a connection w/ USB cable.
My question:
How can I enable the USB cable connection?
need your suggestion please...
Sorry for my bad English...
Hello kartonodeh
I have the same problem too, only its somewaht different. On my main PC, I can use my phone completley , no probs. I have Windows 7 Ultimate x64, Windows Mobile Device Center, and actve sync.
On the other PC,I use windows 7 x32 ALTHOUGH i have Windows Mobile Device Center 2003.
I am not sure what is the problem/difference althoug I am now installing the new Mobile device center. Try it too, it may work.
There are many threads discussing this issue http://forum.xda-developers.com/showthread.php?t=579612.
michalis95 said:
Hello kartonodeh
I have the same problem too, only its somewaht different. On my main PC, I can use my phone completley , no probs. I have Windows 7 Ultimate x64, Windows Mobile Device Center, and actve sync.
On the other PC,I use windows 7 x32 ALTHOUGH i have Windows Mobile Device Center 2003.
I am not sure what is the problem/difference althoug I am now installing the new Mobile device center. Try it too, it may work.
Click to expand...
Click to collapse
I also use Windows 7 x32 Professional and download newest WMDC from Microsoft website and still can't connect ....
Mr. Clown said:
There are many threads discussing this issue http://forum.xda-developers.com/showthread.php?t=579612.
Click to expand...
Click to collapse
Thanks. I've already see the link, but I didn't find the way to make it works.
kartonodeh said:
I also use Windows 7 x32 Professional and download newest WMDC from Microsoft website and still can't connect ....
.
Click to expand...
Click to collapse
I can connect through 64 bit and not 32 bit, which is REALLY weird since 32 bit drivers are, you know, MORE. Anyway, its made by Microsoft, what do you expect. I believe its a marketing scam
Theory: Make a windows device = 200$ income
Make new Windows 7 = 200$ income
But thats probalby just 400$ from each user WHO HAS BOTH!!. well, thats not enough. Make those two products not work together = customers telephone = $$$ from calls. Then, make only 64 bit drivers so 32 bit users HAVE to upgrade = another 200$.
Am I right?? Anyway all this is out of the thread so,
Possible fix :
1. Remove the device from device manager and disconnect Kiaser from PC (see http://technet.microsoft.com/en-us/library/bb456985.aspx)
2. Uninstall Windows Mobile device center.
3. Reboot and reinstall WMDC.
4. Reconnect your Kaiser and hopefully the drivers should be reloaded.
Hope I helped
Start/settings/connection/usb to pc and uncheck "enable advanced network fuctionality