Does anyone know how/why this could have happened. Perhaps it was a coincidence that my phone broke at the time of updating....but I just have a feeling something else has happened. I updated to Dutty's Diamond ROM and HardSPL 3.29 and after that, I cannot use 3G at all. I show I am connected to the 3G network, but I cannot make/receive calls, or use the internet. If I turn off 3G, all works fine. I tried 3 or 4 radios to see if that would help, but none did. After trying many things, I decided to go back to my original setup as it worked fine before.....but I still cannot use 3G now. I get a 3 or 4 bar signal on the 3g network it shows, but I cannot make/receive calls or use the internet. I did make sure HSDPA was enabled in KaiserTweak and Advanced Config.
If anyone has any idea...I would be so grateful to hear. I am at a loss over what could have gone wrong...or if I need to send the phone in for service.
I used to run this setup before this issue:
ROM: Alex.v52.ATT.162.cube.rom
Radio: 1.27.14.09
SPL: SPL-1.0.Olipof (Kaiser-HardSPLv1)
I updated my Kaiser to the following:
ROM: Duttys_Diamond_Rom_Ruu_Signed_5.2.1588_1.65.16.25_V1.zip
Radio: 1.65.16.25
SPL: HardSPL - 3.29
after the update, I tried the following Radios to see if it would fix the 3G issue. None of them did...
1.58.25.17
1.65.20.29
Niki Radio - 1.58.11.07
Thanks for any help or suggestions!!
This might be bad info but worth a try.
1. make sure there are no proxies being used
2. make sure all the network settings are correct for your provider
3. maybe post this problem in the thread of the rom you're using.
4. Flash back to the old rom to see if it's a hardware problem.
Thanks Chumley for the quick response!!!
I just verified no proxies are being used at this time... tried with them on and off.
I did revert back from SPL3.29 to SPL-1.0.Olipof (Kaiser-HardSPLv1) and reinstalled the old ROM I was using for the past several months.
Just turned on 3G and cannot make calls or receive them. Also cannot visit any webpages.
I am thinking I have a hardware issue at this time... but curious if I did something wrong that may have caused this.
Thanks for your suggestions... I appreciate it very much.
There was a thread last week like this and at least 2 people reported having a hardware problem. The problem was almost like yours.
http://forum.xda-developers.com/showthread.php?t=396459
OMG!!!! I just helped someone without flaming them...... Something must be wrong.
Well it sounds like what I didn't want to hear. Thanks for that link!
Just wonder why it started the moment after flashing a new ROM/Radio/SPL.... seems like it is related in some way... but who knows.
I guess it was a good run with 3G data while it lasted. ha ha
If anyone knows any ballpark figure on service costs to repair a Kaiser phone, I would love to hear it. I am guessing though that it will not be worth shipping it in for service. Well maybe it will be.
No warranty?
I will have to look into the warranty. I didn't purchase anything extra...so I was sort of assuming there was a 30 - 90 day warranty which has past. Maybe it was a 1yr. Going to have to dig out the paperwork.
Hello to all!
First I want to notice that I'm smartphone / ppc user for more than 3 years so I think I have good experience. Before posting I spent hours and days trying to find solution for my problem.
Second, my device info (when I bought it)
SWISSCOM XPA v1405
ROM: 1.14.166.1
Radio: 1.05.02.00
BREE100
IPL- 0.90
SPL-2.05 (Now SPL-1.9.0000)
CID-VODAP110 (info 2, HTCSVODAP110IqpÞHTCE)
Now, problem description:
Last week I bought two mobile phones Swisscom XPA 1405 (one for me and second for my colleague who is newbie in world of windows smart phones).
Since I bought them I realized that one of them often search for network when network signal is not EXCELLENT. At the same place one have signal second don't have or signal, or signal is poor, no bars, just one signal dot and provider name can be seen on display. Also I wasn't able to switch band to GSM or when I switch it to GSM device freezes. After that when I turn on phone again I don't have any signal.
I tried to solve problem with refreshing original Swisscom firmware - I found link in one thread from this site (http://forum.xda-developers.com/showthread.php?t=395426)
But after that nothing good happens, radio version is newer but signal is still very poor.
After that i tried flashin my phone with other radio roms I found on this site. I was able to install only two versions
Radio Update: Radio Only 1.38 Radio Only 1.54.30.10 (I found those links in section for FutureShock's WM 6.1). When I try to install any other radio I often receive error invalid id etc. I must notice that I used SPL 7.77 and that my phone was application unlocked before I attempted to flash it (all steps for unlocking was passed successfully).
One more notice: phone is in very good condition, so I think that my problem is not hardware related.
I don't have idea what else I can do. maybe to copy whole radio & OS rom from second device which is working excellent?? Is there way to do that? I read about that for other devices but I don't know how to do it for my phone. Is that safe to do?
=================================================================
I bought phones from guy who sells second hand phones. I have only his number, which now is not available, so I couldn't return my phone
Yes I'm fool but I must live with it. Now I hope I will find solution, with your help, for my problem or my phone will gather dust in the box waiting to be dissembled for spare parts =================================================================
Thank you in advance and best regards!!!
maybe your phone have some hardware problems! repair it !
I am about to buy a Rogers Diamond. Having owned 2 different Windows Mobile phones from them, I know they probably managed to limit the heck out of their Diamond so I was wondering if anyone that has a Rogers Diamond could tell me (us?) if they decided to limit software installation, GPS, internet etc etc.
If so, is there a fix?
If there's no english one I'll get the french one. Any flashing to standard english ROM possible right now?
Thanks in advance, can't wait!
-Nick
PS: Gecko is coming soon, hopefully before Christmas!
well i got mine today, few board members got it as welll before me.
I haven't played too much with the phone yet, but up to now they dont seem like they played too much with it...
if you want to know:
ROM Version: 1.93.631.8 WWE
Radio Version: 1.00.25.06
ram: 192mb
flash size: 256mb
you can flash to anything you want as long as you HARD-SPL your phone, causing it to SuperCID.
You don't really have to worry about backing up your rom because you can find it here, a board member already got it for us to play around with.
D0MZE said:
well i got mine today, few board members got it as welll before me.
I haven't played too much with the phone yet, but up to now they dont seem like they played too much with it...
if you want to know:
ROM Version: 1.93.631.8 WWE
Radio Version: 1.00.25.06
ram: 192mb
flash size: 256mb
you can flash to anything you want as long as you HARD-SPL your phone, causing it to SuperCID.
You don't really have to worry about backing up your rom because you can find it here, a board member already got it for us to play around with.
Click to expand...
Click to collapse
havent seen that version of the radio before?
No. Memory. Card.
What the heck? I had a 4GB one anyway, but it makes testing apps and transferring music so fast!
Rogers Diamond
I got my Rogers branded HTC Diamond yesterday and so far it'll let me install any apps I want. Internet works through wifi and 3G. I can't find a way to turn off 3G connection. GPS works but acquiring sat lock takes like 5mins compared to my old EU/Asia Diamond which locks to sat in 30sec.
ROGERS 3G
Just want to share this. But I'm pretty sure this has been tackled in the forums already.
Rogers branded HTC Diamond doesn't have the option to turn of 3G through band selection. I found this registry hack to enable band selection and now I can turn 3G off.
Rogers default registry - OFF
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:0
Registry tweak to enable band changes
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:1
Now you can go to >start>settings>phone>band tab and change band settings to your choice. I switched mine to just use GSM instead of auto which always connects on 3G.
mugglesquop said:
havent seen that version of the radio before?
Click to expand...
Click to collapse
really? that's what it says here, i just double checked cause you made me wonder i did a mistake
radio version
same radio version here.
ROM Version: 1.93.631.8 WWE
ROM Date: 10/30/08
Radio Version: 1.00.25.06
Protocol version: 52.31.25.13H
DIAM110 64M
SPL-1.93.0000
MicroP-Diam (LED) v11
I'm having issue with gps sat lock taking so long and I suspect this radio version is the culprit. I might unlock and flash the radio on my phone. I've been reading this forum religiously for past 6 days now trying to understand how to unlock and flash my phone. The more I read the more I get confused.
I have the same radio but am not having any problem acquiring satellite lock. By the way, this radio is already posted in the radio thread at the top of the Rom Development forum.. so I don't know why someone said it was not seen before.
I hope someone can find or make a backup for the first splash screen (Rogers red, VGA). We have backups for the OS, SPL, and radio so far.
Hi, why do you want to disable 3G? I thought it was a benefit?
raidendb said:
Just want to share this. But I'm pretty sure this has been tackled in the forums already.
Rogers branded HTC Diamond doesn't have the option to turn of 3G through band selection. I found this registry hack to enable band selection and now I can turn 3G off.
Rogers default registry - OFF
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:0
Registry tweak to enable band changes
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:1
Now you can go to >start>settings>phone>band tab and change band settings to your choice. I switched mine to just use GSM instead of auto which always connects on 3G.
Click to expand...
Click to collapse
dsixda said:
Hi, why do you want to disable 3G? I thought it was a benefit?
Click to expand...
Click to collapse
I know. It's just that sometimes I would select something which needs internet connection (ex; quickgps) accidentally and it will try to connect through 3G. My friend got billed by Rogers a hefty $3000++ for internet connection which he never used because he thinks he accidentally run internet in his phone and unknowingly left it. I like the option of enabling 3G only when I need it. Plus I read from this forum that 3G connection is one of the battery killers of Diamond.
dsixda said:
I have the same radio but am not having any problem acquiring satellite lock. By the way, this radio is already posted in the radio thread at the top of the Rom Development forum.. so I don't know why someone said it was not seen before.
I hope someone can find or make a backup for the first splash screen (Rogers red, VGA). We have backups for the OS, SPL, and radio so far.
Click to expand...
Click to collapse
I'm using iGO8 and on my now sold EU/Asia Diamond it worked pretty well. Now with the Rogers branded HTC Diamond it takes like somewhere from 3-5 mins to lock to a sat. It sees the satellites but just wouldn't lock to them. My old diam got 1.00.25.05 radio in it and I'm thinking of flashing my phone with the same radio but keeping the Rogers ROM since there not that bad and as quick and stable as some cooked ROMs out there.
raidendb said:
I'm using iGO8 and on my now sold EU/Asia Diamond it worked pretty well. Now with the Rogers branded HTC Diamond it takes like somewhere from 3-5 mins to lock to a sat. It sees the satellites but just wouldn't lock to them. My old diam got 1.00.25.05 radio in it and I'm thinking of flashing my phone with the same radio but keeping the Rogers ROM since there not that bad and as quick and stable as some cooked ROMs out there.
Click to expand...
Click to collapse
The Rogers one is 1.00.25.06.. wouldn't that be better, if not almost the same (version number)?
I'll go driving tonight to test mine
raidendb said:
I know. It's just that sometimes I would select something which needs internet connection (ex; quickgps) accidentally and it will try to connect through 3G. My friend got billed by Rogers a hefty $3000++ for internet connection which he never used because he thinks he accidentally run internet in his phone and unknowingly left it. I like the option of enabling 3G only when I need it. Plus I read from this forum that 3G connection is one of the battery killers of Diamond.
Click to expand...
Click to collapse
$3000?? But I thought they max out the data plan at $100 if you go over. I'm on my first month so I haven't seen my first bill yet, but apparently I have used up a lot of voice call minutes even though I hardly used the phone to call!!! I leave my data on all the time so that I can check email every half hour.
dsixda said:
$3000?? But I thought they max out the data plan at $100 if you go over. I'm on my first month so I haven't seen my first bill yet, but apparently I have used up a lot of voice call minutes even though I hardly used the phone to call!!! I leave my data on all the time so that I can check email every half hour.
Click to expand...
Click to collapse
I don't know. He doesn't have any data plan with rogers just voice so I guess he is like pay as you go for 3G.
And just like me with my old iPAQ PDA phone I get billed for data usage every now and then for something I've never used. The most I got was 40 bucks. Didn't bother complaining since my time getting on hold by customer service is worth more than $40.
hat gps application is used in your diamond?
raidendb said:
I got my Rogers branded HTC Diamond yesterday and so far it'll let me install any apps I want. Internet works through wifi and 3G. I can't find a way to turn off 3G connection. GPS works but acquiring sat lock takes like 5mins compared to my old EU/Asia Diamond which locks to sat in 30sec.
Click to expand...
Click to collapse
Hi, I am about to buy the rogers diamond. Since GPS is my must have function in a smart phone, could you tell me what gps application is used in your diamond?
Do you know if iguidance 3.0 works in rogers diamond?
Thanks
FYI
I am using Tomtom 7.91 on Diamond, it has about 2-3 seconds lag, very annoying
I'm using iGO8. So far great that is if it locks to a sat signal. Nothing wrong with iGo8 but I think it the radio version that came with Rogers branded diam.
hpod06: when you say 2-3 sec lag, do mean that your position on the gps is 2-3 sec late from actual. If so then same here. And same with my other iPAQ gps phone. So I think it's not the gps apps thats causing this delay but the gps chip used by phone. Well the lag doesn't really bother me since gps apps announces your next maneuver before hand. Just need to get use to it.
dsixda said:
The Rogers one is 1.00.25.06.. wouldn't that be better, if not almost the same (version number)?
I'll go driving tonight to test mine
Click to expand...
Click to collapse
I'm using Radio 1.00.25.08 on Roger's in Toronto...been quite happy with it's performance.
ROM v: 1.93.831.1 WWE
HTC Touch Diamond P3700
Avoid rogers diamond!
I had to exchange rogers diamond to iphone even though I am always not a apple fan.
For whatever reason, the performance of rogers diamond is unacceptable. i.e. Multiple applications running concurrently would just hang the system. It's like a single thread system
I called the customer service, and the customer service manager didn't explicitly deny the problem when i pointed out, which imply this could be a common issue to the rogers diamond. As I have been reading all the diamond review, bad performance seems a always an issue. Some said, it's being significantly improved after upgrading to the new firmware, but at least this is not the case on rogers diamond. Regardless the underlying reason, i highly doubt rogers did a real integration test on diamond!!
Hi guys, I really did search first, I promise. I have been having connectivity issues (not making calls, lost data connections, etc...) since I updated to the ATT Official Windows Mobile 6.1 ROM (3.57.502.2 WWE) with radio version 1.65.21.18. I am trying to determine if I need to upgrade my radio version. I found the thread with all the radio versions for my phone but don't know anything about them. I did get that I should try different ones until I find one that works for me. So do I need to install the HardSPL on my phone (or did the Official ATT rom upgrade do that already)? From there do I run that RUU.exe file on the desktop (or what)? It would be great if someone could put this in super simple terms for me.
Thanks in advance,
-Max
one word for your info, "WIKI"
I did look over the wiki for some time, here is my hang up. Jockyw2001 posted in an SPL thread that "SPL3.56 is part of the latest AT&T Rom which is dated June 6. 2008" So since I did the official ATT upgrade and my ROM date is 07/17/08, does that mean that I already have SPL 3.56 on my device? I can not find a post about how to determine what SPL version (if any) is installed on my device. If SPL is already installed, is there any danger in installing an older version of SPL or reinstalling one?
Thanks again
-Max
maxjenius211 said:
Hi guys, I really did search first, I promise. I have been having connectivity issues (not making calls, lost data connections, etc...) since I updated to the ATT Official Windows Mobile 6.1 ROM (3.57.502.2 WWE) with radio version 1.65.21.18. I am trying to determine if I need to upgrade my radio version. I found the thread with all the radio versions for my phone but don't know anything about them. I did get that I should try different ones until I find one that works for me. So do I need to install the HardSPL on my phone (or did the Official ATT rom upgrade do that already)? From there do I run that RUU.exe file on the desktop (or what)? It would be great if someone could put this in super simple terms for me.
Thanks in advance,
-Max
Click to expand...
Click to collapse
So you are saying that the stock rom and stock radio are not working correctly, no cooked roms or other carrier radios?
Did the problems start right after you updated?
Oh and your problem seems similar to the one in this thread here, well least is sounds similar to me anyways...
SavageWolf said:
So you are saying that the stock rom and stock radio are not working correctly, no cooked roms or other carrier radios?
Did the problems start right after you updated?
Oh and your problem seems similar to the one in this thread here, well least is sounds similar to me anyways...
Click to expand...
Click to collapse
Yup, stock radio and rom as suggested by ATT, whom their customer service now claims they do not support WM6.1. I've never used a cooked rom and really only come here for device information and applications. I did have problems before I upgraded the rom but they have much worse since. The thread you posted is similar but they mostly talk about an "H" connection. I am in the DC metro area (USA) and get 3G all the time now, I wonder if that is part of the problem, I never get an EDGE network signal anymore.
Well... I just found THIS buried over on the ATT support forums
Clp1970 01-21-2009 10:33:16 AM
I guess we just got 3G network here. I haven't been able to make/receive calls for 5 days now. Tech support supposedly looking into issue. My phone switches bewteen 3G and EDGE constantly. Anyone else having this issue? What was the resolution? I don't want a refurbished Tilt if they can't come to a resolution (why would I want the same darn phone if it doesn't work well with 3G as advertised?) I have already drove 20 minutes to the nearest store for a new SIM card..which did no good. There isn't anyway of turning off 3G network unless I install software I have seen mentioned on this forum and well, I don't know about that...I paid for this phone to do what it said, and it isn't.
Click to expand...
Click to collapse
And this is the reply to it over there....
tilteduser 01-21-2009 08:42:13 PM
Common problem that can be either due to problems with the rollout or that the local towers cannot handle 3G as effectively or at a greater distance as the same tower could for Edge. These are some related threads and posts but there are a lot more. As noted in these posts if there is a local AT&T store run by AT&T then you might pop in and confirm some of the problems with them.
http://forums.wireless.att.com/cng/...lar&message.id=103583&query.id=659420#M103583
http://forums.wireless.att.com/cng/...lar&message.id=103054&query.id=659420#M103054
http://forums.wireless.att.com/cng/...gular&message.id=92693&query.id=660536#M92693
The tendency is to blame the phone but the reality is often different and that includes from customer support who offered to swap my phone several times but this obviously would not work because it affected many other users as well differing phone manufacturers and models.
Click to expand...
Click to collapse
Timing of it is close enough to make me wonder, but I had been using HSDPA.. But I have been getting the same problems you are talking about when the phone is set to 3g as well. The other thing that is starting to make me think its something ATT did to their network is that the OP from the thread that I linked on here lives 20 mins west of my location, and I am 15-20 mins north of DC... I may go to one of the local att stores and see what they have to say (tho that means for me that I get to flash my phone back to the stock rom )
Please help. I have been with o2 now for a while and I’ve never had a reception problem this bad… I’ve brought my friends Kaiser. On T-mobile he had great reception around where we live and work but since I have unlocked it I have never had a satisfactory level of reception. I have tried lots of SPL’s, ROMs and radio ROMs (including the stock o2 one) and they are all as bad as each other, give or take. The number of bars of reception varies across the range but they all have the same massive dead spots with no radio reception at all. I have tried other phones i.e. nokia’s, samsung’s and a Hermes I had none of these dead spots.
Now here is where I may betray my noob status, I was beginning to believe it was something wrong with the o2 settings in general because it is like the phone is only picking up reception from certain cell towers (maybe o2 ones?!?) and ignoring others, is this possible or am I just grabbing at straws? Then I discovered a most promising the thread http://forum.xda-developers.com/archive/index.php/t-335074.html which is full of people with 3G faults perhaps my problem is linked to the 3G mast nearby and so in fact my phone only works where there is a poor signal and no 3G which forces it to use GSM. I have tried to prove this but my current ROM Mobile Vista 4.00 SeaDragon 5.2.21109 seems unable to remember the GSM setting, the phone locks up and require a soft reset. I am sure it can’t be a hardware fault as suggested in the above thread because my friend had the phone working flawlessly.
Any suggestions as to what I can do. I’ve been at this problem for over 4 months now and am close to admitting defeat, I believe the problem may be beyond me...
I believe you should be posting at General Kaiser Forum instead
My strongest suggestion is go back to factory (OEM) including the SPL and ROM, so you can be sure it's not ROM/Radio. If that's ok, then you need to carefully match the Radio/SPL/ROM. Some radio is only for WM6.0 (check the Radio FAQ, included on the sticky FAQ thread).
Ok I have made a bit of progress but would like some advice. Now that I am aware of the 3G fault I have been keeping an eye on my signal and each time just before the signal dies the phone is trying to switch from gsm/edge to 3G/HSPDA. I have flashed my rom again this time with a reconstructed T-mobile UK rom that I found through the revert to original rom and SPl for waranty returns (Thanks a lot jcespi2005). I now have a 3G/H signal (phew atleast my phones not bricked) but am unable to make or receive calls, I assume this is because it is set up to use T-mobile settings not O2. Is there a cab out there that would let me change the settings for the OEM operator rom so I can keep this working rom. Failing that does anyone have any suggestions for a cooked rom for O2?