New P3600i sticks at splash screen - P3600 Software Upgrading

Bought it 5 days ago. When the battery went dead last night, I plugged it in to charge and switched it on .It did not go past the Windows Mobile splash screen. I took the battery out as well as the sim and memory cards, to no avail. I left it plugged in overnight and got the battery fully charged (battery indicator light is now green) and the network status green light would (at least sometimes) start flashing on boot, even though the phone would not completely boot up. I CAN get it into bootloader. What I want to know is, should I go to www.htc.com and download and install an official ROM from there, or should I leave all that alone and take it back to where I got it from before I screw it up? Additionally, the phone shows up as a Dopod D810 when registered on www.htc.com, and the radio and ROM versions appear to be lower/older than what came pre-installed in the phone. Advice anyone? I am fairly new and in the process of learning all this wonderful stuff you guys have to teach.

it seems like its already been fiddled with (correct me if i'm wrong people), i would visit the HTC club site and if you can upgrade using your serial number do that, as if you look in the trinity WIKI in "Trinity" forum (Not Trinity 6 forum, here) it states there is a different way to flash the p3600i as its setup different than the standard p3600.

This is exactly what happened to my phone when the battery died (after installing FInixNOver) Is there a problem with these ROMS, or something that happens when the phone dies!... My phone was also 'sticking/frozen/crashed' on the splash screen.
I just reflashed it with a new ROM after fully charging it again.

Thanks VISTAR. And WIZZKID - your phone works perfectly now after the flashing? And do you think it's because of the stuff you installed? BTW my ROM was an official HTC ROM. I actually got called out early this morning to do a flight to the island where I bought the phone (I am a commercial pilot flying Caribbean routes) and I packed it's backside back in the box and sent it to be exchanged. I don't have the new one yet, but I am beginning to wonder if I shouldn't try something else because of this problem of sticking at the splash screen - however I only have a choice of the Kaiser and the S730 at the moment. The P3600/P3600i is among my favourite WM phones of all times, but I don't wanna have to go thru this again. What do you guys think? By the way - I only just realized that I started this post in the wrong section, so please forgive me anyone whom is not pleased by that.

iF YOU HAVE THE CHANCE OF A KAISER I WOULD GO WITH THAT, ITS THE BEST OUT THERE AT THE MOMENT..

Yeah I know but I just don't like it the way I like the P3600i and some of the others. Besides I prefer no sliding hardware keyboard. Moving parts is an issue for me as I am very fussy about wear and tear/looseness. Thanks again for your help. I am gonna move over to WIZZKID's thread on this P3600/P3600i non-starting issue since I am in the wrong section of the forum. Thanks to all those who assisted...

Got a second P3600i and it did the same thing - a hard reset fixed the problem.

Related

Help! Dead phone!!

Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.
I am a newby but am a reader of about 7 months.
I too have exactly the same issue on three devices. I tried one and it went brickward bound. Thought it was a dodgy device so tried another..........exactly the same again. Then my very patient and understanding boss walked in and said that he tried his last night and......well.....now I have three bricks on my desk. :? The only diference to the post before me is that mine are T-Mobile UK Wizards.
Any thoughts would be most welcome.
Mine went exactly the same way R.I.P
What exactly happens in the customization? I thought it was just installing the odd program etc?
Not dead yet
:lol: :lol: :lol: :lol: You probably had the G4 chipset you can always take the phone for replacement. Just tell them it wasn't working when you got it home. Tell them it won't power on
Same issue with me here, Mine just stopped working too... Now I brought it back to the Tmobile store, and I have 2 wait for 2 weeks..
Except. I did not have an non Tmobile Rom on it..
f18viper said:
Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.
Click to expand...
Click to collapse
exactly the same here, mda vario is dead too. looking for solutions.
JTAG flashing?
I wonder if anyone has information on how to JTAG flash a Wizard G4, or would be this just be at HTC's factories/repair depots?
(JTAG flashing is attaching clips to certain chip pinouts and flashing it using a dedicated device that is for this purpose.)

Screen calibration trouble on Diamond

Heeeelpp !!!
I am going crazy over this problem :
I have had my HTC Diamond for less than two months and it has worked fine.
Two days ago it started misinterpreting my stylus' pointing on the screen.
It seem that the sensory-element in the screen has "moved"...
I have recalibrated the screen several times and it works for some 6 - 10 clicks.
Then the touch of the stylus is either not registered (if I try to reach something on top part of the screen) or I get results as if I was pointing between 0,1cm - 1,5 cm or more above og under (it varies) the actual contact point of the stylus (needless to say - I have given up using my fingertip).
I have tried with soft reset and have also tried the hard reset but to no avail.
It means that I can't use the phone for one thing and also, that most of the other functions are out of reach or very very hard to use because of the displacement.
Ozgur ? / Anybody ?
Chuckle
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Suffering
mikey1963 said:
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Click to expand...
Click to collapse
If it is acting up like mine, she must be crawling the walls by now and refusing any form of physical contact - just like the phone does ...
Mine is so bad now, that I can't call a number from my list or pick up the phone without 4 -5 tries at hitting the right spot let alone using any other function.
Against better knowledge I today updated the ROM with the new one from HTC - and it is quite evident, that is is a hardware thing.
I am handing in my complaints and the phone today.
I had the same problem on dutty's v2.2 rom yesterday. I reflashed a radio as i had problem with gps as well and it is good back again. Reflash your radio. If not flash radio and other rom. Usually HTC rom don't upgrade your radio!
Same problem here, my diamond stated misinterpreting slightly the stylus, now it's all just messed up, wherever you click, it detects the pulsation at the upper left side of the screen. It doesn't pass the calibration phase either.
I did not try to reflash the radio, just reflashed the stock SPL and original Vodafone ROM for sending it to RMA. However they are telling me that the whole RMA-thing will take AT LEAST 2 weeks. Over 15 days without my phone. I need it, that's madness! They should give the users a new phone and send the other back to HTC for whatever they want to do with it!
I think it happened after I tried playing a bad-formatted WAV file and the phone crashed. Should I try the Radio thing?

Dimaond Gets Hot and Screen Alignment Goes Out

I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.

HTC p3600 trinity boot problem

i started having this problem a month ago. after boot the PPC writes something in red and after a few seconds gets black
i recorded it so it would be clearer
http://il.youtube.com/watch?v=NAHqAZS2nZ4
i tried installing a few roms and even the original one from htc website
i would appreciate any help you can give me
Very strange. What SPL version doyou have? Have you used cooked roms? Anything else happend to the phone?
HTC trinity original ROM
Here is the original HTC Trinity ROM:
http://rapidshare.com/files/202845245/Trinity_HTC_WWE_1.15.405.5_6275_1.20.00.11_12201_Ship.zip
1. Press on/off button + camera button + reset (using the stylus)
2. You should now be in tricolor screen.
3. Connect the usb cable.
4. Make sure you have activesync runing.
5. Install the rom provided in the link.
In the link you will find rom+radio. (Radio version 1.20)
Here is a newer radio version 1.56:
Hey! My trinity have the same problem!!!
I habe all test: Without sim, without SD, with SD, with SIM (with SIM screen is grey)
What have you done?
Original ROM - same problem
Mine was doing this earlier
seemed that their was dirt stuck in the reset button hole causing it to stick in slightly
I got this problem too. My trinity would turn on and start to fade away. But mine was a liltle more artistic. Many times i saw a kinda round spot in the middle of the screen that become black, then half of the screen would black out and then the rest of the screen. Sometimes i even got colors.
I noticed if a had a fully charged battery the phone would work perfectly.
But most of the time it turn on, but the screen stayed black with the retro light on.
I was told to try the unbrick exploit.
me too !!! i have the same problem with my htc 3600 ? can someone help us to fix our htc's 3600 ?thanks in advance....
have you fix it ?
hi all
I have a small problem with my htc p3600. It's not starting. It's loading only the bios but it's freezing with the screen picture and is not loading the WM 5.0 I try to change the WM5.0 with a new one but I don't have a active sync. connection.Please help
has anyone found a solution to this problem ?
anyone have a solution?
Finally, what you should do?
Since the Trinity / P3600 is getting old now, I believe more and more people are going to face this strange problem sooner or later.
So I thought I should save your time and tell you what you should do when your trinity starts behaving like what was described at the beginning of this thread.
YOU SHOULD DO NOTHING !!
THERE IS NO QUICK FIX
THERE IS NO WORKAROUND
THERE IS NO CHEAP SOLUTION
I have searched and tried everything mentioned in this forum that might slightly be related to the problem and all solutions failed.
So after days and days of experimenting, I gave up and sent my device to HTC dealer who called me few days later to tell me that the mother board needs to be replaced.
The dealer told me the cost will be around $213, but they said they are going to sent it back as it is, because they don't have that board model anymore!!.
Even if they had, for an old device like this , I don't think it worth that mush money to fix.
**************************************************************************
*SO BASICALLY , DON'T WASTE YOUR TIME TRYING TO FIX IT AND BUY YOURSELF A NEW ONE. *
**************************************************************************
.
.
.
.
Hello,
I resolve the problem with this : Simultnous press Power and Camera buttons and softreset, you'll got bootloader, three colors mode. Perhaps a little error message like this WLAN error but if you plug usb, it's ok.
Hope this good for you (excuse my poor english)
I've had this same problem for about a year now and keep coming back to it.
Any forward momentum on solving the problem would be appreciated as I quite like this phone.
1. The phone will boot FINE without a SIM
2. It hangs like in the video (or other strange screens) as soon as I insert a SIM card (partially or fully)
3. I've tried 3 different SIM cards
4. I have no SD cards
5. I have installed 3.20.Olipro
6. An official ROM is re-installed
I must admit the phone has had a hard life (or is it just the cheap plastic coatings HTC use)
No sooner did I post this did I find a solution.
For anyone that is interested...I have managed to re-install the original HTC ROM but HAVE NOT managed to install a workable 6.5 ROM yet.
So, the answer I found was:
1. Put P3600i into bootloader mode (push camera+power+reset buttons for 2 secs and get triple colour screen)
2. Re-flash HardSPL 1.1 from my PC
3. Re-flash original HTC ROM (WWE_3.00.707.18_6275_1.46.30.11_108) by agian putting P3600i into bootloader mode first
I since tried several different radio stacks but haven't noticed any difference in reception so have left the original stack on (1.46.30.11) as it gives the best phone call quality
I love the UI of the latest WM6.5 but if the P3600i doesn't run them properly I'll just have to do without.
Good luck with your own unbricking.
it was working fine for me when i put a little piece of rubber between the processor and the metallic cover of it but after 3 months i have the same problem and the paper dont work anymore.... now when i press the power button the screen is black, only the backlight is working anyone have any ideas what to do?
OMG WTF, as soon as I saw this thread I switched my HTC P3600 on and it started doing it I reckon this is cursed, I will upload a video onto Youtube later and show you that is what happened.
I had this problem myself, didnt know what i was doing wrong, altho my tri color screen did this, not the boot one.
I removed memorycard and voila, everything went smoothly.
edited
sorry 4 my mistake

Kaiser dead from water

So a couple years ago I had a Kaiser (AT&T Tilt version) go for a swim in fresh water, I was pretty quick about taking the battery out and then I let it dry for 3 days before trying to turn it back on. Now a few years later I have since replaced that Kaiser with a new Kaiser and then an amazing HD2 that we all know and love. I have been tinkering around with the water damaged kaiser for a while now trying to resurrect it and here is my question, I know of all these tricks people say work ( rice, Isopropal alcohol, ect) but this is besides the fact that the phone hasn't been attempted to turn on in over a year, I'm sure it's dry.
I can successfully boot into HSPL any day of the week, and I also successfully flashed the stock AT&T WWE rom back to the phone, but it still gets stuck on the first screen (The white AT&T branded screen) so the real question is, does anyone have any more ideas to try to get the phone to boot, Is it possible some specific component or micro-controller is fried? I would say it's not totally dead since I can get into the HSPL boot loader and flash the Stock rom, however I tried a few WP 6.1 and 6.5 roms and they get an error code when I attempt to flash. I beleive it was error code 274?
Any help or suggestions would be hreatly appreciated, thanks.
chamele0n said:
So a couple years ago I had a Kaiser (AT&T Tilt version) go for a swim in fresh water, I was pretty quick about taking the battery out and then I let it dry for 3 days before trying to turn it back on. Now a few years later I have since replaced that Kaiser with a new Kaiser and then an amazing HD2 that we all know and love. I have been tinkering around with the water damaged kaiser for a while now trying to resurrect it and here is my question, I know of all these tricks people say work ( rice, Isopropal alcohol, ect) but this is besides the fact that the phone hasn't been attempted to turn on in over a year, I'm sure it's dry.
I can successfully boot into HSPL any day of the week, and I also successfully flashed the stock AT&T WWE rom back to the phone, but it still gets stuck on the first screen (The white AT&T branded screen) so the real question is, does anyone have any more ideas to try to get the phone to boot, Is it possible some specific component or micro-controller is fried? I would say it's not totally dead since I can get into the HSPL boot loader and flash the Stock rom, however I tried a few WP 6.1 and 6.5 roms and they get an error code when I attempt to flash. I beleive it was error code 274?
Any help or suggestions would be greatly appreciated, thanks.
Click to expand...
Click to collapse
Well, I'm no expert because I got a TyTn but what I can say is that you can check out the wiki fir unbricking options. And also remember that some moisture can still get trapped even after a year. Maybe leaving it under the sun will help evaporate all the water? Anyway, good luck fixing it!
My uncle had one, but he dropped it and the metal but broke; so it became a hazard because of the sharpness. Then he gave it to the insurance company and got an iPhone!

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