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hmmmm....no voicemail....

I got everything working the way I want on my new Tilt. I already created a thread about email not working and I have already been helped on that one (thanks again).
Since then, I decided to use a new rom (Schaps WM6Pro Kaiser 4.21 WWE Full). I am really liking it.
First thing I noticed is that AT&T's Media NET connection was no more, it showed up as CingularGPRS. Although all the settings were right and I think I have everything setup right (data works great, SMS/MMS, incoming/outgoing email, incoming/outgoing phone calls).
But the voicemail isn't working. Phone rings about 12 times, and instead of going to vmail, the caller gets a "The cellular customer you are trying to reach is unavailable, please try your call again" message.
If I press ignore on the phone, the caller gets a busy tone.
I tried searching (really, I did) and didn't find anything.
Any ideas on how to set up voicemail?
Thanks in advance for any help.

My VM got messed up after AT&T renewed my contract and updated my account. Call customer support, I called them last night.

Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??

Farsquidge said:
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
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I would have no idea what number its supposed to dial.
But thanks for the help, I will give AT&T support a call and have them fix it.
BTW, is this something I did by messing with the phone, or was it probably not set up from the get go? i picked up the phone a few days ago and never received a voicemail and only found out today because a friend called and got that weird message so he texted me instead. Just dont want them accusing me of any

I have the same problem when ignore (red button) a incomming call.
It works good when I don't pick up, then it goes to voicemail after 30 seconds, but when I push the red button it give a busy tone...
Does someone know a sollution for this?
I have the right number in the voicemailbox settings...

Voicemail Number? Is it my cell phone number? or is it a weird one?

Ok in my speed dial i have a Voicemail number.. its a weird number, like a 772 area code number, When i call it goes to my voicemail.. Why? whos number is this (772)??
my Telephone number is a (305) number..
I am comming from sprint and my voicemail number was MY cell phone number in order to get to my voicemail.
Do i edit my option and change the number to call my cell phone number (305)???
OR do i keep the (772) number?? I am confused...? Either number i call it goes into my voicemail...
Ok, get this, when I go into my phone Settings > Services > Voice Mail and Text Messages... The numbers there are weird.. the voicemail is that (772) and the Text messages Service center is a weird (312) number.. Why??

that's normal for most US carriers now. If you call that number from a landline youwill see it takes you into the vmail system so you can retrieve your messages from a landline. It's going to be a different number depending upon what area you are in. Mine is 619-204-0806 and I use the phon ein 760 area code. 619 is probably San Diego and I live in the Palm Springs area which is a few hours away.

Oh Ok, I got it.. ... So should I just change the number under phone Settings to MY cell number? or keep that weird 772 number??
What do you think???
Also, I set up a password to my Voicemail, But when i call my voicemail from my Cell phone it doesnt ask for it, When I call that Weird (772) number from a land phone, it does ask for it..
Is there a way to get a password from my cell phone too??
Thank you

Kepela523 said:
Oh Ok, I got it.. ... So should I just change the number under phone Settings to MY cell number? or keep that weird 772 number??
What do you think???
Also, I set up a password to my Voicemail, But when i call my voicemail from my Cell phone it doesnt ask for it, When I call that Weird (772) number from a land phone, it does ask for it..
Is there a way to get a password from my cell phone too??
Thank you
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leave the 772 number, it's correct.
when you call in via the cell phone will never ask you for a password, it assumes that it's safe to allow the caller into vmail because they are calling from the cell number associated with vmail box. If you call from a landline, then it prompts the caller for a password.
Now, if I rememebr right (I was just playing around with this a few weeks ago), on ATT you can setup the vmail box to prompt for password from the cellphone also. Youwould need to go thru the vmail account options and see if there is an option for this. If you are on ATT I believe it's possible.

From prior experience in working for that POS company with that general vmail number you get charged minutes. But if u put in your own number as the vmail number it counts as mobile to mobile. Have fun!

triplehtown said:
From prior experience in working for that POS company with that general vmail number you get charged minutes. But if u put in your own number as the vmail number it counts as mobile to mobile. Have fun!
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wow good point, especially now that they give out m2m air time a lot more then before. I've got unlimited m2m so that makes sense for me to change it. I already switched mine....

smittyofdhs said:
wow good point, especially now that they give out m2m air time a lot more then before. I've got unlimited m2m so that makes sense for me to change it. I already switched mine....
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Yup yup, I used to change it over for customers that were cool automatically

triplehtown said:
Yup yup, I used to change it over for customers that were cool automatically
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you the man....
I bet most users don't know this and never even clue in when reviewing their bill....

Reject calls with text message not working

In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.

Anybody have this issue?
Can somebody confirm that the reject calls text message generate function works on the Diamond......Mine does not and I'm wondering is there a Registry switch. Thanks.

just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??

rhedgehog said:
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
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How do you turn diverts off??...cant seem to find anywhere in the phone that gives you that option ie options like when busy divert calls, when out of range divert calls etc etc

start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options

rhedgehog said:
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
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Thanks for that...would have never guessed it would be in there lol

Btw your right, i tried to disable the voicemail feature...and it didnt work...if i press the ignore button it diverts to the voicemail...hmmm strange...

i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....

rhedgehog said:
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
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Its strange because on my nokia n95 8gb phone i could easily turn my voicemail on and off whenever i chose.
I did notice after i had unticked the voicemail boxes...pressed ok then exited...went back into the phone settings and saw that the boxes were ticked....as i said its strange. Because sometimes i just want the caller to hear a busy tone or the reject tone...
Hopefully someone can try with a different sim and see what happens.

it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.

rhedgehog said:
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
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Could be.,..i dont know as the Diamond is my first WM device that ive been impressed with enough to keep it.
Might give tmobile a call later and see what they have to say about it. Although i dont think im going to have much luck as when i rung them uip about mms settings they said they dont support Diamond..so couldnt help me out there.

that sounds about right for T-mo customer services.
If you can get past the usual shower of muppets on first level and get through to the guys in advanced connectivity in Doxford or Greenock, they should either be able to help or refer you to someone who can....
If i have to call them now, i refuse to speak to the lower levels and ask straight for advanced connectivity. Last time i got through (back in the days when i had my magician), was cos they'd changed their MMS settings. Finally got through to AC and they had me sorted in under 2 minutes! it's just the call filterers on levels 1 and sometimes 2 that cause the problems usually.

pilib said:
In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
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Click to collapse
I have flashed the German 1.93 update to my Touch Diamond without problems and the phone is working well -- however, I don´t have the "advanced" tab in the phone option!! (and before anyone asks, no I also don´t have the German "Erweitert" Tab there).
Anyone know what´s going on here?
I´d like to turn off the short vibration the phone makes when a call is established.
Thanks // Tom

Anonimus call

Hi,
Can somebody explain how to setup my diamond so I can call anonimus?
(the reciever may not see my mobile number on his mobile)
Thanks

Unfortunately rather complicated :
Settings-->Phone--> Chose "Caller ID"--> Click "Get Settings"
There you can tell the phone to provide your caller ID to :
- Everyone
- No one
- Only to contacts
Does anyone know of an easier way ? I Hate this procedure.

i believe its a operator svc option.
at least I have to pay locally every month to get this service.

OK... thanks... "problem" solved
JP

On Orange, if you prefix any number by #31# it will call anonymously.

Or on any UK network, you can prefix the number with 141.

pedmond said:
On Orange, if you prefix any number by #31# it will call anonymously.
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thats a GSM code. it should work in every network.
in some networks you can use #31# and the press send to deactivate CLIP for each call. *31# will activate again. just try it, if it is not working you only get an error message.

making tilt ring longer

hello everyone,is there anything that you can do to make your phone ring longer like 45 seconds or a minute? thx

i guess no one knows how to do this because i have no responses as of now

You mean ring longer at what?

i think he means he wants the phone to ring longer when a call comes in. instead of cutting off the cycle at ~30sec it would be ~1min. am i right TopDogg1?

yes,that is what i want. thx for any help i recieve

TopDogg1 said:
yes,that is what i want. thx for any help i recieve
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Sure, here's what I do, the instructions might be different based on your carrier.
Hit the green button, dial 611. When customer service answers, ask them to increase your ring time.

last pow off?ohf....

Hi, I had a similar problem and it was the setting for when a call was forwarded to voicemail. It turned out to be easily changed
On tmobile in the UK you can go into Settings and then Phone and choose the Services tab.
On here you can choose when the call is forwarded to voicemail and other conditions. The Kaiser reads the Network settings then you can change them and it will update the network for you.
Cheers
John

how do you do that under network i didnt fine anything pertaining to that