Hi all... just curious if anyone has had this problem or has any advice for me:
Today out of nowhere my TyTN II starts acting really funky. When I push the "power" button on the right hand side, it lights up the phone, pulls up the phone application and some letters begin appearing one-at-a-time where the currently dialing number usually shows up (E, D, F, and then C if it makes any difference). It will also light up and do this intermittently when the phone is not being used. The notes recorder app also came up and began recording until I unmapped that application from the 6th button in the settings. In addition, all of the slide out keyboard buttons and the soft-keys themselves (save for the middle button) are completely non-responsive. Using the stylus on-screen works fine. So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
I've contacted HTC support, and they gave me the warranty repair number (of course this crap always happens on a weekend). It sure sounds like a hardware failure to me, but I just thought I'd throw it out to the geeks on here...
I'll buy it for 100 dollars. email me: [email protected]
or you could try doing a master reset on the phone or flashing it with a rom..
hopefully you have hard spl on your phone
huh? huh? and huh?
Oh and if anyone out there who isn't inclined to be a jerk, could you give me some insight into what to expect from HTC service and repair? Do you agree that this is a hardware issue and most likely not a corrupted ROM?
Its not master reset its hard reset. What he is saying is to reset everything and it should work. Look at the Wiki for help. We aren't gonna spoon feed you answers that are searchable, but if they aren't specifically answered in some source then we will help which is 50% of the time.
~~Tito~~
did any of you guys even read his post?
castlecraver said:
So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
Click to expand...
Click to collapse
XtreMe_G said:
did any of you guys even read his post?
Click to expand...
Click to collapse
I said to do it again then read the wiki if it doesn't work. 2nd time should be the charm.
If not use a different rom .
This happened to my up button I forgot to mention, it was the radio for me that was the problem so try a different radio also.
Did you find the answer?
Hello Mate,
I've got the very same issue, thought it may have been a virus at first, but after loading up a new rom the problem still exists, I'm reckoning the phone is less than useless now
i had this type of problem for quite some amount of time & that too randomly. then i found that a key lock feature in pocketmusic was interfering and causing it. similarly, i feel any other apps that may use/ be used to remap keys may cause this issue.
ofc, since u have done a hard reset, this may not really apply to u. but then which rom & radio are u using anyways?
Hey... just an update. I sent the device back to HTC in Houston with an RMA. Communication with the repair center was fairly poor. I had no idea the phone was on it's way back to me until it showed up at my door today. No information in the box, but I wasn't charged for any repair and everything works as normal at this time. The device went through the "first time" setup when powered on. Still no idea what caused the problem or what exactly they did. R:...12.32, D:1.56.0 (same as before I'm pretty sure).
axeman: Never had pocketmusic on this (AFAIK), but if it was due to some other software re-mapping the keys, wouldn't it sort itself out with a hard reset? I could be wrong. This seems more like a hardware failure to me.
devil's advocate: Try contacting the HTC repair center in your country. They gave me an RMA without any trouble and their turnaround was quick (although I would have appreciated some notification that it was fixed and back on it's way). I got my TyTN II within a few weeks of it coming out, so I'd assume yours is under warranty still as well. I wouldn't chalk it up as worthless quite yet, even (dare I say) still worth more than $100. (Suck my balls, gqstatus0685 )
Related
Is anyone having an idea on how to handle the following:
- Start menu is opening and closing by itself, and
- after a while the device stops to respond to any input on the touchscreen, while other functionalities seem to be OK;
- neither a soft nor a hard reset help. The screen remains 'frozen' until... again difficult to say why, it recovers and then ...all over again as above.
thanks,
Nic
I had the same problem after about 2 weeks of use. Turn off, soft-reset, hard-reset didn't help at all. Leaving the phone off for couple hours helped but the problem occurred again. Very frustrating. I have contacted the HTC support but still haven't received any responses from them. I think it's the hardware problem.
This is either a motherboard problem- it has occurred on some Trinity and Hermes devices and involves the screen controller chip; or it could be a problem with a screen protector (if fitted ) causing pressure around the edge of the screen
I had the same problem. Sent my device to HTC and they replaced the motherboard. When I got it back, I thought all is well. The drop down menu started again so I sent back to them with a nasty message. It is in repair now and hopefully they will fix it again, change the motherboard and the screen!!!
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
nbc17 said:
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
Click to expand...
Click to collapse
Hi,
Oh yes. twice already and this pisses me off. When they sent the device to me the first time after claiming it was fixed, i did not have to pay for shipping costs. Let's hope they fix the bloody device soon or I am going to change brands.
Thanks,
Gilbert
I saw that problem on youtube
http://www.youtube.com/watch?v=KYfohqde2E8
Man I really hope mine doesn't have that problem, I wonder what it is? Let us know what happens when you get it back, again.
Dam, wtf, while reading this thread my Trinity started to act exactly as described in the above posts!!! IT'S contagous! Seriously... I do have a screen protector... Hope it rights itself....
This is really terrible...
http://youtube.com/watch?v=KYfohqde2E8
Hi there,
After having used my Trinity for 4 weeks I am experiencing same problems of erratic behavior, the start menu is activating itself and as a consequence device is slowing down gradualy up to the point where it freezes. I tried, soft/hard resets, removing battery etc. but nothing seemed to work. I have not installed the screen protector yet, so I can rule out straight away the effect of the screen protector. First I thought it could be jog dia lwheel which might be faulty, then it crosses my mind that it could be some virus. I donwloaded some applications off the internet. Before I found this thread I was considering of deleting the ROM and replacing it with another one, but it seem that the issue is more of hardware origin rather than software related. What happend after you got it from the repair? Is it working now? Cheers.
Hello fellow Kaiser users,
I don't know if this happened only with me or others have experienced the same.
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Is there a solution?
It is really bugging me when I'm typing an SMS or typing something down.
Any suggestions are appreciated.
Hardware suggestions also I will try on my own risk.
fireblade63 said:
TyTN II keys on the QWERTY after a year of use has some keys responding after the 2nd or 3rd stroke of the key.
Did anyone else experience this?
Click to expand...
Click to collapse
Same problem here, but I started noticing it after 4/5 months of use. Would like to know about a solution also.
I feel your pain, this is what is really killing me because the keyboard is a very big part of the phone, and I've only been using it for 7 months. If i knew it would become this unresponsive i would of got an i phone because this phones on screen keyboard and transcriber is useless.
It happened to me after 7 months. The "c" key on my tilt started to become unresponsive so I called up at&t and had it warranty exchanged for a refurb. This second one was already even worse than the one I'd just sent back, so I had them send out another one. This third one is fine, although the "c" key (again, oddly enough) doesn't click like the others. It's responsive, but feels a little different. I didn't feel like going through the exchange process again, so for now I'm living with it.
My 1 month old refurb tilt doesn't type the keys when I press them sometimes. I should have that fixed. I thought it was a software problem...
My brand new XPS M1530 does the same thing sometimes. I guess I reckoned it was just me not pressing on the keys hard enough or something like that...
So I'm not the only one with the problem...
But no solution?!
Even a hint of what might be causing this would help..
have you guys tried using the disable XT9 cab ?
yes
I think it is H/W cleaning related
How to clean is the deal...
you can find disassembling guides on mikechannon's web. just follow the disassembling instructions and after you remove keyboard, try cleaning it.
Same problem for me.
I'm always very carefull with my device, and don't use the hardware keyboard very often.
Now for some letters I really have to press harder to make them work.
I have my device for only 6 or 7 months.
Have had my Kaiser for 6 months now and the Y and B keys are starting to go out. For the past couple weeks I have been considering sending it in for warranty exchange but I have taken very good care of my Kaiser and worry about what I would get back...
Anyone eager enough tried disasembling and cleaning?
Moreover, did it work?
funny thing here is that I get more unresponsiveness in the right side of the keyboard (enter; L; P; direction keys).
It is a real pain...
Most prolly will do it soon
Will let you all know of the outcome
Same here.
Had mine 8 months, the W key is worst, takes a really heavy press to get it to work, has been like that for about 5 months.
Now the B is also getting bad, so is the S.
If i'm likely to get a refurb back i guess i'll just put up with it until my contract is up.
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Hey man,
since you had quite some ppls share of PPCs;
did you disassemble any of them before?
Do you think it's a good idea to do it myself?
I'm extra careful normally but I'm having doubts
kdskamal said:
I'm facing the same problem on my HTC herald. HTC keyboard quality has gone way down. I never faced such problem when I had htc universal.
Click to expand...
Click to collapse
Similar problems here with my Tilt. FN, CAP/SHIFT, N are all problematic for me.
Has anyone tried a spray liquid electronic "contact cleaner" on a device like this before?
Weird
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
killerbeans said:
Oddly enough, I have had this problem a little bit with mine as well. However mine is the space bar. I, like many others I am sure, have hopped from ROM to ROM. When I changed ROMs the last time, it seemed to fix the issue. It was really weird because a lot of the times I would type something, and the letters would turn out something like this:
Iw antt oe at atj oes.
Like I said, I just swapped ROMs and it seemed to fix it. maybe the t9?
Click to expand...
Click to collapse
You are correct sir! Just run "disable xt9" (found plenty of places on the kaiser forum) and your problem should be fixed.
I too have had this problem. I noticed it with the d, r, and space bar keys. Interestingly enough the keys that i press often (Take A for example [I have it mapped to the A button in PocketNesterPlus]) aren't hard to press at all. What I'm trying right now is pressing the problem keys over and over again to see if they "loosen up". Best Case Scenario: It works. Worst Case Scenario: I ruin an expensive piece of equipment.
Update: This might be working. To test which keys were unresponsive i typed abcdefghijklmnop.... without exerting any extra effort. The keys w and r didn't show up so i kept working them. I repeated the test and I got r to work. perhaps i am unknowingly pressing r harder, or perhaps not.
from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
might be "m2d" not compatible ... hair wired ..
I wonder ..whether we can install window CE from pc to h/p through usb link ...
"Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts"
r u using original usb cable ..b'cos now a day I saw many only using normal "small" usb cable head which easily spoil the connector at phone ... too loose for that sharp..
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Go to Start/Settings/System/Clear Storage
and your usb is probably whack
@kaiserII...your usb is whack, haha. that **** made me laugh.
having same exact issue
ya it happened to me sunday night, having exact same problem. keyboard doesnt work, and my front buttons dont work exept for the the center button which ends up opening the start menu (wrong command). Im over my 1 year warrenty and not sure what to do. Had to buy a cheap 40 dollar nokia for the time being, please help if someone can. Oh and I did a hard reset, and it didnt fix anything. Booted android with it and 1 out of 5 times the buttons came back, this is really weird/vexing.
l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Exactly the same thing has happened to me!! Coming on randomly, draining the battery really quickly and the same keys doing the same things as yours i.e. nothing or Start menu. The backspace and space don't work on the on-screen keyboard either. Is it the end of the road or has anyone the slightest idea what the hell to do!?!?!?
Same issue but slightly different
2 days ago I started hearing a noise from my phone that was not something I normally hear. After checking my phone I found out it was the voice recorder program opening up on its own. It started repeatedly doing this and recording automatically. I had to hold down the close option (X) and before it would stop. AFter a reset and when the phone wakes up it always does this now. Along with all these whacky problems my hard buttons stopped working. My scroll wheel and D-pad sometimes work and only the up, down, left and right arrows work on the keyboard. Camera button seems to work sometimes also. All others have stopped responding. Except for holding the power key. I just reflashed my phone to latest phoenix ROM and problem is the same. Is this it for the phone or is there a fix.
Anyone??? Please!!
Try this free fix
I had the same problem as the original poster. My fix was to download AE Button Plus trial and use it to reset my keys to their original setting. I did not have to do the keyboard, just the external keys. Now my tilt works like it used to.
This fixed the problem when clear storage and reloading roms did not.
It doesn't hurt to try since the trial is free.
Good Luck,
Will
same here... help pls...
any one yet has found a solution for this issue??? 2days ago my Kaiser suddenly started with same problems, buttons dont work and the recorder goes on, any one yet found a way to fix it??? thanks...
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
didnt work...
dantegl36 said:
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
Click to expand...
Click to collapse
thanks anyways "dantegl36" but it didnt work...
I have the same issue
This is intresting, I just posted on this, as I am having the same issue, which of course just started a few days ago. I have the updated UI as well but I installed it as well.
Any idea how to fix it??
keyboard fix "edfc" problem
yes , kaiser tweak slide wake disabled ...it OK
Greetings from Olsztyn Poland
Unfortunately, the problem returned it was only a temporary improvement, sorry
For my tytn2 after rom upgrade, the front buttons do not respond except the central one. the side buttons are responding under the win only but in the bootloader screen they don't respond. and I cannot make a hard reset.
I did a hard reset through the setting menu but still the problem has not been solved. Adding on that the keyboard doesn't work except the arrow keys.
Do anyone can figure a solution for that. except the hardware problem bec I am out of warranty.
Did anyone was able to solve the problem fully?
oo wow, i have the same problem. hope theres a fix
adding to that the the bluetooth is turnino on by itself even if I switched it off and the device by itself after time of switching it off it refuse to start again unless I did a soft reset.
I tried all the avilabe suggestion but nothing worked.
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
samstables said:
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
Click to expand...
Click to collapse
can I know how did u mange to change the rom? bec even my side buttons refuse to work whenever I am at the bootloader screen and the upgrade through the active sync failed.
Hi,
I'm fairly new to the world of windows mobile and PDAs'. This website was recommended to me by a friend who has been using these types of phones a lot longer than I have.
Anyway, after buying my first windows mobile, HTC TyTn II, I used this mobile for a couple of months with its original ROM, and after a long conversation with my friend decided to flash the ROM.
It took me awhile to find a ROM I liked, eventually I did, but thats when the problems began to occur.
It is my belief that my soft reset button on the phone is either broken or possibly jammed and thus causing the phone to randomly reset (sometimes continuously sometimes at random points during the day), because of the countless times the soft reset buttin has been used, and i was just wondering whether there was a way to change the registry on my phone, or something similar, to disable my soft reset button.
I have searched the forum and read several long threads about other peoples problems with their phones soft resetting, and none of their problems sound anything like mine, their problems usually involve the phone not starting at all or getting past the OS loading screen, and my phone will do that eventually, it just soft resets at random.
Anyway, thanks anyone in advance for any help you can provide in this area.
Hixxy1991
What do you mean by soft reset button? Hole by the mini usb on downside of the device or power button on the right side, `cause Kaiser doesn`t have another button for something like that. Anyway, you can try to apply power on off function to another button (I`m not sure about that, search around forum for that), or try something with PsShutXp or XDA Shutdown (they both are free). And, of course, good luck!
The soft reset button is a switch... it's either in the on or off position. If your kaiser is randomly resetting it could be a software, battery or loose connection inside the phone issue. Could also be a bad flash or a dodgy rom. Read the stickies thoroughly and flash back to your original rom. If the reset problem still occurs then check the battery connections, etc. Poke a cocktail stick in the reset area (with battery removed), wiggle it around and see if any dirt/grime comes out.
Last resort is to open up the case using the manufacturers service manual, because getting to the reset area is a right fiddle, and not recommended if you haven't explored the guts and know your way around all the parts pretty well.
It's correct: the random reset may be due to a faulty rom/flashing problem and to a wrong battery contact...
It may be due to unstable software or to thousands of causes...
But what Hixxy1991 is saying may be a cause too...
The reset button is exactly a "button" i.e. a "monostable" switch similar to keyboard keys: it has a active "closed" position (when pressed) and a rest "open" position when unpressed.
Inside the button there is a little spring mechanism that holds the button in the rest position so that it gets closed only when you press it.
Due to the very little size of the button and to the unfrequent usage it was expected for, the spring isn't very strong so the Hixxy1991's supposition it isn't so unlikely...
Due to "phisical" cause, you can try to leave the phone over a soft cloth for a while, so it's away from vibrations, and look if it resets.
If yes, you can guess the problem isn't due to the reset button.
Even, you can check if shaking the phone drives it to reset...
I suppose there isn't any way to disable the reset button via software, as I can guess it's an hardware trap...
I'll check around if I'm wrong...
Stay tuned and, please, conduct both checks I suggested and let me know...
See You, Pino
sometimes this problem is due to a problem in the main board :s , and you won't be sure if this is the problem or not except when you try the solution posted above, one of my friends had this problem and it turned out to be what i told you, hope that flashing the rom would solve the problem getting you away from any hardware matters
thank you all
Thank you all for your advice, I have taken everything that you suggested onboard, however after trying both of ppelleg2003's checks to see if it is the hardware, and it was at this point that my mother, bless her mind so full of wisdom, decided to tell me to stop pissing around and just get in contact with HTC.
I then did exactly as I was told, sent them an email and they have asked me for the devices serial number so that they can see if the device is still under warranty, although i think its all academic now because someone sat on the device the other day and added a huge crack in the screen to my problems, so the device will have to be sent back to HTC for repair.
Once again, thank you all for your help
Hixxy1991
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You