Database Develop

Returning the device to factor settings?

I'm having problems running the ROM upgrade by iMate. I keep getting Error 101 connection error, and I had grown to assume this was a problem relating to running from Virtual PC on a Mac rather than a real PC.
Today I at last managed to get access to a PC running Windows XP, activesync 3.7.1, and got exactly the same problem. I tried it several times.
I'm beginning to wonder if any of my past failed attempts on my mac have done something to the phone that is preventing it from being controlled properly by the ROM upgrade software?
Is there anything more than a hard reset to take the device back to factory settings?
Please - if anyone can help me get this sorted I'd be really grateful. The device is just too unreliable in it's current state, and I just cannot manage to get the ROM upgrade working. It's just unbelievably frustrating!

A hard reset will take the device to the last rom upgrade.
Now in your case this could be the failed rom upgrade which you did over the mac. You would have to look at the device info to check that.
If I was you I would do a rom upgrade of a PC and not off a mac, not that I have anything agaist macs (apart from ...) Its just that I know it works of a pc.

I tried a ROM upgrade from a PC this morning and it didn't work. It kept reseting the device, then said Error 101 connection error (even though it was connnecting fine to Activesync 3.7.1).
I've made a little progress since then. I've pressed power-reset-record to put it into the 'bootloader'? and this allows the installer to go one step further and says installing the radio rom (but never gets beyond 0%). I now get the error 114.
Now that I've got this far, I will have another go with a PC on Monday and see if that makes any difference.
I've just bought the SE K700i which I hope will be a little more reliable. I really just want to get the PDA2K upgraded so it's in a fit state to sell, and perhaps I might even consider keeping it if the ROM makes a radical difference to reliability. It's so nice to go back to just using iSync with the K700i without go-between software and Virtual PC and all that hassle. My plan is to use the K700i until something comes along that catches my attention (I'm still not convinced by the Treo 650 or P910, and I wont forget my experience of Pocket PC for a while!).

If I may add my experience on similar situation, I got a device which was upgraded using a wrong ROM file, and now it ended up with no radio and no operator ID :shock: ... and can't accept "standard" ROM upgrade ... I managed to be able to upgrade the ROM or Ext ROM individually by using null operator ID ... but when it comes to Radio upgrade it doesn't start at all giving failure.

Biso007
So what is the story if you let the device drain down and then take out the battery. Would a Normal offical update not work then.
I have yet to read anything about were on the device the Opid is coded in the hardware. What I know is that the ndf have the opcode in the header and this is checked against the getdevicedata.
I have had check for the opcode in regedit with no luck. (this I some what expected as I did not feel that it is part of the OS).
anybody have a better understanding on that issue?

when I run getdevicedata.exe I get nothing except "PH20B" ... so I used NULL opid to upgrade ROM and Ext ROM ... but this trick didn't work with the Radio part ... more over, I tried the trick of draining the battery down ... it worked only once and the radio is back (I don't know how!!) however, with the last reset after the upgrade the Radio is gone again!!
My suggestion so far is that the Radio part is there but it's inactive due to a problem with the charging circute ... and since the Radio is the 1st stage of the upgrade, it holds the whole process failed.
maybe someone with solid experience with the device design itself can shed more light on this issue.

Hum!
Well what I know about the radio is that it is Lang independent, which means what ever check is run on the upgrade it does not look for the lan code.
Further it must check against the radio type as this is part of the config file that is in the upgrade.
I know that a hardreset will load what ever file is around (so it must be stored in the orignal format on the device, then loaded on hardreset). This seems not to be true for the EXTrom as this seems to be extracted as files on the device (thus you can flush it).
So we have a hardcored opid somewere on the device that now shows zero for you. What was the shipped version of it. Have you tried a ship.exe from your original device without using the xda-tools.
Can you tried a radio only upgrade and used your shipped opid in the fix.bat (maybe after a battery drain again)
Seems a shame to have a paper wheight and not a phone.

Crossing my fingers, but now it worked!! :lol:
The only additional action I took this time is to take the battery out and close the bottome notch which I believe has something to do with the backup battery.
When the device restarted, the Radio part is back with the original version, IMEI and call durations which confirms my idea that the Radio part was always there but blocked by a power charging issue.
Update [27/2/2005 6:40 pm GMT +2]:
I checked the devicedata.txt file and it has nothing except "PH20B" ... this means for me that this device will never accept any official ROM upgrade in the future ... and doing a hard reset is a potential risk to loose the Radio again :?

PLEASE HELP ME ON XDAIIS

HI GUYS,
I AM IN A VERY SERIOUS TROUBLE SO KINDLY HELP ME.
I HAVE AN XDAIIS FROM LAST JANUARY AND I DO NOT KNOW WHAT IS HAPPENING SOMETIMES THE VIBRATOR DOES NOT WORK, IT HANGS A LOT.EVEN IF THE BATTERY IS 70% LEFT THE PDA STARTS TO HANG AND I CANNOT RECIEVE ANY CALLS OR ANYTHING ELSE.
I HAVE PUT A MEMORY CARD OF 512 MB OF MERCURY AND IF I TRY TO LOAD SOME EXTRA FILES OF MORE THEN 10-12 MB THEN AS WELL MY PHONE HANGS. I TRIED SHOWING THE CELL IN INDIA AT KOLKATA IN A SERVICE CENTER CALL ACCEL AND THEY SAID THAT THE SOFTWARE WAS CORRUPTED AND THEY HAD PUT A NEW SOFTWARE AND IT IS Ok NOW BUT IT DID NOT WORKED.
PLEASE KINDLY HELP ME WHAT HAS TO BE DONE.
MY DEVICE INFORMATIONS ARE AS FOLLOWS:
ROM VERSION: 1.40.00WWE
ROM DATE: 03/10/05
RADIO VERSION: 1.12.00
PROTOCOL VERSION: 1337.42
EXTROM VERSION: 1.40.923WWE[/b]

And on top of all that your CAPS LOCK is stuck! :wink:

TheBrit said:
And on top of all that your CAPS LOCK is stuck! :wink:
Click to expand...
Click to collapse
can you help me?
well i did not know that it is rude to write in caps.
well please advise if you could help me out with the problem

From what I understand you device is known here as blue angel.
From the description of your problem it does sound that you may have a bad piece of software on it. The question is what did you install.
Firs off, putting in a memory card will not help you open files of 20 - 30MB. The card only expands storage memory, not RAM. Basically it is like a hard drive.
I can only recommend the following:
Back up your data (contacts, tasks, emails, documents etc.) then hard reset your device. This will restore it to its original state. (Sorry, but I don't know how to hard reset this particular phone - try the blue angel forum).
If your device still doesn't work well you may have a hardware problem. Otherwise, try installing all the programs one by one using the device in between to see just which program causes it to slow down and hang.

hi,
thanks for your information but i did tried everything.
i have tried hard resetting and did not put anything new.even removed my storage card and then tried but still same problem. i have even upgraded to 1.42 netherland but it did not even get solved.
i have tried everything in the software issue but it is not working.
kindly do advise what has to be done?

It can be a software you install on you pda. Are you having this trouble even if you do not install anything extra to your pda? After a hard reset try to use it without installing any other application a couple of days.

Did it spend any time in a moist environment? Or get water damage? Physical damage? (i.e. drop, crush, constant vibration.) The only thing that would make me satisfied is if I took the whole thing apart, disconnected and recconected all ribbon cables/connectors.

Thank you for your information.
well i have even tried to upgrade to 1.42 and radio 1.13 and removed everything but still the same problem.
i have not installed a single thing but still it is the same problem.
i am tired of this pda and i do not know what to do
please help

well have a look at the forums of BLUE ANGEL UPGRADING
and simply Download new ROM if you think the previous one is corrupted
then it should work for you
and If it doesnt
then go the mobile shop and Change the device
try to get the OFFICIAL ROMS and RADIO versions
a lil bit search in Forums will give you everything
and i think i-mate has a call centre at India
Warantee slip will help you if you have any any

Please help me! My phone has commited suicide!

You all probably have heard the things that have happened to others, this might be different.
I got my Audiovox XV6600 (verizon) from a friend. His father used it extensively so there were some blemishs and such on it, and the battery life is horrible.
That was about 4 months ago and a week after I got it, I flashed it to the lates firmware.
Before I continue, I would like to state that I am computer lieterate, so through anything at me. I have owned a few regular cell phones that I have modded with firmware and such (not personally modded but flashed). Same goes for regular PDAs. (But I will warn you that I am a horrible speller )
Yesterday, I went to use my phone, and a common error happened that requires a soft reset. When I hit talk on w/e number I am calling, it just says "Dialing" for like 3 minutes, even if I turn off the phone, it will complete the call later if it has too, no way of cancelling in unless I reset or wait.
So I reset it.
That is when wierd **** happened.
Normally, the screen will blank, Windows Mobile will pop up and about 10 seconds later the back light will pop on. Well it the light took about 1 minute to start and I noticed at lower right hand part of the screen it says
"p DM FAIL"
"r DM FAIL"
"2.07.00 WWE"
After it FINALLY boot, I noticed I that it said the phone was off and there was NO WAY of turning it back on.
My hunch is that somehow the radio ROM got corrupted or this phone finally bit the dust. Probably both. BUT I WILL NOT ACCEPT DEFEAT UNTILL ALL OF MY OPTIONS HAVE BEEN EXSAULSTED!
I have searched google, searched this forum, searched the wiki and nothing fixes this thing.
The first option = Reflash
Answer= I have tryed that multiple ways and I am typing this right now since I think I have tried everything.
Option A,
I got the latest ROMS from verisons site. When I flash I get the country ID error, so I tried it with the _noid updater. First time, got the id error again, second time, continued with the update BUT, NO PROGRESS happens on the radio update and that is the first update!
Option b =?
option f = THROUG THE F***ing THING AT THE GROUND! (but this is my ONLY phone and it will be months before i even get a **** phone!)
Here is what is listed in my Device information of the phone. Remember I can use the PDA side of this phone, but that is all. NO phone, NO inet, and it makes sense too, it is like I don't have the drivers for the radio.
ROM version:2.07.00 WWE
ROM Date: 02/07/06
Radio version: DM FAIL
Protocol version: DM FAIL
PRL version: N/A
ExtROM version: 2.07.00 WWE
Hardware Version: 0041
ESN: N/A
Browser Version: MSIE 6.0
(Info from GetDeviceData.exe)
PH20A2 ( and yes that is all that is in the txt file)
HELP!
EDIT: Wow, UTStarcom can suck my *....*
Meexplains what happend)
Tech: Your phone is "pooched"(wtf is that) Let me transfer you to *click* HELL no I am NOT going to send my freaking phone some where so you can restore my perment save and sell my contacts for money!

Starhero said:
You all probably have heard the things that have happened to others, this might be different.
Click to expand...
Click to collapse
I'm afraid it's not.
Starhero said:
I got my Audiovox XV6600 (verizon)
Click to expand...
Click to collapse
Starhero said:
error, so I tried it with the _noid updater. First time, got the id error again, second time, continued with the update BUT, NO PROGRESS happens on the radio update and that is the first update!
Click to expand...
Click to collapse
Starhero said:
Here is what is listed in my Device information of the phone. Remember I can use the PDA side of this phone, but that is all. NO phone, NO inet, and it makes sense too, it is like I don't have the drivers for the radio.
Click to expand...
Click to collapse
That is expected.
If you tried to flash your phone with a ROM image you pulled from here, it will not work. The wiki states that your phone is a CDMA phone, not a GSM phone. WM5 and 6 ROMs will not work with that phone.
The only thing you can try is to flash it with the official ROM from VZ and talk to them if it won't take.

I used the ROM from my service provider, but since the phone has screwed up, for some reason it won't flash it.
Also, I am currently at my friends house who has Windows XP, I leave tommorow for home. At home I have Windows Vista Ultimate, I am well aware that is it either impossible or very hard to flash on Vista. Is there a way around it with out installing XP?
Keep replieing please, I will be checking, just a busy 20 year old (almost 20).

Starhero said:
I used the ROM from my service provider, but since the phone has screwed up, for some reason it won't flash it.
Click to expand...
Click to collapse
Ah, I read your original post as the last ROM you tried was a WM5/6 ROM you found here.
Starhero said:
Also, I am currently at my friends house who has Windows XP, I leave tommorow for home. At home I have Windows Vista Ultimate, I am well aware that is it either impossible or very hard to flash on Vista. Is there a way around it with out installing XP?
Click to expand...
Click to collapse
Yes. It involves installing some USB drivers, older ones I think. You will have to search the forums for that, as I don't know what is involved as I know better than to run Vista.
Knowing which ROM you tried and rereading your original post, with the very limited experience I have with the Harrier, I would think that yes, the CDMA radio is 'pooched'.
You /might/ have some luck with a hard reset. It's worth a shot, but with those errors at the boot screen, I'm going to have to side with the person you talked with on the phone.
Beyond that, I'd search the forum for harrier and radio rom and see if you can find anything.

Serial v1.02 screen
I, too, lost the radio ROM recently. I got with same p DM FAIL" and "r DM FAIL" errors display on boot. Verizon replaced the pda with one of rom date 02/07/06 ver 2.07.00.
I tried to do the manditory update on the new XV6600 from the Verizon download website using my Vista workstation and ActiveSync (HA_VZW_207_117_01167_A12.exe).
The update failed and now the pda screen reads "Serial v1.02". In no longer connects to ActiveSync via the cradle, and it is totally unresponsive to the keyboard, buttons, hard reset, etc. What do I have, and what can I do with it?
Also, is it Vista that is blew up the upgrade? I had done this same upgrade on my original unit via XP.

Still haven't fixed it
and I haven't gotten another phone yet cuz I am a cheap a$$
As a despreate atempt can someone send me an ORINGINAL radio rom( the latest or maybe a step before)?
Idk exactly how to do such a thing but i figure my email is good
[email protected]
If someone has another idea PLEASE tell me

There seems to be no good answer for this....

Ok, I posted a thread on the main wizard forum and I'm trying again here since this is a little more on topic in this forum.
Here goes with all the technical specifics I can add in.
I recently got an HTC 8125 (I've had one before and never had this problem)
I immediately CID and SIM unlocked the phone using lokiwiz's unlocking program.
I inserted my tmobile sim into the cingular 8125 and all was great.
I upgraded the ROM to the TNT 19199 batch of WM6.1 Everything is still great.
The phone worked awesome, the next day I downloaded the T-Mobile UK radio version 2.19.11.
I flashed it to the phone and everything seemed fine, the program finished and the phone restarted.
Upon restart I was greeted with a no service message and the phone behaves as though it is shutoff. No big deal, right? WRONG...
I went to the tmobile and cingular site and got the default roms from each just in case.
I then connected the phone to the usb and activesync would not recognize the phone, or do anything for that matter.
I used an external USB bluetooth dongle to try and connect the phone to the PC to flash the default rom and fix the radio problem, this wouldn't work either.
I then put the phone into bootloader mode, this works ok, I see the USB in the corner and figure I'm saved. Nope.
I ALWAYS get an Error Connecting from the rom software. Even though my PC recognizes the phone, active sync does not. I re-installed Activesync and rebooted my computer numerous times. To no avail.
The ONLY rom software I which has worked is the TNT 19199 but it doesn't fix the lack of radio.
Here are some other points of interest. On phone bootup I get this:
IPL 1.08
SPL 1.08
<----Notice, NOTHING in the GSM spot.
OS 1.11.1.0.1 (or whatever the numbers are for that particular rom)
The USB will recognize the phone ONLY in bootloader mode, otherwise when the phone is on the Today screen I get no recognition.
The TNT rom has worked twice when I tried it, (by worked I mean it allowed me to re-flash the same rom) Of course the TNT rom doesn't work all the time, it has given me several connection errors.
No other rom has worked as of yet, all others give me a connection error.
The battery meter will not display, nor will it tell me what type of battery or how much charge is left.
The phone will sometimes go to amber light when plugged into the wall charger but NEVER with the usb to PC cable.
I can still navigate around the windows mobile 6.1 interface though it moves incredibly SLOW. i.e. I pushed the comm manager button to make sure the phone didn't simply get shutoff and I waited about a minute and a half or longer for it to bring up the comm manager.
I need some severely good advice and some new tricks to try, I'm running out of ideas, I saw several threads under the HTC TyTn threads about similar problems and something about the IPL/SPL being important but I'm not sure what they're talking about. I have searched this forum and I have found people talking about similar problems, all the responses point to, "If you can get to the bootloader you're fine." This is incorrect.
So seriously, help me out here.
HOW DO I FIX MY STINKIN' PHONE.

I would suggest rolling back to your working configuraton by reflashing using a memory card instead of the USB.

fixed.
Actually I finally figured it out.
It seemed the reason that those roms worked sometimes but not others was this: To get the phone to recognize you had to do things in a VERY specific sequence.
You had to let the phone boot all the way into WM6 and then plug in the usb cable. Then put it into bootloader with the camera / soft reset button method. Then you waited for the nice USB connect sound, and began the ROM flash RUU program. (In this case it was the T-Mobile default rom).
Once that was done the phone acts as normal and everything is good.
Doing anything out of order or putting the phone into bootloader without it having first booted all the way to the OS would give you the connect error.

Please clarify if you're running WM6 with IPL/SPL 1.xx? I believe that's not possible to get good results that way.

IPL 1.08
SPL 1.08
<----Notice, NOTHING in the GSM spot.
OS 1.11.1.0.1 (or whatever the numbers are for that particular rom)
TNT 19199 batch of WM6.1
Wm6.1 on ipl/spl 1.xx,strange ,how do you explain this,how did you manage to get wm6 installed with ipl/spl 1.xx,cuz it only works on ipl/spl 2.xx and higher. Are you sure its TNT 19199 series wm6.1 Rom ?

O2 XDA II usb issues HELP!!!

Greetings!
Totally newbie here. Trying to sort what kind of phone I have. I've been told on other forums that I have a Himalaya or an XDA II. Needless to say, I don't mind whichever PPC I have but I really need your expertise on this issue.
Having some problems with my O2 XDA IIi trying to use Activesync with my laptop and desktop through USB. I got it traded with my other phone. Anyway, I connected my XDA with both my desktop and laptop but it doesn't recognize it. Its saying "Unknown Device" and Window XP cannot find a driver for it or something like that. Although, it has an icon of a "Mobile Device" both on my PC but I can't explore it. Anyway here are the steps I have taken so far. Even though there's no Activsync installed, PC would still say Unknown Device.
Steps Taken:
- Already did try different USB ports from both Laptop and Desktop all running on USB 2.0 several times - no good;
- Uninstalled and reinstalled Activsync 4.5 and 4.1 and hard reset XDA several times - no good;
- I borrowed my fiancee's O2 XDA IIi and used her cradle and it worked with both my Laptop and Desktop;
- Used my cradle with her O2 XDA IIi and it worked as well on both pc;
- Now that I have isolated the issues from desktop, laptop and cable; I know its my XDA;
Here are some info about my O2 XDA IIi:
- ROM Version: 2.06.00WWE
- ROM Date: 06/14/04
- Radio Version: 1.18.00
- Protocol Version: 1337.38
- ExtROM Version: Xda2JoJo.v3.2zS
I know Alpine's are good Pocket PC and I just need to know how to troubleshoot it. It can be my powerful device to date if I just can sync it with my PC in order to have those unwanted programs from the ExtROM. I got the procedures to Flash the ROM and everything from this site and I know you guys are the best people to help me with this issue. It has something to do with my XDA. Its working fine but I just need to sync it with my PC in order for me to sync information between them. It maybe just a file or a driver for it to work. Tried several sites but no info about my issue.
I hope I have given you all the info you need. Please I'm desperate to ask for any assistance from you guys. All your efforts would be greatly appreciated.
Thanks in advance!

i have the same problem, but mine is XDA II not i, bought second hand.
from device info:
- ROM Version: 2.06.00WWE
- ROM Date: 06/14/04
- Radio Version: 1.18.00
- Protocol Version: 1337.38
- ExtROM Version: empty(nothing listed)
still searching for solution, i only have an idea for my xda ii to flash it with sd flash technique, but i have no friends having xda ii to copy the rom into sd. googling having the same result, there is no rom out there for sd flash.
plz let me know if you've found the solution.

Sure will. I believe I have the XDA II. Trying to contact the moderator of Himalayas named xda2jojo because is the creator of this ROM. I'll let you know if I have gained new information.
Thanks for replying.
CiSC said:
i have the same problem, but mine is XDA II not i, bought second hand.
from device info:
- ROM Version: 2.06.00WWE
- ROM Date: 06/14/04
- Radio Version: 1.18.00
- Protocol Version: 1337.38
- ExtROM Version: empty(nothing listed)
still searching for solution, i only have an idea for my xda ii to flash it with sd flash technique, but i have no friends having xda ii to copy the rom into sd. googling having the same result, there is no rom out there for sd flash.
plz let me know if you've found the solution.
Click to expand...
Click to collapse

Maybe worth a try??
HI Guys,
My first post on here. Been watching on the sidelines for years though.
I had the same problem with my XDA2i, for about a year. Had to resort to Nokia N80...(Pile of CR*p).
ANyway, after completely giving up on the XDA i decided to operate. I bought me a cheap set of TORX screwdrivers of ebay and opened her up. I was puzzled as she would charge via USB but not get detected, or on occation get detected as unknown device as you described. I convinced myself that some of the pins must of been damaged. When i opened her up and inspected the pins some of them appeared corroded (or just very dirty) on the back where they join the PCB. I gave them a tickle and tidy and hey presto, she's back up and running again.
Give it a try, you got nothing to loose if you cant sync.
Joe

Sync problem
Hi
Just bought an old one of the IIi and had the same problem. In my case theres a fault in the cradle. Bought a cradle online (used and cheap) and
it works fine

Hi, first post in here... I got same problem about device not recognized with cradle... I bought O2 xda II second... If there any solution?

Qtek (Vodaphone version of the XDA) running pocket pc 4.2
Hello there I have been reading the posts and i have ot be honest I'm a little lost as I just like to plug and go, sorry for being a ludite.
I have an Orange M1500 but the connection broke so i couldn't charge or sync anything. So I thought I would but a new PDA similar, not realising exactly the nightmare outthere, anyway I thought I was getting a simi;ar machine in the Qtek, however my M1500 runs 2003se, and the QTEk runs the pocket pc 4.2.
just to make life interesting I am now on vista, which i hate, but am stuck with.
Please can somebody help me on trying to sync the systems as nothing I have tried so far seems to work and when it comes to the technical speak i get lost, again sorry for being dense.
Here is hoping for some magic.
Many thanks
tony