Hi:
I got my AT&T TILT last April unlocked and use it in USA with a foreign SIM using roaming, it works perfectly. I get back to my country and the phone worked fine.
Now, I returned to USA yesterday and when power up the phone got the phone searching for a network, it shows AT&T MY Service for a while but then it lost the connection. Since then, I can't find a network. I go to phone settings and press on FIND NETWORK but nothing happens. Is this a known issue?
Any idea what could be the problem ?
Thanks
sounds more like a sim card issue
if u didn't flash a new rom than the network problem might be att related.
if a soft reset doesn't solve ur problem than call att to get it fixed
Sorry for the late response.....
Appreciate both your help !!! I will check again in 1 week when
I visit USA again !!
Thanks
Related
Hi. I just bought a new galaxy s from vodafone, but when i tried to use a 3g data connection it just won't work. it works fine with wi-fi connection but if i turn that off (or if i don't use it at all) the phone just won't connect to the internet. i've double checked the apn settings...is there an option to turn the data connection on and i'm just not seeing it? please help...
sometimes it helps to restart the phone
or switch it to airplane mode then back
Did that
i've read other posts for other type of connection problems and i did what u said...nothing...it just doesn't even try to connect...
do you have any other SIM card from friends/family that you can try?
just wondering if it's related to your SIM account, or if it's defective phone
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
lgkahn said:
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
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yes! that's a good point, totally forgot about the bands issue.
Thank you
I would like to thank all of u who tried to help me... when i was at work today i've changed the sim card with another one with internet on it and it worked so i called vodafone and stuck to my oppinion that it was their fault and finnaly i came across a guy who saw that my account settings were not correct. now it is working. thanks..
thanks for the update
glad to hear you are back online
yes phone companies do mess up very often in our accounts
just yesterday i was complaining to my phone company about something similar
Hi All
I bought my galaxy note i9220 in China on 18th Aug. It is a genuine phone, NOT a clone just to note.
It was working perfectly fine when I was in China using a China Mobile SIM card.
Last Sunday I went to hongkong to catch a flight to London, and when I was in Hong kong, I changed back to my UK 3 SIM card, which again, was working OK in hongkong.
Before flight took off, I switched the phone off.
During the flight, I must have hit some button and accidently switched the phone on ( as when I landed, I took my phone out and it was “ON” with no signal).
Ever since I landed in Heathrow, I got no signals. The phone shows I can only make emergency calls.
I have tried all of the below but none worked:
1) Switching the phone off & on.
2) Take out battery (while phone was off) & SIM and put them back later.
3) Take out battery (while phone was on) & SIM and put them back later.
4) Reset to manufactory status.
When I go to Setting – Wireless & Network – Mobile Network – Search operator, I can see “3” in the list of operator, but when tried to connect to it, it said “Unable to connect to the network”.
The “3” sim worked fine in my old NOKIA phone so I don’t think it’s a problem on the SIM.
Anyone able to help? Thanks sooo much!
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
Also: http://www.chinaphonereview.com/hdc-galaxy-note-plus-gt-n7000-i9220
scorpion100 said:
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
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The sim works fine on my old Nokia phone, and i tiredputing the SIM different ways but still no luck....anooying thins is the phone was working fine but started to give me prob. as soon as i landed UK...
santoz said:
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
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Got my mum called the phone provider back in CHina they said it should be ok to use in the UK.
They asked me to check my SIM freuency (or sth like this). and said as long as it is on GSM900/1800/1900MHZ, then it should work...what is that???
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
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Click to collapse
Thanks.
When i went into the"mobile networks", the phone started auto search of network.
And it returns network lists:
3
O2 (forbidden)
Vodafone (forbidden)
I understand the 2 being forbidden as im not a custmer of either O2 or VDF, but it just does not allow me even to connect to 3..grrr very anooying.....
I will try changing the settings when i get home today.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
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THere is no network mode in the mobile network ....how can i change the mobile network type in the SGN?
Ok guys very strange and a little bit of a long winded story here......
So I am from the UK and have a factory sim free HTC One M7, used in the UK on EE no issues.
I am travelling in Canada so decided to get a Telus Prepaid Sim card, went to the store had it activated and installed today and it was working fine for about 3 hours in Medicine Hat. As I drove out the city it began to lose signal, now the only network I can see under carriers is Rogers.
I tried the sim in my friends phone (samsung s3) and it works fine and picks up signal immediately.
So it MUST be a phone issue, can someone please help me find a solution?
simmo0020 said:
Ok guys very strange and a little bit of a long winded story here......
So I am from the UK and have a factory sim free HTC One M7, used in the UK on EE no issues.
I am travelling in Canada so decided to get a Telus Prepaid Sim card, went to the store had it activated and installed today and it was working fine for about 3 hours in Medicine Hat. As I drove out the city it began to lose signal, now the only network I can see under carriers is Rogers.
I tried the sim in my friends phone (samsung s3) and it works fine and picks up signal immediately.
So it MUST be a phone issue, can someone please help me find a solution?
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Click to collapse
Please can someone help, now I am seeing Telus in the ntwork operators menu but when I try to connect it I get this message
Your sim card does not allow a connection to this network
simmo0020 said:
Please can someone help, now I am seeing Telus in the ntwork operators menu but when I try to connect it I get this message
Your sim card does not allow a connection to this network
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Click to collapse
so that means either your phone is locked and it does not allow for overseas carriers. reason you see rogers is thats roaming mode on and connected to Rogers.
hp13 said:
so that means either your phone is locked and it does not allow for overseas carriers. reason you see rogers is thats roaming mode on and connected to Rogers.
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How can that be the case when it was working when I first installed the sim in the store?
Also I bought the phone new sim free???
simmo0020 said:
How can that be the case when it was working when I first installed the sim in the store?
Also I bought the phone new sim free???
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Click to collapse
go to settings and go to apn settings. is it specific to telus? i had kitkat installed but apn settings never saved or let me change it. it was a bug. But in custom roms it was fixed.
anyways these are the apn settings for telus:
http://forum.xda-developers.com/showthread.php?t=1977232
option 2) try other sims Bell, rogers, koodoo, fido. if they work then its unlocked phone.
factory reset if anything.
Out of Telus coverage?
SaHiLzZ said:
Out of Telus coverage?
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Ok I gave up with it in the end and sold the sim card to a friend.
I bought a Rogers sim card as the phone was picking that up quite easily, ow my issue is I am only getting an EDGE connection when I am in an area that supports HSPA+
I'm really beginning to despair.
simmo0020 said:
Ok I gave up with it in the end and sold the sim card to a friend.
I bought a Rogers sim card as the phone was picking that up quite easily, ow my issue is I am only getting an EDGE connection when I am in an area that supports HSPA+
I'm really beginning to despair.
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Click to collapse
Sorry.. no ideas.
Hello everyone,
I have just recently unlocked my phone because I'm currently away for business in China. However, when i got here and got a new simcard with the local mobile stores my phone cant connect to the networks at all. my phone is rooted and i am quiet a beginner regarding cellphones and what not. any help at all is greatly appreciated
Go to Settings / Mobile / Preferred Network Type.. choose different settings? Maybe you are trying to connect to a frequency that is not offered in China... or click "Choose Network Operator"
yep i did that, theres a choice of three networks, all three for China, two is GSM and one is UTMS, i tried connecting to any of the three and was not successful. automatic select network was also not successful. I bought my phone with Wind
Try inserting that sim card in another phone.Couple months ago i just lost signal with my phone was busting hed for 2 hours try to fix it and eventualy i realized my sim card was dead.
thanks for that, i have my old wind simcard and that works fine I dont think its the simcard's fault because i can still choose to select a network without the simcard in my phone, which still doesnt work.. pretty frustrating.
I was reading something about a HTC phone having the same problem and they solved it using something called a superCID or something like that. Does that ring a bell for anyone?
peterchao said:
thanks for that, i have my old wind simcard and that works fine I dont think its the simcard's fault because i can still choose to select a network without the simcard in my phone, which still doesnt work.. pretty frustrating.
I was reading something about a HTC phone having the same problem and they solved it using something called a superCID or something like that. Does that ring a bell for anyone?
Click to expand...
Click to collapse
So you bought phone from Wind, wind simcard works. You put another simcard and it doesn't work?
Your phone is locked to wind. So it won't accept any other simcard aside from wind simcard.
Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?