Active sync connectivity issue - Wing, P4350 Herald Upgrading

Dear All,
I just receive my Herald which is under WM6.
I download Active sync 4.5 (under XP), but the mobile doesn't connect.
Did you ever hear of problem like this? (I can't even set any partnership under active sync)
thanks for your help
Francois

Check for:
Firewalls (especially F-Secure)
and umm... it's lunch time and I can't think until I eat so... later.

Related

Activesync 4.0 and WM5

Been playing with Activesync and WM5 now for over 4 hours.
My findings are the following.
1) I have seem to have lost the partnership and only way to get it back was to flash the device again and create a new one.
2) I have seem to be able to establish a partnership as a Guest.
3) after refalshing I made a new parnership and connected, added my contacts and started to sync, well it started to look for changes and that was it.
4) My device gives network card gives me a Unable to obatin ip error and I have worked with both the Use Secific Ip and server asgined Ip.
So now I get the feeling that you cant sync with WM5 and outlook 2003 configured with a pst file.
Can anybody confirm that they have been able to download there contacts out of outlook (not server based)?
What is the trick for the network card set up on the device and the windows based mobile device network card on the desktop.
PS Yes I have XP SP2
I can confirm that it works. I did nothing special, it almost worked from the beginning. One thing, that it seems Outlook MUST be your default e-mail client when building a new partnership.
Activesync 4.0.0 b4343
Outllok 2003 (11.5608.5656)
Mamaich's patched wm5 rom + fixes
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
mamaich said:
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
Click to expand...
Click to collapse
Good for u that u have an exchange srvr
Thanks for the feedback.
At this moment in time I will forget the Outlook sync and work on the connection to the device.
1) When I installed AS4 and attached my 1.40 device I was able to browse the device (and hence load the partion application).
2) When I upgraded to WM5 I have been unable to connect and if I can I can only get a conection as guest.
What do I see.
1) On connection for cradel a new network card is installed on my desktop, its is the "windows moble device" , configured to auto and since it finds no DHCP isntall an APIPA address and acts as a DHCP
2) On whatching the device in the network connections "Remote-Ndis-Host" Set to Auto I see under the IP address a mac address and then a APIA address which seems to be the same as the DHCP on the Desktop.
(Cant remember when I saw it).
So the device sometimes shows me connected (seen by the arrows at the top) sometimes comes up with Can't get an address. However the desktop AS4 is still connecting.
Seems that I have a conflict in the AIPA which should not be the case as that is not what it was built for.
I will try fix IP on both sides and bridging the netsworks, also turn off the firewall.
Find it hard to belive that I could see the device with AS4 and rom 1.40 and now cant with WM5.
Oh sorry, I actually forgot to turn off the fire wall. Everything is ok after I did that....
WM5 and AS4.0 are working seamlessly.......
I Had the same problem, after installing WM5 on both my XDA & XDAiis my ohone wouldnt connect to my desktop. I have AS4 installed on my notebook and that works fine. (it looks like the proble happens only on the PC used for installing WM).
I suggest removing AS4 and re-installing it.
Good luck
Well I will be dammed.
I turned off my firewall PC-cillin Internet Security 2005 on the computer that installed the rom and bingo.
So the firewall worked ok with the AS4 and 1.40 but not after upgrade WM5. Must be something new in the WM5 rom. The device says its connected the desktop only says its trying to connect.
Here are a few more things that I tried
Installed AS4 on my multi boot Laptop XPSp2 Partiion, had Windows firewall enabled all default settings, saw device and paired (did not have office so could only explorer device). And it worked
On Laptop XPSp2 partition were I installed WM5 and was able to connect to device with AS4 and rom 1.40 before the upgrade: I gave Device a fix Ip and Wireless Network connection on Laptop a fixed IP in a different network. Could ping both from PC but not connect with AS4. Tried to bridge the two networks (not that it was need) but did not help. Tried the same segement with fixed IP and still no luck.
Reinstalled AS4 many a time, reflashed it also many a time and still could not connect.
Well that was Fun... NOT
Hi @ all, when I'm trying to install AS4 on my Computer, I get the following error:
"Setup not complete. The wizard was interrupted before Microsoft ActiveSync 4.0 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard."
I've tryed it on my computer and on my mobile computer. Both have a legal Windows XP with SP2 and all current updates from WindowsUpdate.
I can't find a conclusion, maybe someone can help me
Hi,
same problems as MDAIIIUser here.
I tried AS 4.0 on 2 different Notebooks and 1 Desktop PC. No problems with WM2003. Best result I was able to get was on a Notebook with XP Pro SP2. I could explore the device but no syncing anything.
The other 2 PS´s weren´t able to connect at all.
Any ideas ?
Greetz from Germany
TOM
Well my problem is that my active sync takes ages to sync the contact and calender. Well i do have 900+ contacts but with WM2003SE that used to take a couple of minutes. Can someone enlighten on this.
Thanks.
Hemant.
The answer is that unfortunately the Persistent Storage (Flash Memory) although a benefit in so much as it will stop you from losing all your data in the event of a battery drain is also 10x slower than RAM. This is where the database resides for Pocket Outlook and you will see the speed difference when doing large file operations such as this.
Don't panic too much as after the first sync it will probably not make a great difference to normal syncs which will only update a few items each time.
There are some great links for stuff on Persistent Storage over at buzz's site ->Here<-
Bebbo,
Thanks for ur reply. The thing is that even my first sync hasnt finished yet and it takes a lot of hours to sync each one. Anyway i am trying to finish this weekend.
Thanks.
Is there a possibility that as4 cannot sync contacts with outlook2002?
Because I just can sync files and media. Most important things like contacts,
calender, task etc. don't work. Am I the only one with this problem?
Same problem as told by MDAIIIuser
Dear MDA-IIIuser I am facing same problems as you have written in your letter.
I Tried to give IP address manually it did not work.
Desperately, I tried to reinstall Active Sync 3.8; it did not detect my PPC.
I was able to synchronize my contacts....every time when I hard reset but after that nothing,,,,,,,,
although the Icon of LAN card showing incoming and outgoing data it remains in the phase of "connecting".
I tried to bridge to LAN card, it did not work.
If you will get any solution please let us know..
Thanks..
Well I amanaged to sysnc my contacts and my problem was my own firewall PC-Cllin 2005 which I needed to turn off.
Fire wall??
I am using Zone Alarm Pro, I was thinking on this line....I turned of (I turned off the windows fire wall also)...but problem remain same
shall I uninstall Zone alarm and see the responses??????????? :? :?
Well I checked my device with AS4 XP2 with Firewall (its default) and I could see my device, I did not sync as I had no office on it.
I was able to see the device with AS4 and Rom 1.40 so some thing is different with WM5.
Anything to do with ports must be off, also make sure you are connected direct.
Try it for what its worth!
I am also having this problem. I have assigned my PPC to obtain a server assigned IP address since i am syncing with two device. Every time it syncs it gives me an error that the server couldnt assign IP. Any luck on that.
Also all those people having problems where your computer is not syncing outlook entries, here i what you can try to do. Open your Outlook 2003 and then click tools and then click detect and repair. Once it is finished you will see that it can sync your outlook entries now. I hope this helps.
This is because your outlook 2003 has to be the default mail client or it wont sync your entries. Again of the dirty tricks of M$. :roll:
Hi Guys,
I have a rather odd problem. I am using a WinXP SP1 laptop along with Norton Internet Secruity 2005.
I just purchased a jasjar and installed the activesync 4.0 program that came on the CD. When i begin to synchronise, i get the following message:
"You will only be able to sychronise files, folder and other non-Outlook items right now. If you want to synchronise email, calendar, notes, tasks, contacts, please disconnect the device, install and run Outlook and then synchronise again". Well the funny thing is outlook is already running and used to work fine with my PDA2k.
Outlook is my default client for all of the above. I even tried disabling the firewall, still no luck. Can you guys help me out here, its really bugging the hell outta me.
Appreciate any input.
Best Regards,
UD.

activesync 4.1 problems

I have a siemens sx66 .When i had 2003 on my phone activesync 4.1 was great. Now that i have wm5 it is so hard to geat them to connect. It will not sync anything. When i have my phone in the cradle activesync on my computer says not connected and the phone says connected. Is there a patch or fix for this problem? Thanks LuXx
Finally got it to work. I had to turn off my zone alarm fire wall when i made the first connection. Now i can turn on the zone alarm and install programs and copy files to and from ppc. If i need to sync contacts then i have to turn off my fire wall. I've tried messing with the settings in zone alarm but nothing i do works on syncing with my fire wall on. Hope this can help someone.Thanx
I have the same problem. But I have no firewall installen on my PC. My XP SP2 firewall is disabled.
I have tried uninstalling, and installing Active Sync 4.1 but still the same. No syncing occurs, ActiveSync says not connected while mye Blueangel says connected.
Strange thing is, that if I connect over IR I can sync my phone. Just not with USB. I have both a cradle and a loose cable and none of them work.
Beside the firewall, check your network interface. ActiveSync 4.x will create a virtual network interface when a WM5 device is connected via USB. Check all the items (Client for Microsoft Networks, File and Printing Sharing..., and TCP/IP) of the virtual NIC.
Michael
Did you look in Wiki..?
Hi All,
After all the common problems that you describe did any of you look in Wiki..?
Here's what's pasted about WM5 and Active Sync:
Wiki said:
Desktop and Acivesync 4.X
I can't sync my WM5 device now that I have upgraded.
This seems to be the case with some users and not with others.
One user reports that it works on his laptop but not on his desktop.
Firewalls are a known problem (PC-Cillin 12).
Otherwise you need to search the forums.
It seems that in some configurations Activesync does not sync some data with your Desktop PC.
Data that could be affected
Contacts
Calendar
E-mail
Tasks
Files, Notes and Favorites can sync OK. ?AvantGO Connect could sync OK. In such case check you have an Exchange connection on your desktop Outlook application. If that's the case, you should sync your device having a live Exchange connection first. After that, you should synchronize "offline" (i.e. without Exchange connection) without problems.
Click to expand...
Click to collapse
Alternatively, this might give you the answers..
http://forum.xda-developers.com/viewtopic.php?p=155586#155586
Otherwise, look at the Link in my Signature..
Cheers,
I don't know everyones situation. But I have Mcafee Personal Firewall.
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all. I found this if anyone has problems syncing.
http://www.microsoft.com/windowsmobile/help/activesync/mcafee.mspx
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Also anyone know where to get some boot screens?
xZAOx said:
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all.
Click to expand...
Click to collapse
OK, that means you HAVE problems, after all... :roll:
xZAOx said:
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Click to expand...
Click to collapse
I'm having the same problem. But with wireless..... ANY IDEAS??

Need help! Kaiser connects to GPRS even though it is not supposed to!

Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Graf Zeppelin said:
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Click to expand...
Click to collapse
did u try some system tool to see what processes are the kaiser runing? Try to see the running processes before and after the sync, maybe the sync starts some process that is causing your problems.

Active Sync doesnt work after upgrade

Hi !!!
The issue looks like this that i upgraded my PDa to WM5, everything is working it was latest HElmi ROM . BT Wifi GPS GSM everything is great , working very fast, upgrade took me 20 min and a bottle of vine . But after upgrade i cannot sync to PC , i uninstalled sync installed one more time didnt help. I have 4.5 version of sync.
Please help me !!!
I really need to sync i have to install my GPS maps and without sync is imposible
When you have upgraded your PDA you will have to set up a new partnership in Active Sync. To do this you disconnect your PDA, open up Active Sync and then in menu File -> Delete mobile device.
Then when you reconnect Activesync should recognize it as a new device and you can setup synchronisation.
Good luck
not really, i already reinstalled the connection, i used it before so im familiar with that , but thx for trying. I sure that this is combined with that upgrade to WM5 it was working fine on 2003SE
You know what ?? i notice that when im plug in the PPC its creates a LAN connection on my computer and try to acquire IP , cant connect active sync error cant connect and on a PPC error cannot acquire the IP ... if i remember right i never had a connection , LAN connection before i installed that WM5 ... i tried disabling firewall, antyvirus , disable my internet ( its a USB modem ), im even ready to reinstall the whole windows if i have to ...... help guys !!!!
Two things to try:
Set the IP as static in the RNDIS-Adaptor (I don't have my angel handy to tell the settings)
Disable the Advance Network Functionality. (Start -> Settings -> Connections tab -> USB to PC)
Really, I'm not even sure what the RNDIS (advanced network settings) are even good for. I've not seen any less network related functionality with it disabled.
thx man... i will try in about 1 h , im at work right now, i set to class C 192.168.0.1 maybe it will work
thx a lot hopefully this will be the last post
and .... it wont work.... i getting confused..... damn SYNC
Kazador said:
and .... it wont work.... i getting confused..... damn SYNC
Click to expand...
Click to collapse
No, a class C won't work.
I just plugged in my hermes using the 'Advanced Network Functionality' and it showed an IP of 169.254.2.2. If you want to try wth that IP with the remote-NDIS host 'network card' (I think that's the one to change), go for it.
Really, I'd just disable the advanced network crap and be done wth it. Activesync is such a hack IMO, it's not worth the headache.
Yo Bro!!
Kazador said:
and .... it wont work.... i getting confused..... damn SYNC
Click to expand...
Click to collapse
Well the i just guessing the simplie thing.. Since u say u upgraded to WM5 i guess u upgrade your BA from WM 2003 to WM5?
if that true.. then u only need to change your Active Sync 4.1 to Active Sync 4.5..
WM5 n WM6 works only with Active Sync 4.5 bro!!
u can download it from here:
http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
happy trying..!!
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Kazador said:
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Click to expand...
Click to collapse
Yes, I am quite aware of the IP and it's use, however, that is the IP range that activesync uses.
Remember, activesync acts like a NAT or bridge between the phone and the network(s) the computer is attached to.
I think it was the hermes forum that someone tried assigning the IP manually and it worked for them.
nope, it will not work, now the LAn connection created by the phone gives limited connectivity , on auto IP assigning its saying connected on the IP 169.254.2.2 , i can see recived and send send packets but the SYNC after 1 min of "connecting" timed out and says cannot connect.... its weird that its sending/receiving and SYNC is ****ed up....
HAHAHAHAH !!!!! 2 bottles of vine , 1 beer, 2 packs of cigarettes... if done IT !!!!!! you whant to know how ?????
Well Then..
Kazador said:
its already on 4.5 dude .... and the IP 169.254.X.X its the self assigned IP address by the card , i normal circumstances it means on network that there is limited or no connectivity , but what have left ??? i will try ...wish me luck
Click to expand...
Click to collapse
Well..
- Async for the WM2003SE is Async 4.1
- Async for the Wm 5 & 6 is Async 4.5 won't work if us 4.1
since u have uninstaled the 4.1 and instaled the 4.5..
this is my ultimate opinion for u..
1. try to sync your BA to ur any friends PC which has not been instaled by Async => then instal tha Async4.5 to your friends PC n connect it via USB, then lets see what happen..?
2. try to Sync Your BA with any of ur friends PS which has Windows Vista.. it has built in Window Mobile Device Center.. n see if ur device can connect n sync with your friends's Vista?
3. if the 2 options in above doesn't work too.. it means your WM5 have some trouble in active sync bro(maybe).. then all u have to do just Re-Upgrade it..
maybe u should try WM6 ROm 6.10.00 made by Explode.. i have it instaled on my BA.. it it works wonderfuly n fast! n the Asnyc normal too.. since i have my BA being custumized from WM2003 to WM5, From WM5 toWM6(5.60.00), From WM6(5.60.00) to WM6(6.10.00) "I Never Changed my Local Area Connection to my device" i'm not even touch that area after all..
after i read your tread i try to see my Internet Protocol Settings(propeties) n it was Setted to Receive IP Automaticly..!
have i nice try bro!!
Glad to help You There.. Hope u solve the problem soon.. God Bless U
Kazador said:
HAHAHAHAH !!!!! 2 bottles of vine , 1 beer, 2 packs of cigarettes... if done IT !!!!!! you whant to know how ?????
Click to expand...
Click to collapse
Sure, what was the fix?
hard reset didn't help, try it several times... I reinstalled the sync ..didn't help ... I chrck if it work on boot loader it find him ... well I did reinstall the ROM using reset holding camera+record, select 3 option button mail.. windows reinstall ..and ladys&gentelmen we got fully funcionall BA ... everything just works perfect and fast... I installed my GPS,wi-fi works goog, phone Ok. The only thing that doesn't work is stereo headset bluetooth hhd-750 siemens ...I can discover but can't sync with phone
I can sync but NOT ALL things sync - i have posted elsewhere in xda-developers but I am VERY confuised.
Only SOME of my calender and SOME of my inbox sync. I am on PDAviet's rom (I tried xplodes but same issue), I use activesync 4.5 and office 2007 on my PC.
The only thing I haven't tried is re-installin outlook 2007. Is there anything else I can try - I REALLY NEED TO SYNC MY CALENDER (and other items)
Thanks!
knight4success said:
I can sync but NOT ALL things sync - i have posted elsewhere in xda-developers but I am VERY confuised.
Only SOME of my calender and SOME of my inbox sync. I am on PDAviet's rom (I tried xplodes but same issue), I use activesync 4.5 and office 2007 on my PC.
The only thing I haven't tried is re-installin outlook 2007. Is there anything else I can try - I REALLY NEED TO SYNC MY CALENDER (and other items)
Thanks!
Click to expand...
Click to collapse
What errors are you getting?
Also, have you tried deleting your activesync pairing and recreating it?
jdc said:
What errors are you getting?
Also, have you tried deleting your activesync pairing and recreating it?
Click to expand...
Click to collapse
I'm not getting any errors - it just only syncs some items and not others - why I can't figure out.
I have deleted and add numerous times - no difference. very very confusing ???
Kazador said:
Hi !!!
The issue looks like this that i upgraded my PDa to WM5, everything is working it was latest HElmi ROM . BT Wifi GPS GSM everything is great , working very fast, upgrade took me 20 min and a bottle of vine . But after upgrade i cannot sync to PC , i uninstalled sync installed one more time didnt help. I have 4.5 version of sync.
Please help me !!!
I really need to sync i have to install my GPS maps and without sync is imposible
Click to expand...
Click to collapse
Are you using Vista or XP. If it's XP, you have to go into Settings=> Connections => USB to PC => check "Enable advanced network functionality"
In Vista, it needs to be unchecked. The problem is when you do this, ActiveSync in your PDA should have an option to connect via USB but it doesn't. I now cannot sync in Vista except by using bluetooth. I remember after buying the HTC Touch Cruise that you need the "Getting Started" installation CD to install the USB driver. I have since returned the Cruise and am back to my Siemens SX66.

activesync error 80072f78

I upgraded to dutty's 6.1
I can sync to desktop by usb and to exchange by internet, but I can't sync to exchange by usb and get error message 80072f78 -
any solutions
not trying to be rude or anything, but googling that error code came up with a wealth of info.
i know...
Thanks for answering;
I tried a) deleting proxy server - didn't work b) registry change - didn't work c) changing activ sync connection to internet from automatic - didn't work
It's stupid because I can sync to exchange via internet (just not via usb) so it's not a big deal - just annoying
I'm kind of stuck - more suggestions welcome
Heelppp - please
Are you running 4.5? Try uninstalling and reinstalling activesync.
If not, try this.
0x80072f78 but not the same circumstances
Hi
Hi
I tried searching for this error 0x80072f78 message and I don't seem to get this message under the same conditions listed in the posts that I've found. I am getting the message at random in PIE with either GPRS/3G or when connected by USB. I have no problems downloading mail but can't use anything else for data (google maps etc). It doesn't happen every time but is very spotty. ATT tech support was no help as usual. I applied the registry change in the posts that discuss this error in relation to USB/active sync only and it did nothing. I'm using the latest att rom.
Any suggestions would be welcome. I've followed all of the suggestions that I can for people that are having the problem with active sync only and that has done nothing. I still have the problem when connected to gprs/3g. I have yet to find someone else posting that has this problem with both.
Thanks
Well add me to that list then. A user I provide support for has an unmodified Hermes (yes I know this is the Kaiser forum) that was exhibiting this behaviour over the air. (But was fine over USB.)
It turned out that he had a proxy server configured on his 3G/GPRS internet connection (with T-Mobile) but that setting was no longer appropriate, due to changes made at the T-Mobile end. Switched off the proxy server setting and all was well again.
Rob Pomeroy said:
Well add me to that list then. A user I provide support for has an unmodified Hermes (yes I know this is the Kaiser forum) that was exhibiting this behaviour over the air. (But was fine over USB.)
It turned out that he had a proxy server configured on his 3G/GPRS internet connection (with T-Mobile) but that setting was no longer appropriate, due to changes made at the T-Mobile end. Switched off the proxy server setting and all was well again.
Click to expand...
Click to collapse
Thank the Lord for search functions - was having this exact issue and it was driving me NUTS! Anyway if you are having trouble syncing over gprs but not over USB then this is the fix! Thanks
Tasks Exchange
I get this error when tasks on my exchange (mail2web.com) account is active and my tasks on my AT&T Tilt is active. When I deactivate (options) the exchange tasks and the phone tasks, then activate only the phone tasks the error goes away.
Ciao

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