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Problem with Orange branded Kaiser

Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK

alanwesty said:
Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
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Click to collapse
I too, seem to experience the same issue.. :\
It only seem to occurs after a while that the phone is in "extended sleep mode" (aka press the power key).
Now I'm trying a few things, I've switch the phone to GSM only network to see if THIS might be the issue... but if someone knows anything about this I'd be more than glad to be able to fix the issue
By the way my Kaiser is unbranded, the original HTC one!

You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...

unwired4 said:
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
Click to expand...
Click to collapse
Well I can say for me that the signal is always allmost full bars.
and I get txt msg saying either I have missed a call or that I have a new voicemail msg (Those are service provided by my carrier) So it's NOT "missed call notification" by WM.

So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?

unwired4 said:
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
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Click to collapse
Yeah that's what I mentionned earlier, so far it seems to be okay.
But what could cause this? The device switching between the networks?

I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe

joebongo said:
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
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Well I dunno if it's cause by that, but this settings is located in the Power options of the setttings pannel... in the advanced tab you can tell it tu activate it or not and after how long u want it to *turn off the device* (which is what I call gently the "extended power saving")

Just spoke to Orange, apparently the 3G network went down yesterday this coincided with us getting the 3 tytn's so has probably made the problem worse. We were going to send the phone back under the 7 day return policy but have now decided to change them onto the gsm network as suggested by orange and see what happens when the 3G network re-appears.

I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!

unwired4 said:
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
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Just now I had a second round of this problem at work, and I had the same thing yesterday here. Very f***ing frustrating and since the primary function of a phone is to make calls, it's particularly ****e that it doesn't do it well.
No calls and only one out of 6 SMS's were delivered. I had to do a soft reset and then I had two voicemails and 5 unread SMS's pop up.
If the calls/SMS's were retrieved after a soft reset does this mean that it's the phone and not the transmitter? I use my phone for work and this is becoming a real problem.
I can foresee this phone being off to HTC for 'repair' getting a new unit, flogging it and going back to WM smartphone edition.

No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.

unwired4 said:
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
Click to expand...
Click to collapse
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe

joebongo said:
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
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Click to collapse
Hmmm really weird! keep us posted on your experiences

Missed calls when browsing internet on TyTN.

Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?

Jens- said:
Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?
Click to expand...
Click to collapse
I have the tytn2 with t-mobile in the states and have the same issue. With no 3g incoming calls take a backseat to web browsing. If pages are already loaded then you get the call if data is in working mode (loading stuff) then the call goes to vm. With 3g it's a non-issue. But no 3g for t-mo here yet.

I can't say that I have the same problem. I haven't had any voicemails pop up without a call indicator. I am on AT&T and I too am in an EDGE network region.

I have noticed same problem with TyTn II on Orange, not found a fix yet!
MM

It is definitely a 2g/3g issue - 2g data transmission is not compatible with simultaneous voice while 3g is. I can easily duplicate this behavior by using commmgrpro to change the data band, open IE and call the cel simultaneously. This is not a phone issue to the best of my knowledge - no phones are capable of 2g/voice together, although some might do a better job of "prioritizing" a call over a data session.
RK

That is absolutely correct. Once in a 2G network only, you cannot use Voice and data at the same time. This is one of the main advantages of the 3G, where you can browse and get voice at the same time.
And there is no way around it. Either Voice, or data. Sorry.

I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?

ajmoncrief said:
I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?
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Click to collapse
Push email means you're constantly connected but it does not mean your phone is constantly transmitting/receiving data. It's only receiving data when you actually receive an email. So I doubt Push Email has any different priority settings.

it's operator phone equipment depended only
non of my 2g phones ever had call's sms's mms's blocked by grps

Google Voice only works when wifi connected (no data plan)?

Hey guys,
Posted a similar question on the official google help forum but don't expect an answer to arrive from there any time soon. I got my new N1 last week, and was excited to set it up with google voice. I bought it unlocked from google (needed a prepaid plan). Set it up so all my outgoing calls are routed through GV, and it was working fine up until today.
Today, I tried to make a call from outside of my apartment. I have wifi in my apt, and the N1 is connected to the network whenever I'm at home. However, the call from outside didn't go through. Like I said, I have a prepaid plan from tmobile ($50/mo for unlimited text and talk but no data). I tried calling from various locations and with different settings, and pinpointed the problem to not having a wifi connection.
So the question is: does google voice need wifi/data to connect? I seem to remember using it last week with wifi turned off from my apartment and was able to place calls just fine. Doesn't seem to be the case any more. Doesn't really make sense though, because GV isn't a VOIP service either way..
Thanks for any help

Yes google voice need wifi/data to connect.

vadox6466 said:
Hey guys,
Posted a similar question on the official google help forum but don't expect an answer to arrive from there any time soon. I got my new N1 last week, and was excited to set it up with google voice. I bought it unlocked from google (needed a prepaid plan). Set it up so all my outgoing calls are routed through GV, and it was working fine up until today.
Today, I tried to make a call from outside of my apartment. I have wifi in my apt, and the N1 is connected to the network whenever I'm at home. However, the call from outside didn't go through. Like I said, I have a prepaid plan from tmobile ($50/mo for unlimited text and talk but no data). I tried calling from various locations and with different settings, and pinpointed the problem to not having a wifi connection.
So the question is: does google voice need wifi/data to connect? I seem to remember using it last week with wifi turned off from my apartment and was able to place calls just fine. Doesn't seem to be the case any more. Doesn't really make sense though, because GV isn't a VOIP service either way..
Thanks for any help
Click to expand...
Click to collapse
Yes you must have data to get a gv connection from the application. BUT if you desperately need to use gv w/o data you can dial your number and connect to gv then place the outgoing call through that. This way you can use it while only on gsm Its a hassle but if youre desperate its a solution.

miketlo said:
Yes you must have data to get a gv connection from the application. BUT if you desperately need to use gv w/o data you can dial your number and connect to gv then place the outgoing call through that. This way you can use it while only on gsm Its a hassle but if youre desperate its a solution.
Click to expand...
Click to collapse
Didnt think of that one..+1 to you

now that the topic is here, a little off topic but how do u use google voice? doesnt it like put your voicemail as a text message or email n send it to u? i tried sending a voicemail to myself through a different number but i got nothing. how does this work?

Just so you know, making calls through Google Voice still uses minutes (it calls to an access number, and then connects the call to the intended party).

pakraider said:
Just so you know, making calls through Google Voice still uses minutes (it calls to an access number, and then connects the call to the intended party).
Click to expand...
Click to collapse
Good to note anyway, but miketlo's tip was to get around the fact that the GV dial-out requests are sent over data, not to get around using minutes. Similarly, you can add the 406-xxx-xxxx number that corresponds to each of your contacts and text/call that. This of course is a pain to set up, you can't use the GV app to do it, and you use texts/minutes from your plan, but it works. That's the way I did it last year when I still had a feature-phone.

anstosa said:
Good to note anyway, but miketlo's tip was to get around the fact that the GV dial-out requests are sent over data, not to get around using minutes. Similarly, you can add the 406-xxx-xxxx number that corresponds to each of your contacts and text/call that. This of course is a pain to set up, you can't use the GV app to do it, and you use texts/minutes from your plan, but it works. That's the way I did it last year when I still had a feature-phone.
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Click to collapse
Yep, I hear ya. I just said it because the OP indicated that they were on a prepaid plan.. so wanted to make sure they knew that GV isn't some sort of VoIP application. (making calls will chew up their prepaid credit)
For "true" calling over wifi, you need Sipdroid/fring.

Add inbound and outbound numbers to friends and family plan. Minutes won't be used or billed.
Sent from my Nexus One using XDA App

Wifi calling? Is it available or can it be done?

I've been searching to see if you can use the hero to make calls over wifi like T-Mobile UMA service. I had to move to a very low sprint coverage area and can afford to move to Verizon (the only service that reaches my house clearly). Their plans are to rich for my family blood lol. Any help would be nice.

google voice has an option to call from your pc ,it will use your anytime minutes though if your not on unlimited.

So basically I will use my computer to make phone calls and not my phone? If I understand right I'm cool with that I think. Just suck to have drop calls and a high phone bill because I have to make long distance calls

izoro said:
So basically I will use my computer to make phone calls and not my phone? If I understand right I'm cool with that I think. Just suck to have drop calls and a high phone bill because I have to make long distance calls
Click to expand...
Click to collapse
http://googlevoiceblog.blogspot.com/2010/08/make-and-receive-calls-in-gmail.html
Right, you use the computer to make and recieve calls.I just set up google voice myself so I havent used this feature yet but the link tells you about it and how to do it.
edit:Ive set it up and tried google voice using the computer.Works fine!

[Q] Making Calls Over A 4G Network?

So here's my problem: I dont wanna hear that you cant do it, but there has GOT to be a way to make phone calls over a 4G network. I dont care if I have to download an APP, a PROGRAM, or if I have to go MAD SCIENTIST on this thing. Any help you can give me will be GREATLY appreciated and if you could post a step by step guide for people having the same issue then that's even better.
Here's what I've tried so far:
Google Voice doesnt seem to work independently. It doesnt notify you when someone is calling and doesnt seem to have the ability to make outgoing calls.
Tried SipGate but only to find out that they have no more numbers in my area (that was a KILLER)
I'm currently able to make calls on Skype BUT ONLY on a Wi-Fi connection (limited).... I need 4G network calling (everywhere)
Anything you can do guys, this has been a thorn for many people and there arent many things out there that show you how to set it up.

blazephilly21 said:
So here's my problem: I dont wanna hear that you cant do it, but there has GOT to be a way to make phone calls over a 4G network. I dont care if I have to download an APP, a PROGRAM, or if I have to go MAD SCIENTIST on this thing. Any help you can give me will be GREATLY appreciated and if you could post a step by step guide for people having the same issue then that's even better.
Here's what I've tried so far:
Google Voice doesnt seem to work independently. It doesnt notify you when someone is calling and doesnt seem to have the ability to make outgoing calls.
Tried SipGate but only to find out that they have no more numbers in my area (that was a KILLER)
I'm currently able to make calls on Skype BUT ONLY on a Wi-Fi connection (limited).... I need 4G network calling (everywhere)
Anything you can do guys, this has been a thorn for many people and there arent many things out there that show you how to set it up.
Click to expand...
Click to collapse
download sipdroid, and when you set it up go to the bottom and click, link with google voice. I am making calls over 4g, just cant receive.

I currently have the sipdroid app, however I have no idea how set it up with the right settings to connect it with my google voice. If you could help me out, I would seriously appreciate that.

blazephilly21 said:
I currently have the sipdroid app, however I have no idea how set it up with the right settings to connect it with my google voice. If you could help me out, I would seriously appreciate that.
Click to expand...
Click to collapse
Blaze what part of Philly?

Ok so currently I've gotten Sipdroid working and making calls over the 4G network. However, when calling over the 4G network the calls are choppy and full of static to the person on the other end. On my end though, the call is perfectly clear.
I've tried altering the Audio/Video options (turning them all on low, turning them on high), messing with the Audio Codecs (turning them all on NEVER except GSM 13kbit), and turned off the improve audio option. However my calls still remain the same.
Has anybody figured out to completely clear up Sipdroid calls over 4G? Is there any other APP i can download to complement the clarity of the call?

Sipdroid works perfect with google voice. I can make call to any part of the world!!! Hell yesssss!!! You can try. Troubleshoot?? Ask us!!!

Yes, but how are the calls over a 4G network? If they're clear, I'd like to know how if possible.

Does Sipdroid work for making as well as receiving calls over 3G/4G?

Yes, Sipdroid works for me over Tmobile's 4G network, but it sounds choppy to ppl on the other end. Through a Wi-Fi connection though it sounds prefect.

Waiting on Skype personally here. And what was that other program people are talking about? Tango?

naucas said:
Sipdroid works perfect with google voice. I can make call to any part of the world!!! Hell yesssss!!! You can try. Troubleshoot?? Ask us!!!
Click to expand...
Click to collapse
any part of the world? I tried to call london and I got a message saying I didn't have enough credits. I think for international calls you have to have $ on your google voice account as it uses GV to make the international call. Unless there is another way

hrm I may have to try sipdroid then. =) Does google talk allow for you to have a phone number like skype does?

not sure this has been answered. but
just tested, I CAN receive incoming calls when my Sipdroid is on (green light) and if anyone calls my google voice number.

i mean, getting everything connected isnt the problem. there's plenty of guides online to help you do that with different apps. my problem is the call clarity over T-Mobile's 4G network when using sipdroid + google voice. On my end the calls are clear and perfect, but when I start talking the listener hears choppy words and static. Does anybody have ANY kind of solution to this issue??? Much appreciated.

blaze, I know you've asked this a bunch of times, so I'll venture a potential solution.
Who's your SIP provider? I've used pbxes and had very clear calls on my Droid, even over 3G. Maybe try changing up your SIP provider.

I can send and receive calls over sip Droid and gvoice. Works perfect on wifi have not tried cell network.

@ Z4nd4r
I use the same thing (sipdroid + pbxes) But I've basically given up on the call clarity over 4G and am looking for a supplemental phone now. It could be the strength of your network. Unfortunately with T-Mobile in Philadelphia on 4G, I'm thinking its just gonna be this way. Unless you have a settings tweak.

can someone post there guide to have this working for everyone

I have the guide and everything...its all set up. My issue is CALL CLARITY. Are you using yours on T-Mobile's 4G network. Cause its choppy as hell when I use it for the person on the other end. Clear for me, Static for them

On Wi-Fi it works fine...on 4G, not so much