Help! Unlocked Tilt Problems
i recently purchased a tilt online and it is brand new everything is fine with the phone but i unlocked the phone because my company switched from att to tmobile, so before i unlocked the phone my att 3g sim card worked fine with the phone, wifi worked fine 3g icon came up in network bubble at the top taskbar...but after i unlocked the phone and placed the tmobile sim card in the tilt, no Edge or gpsr icon shows up at the top next to the signal strength icon and when i click on wifi and go online everything works fine but after i go back to commanager to turn off the wifi....the wifi icon doesnnt go away from the top taskbar..its just shows the no signal wifi icon when the wifi is off. So then i took the tmobile sim card out and placed the cingular sim back in the phone and when i click on the wifi button and then press it again in commanager to turn wifi off the icon, it goes away like normal....so is there something wrong with my tmobile sim card? which is why its not showing any edge or gprs icons for some reason? even though i dont have a data plan i should see when i am in an edge area...what is annoying me the most is when i place this tmobile sim in the tilt, the wifi icon wont go away when the wifi is being turned off in wireless manager. PLz help this is very strange and i cant seem to find out how to gain these icons and lose the wifi icon when wifi isnt on.
wow are u serious nobody has had prblems with the wifi icon not going away or any other icons not going away when there not supposed to be turned on? ..this is a huge forum i know i can find someone to help me figure out why this tmmobile sim card is doing this to my phone and not allowing the wifi icon to go away from the top task bar when i go into comm manager and press the wifi off button it doesnt work...the wifi radio itself turns off and theres no data being sent to the phone from the wireless router but the icon stays on the phone and the only way to get rid of the icon is to go in comm manager and press the phone button to turn of all connections to my phone. This problem only occurs with my current tmobile sim card which is being used in an ATT 8925 unlocked tilt PLZ somebody help me get rid of this problem
moegdaog said:
wow are u serious nobody has had prblems with the wifi icon not going away or any other icons not going away when there not supposed to be turned on? ..this is a huge forum i know i can find someone to help me figure out why this tmmobile sim card is doing this to my phone and not allowing the wifi icon to go away from the top task bar when i go into comm manager and press the wifi off button it doesnt work...the wifi radio itself turns off and theres no data being sent to the phone from the wireless router but the icon stays on the phone and the only way to get rid of the icon is to go in comm manager and press the phone button to turn of all connections to my phone. This problem only occurs with my current tmobile sim card which is being used in an ATT 8925 unlocked tilt PLZ somebody help me get rid of this problem
Click to expand...
Click to collapse
I am not one to help because I am also a noob and your issues are not ones I have seen. BUT - let me give you what help I can:
Recommendations -
1. use punctuation.
2. use concrete sentences
3. specifically tell what you did and enumerate each problem separately
4. indicate what ROM you are using
5. indicate what changes you made to your phone AFTER you went to the TMOBILE card
Now - here are some guesses -
1. you had an AT&T phone with AT&T connection strings - and you think that unlocking the phone and simply putting in a TMOBILE card will make the phone work?
My guess is that you are going to have to change some data connection strings at least? AT&T is not going to allow you to use media net to surf the internet with no contract using a TMobile card.
Remember - you are asking people to use their spare time to help you fix YOUR screwup. Make it easy for them to read and help you.
Bill
ok so i have a brand new ATT tilt regular htc/att rom no flash upgrades nothing. So i had to unlock the phone to use it with my tmobile service. After i unlocked the phone and placed this tmobile sim in the phone something strange with the wifi happens, when i turn on the wifi the icon comes up like normal on the top taskbar, and when i turn the wifi off after use the icon doesnt go away....this is strange and never happened when i had my old cingular sim in the phone...is there any way to fix the icon and make it go away? or am i going to have to turn off all services in the commmanager by pressin the phone button to take the icon away whenever i use wifi. HAs anyone unlocked there phone and had these strange problems happen before with a TMOBILE SIM CARD?
moegdaog said:
ok so i have a brand new ATT tilt regular htc/att rom no flash upgrades nothing. So i had to unlock the phone to use it with my tmobile service. After i unlocked the phone and placed this tmobile sim in the phone something strange with the wifi happens, when i turn on the wifi the icon comes up like normal on the top taskbar, and when i turn the wifi off after use the icon doesnt go away....this is strange and never happened when i had my old cingular sim in the phone...is there any way to fix the icon and make it go away? or am i going to have to turn off all services in the commmanager by pressin the phone button to take the icon away whenever i use wifi. HAs anyone unlocked there phone and had these strange problems happen before with a TMOBILE SIM CARD?
Click to expand...
Click to collapse
You should not start more than one thread asking for help - you not only will not get helped - you will need an asbestos suit...
Here is your other thread:
http://forum.xda-developers.com/showthread.php?t=396565
BTW: you are still not using puctuation to its best use and carriage returns to make your questions identifiable and easy to read.
Duplicate / redundant threads merged.
If you want us to help you, please take the time to use punctuation.
Thanks!
whk said:
I am not one to help because I am also a noob and your issues are not ones I have seen. BUT - let me give you what help I can:
Recommendations -
1. use punctuation.
2. use concrete sentences
3. specifically tell what you did and enumerate each problem separately
4. indicate what ROM you are using
5. indicate what changes you made to your phone AFTER you went to the TMOBILE card
Now - here are some guesses -
1. you had an AT&T phone with AT&T connection strings - and you think that unlocking the phone and simply putting in a TMOBILE card will make the phone work?
My guess is that you are going to have to change some data connection strings at least? AT&T is not going to allow you to use media net to surf the internet with no contract using a TMobile card.
Remember - you are asking people to use their spare time to help you fix YOUR screwup. Make it easy for them to read and help you.
Bill
Click to expand...
Click to collapse
Very well said...
moegdaog:
run this cab file on your phone and after doing a Soft Reset, go to Start>Settings>Connections>Connection Setup and choose T-Mobile from the list if the program doesnt run on its own.
Thanks to Dutty for putting this together for us to share with the ones not familiar with it.
that didnt work...all it did was add tmobile data to my connections. My wifi icon still doesnt go away from top taskbar when i turn wifi off. Since i unlocked this att phone an im using a tmobile sim card, do u think i should install the official tmobile windows mobile 6 for HTC phones? seems that this tmobile sim card is the culperate of making this wifi error, because when i take this sim out and place an old cingular sim in the phone it doesnt do this error. Wifi turns off when its suppose to and no icons hang around. If anybody has ever heard of this problem plz help...i dont want to go to the last resort of switching to WM 6.1 right now or something i like WM6
moegdaog said:
that didnt work...all it did was add tmobile data to my connections. My wifi icon still doesnt go away from top taskbar when i turn wifi off. Since i unlocked this att phone an im using a tmobile sim card, do u think i should install the official tmobile windows mobile 6 for HTC phones? seems that this tmobile sim card is the culperate of making this wifi error, because when i take this sim out and place an old cingular sim in the phone it doesnt do this error. Wifi turns off when its suppose to and no icons hang around. If anybody has ever heard of this problem plz help...i dont want to go to the last resort of switching to WM 6.1 right now or something i like WM6
Click to expand...
Click to collapse
I will bet that you are not going to get help -
1. you use run on sentences that are VERY difficult to read
2. you do not specifically state your problem or goal
3. you state "that did not work" you do not QUOTE what you were trying so no one knows what THAT is (although I am suspecting that you ran the suggested cab file)
You need to:
1. use EXPLICIT SHORT sentences
2. engage the CARRIAGE RETURN KEY
3. enumerate your issues
4. tell us what you want to happen - we CANNOT guess what you have hosed up
5. Not an expert - so you will need someone else to tell you that this is true - but each company "brands the device and makes it so that the phone works with their system. If you are leaving AT&T and going with TMOBILE I suspect that you MAY need to flash to a ROM that works specifically with TMOBILE BUT
SPECIFICALLY STATE what you want - for example:
I have an HTC TILT - it was an AT&T phone and I want it to work on TMOBILE -
Currently - nothing works on the phone and here is what i have done.....
or
Currently everything works on the phone EXCEPT...
Just my opinion and I am going to quit responding to your message (which you may actually appreciate) as it is obvious that they have no effect.
Bill
dood whk im not in english class....im on an online forum trying to get help to fix my phone..get a clue or get a life cuz obviously u have nothing better to do but tell people to use punctuation when im obviously not worried about how i type in a freakin forum u jerkoff...and for have this thread up for a week and getting limited help on what i ACTUALLY NEED HELP ON MY ATT TILT AND WHY A TMOBILE SIM MAKES MY WIFI ICON NOT GO AWAY WHEN IM DONE WITH WIFI AND TRY TO TURN IT OFF..THE DATA STOPS BUT THE ICON DOESNT GO AWAY FROM THE TOP OF MY PHONE...IT JUST STOPS SEARCHING FOR SERVICE WHEN I PRESS THE WIFI OFF BUTTON...there, so i guess i need to use a new rom and flash a radio or wutever that is....that conection setup cab only put tmobile data in my conections. It did nothing to switch att defaults in the phone to tmobile, thnx anywayz guy who gave me that app....if anyone has had these issues with tmobile sims plz respond and not reply with english lessons
well no one is goin to read that type of garbage if its just one bigass blurb of words together...i'm with whk...and caps doesnt help either...maybe thats why no one wants to help u...and if u cant be bothered about the way u type...we cant be bothered to give u assistance ...just a headsup
well i solvd the problem myself by changing radios...thats all sommebody had to say..some of you arre a buncha idiots like whk....i didnt post this thread to get grammer lessons, i posted to get some damn help you morons so if u wana tell people how to type go to a fckin word proccessing forum u flamers
Good luck here in the forums, if you can't manage to follow something as basic as proper grammar and spelling, no one will bother reading what you have to say.
I for one, read MAYBE the first sentence in your posts apart from the last, and I'm certain I'm not alone.
and FYI, a better attitude will get you along ways here if you intend to stay. Your current attitude could likely result in a ban, and that causes issues when you need help.
dood....
You really need to read the links in my signature BEFORE you waste any more time on this forum.
I seriously suspect this is not the place for you as we actually expect you to have 3rd grade or better communications skills. Several members have attempted to help you but you don't seem to grasp simple concepts.
Thread closed as it is pointless. I would suggest you spend some time reading the forums if you really want to solve YOUR problems. The answers you seek can be found using search (and better language skills).
Thread closed due to rudeness!
moegdaog - consider this an official warning!
Please use polite language or you will be banned.
And in the future consider this simple fact:
No one can see your device so if you don't do your best to describe the problem no one can help you.
Also big chunks of continues text are hard to read and most people just give up.
Try to break up you posts in the future.
Related
okay so i have a blue angel ph20b and its for telstra...well it was until i flashed it with the wmo5 rom
Helmi_WM2k5_AKU3.2_32mb_v1.3.2_16mb_bitpool_32mbRamdisk
that one to be precise.
anyway that thing has a folder in exrom/operators that is called
3-DUALBAND_ALL.sa
now i put that on the storage folder in the phone and ran it. it said it installed it n yeah watev. now i've been using a 3 sim in this device for ages, just its an inactive sim i only put it in so the device works n like its phone mode is off.
now i have another sim i put into this that is active, like i use this in a seperate phone, i put it in the blue angel in the hopes it'll let me turn phone mode on and use it as a phone.
well after installing that file above i tried it and....well nothings changes, i still cant turn on phone mode and use it as a phone.
can anybody advise me on how to, if its possible, get my blue angel to actively use this 3 simcard (as in 3/hutchinson the 3g network).
I have no idea if this device is network locked either, i.e locked to telstra, wen i try to unlock it with itsme's tool (just incase it is locked) i experience an error.
so yeah thats about all i know, all help is much appreciated
thankx (btw i love this forum and all the contributers you guys rule! if i wasnt so stupid with this stuff i'de help lol)
Its a known prob...
Check out the posts in the forum mate.. The Phone pin screen does not switch sometimes properly..
Just go to the menubar at the top, hit the phone icon with the X, hit settings, and then a pin screen will pop up!
Enter the pin and away you go.
(Actually... i removed the pin number from my sim card, coz it got a bit annoying after a while!)
greetz..
Juggs
If it's a H3GUK SIM it WILL NOT work in the BA - end of story.
H3GUK make it so that their SIMs will ONLY work in 3G phones (otherwise the phone would roam onto O2/Orange and cost 3 money). Only the older SIMs work in 2G phones, and if 3 catch you they disable the sim and send you a nice, new, 3G only sim.
ohh damn 3 Grrr i knew i shudnt have gotten their damn plans now i'm stuck for another 16 months or so omfgg *cries*
thanx for reply though, now i can stop trying lol
What I said is definately true for H3GUK. I'm not sure whats H3G's policies are in other countries though.
Mantiwhore said:
i've been using a 3 sim in this device for ages, just its an inactive sim i only put it in so the device works n like its phone mode is off.
Click to expand...
Click to collapse
Can you not just boot up with no sim installed? I've done that before, it works OK as far as I remember.
hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks
anybody ever run into this problem or anything similar with their tilt?
Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?
what radio are you running?
im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?
If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.
what are the two soft keys?
and also..does it matter if i have a simcard in the phone or not?
is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?
Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.
i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?
Hmm, how old is your sim card?
I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.
my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys
I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far
*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!
Hello All,
I bought a prepay Side-Kick Tmobile sim card in Memphis today, after activating it and toping it up. I put it in my Kaiser. Auto connection setup started nicely and found tobile USA settings.. whoever, I am unable to attatch to the data network.. when ever I try and connect, the E with arrow icon starts working around, but then it stops and a message reading: Cannot connect for unknown reason (then it goes on about changing settings etc)
I looked everywhere for answers, (as I id like to think im more intelligent than just asking a question that could be dumb :-D) but i could not find a thing that worked about this.. and the things i did find were not helpful..so apologies in advance if there was an obvious place for my answer but i missed it some how..
The Device Information is:
ROM: Dutty WM6.1 WWE (CE OS 5.2.19716, build 19209)
Date: 04/01/08
Radio: 1.64.08.21
Protocol Version: 25.74.40.02H
I would hope that someone can help me, as i am desperately needing to get connected... im visiting from the UK and my silly sim card malfunctioned and i can no longer get online :-(
Many Thanks
the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results
Sidekick data tries to connect to Danger (manufacturer of SKs) Servers for internet connection, any other devices will not work on that service. You need to use the service that they offer for regular cell phones called Tzones or the data plan for smartphones
amkaos said:
the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results
Click to expand...
Click to collapse
I tried the file (its one of the solutions i found and didnt work before posting).. what it did that it refused to even try and connect. it was something to do with having the Prixy settings active..so really im not sure what to do..
I tried to get through to Tmobile CS, but im almost sure that they will have no clue on what to do, but i was too late in the evening, so I will try tomorrow..
Any more ideas are Warmyl welcommed!
Thanks
from what i've read it seems that the sidekick data plans will not work on our devices.. as i was planning to do the same thing it seems that only the unlimited text would work not the data probably due to the fact that the data connects through danger which would detect that it's not a sidekick.. i was disappointed to find this out b4 as well
Grrrrrrrrrrrrr
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!
bigchemist said:
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!
Click to expand...
Click to collapse
I totally agree! I ran into the same problem as you. I am in the USA for 3 weeks and want a cheap (prepaid) mobile data connection. The best option seems to be: T-Mobile Total Internet Plan $40 month-by-month unlimited EDGE + WiFi.
ATT also sells prepaid sims under the name Go Phone...
SH4YD33 said:
ATT also sells prepaid sims under the name Go Phone...
Click to expand...
Click to collapse
Yes.. I found that out.. but they said in the ATT shop that it doesnt allow data access :-(
The Sum of All Fears!
Well to sum up,
I managed to get through to tmobile CS, they confirmed what was mentioned before about Side Kick servers. so the anser is No to all other devices besides to "side kick" (the handset)..so no Kaiser, or anything else!
I guess that i will have a new addition to my sim collection!
Many thanks to all that gave thier opinion and tried helping out
Ta
i actually had the same problem. and i downloadede a Dutty Tmobile set up worked wonders! make sure you install it to device .
i downloaded the zip onto my memory card. inserted it into phone searched my memory card opened the zip and used the DUTTY tool to set up connection. installed the program onto device and once installed you will need to do a soft reset in. once the phone comes back on it will prompt you to set up the tmobile connection.
hope it helped
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.
Hello everybody, I'm writing you from UK, where I bought a second-hand G1 (absolutely perfect!!! really good). The phone is T-Mobile branded and factory-default cleaned. Once I got it, placed my italian H3G sim inside, and (of course...) it told me that it was locked. I purchased a key (...I know may I could do without it... but very few time to spend, these days) and it was succesfully sim-free. Then I reebot it, and start the acrivation... that doesn' run!!! I insered the correct APN parameters, I also tried with a UK O2 and Vodafone sim, but, problem is that the gsm segnal level (small icon on the top with 4 vertical bars) is not giving signs of life, and it has a small "cross" on the left side. Of course I can't get the registration... I can't get the line!!!! why does it happen??? all the sims are correctly recognized (ask for the pin and the "no sim" messages and icons are off), but no way to go over...
Please, help me in any way, just 1 more day here, then I'll go back to Italy... far from the shop!!!! HEEEEEEEEEEEEELP!!!!!!!!!
If you type:
reboot
and press enter. If the phone reboots you can have a chance, if the phone does not it means its on a updated version which you will have to downgrade. While downgrading i recommend going up to Rooted versions of android. Although you might not need it.
You should look here:
http://forum.xda-developers.com/showthread.php?t=442480
and/or here:
http://forum.xda-developers.com/showthread.php?t=452316
You can get through your problem, if its just the registration. by simply following a few of the instructions in the first link combined with some of the instructions in the second link.
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
thanks gor your answer.... I have been to those links THOUSANDS of times, within yesterday night and today... but I really can't get a solution. I can't go over the "error connecting to server" page :-(
The worst problem is that I really don't have time NOW, but I'll have it at the end of the week; I know I'd get a solution, working on that... but really I can't. But whay do you think about the absence of segnal? is it normal?!?
Tomorrow morning I'll find the way to buy a T-Mobile original sim and try to see what happen. . . . . . but that's strange!!!!!!!! not normal... i insered a correct code (generated from the IMEI), the answer was "unlocked", free for others carriers.... BUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!! :-( tic tac tic tac. . . ..I don't have time!!!!!!!! :-( nobody experience this strange problem?!?
jashsu said:
@elmejor: He didn't even mention rooting. His problem is he can't get his phone to associate with the networks on his sim.
@tony_m78: You should probably post what apn settings you are using. Also, this is NOT A DEVELOPMENT ISSUE and should not have been posted in this forum.
Click to expand...
Click to collapse
...oooooops... really sorry, I was wrong. Can you link me to the correct place??? I'll move there immediatly...
jashsu said:
@tony_m78: You should probably post what apn settings you are using.
Click to expand...
Click to collapse
...I don't think the problem is the APN, I set the correct one (from Wiki) for H3G Ita and for O2 UK (these are the sim I tried with); the problem is that the segnal is ZERO, like the sim is not present... BUT IT IS, it ask me for the pin and accept it....
Can you manually select the network to connect to? Settings>Wireless controls>Mobile networks>Operator selection
Are you sure radio is working on this phone? Maybe it has some physical problems (like bad gsm chip)... Or - maybe you have sim cards not acceptable in UK.
Try with T-mobile sim first. If not working:
I would try to factory reset device some times, if it don't help I would try to reflashing it (firmware and radio). But in your case I think you should ask about this situation in shop where you bought it (if you have warraty) first.
Data plan?
I had a similar problem when I got my APD1 phone in the US. When I returned to the UK, I put in my Tesco SIM and the phone signal strength icon had an 'x' indicating not connected or no signal. Eventually I used my home wifi to activate the phone. After the phone was activated, the same SIM was able to connect and the signal strength icon worked normally.
BUT, it turned out that all I probably needed to do was to have a SIM with a data plan (which mine didn't at the time) <<BLUSH>>
Have you confirmed that your SIM has data turned on?
Of course ensuring that the APN settings are correct is also necessary. (But it sounds like you did that)