Related
Hi all,
I have been reading alot about the comments every one seems to making regarding the MDA Vario (unlocking or rom upgrading)
I have the latest unlocking including (CID) and i also have the latest upgrades too.
These are the full updated versions which will also change the country settings from other countrys to the full english version.
If required you can buy the cd's off me for a small price via paypal which will include full instructions with the unlocking software and upgrades, which all work 100% as i have done 14 so far with no problems.
This software will NOT change youe imei as it is against the law to do so.
you can pay me via paypal and leave your address in the comments section of your payment > £5.00 to [email protected] <
I hope this will help out some of you with problems.
Regards to all,
Jerry
What da f**k is this? Are you trying make money with the hard work of the genious of this forum?
GO AWAY. tHIS SITE IS NOT FOR YOU!!!
just too lame for words
dcoelho said:
What da f**k is this? Are you trying make money with the hard work of the genious of this forum?
GO AWAY. tHIS SITE IS NOT FOR YOU!!!
Click to expand...
Click to collapse
I think you have a problem, i will post what i want i have forgoten more then you will ever know about mobile communications i have spent the last 27yrs in the communication world, i have worked for motorola, phillips , nokia, in hitech deparments.
You are more then welcome to visit my company here in the united kingdom so you can take it any way you want to, but think what you say before you engadge your mouth with your brain.
We also devolope software and hardware for the mobile world, and some ones software dont work we then fixit or recomend it not to be used at no cost you see we also do things for free.
So what have you to offer then! apart from rude comments which just shows to me your stupidity.
We welcome all genuine comments and we do reply to all emails here at
JKS Communications
So who are you! what do you know about cellular equipment proberly nothing i guess so why dont you keep reading your comics and leave those alone who know what they are doing.
For what i am offering as a sevice has abserlutly nothing to do with you so keep it out.
ratcom said:
just too lame for words
Click to expand...
Click to collapse
And your comments to lame for words is this a adult site or is it run by kids!
If your comment wasent aimed at me then sorry for the reply, but if it is then it is no concern of yours if you want the software with a backup service then please ask.
There are people on this forum who are have bad problems with this type of equipment and paying a small charge for what is offered is really to cheap but we at JKS Communications are not to greedy as we have tested and tested again to make sure that every thing we sell is 100% because i can assure that alot of the upgrades and unlocking software isnt safe to use.
If you know anthing about mobile communications you would know this, i have 5 tech guys who work for me full time as we cover most makes on the market and currently have around 400+gig of firmware/software going back to the early tac units all the way to the present day also we have the latest equipment around which run into thousends of pounds, 27yrs i have been in the mobile communications world so i know what i am talking about.
Like i said at the start if your comment wasent directed to me then i apologise for the comments i have made.
And if it was then you are not interested in what i can offer then keep your comments to yourself please.
Regards,
Jerry (JKS Communications)
I just think it's funny that you came to a self help site, phishing for business. lol What's even funnier is, I bet everything on the CD is something that's found right in the forums. Even if it may not be the same things, it's probably something similar.
Mi|enko said:
I just think it's funny that you came to a self help site, phishing for business. lol What's even funnier is, I bet everything on the CD is something that's found right in the forums. Even if it may not be the same things, it's probably something similar.
Click to expand...
Click to collapse
Hi,
Maybe so that most thing can be found on the internet but do they do what is claimed most dont.
And as fishing for business as you put it how can offering a service to help out those to who have tried out various software and are still having problems with phone's pda's ect which have a street price of around £375.
It seems to me that some find my offer affends if that is the case i will withdraw what i am offering and put the offer on my own website we just thought it would help out as most of the links are dead one's, and some of the programes offered for free are hacked and they do damage to your phone when used we know this as we have a lot of software that we have download for free and it is a waste of time.
As for the software being free on the net which is on the cd well the unlocking programe is and works 100% every time, but the main files for upgrading cost us money one of the files is a full version in english the latest microsoft windows v5 please tell me where i can download that for free not the simple rom update but the full Os system!.
Regards,
Jerry
Rippers !
A tipical ripper, this "company" JKS or whatever fancy name they choose.
Let's not get bothered by them
Maybe they even find some dumbo using their ripping service
Tough luck for the dumbos
Cheers
hrb
hrb said:
A tipical ripper, this "company" JKS or whatever fancy name they choose.
Let's not get bothered by them
Maybe they even find some dumbo using their ripping service
Tough luck for the dumbos
Cheers
hrb
Click to expand...
Click to collapse
Well this is the funiest yet, how can you call me a ripper? and it isnt a fancy name eather it was formed in 1987 proberly older then you currently are, you dont live in this country according to your details and i can't see how you can pass comment when you have no idear to what you are talkin about you are a class 1 PRATT just go back to school.
Any way you also talk about " Let's not get bothered by them" well it seems to me that you are bothered if you dont want to have any of our services and what we can stand by, them MIND UR F * * K I N G BUSINESS
Have a nice day!
It's very sad to see that some nitwit takes free software from this site and tries to sell it. We see too many fricking a-holes on ebay doing the same thing.
someone will buy the cd that he claims can do most things that we cant and then post here......and the funny thing is the person will claim that he found how to this and that.
Same here to you!
GO AWAY. tHIS SITE IS NOT FOR YOU!!!
JKS_COMMS said:
Well this is the funiest yet, how can you call me a ripper? and it isnt a fancy name eather it was formed in 1987 proberly older then you currently are, you dont live in this country according to your details and i can't see how you can pass comment when you have no idear to what you are talkin about you are a class 1 PRATT just go back to school.
Any way you also talk about " Let's not get bothered by them" well it seems to me that you are bothered if you dont want to have any of our services and what we can stand by, them MIND UR F * * K I N G BUSINESS
Have a nice day!
Click to expand...
Click to collapse
I don't think I could buy software from a person that uses the words "proberly" and "idear". . . Who's he think he is, telling others to "go back to school"? lol
igadgetman said:
It's very sad to see that some nitwit takes free software from this site and tries to sell it. We see too many fricking a-holes on ebay doing the same thing.
Click to expand...
Click to collapse
Take a run and jump son, the software is not free if it was then i would offer it for free there is no problem there, So please tell me then know it all where i can get a 100% geuine version of windows ver 5 with the latest update for free!!! with a installation serial number.
I look forward to hearing from you!!!
JKS_COMMS said:
Take a run and jump son, the software is not free if it was then i would offer it for free there is no problem there, So please tell me then know it all where i can get a 100% geuine version of windows ver 5 with the latest update for free!!! with a installation serial number.
I look forward to hearing from you!!!
Click to expand...
Click to collapse
The only thing with that is, anybody in this section of the forum already has WM5 preinstalled on their device. And we can just strip out whatever we don't want installed. I'm failing to see the benefit of anybody in the "Wizard" area of the forums buying WM5 from you. By the way, I'd also like to point out that normally, in any business, there's always some kind of customer service and professionalism. You may want to do some research into that. I know that, from most of my experiences, if you have a problem, the company gives you sympathy. If you disagree with a policy, most companies would at the very least apologize about the way things are. You, my friend, act as a douche for your company. Only, in this instance, you're flushing out business. ~sniff~ Ah, the smell of vinegar in the night air. . .
JKS_COMMS said:
Take a run and jump son, the software is not free if it was then i would offer it for free there is no problem there, So please tell me then know it all where i can get a 100% geuine version of windows ver 5 with the latest update for free!!! with a installation serial number.
I look forward to hearing from you!!!
Click to expand...
Click to collapse
it spells "genuine", not "geuine"
So: back to school, ripper !
So JKS_COMMS, where exactly are you based ?
USA ? (Your Flag)
Albania ? (Your Provider)
UK - (Your e-mail Address is btinternet.com)
How long has your "company" been in operation ?
Are you UK VAT Registered ?
Is any of the software on the CD copyrighted / GNU licence etc ?
Also your a very new user here on xda-developers (under JKS_COMMS you only reg'd on 21-10-2006), only 6 posts (all of these in this thread) I doubt anyone is going to take you seriously.
Got to say this all sounds a bit fishy to me, do you really think ANYONE here with half a brain will send you a fiver - sounds like a bit of a scam to me so maybe this thread needs reporting to a MOD.
Filnet
igadgetman said:
It's very sad to see that some nitwit takes free software from this site and tries to sell it. We see too many fricking a-holes on ebay doing the same thing.
Click to expand...
Click to collapse
What a pratt,
The software i hve didnt come from this site nor ebay as i dont have an account.
You are such a plank i can see now this forum has got A holes in it and plenty of them who can always pass comment well you can shove it, i got the software it's 100% perfect and works great but thanks to you bunch of upstarts who like to see other members suffer as the software you find on the net isnt that good thats why it is free.
All mine is 100% genuine
have a good one looser
filnet said:
So JKS_COMMS, where exactly are you based ?
USA ? (Your Flag)
Albania ? (Your Provider)
UK - (Your e-mail Address is btinternet.com)
How long has your "company" been in operation ?
Are you UK VAT Registered ?
Is any of the software on the CD copyrighted / GNU licence etc ?
Also your a very new user here on xda-developers (under JKS_COMMS you only reg'd on 21-10-2006), only 6 posts (all of these in this thread) I doubt anyone is going to take you seriously.
Got to say this all sounds a bit fishy to me, do you really think ANYONE here with half a brain will send you a fiver - sounds like a bit of a scam to me so maybe this thread needs reporting to a MOD.
Filnet
Click to expand...
Click to collapse
Hi,
there is nothing fishy here all my software is 100% i had to pay for it which was more then a fiver, so i thought i would help some one out on here with support to help them get there mda sorted and running 100% so i didnt think it was to much to ask, but as you can see it is wrong of me to offer this software at this price so i wont it do not bother me.
Have a good one.
for someone with the vocabulary of a 9 year old, he sure does seem confident in his ability to produce working software. As for wm5 being pad for, it does NOT require a cdkey. OEM's that resell it sometimes (I have heard of one) that has added a cdkey to it to it and it was compared to a hardware id. As for a place you can find a full wm5..... everywhere?
Kaiser Service Manual Needed ?
Please if you have it contact me
I have the same problem - did you get one in the meantime ?
not yet
still waiting
<my_0.20>
That's probably one of the worst title I can think of. Same for all the gazillion same thread that you've dumped all over the place. I'm not sure if it is a language barrier or not, but when you say something like "More storage space needed?", it actually means that you are offering storage space, NOT that you want storage space. It is no wonder you don't get any responds for your threat. When a HTC Phone Service Manuals collector came into the forum, looking at the title "Kaiser Service Manual Needed?", he/she will be thinking, "No, I dont need any service manual, I have all of them, lets see what's other interesting thread".
AND, it also irritates others to dump a gazillion threads all over the place.
</my_0.20>
hanmin said:
<my_0.20>
That's probably one of the worst title I can think of. Same for all the gazillion same thread that you've dumped all over the place.
Click to expand...
Click to collapse
Yes! I agree. I am finding it everywhere.
hope this helps
http://forums.wireless.att.com/cng/board/message?board.id=cingular&message.id=42433
HTC_Kaiser Service manual
I hope that Confidental HTC Kaiser service manual is what you are looking for :
http://rapidshare.com/files/103168855/HTC_Kaiser_Service_Manual_jas_pik.pdf
Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
I always thought that was carrier dependant. If I remember correctly when I used to in the past long ago with Cingular I was only able to when I had Circuit Switched Data (CSD) enabled on my account that alloed my phone to be used as a dialup modem. But I haven't seen Cingular/ATT offer that service for some time now. Not sure about other carriers.
Please refer to this thread: http://forum.xda-developers.com/showthread.php?t=380509
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
kdemetriou said:
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
Click to expand...
Click to collapse
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
kdemetriou said:
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
Click to expand...
Click to collapse
I just stated my opinion. You are attacking me personally, so everyone can decide for himself who is rude. But continue your redundant thread in the wrong section. I don't have to read it anyway and maybe you can flame with the mods. I'm not available for that ****.
eFax on wireless
kdemetriou said:
Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
Click to expand...
Click to collapse
How about eFax?
Hi Cushcalc
Thanks for the efax link. It’s not quite what I had in mind. See I travel lots, go for months without needing a fax and then along comes a need to use fax for a couple of weeks until something else is arranged.
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Ideally I want to send/receive faxes via radio direct without all this overhead, you know satisfy the need for those couple of weeks and then forget about it till next time.
Mfax and TrueFAX have the right idea. It seems at least for one company however, that the non disclosure policy of HTC has basically prevented them from upgrading their products to run using Windows Mobile version 5 and 6. Sad and petty on HTC’s side I think. From my perspective, well no one likes a bully do they.
Regards
fax
do any of these programs help?
http://www.mobilefan.net/Pocket-PC.nsf/Download-Free-Software/Printing-Fax
kdemetriou said:
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Click to expand...
Click to collapse
Well, I made an eFax account something like 3 years ago for fun, never used it, and it still exists and I receive a reminder email about it every few months. I wouldn't consider that as having to spend time to keep it up...
I remember sending a fax with an HTC device, but it was indeed still on PPC2003 with my BA a few years ago.
And I'm pretty sure the software vendor you mention is a bit quick at blaming HTC, they could as well get the WM5/6 API info from Microsoft.
DeepThought said:
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Click to expand...
Click to collapse
Perhaps you should let the mods decide what belongs where.
I too have had problems finding a suitable solution for faxing on my Tilt... AND editing the PDF format I get the faxes in...
You can at least receive faxes on your phone by email with Ringcentral.... I havent found a good email to fax program that might be the best you can do
I posted links to a free Diamond unlocker on here last week and subsequently recieved a 7 day ban.
The ban stated the reason was "posting other peoples work".
I didnt know if the software was working,fake,safe or easy to use as my device is already unlocked but in the nature of xdadev forums i posted it in case it was of use to anybody.
I most definately didnt claim the software as my own nor did i try to profit from the work of others.
I guess it upset somebody as like i said i recieved a weeks ban for my efforts which i think was kinda harsh considering.
Wouldve have been a bit more civil to have just removed the post,links and PMed asking/demanding that i dont post the software here or anywhere else and i would have happily complied.
**** i still dont know who banned me and for what reason exactly but i aint complaining about a poxy 7 day ban that was easily bypassed by logging in as a guest to browse the forums, just wouldve been nice to been asked a question before being shot.
Just for the record
If your post was legitimate (which I don't know if it was), surely somebody was jealous and wanted his own work promoted.
Wouldn't surprise me if he even wants money for it.
It's cuz the devs are charging money for unlocking the devices. They say it will be free later, so I guess until then nobody else can start giving out codes for free.
There's a couple of posts about it in the ROM Dev thread
adwinp said:
If your post was legitimate (which I don't know if it was), surely somebody was jealous and wanted his own work promoted.
Wouldn't surprise me if he even wants money for it.
Click to expand...
Click to collapse
Yea thats what happened as far as I can see.
The software I aquired is being sold by the dev/devs which is fair enough if they feel its worth the asking price and theres a market then **** it
let them eat cake.
My reason for this post was just that I didnt care for the way the matter was dealt with by banning me with out so much as a valid reason or reply to my attempts to contact them over the last week.
I also posted to state the fact that i didnt claim the software to be mine or attempt to gain financial or kudos rewards for the post.
If like I stated I had been approached with the facts rather than just getting banned I would have happily removed the link and file from my hosting and even blagged that the software I had was a fake if that would have appeased the powers that be and kept the coin rolling in for the dev/devs.
The fact is the unlock solution is now in the wild and its probably pissed on theyre chips.
Also im now getting unsolicited PMs asking for the software and I aint the ignorant type.
I can understand people being pissed off as i was unintentionaly offering for free what they was selling but i just think the matter could have been dealt with differently.
Fex
I think that the software author in general has the right to ask for a remuneration for his hard work, if he feels like it.
I know exactly the feeling.
But what bothers me, is exactly what you've described: the WAY it's been delt with.
adwinp said:
I think that the software author in general has the right to ask for a remuneration for his hard work, if he feels like it.
I know exactly the feeling.
But what bothers me, is exactly what you've described: the WAY it's been delt with.
Click to expand...
Click to collapse
I wholeheartedly agree with you mate which is why like I mentioned If I had been informed I would have if able to, happily taken measures to repair and repent my minor discretion
I understand where you’re coming from innocent until proven guilty and all that. But, sh*t happens then you die... so don’t worry about it.
fex said:
The fact is the unlock solution is now in the wild and its probably pissed on theyre chips.
Click to expand...
Click to collapse
I also agree with you regarding the unlocker is out in the wild. It’s available on bit torrent and various online forums mostly in foreign languages...
I do like the idea that they have come up with which is to give it out for free to people who support this site and charge the ones that don’t as its most likely these people who will go on to profit out of the software by selling it on as a service.
hint hint:
well, one of the names it goes by is libera_diamond.
im sure someone in this forum selling that...http://forum.xda-developers.com/showthread.php?t=414835 see the link and any question of who banned you will be solved my friend...
adwinp said:
hint hint:
well, one of the names it goes by is libera_diamond.
Click to expand...
Click to collapse
I already found it.... used it... and... IT WORKS!...
Just unlocked 16 Diamonds from Portuguese TMN!...
adwinp said:
hint hint:
well, one of the names it goes by is libera_diamond.
Click to expand...
Click to collapse
Well, found it as well, cheers!
instructions within
can anyone assist with a bit more user friendly instructions for the above topic, and do i need to use an xp system rather than my vista device?
all help would be appreciated.
cheers
help....
can someone supply better instructions, for this unlocker....
Works on Vista Ultimate Perfectly!
The unlocker works on vista. I should know. It worked perfectly on my phone.
The last step's hit and miss. For some reason (i'm guessing the dev had a twisted sense of humor), the app'll close instantly unless you try and freeze it open. The best way to do this is launch diamunlock.exe and press the UP button on your phone REPEATEDLY. After about 5-10 tries, the program will stay open and you can take your time.
I do admire what the dev was doing by selling this but TBH from what i've seen about XDA-Dev, software is given away and donations are asked for later. This new approach of charge first and that's it, while expected, doesn't seem to fit with the ethos of xda-dev and as such, i don't feel like i should promote it by paying for the software.
Now if it had been donationware? Hell yeah you best believe i'd have sent 10-20 bucks the dev's way.
Hy,
With this solution I've unlocked severall phones, and since I believe that knollege should be payed, I've given already 2 donations to this forum in general... of course I refuse to pay to anyone in specific if the solution is out for free!...
And I think everyone should recognise this forum's usefullness with some sort of donation, either knollege or money.
BR
Well, this thread surely doesnt serve any purpose other than simply gossiping (in a polite language) about someone else's work around here. So thread closed and I dont think its wrong. Will be moved to trash soon, just wanting the OP to take his time and read this post. PM a MOD if you feel otherwise
You can view my old post here to get an idea of my problem http://forum.xda-developers.com/htc-one/general/abysmal-htc-service-t2868185
The mod said I have to ask for SPECIFIC advice so here goes :
I have now been BANNED from posting or commenting on HTC Italia on facebook.
Last I spoke to HTC on the phone, I was given a regional manager for italy and malta who invited me not to call him again because he is a busy man,
I have email HTC's international relations at [email protected] at the behest of HTC United States online support, who suggested I email them and that I seek legal action against HTC in italy via a consumer protection agency.
I am trying to pressure HTC to intervene in this issue by posting on their official facebook page (not htc italia, just HTC)
Does anyone have any advice for me ? What should I do ? Should I actually file a claim against HTC Italy ? Or should I wait and see if they cave in from the pressure ?
I am certain that I am legally absolved of all responsibility because HTC chose an uninsured shipping option, therefore the courier did NOT check the integrity of the phone. I have been lied to repeatedly by HTC italy's management therefore speaking to them is not really an option
Help anyone ?
ieldra said:
Help anyone ?
Click to expand...
Click to collapse
General section
What goes here
Guides, Collections, Tutorials (can also be posted in Q&A)
General information about the device
Tips and Tricks
Every general discussion about technical aspects of device
What does not go here (by far an uncomplete list, just some examples for topics that are not tolerated)
Everything prohibited by above linked forum rules.
"Whis is the best rom for this device", "Is this rom better than that" (always subjective, prone to fanboy wars)
Device comparison threads "Which is better: iphone or this phone" (see above)
"What was your last phone/will be your next phone" (Off-Topic to this phone, post that in OT-Forum)
"Hello"/"Goodbye"/"Merry Christmas,Easter,Hannukkah, whatever" (Obviously OT, just imagine every user posts that)
"I'll never buy HTC again", "Why HTC/Samsung/whoever sucks" and all other "hate"-threads (Tell that those guys, not us)
"Help!", "How do I...", "Why..." and all other Questions (belong in Q&A)
Click to expand...
Click to collapse
Please next time use the Q&A thread if you want to ask any questions or if you need any advice. -->thread moved I have read your other thread and I understand your frustration but this forum is not the right place to post complaints against HTC, like said in the forum rule quoted above, "tell those guys (HTC), not us". If you are 100% sure of everything you are saying and HTC don't want to help you then go ahead and take the necessary actions (for example, filing a complaint to your local consumer protection agency). Unfortunately, we can't help you with this kind of "legal/warranty/find-the-guilty" issue here. You may want to continue to argue with them, I'm almost sure that if you take "legal actions" to get your phone back and repaired, this will take a very long time.
Hope you'll get your device soon and good luck.
ieldra said:
You can view my old post here to get an idea of my problem http://forum.xda-developers.com/htc-one/general/abysmal-htc-service-t2868185
The mod said I have to ask for SPECIFIC advice so here goes :
I have now been BANNED from posting or commenting on HTC Italia on facebook.
Last I spoke to HTC on the phone, I was given a regional manager for italy and malta who invited me not to call him again because he is a busy man,
I have email HTC's international relations at [email protected] at the behest of HTC United States online support, who suggested I email them and that I seek legal action against HTC in italy via a consumer protection agency.
I am trying to pressure HTC to intervene in this issue by posting on their official facebook page (not htc italia, just HTC)
Does anyone have any advice for me ? What should I do ? Should I actually file a claim against HTC Italy ? Or should I wait and see if they cave in from the pressure ?
I am certain that I am legally absolved of all responsibility because HTC chose an uninsured shipping option, therefore the courier did NOT check the integrity of the phone. I have been lied to repeatedly by HTC italy's management therefore speaking to them is not really an option
Help anyone ?
Click to expand...
Click to collapse
don't you have a way to stop payment on the phone ?
did you pay in cash ? if you used a credit card just refuse the payment and let HTC take it up with them.
ieldra said:
You can view my old post here to get an idea of my problem http://forum.xda-developers.com/htc-one/general/abysmal-htc-service-t2868185
The mod said I have to ask for SPECIFIC advice so here goes :
I have now been BANNED from posting or commenting on HTC Italia on facebook.
Last I spoke to HTC on the phone, I was given a regional manager for italy and malta who invited me not to call him again because he is a busy man,
I have email HTC's international relations at [email protected] at the behest of HTC United States online support, who suggested I email them and that I seek legal action against HTC in italy via a consumer protection agency.
I am trying to pressure HTC to intervene in this issue by posting on their official facebook page (not htc italia, just HTC)
Does anyone have any advice for me ? What should I do ? Should I actually file a claim against HTC Italy ? Or should I wait and see if they cave in from the pressure ?
I am certain that I am legally absolved of all responsibility because HTC chose an uninsured shipping option, therefore the courier did NOT check the integrity of the phone. I have been lied to repeatedly by HTC italy's management therefore speaking to them is not really an option
Help anyone ?
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When it comes to warranty returns it is your responsability to make sure it get to them the same way you have it and without any proof that it was done by the courier, there is nothing you can do.
zelendel said:
When it comes to warranty returns it is your responsability to make sure it get to them the same way you have it and without any proof that it was done by the courier, there is nothing you can do.
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Yeah except htc told me to send it by courier, they contacted the courier ; I've spoken to consumer protection and it seems im in the right
ieldra said:
Yeah except htc told me to send it by courier, they contacted the courier ; I've spoken to consumer protection and it seems im in the right
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Odd. That maybe the way they do it there.
I am really sorry you are going threw this. HTC is normally very good about things like this.
Yeah I honestly just blame the people managing the technical service here, they're just incredibly rude! I'm going to call HTC in Taiwan in an hour and see if I can get this sorted out !
Update: HTC Italy have now admitted to having the responsibility for damaging my device, they told me my device will be fixed under warranty as returned to me 'as new', I'm gonna call HTC Taiwan just to double check that they don't have to send me a new device.
Given the experience I just had, if you ever find yourself in a similar situation my advice is BOMBARD them with complaints and post on their public facebook pages until they take you very seriously