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Hi, I have recently acquired (mid Sept. 2007) a TyTN II device: really a very good and nice device ... till yesterday.
Maybe my experience could be shared with some of you...
Yesterday my device suddenly turned off apparently because battery very low (i.e. less than 5% according to the manual): this is strange because as far as I remember my battery was charged enough to survive more than one day considering that I did not use Wifi/Bluetooth or many phone calls.
By the way, the problem occurred when I attempted to recharge the device: it spent hours under recharge but the power led never become green, but remained orange. I attempted anyway to startup the device, but as soon as the Windows OS started it automatically shutdown because battery too low was detected.
I performed several software reset and finally an hardware reset, while attempting also to recharge it also via USB but without any positive effect.
I contacted HTC which suggested me ... to provide back the device most likely for being replaced according to the DOA (Dead On Arrival) policy.
Please note that according to some tests I performed on the battery, this seems to be charged and the problem relying on the device or OS which do not recognize it as charged but so low that no operations are permitted.
Has some one experienced a similar issue with this new HTC device ?
Cheers,
Max
GF's 8125 did almost the same thing; wouldnt charge past 10% and kept sending notification after notification; this was literally right out of the box. Cingular/AT&T suspected the battery but replaced the 8125 as well.
So far I have not seen other reports of this for TyTn II. It is however a reasonably common problem with many different brands of phone.
Mike
Could be a Power managment issue its not uncommen at all. things go wrong in all electronic devices think of the millions of Kaisers that will be sold in the coming months a few are bound to messed up from the factory. Its like buying a car you know ****s guna happen but you buy it anyway since it looks really nice that first day!
Did you all charge using the supplied wallcharger instead of via USB?
JwY said:
Did you all charge using the supplied wallcharger instead of via USB?
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Click to collapse
Make your kaiser power off, and use wallcharger. If it still doesn't work, call for HTC..
Some problems are solved by letting the internal battery drain, by leaving the device without the battery for a couple of days.
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
More explanation? And how to revive the battery?
Read this thread:
http://www.modaco.com/Warning-Battery-Chargin-t233233.html
It is well explained, how that happen and how to recover the battery
gogol said:
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
Click to expand...
Click to collapse
ey man, i followed the recommended procedure for the three firsts battery charges. First i plug the PDA and let charge at 100%, then i let the battery goes to 0% (yes, the PDA goes off, of course) and then plugin onto the wall charger, and let charge to the 100%, repeating this procedure three times.
I do this also with my previous PDA, Hermes. And no problem leting the PDA going to 0%...never see this problem before.
What is the supossed problem leting the battery goes to 0%?
Regards.
EDIT: Found this interesting information about LiIon... http://en.wikipedia.org/wiki/Lithium_ion_battery and http://www.batteryuniversity.com/parttwo-34.htm
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
gogol said:
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
Click to expand...
Click to collapse
The modaco thread talks about Wizard, i think it's not 100% the same as Kaiser, cause is not the same battery, and the hard charge interface on the PDA can be different. I'm going to make a deep research about model and manufacturer for the Kaiser Battery, to see what can be the issue.
Anyway, i let my Kaiser goes 0% three times and charge fine for the three times. So i beleave the issue is not related with the battery itself. Can be the charger? don't know...
What is the model and manufacturer for your Kaiser battery, please?
Mine is Samsung model KAIS160.
Just checked and I have the same battery, SAMSUNG KAIS160.
I have now seen another report on another forum with this problem (Kaiser). I suggested the standard method as used when the refusing to charge issue arose with the Hermes (TyTn).
(It worked by the way!)
i.e.
1
Remove the battery for half an hour or so
2
With the battery still removed connect and switch ON the official (1000mA) MAINS charger (Not other brands that deliver only 500mA)
3
Now insert the battery
4
Wait for up to 5 mins for the Red LED to change to Orange
Repeat steps 3 and 4 if you have no success after waiting for a reasonable time.
(If that fails then elsewhere I have reported the technique of delivering a charge to the battery using a couple of AA batteries)
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
mikechannon said:
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
Click to expand...
Click to collapse
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Power Failure.
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
irsw said:
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
Click to expand...
Click to collapse
what USB trick? what wires, and where do you put them in the phone? thanks!
nevermind, just tried it and it definitely charged the phone, but when i then plugged it into the charger it the battery just decreased like before
theromanone said:
what USB trick? what wires, and where do you put them in the phone? thanks!
Click to expand...
Click to collapse
Hello,
Take a USB cable (the one like you use to sync your pda) cut it in the middle, expose the wires inside.
The red wire (+) is to be attached to the PLUS of the battery, and the balck wire (-) is to be attached to the minus of the battery.
About one minute and fater re-install the battery and try charging again, this should do the trick.
You can also use 2 AA batteries in the same manner.
Yours,
Ronen
just happened to mine after only a month. Contacted att and the forum and had to get it replaced. So far nothing wrong with this one!
jcespi2005 said:
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Click to expand...
Click to collapse
Hi Mike,
Had my Kaiser sent to a lab, they are checking it but they are saying it is a faulty board.
The battery is ok although I bought a new one and tested it to find still the same problem.
Thanks.
Hi everyone
So I have the battery problem-it`s not charging!
at start it showed all the time that it`s charging-eaven when it was unplugged!
so I searched and disabled the usb charging,through registry.
But then started another problem-it shows that it`s connected to wallcharger and so,and it shows it`s charging,and how full the battery is...BUT!
it`s all fake! it shows 100% but after few mins dies!It only charges and holds the power normaly only when i charge it through differient methods-with just ac adapter(just two wires-my brothers electrician so he knews how to..).
but it`s not the batterys fault-I just bought a new one.
So-what could be the problem,any ideas?
thanks and have a nice day
P.S.
I got it used.its G4
the info,that i found in it was:
ROM version:2.17.7.2 WWE
Radio version:02.07.10
So do you think that rom updeite could fix it?
I'm betting on hardware problem; maybe charging IC's or something but it's easier to just try a Hard-reset or flash a new ROM to see if it goes away. Only problem is battery must be over 50% to complete the upgrading
so which rom could be the best to upgrade to?
First get the battery fully charged somehow,it won't complete the rom flash if its below 50%,then download the official stock rom and flash it.
I have searched the Internet and forums for days and can't find a solution to my problem. I have found a few with the same problem, but no solutions. Please help!
I have a Sprint HTC Touch Diamond 6950SP (DIAM500) running the original ROM. A few months ago and for no apparent reason, it stopped recognizing the battery and stopped accepting a charge. I haven't messed with the phone in any way or attempted to load a new ROM. The Power Status screen simply shows, "Main battery: Unknown". Plugging the phone in with the supplied charger will actually discharge the battery and the circular LED does not come on. I tried several soft and hard resets; then I downloaded and flashed the ROM with the one from the Sprint web site (WM 6.1 Professional 5.2.20764/Build 20764.1.4.3), but nothing seemed to help. I found that I could get the battery to charge by removing the battery (with the phone plugged into the charger) and then putting it back in. When the circular LED flashes twice, I remove the battery and wait till it flashes two more times, and then put the battery back in. This takes many attempts, and eventually the LED continues to flash and will charge the battery. I did this for a long time while I searched for a solution, and one day, it just started working again!!! The phone worked great for several months and suddenly, it has started doing the same thing again.
I decided to upgrade to WM 6.5 and downloaded all the necessary applications, (many thanks to XDA and friends). But, when I attempted to flash my ROM, it stopped and indicated that my battery was too weak - even though I new it had a full charge, (see battery status, above). I've checked the battery with a multimeter, therefore, I know it has a full charge. I don't have any other problems with the phone, nor do I have any problems with it sincing to my computer. I have since ordered a new battery, but it hasn't arrived yet. Someone please help.
Thanks.
I have read at other posts that the Diamond's battery has a recognition chip in it. Also, without the battery, it will not run from the charger. Could the chip in the battery be bad? Has anyone else had this problem?
Is there a registry fix (or tweak) for the battery status? Please, one of you must know something about this.
Got my new battery - the phone does not power up, charge or anything else with the new battery. I tried charging the new battery with the method I've tried before, (see above), but it won't even light the circular LED. I checked the new battery with a multimeter, and it shows it has 3.7 volts. Now what? Any ideas would be appreciated.
that happened to me for a little while. idont know what it was but it wouldnt charge using the usb cable to any computer or even the a/c adapter but it would charge with another wall charger i had. after a couple days a friend had his psp over and i charged my phone with his cable on my computer like nothing and after wards it all worked again
Thank you so much for your reply!!!
[/B]
lokoz89 said:
that happened to me for a little while. idont know what it was but it wouldnt charge using the usb cable to any computer or even the a/c adapter but it would charge with another wall charger i had. after a couple days a friend had his psp over and i charged my phone with his cable on my computer like nothing and after wards it all worked again
Click to expand...
Click to collapse
I have tried other cables and chargers, but none have helped. Last time my phone started working properly, I had plugged it in to my computer, but that hasn't happened this time. Thanx for your comments - keep 'em coming.
I purchased a new charger/docking station for my phone and spare battery. It wouldn't charge my phone or the new battery I purchased either. The new battery still will not work in my phone - paper weight! The charger does charge my old battery, though. Does anyone know if you can run a Touch Diamond from the USB/charging cable without the battery installed? Mine won't, but I was wondering if it should.
Hey man
you know that happend to me when i first flashed my diamond for metro i bought a new battery and nuthing changed so what i did was a hard reset and it fixed it for me but i dont know thats just me and if u want to try it make sure u back up ur contacts with PIM backup hope u fixe it
krzynate said:
you know that happend to me when i first flashed my diamond for metro i bought a new battery and nuthing changed so what i did was a hard reset and it fixed it for me but i dont know thats just me and if u want to try it make sure u back up ur contacts with PIM backup hope u fixe it
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Click to collapse
Thanks, Krzynate! I tried that already, many times now, (see my first post in this thread). Thanks anyway and please keep the posts coming.
I had the same problem.. I ended up buying a new battery and it wouldn't charge in my phone. So I ordered an external charger from EBAY for 10$. My new battery is charging so It might be the solution you are looking for.
Thank you so much for posting! As I wrote previously,
(I purchased a new charger/docking station for my phone and spare battery. It wouldn't charge my phone or the new battery I purchased either. The new battery still will not work in my phone - paper weight! The charger does charge my old battery, though.), this did not fix my problem. The vender that sold me the new (bad) battery is sending me another one - hopefully, it will work this time.
It's Fixed!!!
I wrote the Internet store where I purchased the non-working battery. They sent me another battery and now it's fixed!!! The battery indicator and status all recognize the new battery! Apparently, there is a recognition chip in the battery; the original battery's chip's software became corrupted, and the other "new" battery's chip was blank. The original battery still works, (as long as I charge it with the external charger), and still has an unrecognized status in WM 6.1. Please pass this info on to others that have simular problems. Thanx XDA!
Hey guys.I just got my Xperia X1 and I noticed that even if I charged my phone to 100% after I unplug the cable (I use my USB cable to charge it) that battery meter goes to 95% the second I unplug it.If I send a text or two it will go lower.By the end of the day it will be around 50-60% left.I tried looking for a fix about that but nothing came up.
Is that a common problem for the X1?BTW the phone is brand new and the battery is the original one that came with the phone.
Thank you in advance
First I think you must charge your (new?) battery at least ten times to get full capacity. Secondly I think I remember there's a way to calibrate the battery. Look in settings or even better the manual or perhaps best, search the forums.
GL,A.D
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
are you on a stock rom or a custom one?
also if you leave your xperia plugged in once it reaches 100% i believe it simply stops charging, so the moment you unplug it you "real" battery percentage!
No I am using a custom ROM.I always unpluged the phone when it says full next to the battery metter.
thats why I don't like charging via USB - it's unreliable and slow, always was
if someone knows how to solve that with a recalibration pls tell
I think its a problem of usb charging. I get this problem when I charge my phone with usb. I havent had this problem on charger. Maybe you usb is a bit lower voltage, so the battery isnt fully charged, but its not charging anymore so the percentage is set to 100% and rapidly decreases after short usage.
I think if you use a charger and do charge your batter a few times full with charger, the memory effect should go away.
Just correcting lpgsk, it's not the voltage, but the electric current of the USB. If I'm not wrong the charger has a 500mA current.
charger output 700mA @ 5v
My suggestion is, if you have to charge it on USB, you should charge it when its off. The charging current should he higher since part of the energy wont be used to keep mobile standby. Therefor it should be able to get more power to battery.
2nd option, buy USB mini Y-cable. It is 1 miniUSB -> 2 USB cable. So you put the other end to 2 USB slots for more power.
like this:http://cgi.ebay.co.uk/USB-A-Male-to-Mini-5-Pin-Y-Cable-for-external-hard-Disk_W0QQitemZ330414581897QQcmdZViewItemQQptZUK_Computing_USB_Cables?hash=item4cee3e6889
this could help, but no waranty it would
al3x3y said:
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
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Click to collapse
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Avarell_Dalton said:
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Click to expand...
Click to collapse
Hey there.The phone was brand new when I got it.It came with the standard WM 6.5 I just installed a new ROM.I tried charging via the wall charger and it seems that the battery lasts WAY longer then charging throw the USB cable.
Thanks a lot guys
PS:One thing (has nothing to do with the battery but I don't want a new thread for that).All my received text messages are with a different time then my phone.I would say around 3-5 hours difference.I searched online and I found more people with this problem but I cannot find a fix for it.Any suggestions?
Thanks again to all of you that answered
Anyone??!!
Hey guys,
I have just brought a new extended battery and cover for my HTC HD2, i got it deliveried this morning, turned the phone off and changed the batterys. i then put it on charge while the phone being turned off, to give it a full charge. The light for charging starts, but then after 30 secs it flashes one orange light then a green one, which suggest its not charging. I have tried charging it via the computer and still get the same problem
Can anyone help me as to what the problem actually is?? as if it is the battery i will order a new one.
Kind Regards
Shane
Ive just put my old battery back in, (standard one) and it seems to be charging fine. does this mean the battery i have is faulty, I have herd sometimes when they havnt been used they dont charge but after using and charging it works.
I need to sort this out as soon as because of trying to return the for another one??
i have the same problem with my spare battery i bought it only charged once and after that it only flashes orange and green. the only solution i found is charging it with my craddle in the spare battery slot (which doesnt work anymore for some reason it doesnt charge either battery so its probably the craddle thats bad so make sure you buy a good one and thats compatible to your hd2 version)or having your phone off while charging. which sucks if you use your phone as an alarm because you have to up in the middle of the night just to switch batterys and miss any late night calls if you know what i mean
Subsx said:
Ive just put my old battery back in, (standard one) and it seems to be charging fine. does this mean the battery i have is faulty, I have herd sometimes when they havnt been used they dont charge but after using and charging it works.
I need to sort this out as soon as because of trying to return the for another one??
Click to expand...
Click to collapse
Have exactly the same problem. Old battery charges fine, new extended doesn't.
Did you find any solutions? Is it a fault on the extended battery?
Hi guys
I am having the same problem, new extended battery and does not charge just getting the flashing led's, normal battery charges ok!! charge from mains or computer is gives the same result....any ideas???
I had this problem, i was running the stock rom (02 ireland) flashing red and green not charging with the extended battery (official), i fixed it by flashing a new rom.
that tells me its a software issue as the original battery would charge fine and the extended had the issue.
Hi guys
I am having the same problem, new extended battery and does not charge just getting the flashing led's, normal battery charges ok!! charge from mains or computer is gives the same result....any ideas???
yes its a software issue and if your provider wont let you use the rom update on the htc site then i think until they bring a new rom out for eg.vodafone we are stuffed....
Older ROMs don't support the extended battery.
Check post #8 here