Problem after 5 days of use... - Touch Diamond, MDA Compact IV General

My center round button is bit dodgy now...sometimes I miss some press...looks like the button is not perfectly flushed to it's circle...

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D Pad left and right is difficult

Hi All,
Is it my phone or is it a problem with the diamond in that I find it almost impossible to use the d pad to go left and right. Up and down works a treat, but left either makes a call or goes to the home page and when I want to naiviagte right, well it mostly causes the centre dpad to click. Any ideas, send the phone back; it's almost impossible to play worms!
i have the same problem. i think it is not a manufacturing problem, it is designed as is.
i have seen somewhere in the manual, that htc recommends to use the finger nails to press the navigation buttons.
Same behaviour here. It's just bad design. Not a fault of your particular device.
Thats so Cr*p!, don't get me wrong, I love the phone, but that is bad manufacturing, I though HTC were better than that. I am disappointed that they get everything else so nice, but screw up the nav keys, they are pretty damn important. It like saying the that the "T" key on the keyboard sometimes gives you "T" but sometimes it'll give you "R".!! Anyone tries talking to HTC about it?
Oh well, I'll just roll over and take it --- again
Hi there,
just keep in mind that the navigation left/right uses the same (physical) switch as the other buttons. the function called is just determined by the position of your fingers on the capazitive touch element. So you just hav to be quite precise. pressing with the whole of your thumb can cause the problems you state. use your fingertips instead and everything will be fine.
in the beginning I had some trouble but my problem was that I pressed too close to the centre button... I have no problem pressing left or right now. The sweetspot is about the middle between the edge of teh circular button and the home/phone keys
KnOeFz said:
in the beginning I had some trouble but my problem was that I pressed too close to the centre button... I have no problem pressing left or right now. The sweetspot is about the middle between the edge of teh circular button and the home/phone keys
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Click to collapse
I also find it helps to press a little bit lower than you might think (especially on the right button)
slow23 said:
just keep in mind that the navigation left/right uses the same (physical) switch as the other buttons. the function called is just determined by the position of your fingers on the capazitive touch element.
Click to expand...
Click to collapse
Hey, wow. Thanks a lot. That's really the point.
Ever worried about pressing one of the other buttons (Home, Back, Send, End) when pressing to far outside the center. But now that I realised that there are no other buttons to accidently hit, everything works quite fine.
would be great if someone finally finds out how to remap buttons. in that case i am the first to reassign the home button with the left key and back button with right key...
Wish it would be possible to touch the wheel and get LEFT/RIGHT instead of pressing them. Would make it so much easier to use the wheel/pad buttons.
axelpix said:
Hey, wow. Thanks a lot. That's really the point.
Ever worried about pressing one of the other buttons (Home, Back, Send, End) when pressing to far outside the center. But now that I realised that there are no other buttons to accidently hit, everything works quite fine.
Click to expand...
Click to collapse
The hint was also very usefull to me, thank you so much slow23, you made my day
regards,
Daniel
Remap light wheel for up down left right
Now that sounds like a wicked idea. Remap it so that when the touch sensitive circular wheel is not being used for it's whizzy ipod type wheel capability, it is instead used for touch sensitive left, right, up or down!.
Hmm, I'd donate for sure for that to happen!
funny thing about those hardware keys is that they are combined with a capacitive key, eg, try to press the home key with the back of your stylus without touching the button with your finger. it wil respond as dail key pressed.
If you try to press al the buttons at once, there is only one click at either side

HD7 build quality annoyances.

power button: Too recessed and flat, to the point where I now have to use my fingernail to power on the device.
volume button: Flimsy to the point where I can literally slide it up and down. I can also hear it jingle when the device vibrates.
Backcover Flimsy, moves around too much and is never tightly secured.
hardware: When I unplug my device from the charger and the screen is getting ready to time out, it flashes green, then times out... (this looks like it's going to create bigger issues down the road)
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
I'm 2 for 2 on the first two annoyances (power and volume button).
I'm getting it replaced again (for the third time) tomorrow morning. I've also noticed these problems with the store models at various T-Mobile stores.
If I have the same problem with my third device, I'm returning it and getting my refund. Omnia 7, here I come.
Hmmm... I don't care much for the power button placement, but I haven't seen any of the other things you mentioned.
jimbonics said:
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
Click to expand...
Click to collapse
regarding issue #1, how did the problem go away? did some mechanism inside shift causing the power button to pop out more? just wondering?
i also have the loose battery cover. very annoying.
also about the screen... havent seen this mentioned before. i have a slight gap at the left and right edges of the screen where it meets the chrome-ish border. its pretty easy for particles to get stuck in there. compared to the hd2, this gap is pretty noticeable.
I thought I was the only one with these issues lol, figured the recessed power button was just a design oversight
@jimbonics: just wondering, but why do you advise against using your fingernail?
Sent from my T-Mobile G2 using XDA App
jimbonics said:
Power button: 1 in 20 HD7
Volume Button: Again, 1 in 20 have this
Click to expand...
Click to collapse
Seriously? I checked a batch of HD7 in malaysia, and exceptionally, all of them had this issue. You're just so lucky you dont have it
daaango said:
why do you advise against using your fingernail?
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Click to collapse
Maybe because of this ?
Thanks Shu and daaango.
I knew I wasn't crazy in thinking this was an issue only I was experiencing.
I've also read several phone reviews, and a lot of the reviewers mentioned about the power button being recessed and stating frustration waking up the device.
I don't know how HTC can fluff up something so important. I mean, what good is a product if you can't power it on; wake it up? One would think they would put emphasis on having a solid foundation on the power button.
Melcali: Yeah, on one phone the power button managed to become flushed, to the point the user had to use their fingernail (even though i found it easy to turn on with the flat of my finger, almost like it was capacitive). However, next day it had 'popped out' a bit and had become less recessed and hasn't been a problem for him since.
daango: In addition to what Shu posted, using your fingernail is likely going to cause you to press the button in harder than it needs to be, which would likely cause the button to be crammed in more and more over time. If it can't be prevented, it can't, I'm just advising against it.
I've got two unopened spares. I'm going to crack them open and see if the volume button jiggles.
Ah, thanks shu and jimbonics for explaining that
Honestly, I don't think it can be helped. Maybe my fingers are too round or something, but using my fingernail seems like the only option right now. I might try adding layers of tape on the button so its easier to press but idk yet... it might take away from the aesthetics
Sent from my T-Mobile G2 using XDA App
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
amb9800 said:
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
Click to expand...
Click to collapse
wow, you have had a lot of problems. I'm still on my original hd7 since second week of november.
1. power button is slightly recessed, but no problems pushing it with my finger (not nail)
2. camera button does have some orange on it, but it functions properly.
3. volume buttons work fine, maybe a little slide to the rocker, but doesn't effect controls
4. no flaking of clearcoat, no wp7 logo coming off, no lcd discoloration no matter how hard I press on the search or back buttons.
5. Back cover fits properly. I haven't had much reason to pull it off after initial placement of sim card, thanks to phone not constantly freezing. There is a slight gap where the back cover meets the smaller cover.
What are you subjecting your phones to???
I agree the hd7 build quality might not be iphone, but it's holding up well for me. It's not like we have a lot of choices on t-mobile, the dvp has way more problems at this point.
amb9800 speaks the truth. I went through 3 different units that had defects to varying degrees. I had similar issues with the EVO as well. HTC are notorious for shoddy craftsmanship.
I have the same problems they started AFTER my 30 days .. So i havent tryed to go and change at my local T-Mobile!! Is there any loop in the contract or something that would let me change it for anither phone and pay difference/get a refund xD
have the same problems as the op

[Q] Flat power/wake button?

So i just got my HD7 yesterday, and the first time i try to turn it on i found out that the power button is extremely hard to press, and the position of it is horrible for a right-handed person, should've been on the left top corner instead.
Problem is the power button is too flat that i have to press few times in order to wake the device up, this is really annoying.
My idea is, is it possible to wake the device up by pressing the middle home capacitive button? So it's like the "Activator" on a jailbroken iPhone to change keys around to fit your needs. It really will help us to save the power button from being jammed. (well at least it looks like its going to get jammed if you keep pressing it)
No.
But you can always take your phone back to the store for a refund.
Most HD7's, if not all, have the power button almost flush. You'll find it doesn't take a hard press at all to turn it on. It's almost as if it's a capacitive button itself.
As for the positioning, most right handed people hold the phone in their left hand, and the power button is perfect for the left index finger.
With the power button i find that although the button you push is very wide, the actual button component underneath is very small and situated to the far side of the button area. (see Attached).
If you press it right there, you'll probably notice hardly any force is needed at all
with some time now with the hd7 Im glad the button is flushed as it is or else it would be going ON while in your pocket all the time.
The old HD7 i got the button was hard to press, and same for the camera button. the new one i have is good though. and that attatchment helped! haha, ive been pressing on the middle, when you press on the left its much easier.
I bought a case from T-Mobile (not sure which brand, but has transparent back side) and it came with it's own little button the interacts with the one on the phone, making it MUCH easier to press. It seems all these phones are plagued by the same problem. You'd think a $500 dollar phone would be put together a little better, eh?
Yes they are and its due to capitalism that we see all these flaws. They cannot wait to pump out a new model to justify the 499 price tag. Anyhow I have the same issue as the OP fortunately I have a case that makes it easier to press.
sometimes it feels like I'm gonna break it trying turn it on but the case I bought from SEIDIO helps guide my finger to the button
HD7 unlocked
Have the same problem here. My buttons all work, but they are pretty squishy. I generally use my fingernail on the power button when it isn't in a case. Otherwise, it's not a huge problem.
HTC actually fixed my camera button (they even honored the warranty, which was nice considering I'm not the original owner). If it's really driving you nuts, you might send it in. Not sure if the power button issue will be solved though...sounds like that's more of a design flaw.
More on topic, I really wish it had the one physical button (Windows button). The Samsung Omnia 7 has this and looks amazing. Would really make it much easier to wake the phone.
Yep, had the same problem with the first two HD7's I had. The first time it was the camera button and software problem. Replacement they sent me then had the flush power button. Took me 3 times sometimes to get the phone on. Cases I own make it much better, but I don't always have or want my case on my phone. Needless to say, the last one they sent me is perfect and you notice a different kind of "clicky" feel when you get one that's made the way it should be. Send it back, get one that works.

[Q] Power button issues

So, i was using xperia z for 2.5 weeks and everything was great so far.
But four or five days ago i noticed that power button changed the way it presses. Now, if i havent turn the screen on for some time, the button makes a little crunch when it is touched. This effect repeats in lighter way on the secong press of the button, and there is no such issue if button is in constant use. But the problem appears again, if device has not been used for an hour or more.
And the proccess of pressing is sort of going in two stages: in the beginning goes the crunch (the feeling is like the button scratches something with some resistanse. There is also a little dangle of the button while unpressed), next the gap ends, button touches its membrane smoothly and silently. Sure, the issue is not really unbearable, but it does concern me as it is the only big problem i experienced on my device.
So, should i wait for issue to disappear itself, is it possible to make any steps to improve the situation on my own or is it better to visit service centre at once?
I forgot to mention this: device has been used gently and carefully, it has never fell down, it has never been used or carried in conditions that could possibly make damage to button, neither sand nor dirt could penetrate button's mechanism and so on.
Get a replacement to be honest I wouldn't want water getting in. Sounds like the button has loosened or something.
This has happened to people with game controllers with the Wii, ps3 Xbox etc
Sent from my LT26i using Tapatalk 2
The problem has surprisingly disappeared today. There is still a little gap, but annoying sounds went away and the pressing of button feels just fine.
I guess i'll immediately visit service center if the issue will happen again, though.

Unresponsive parts of screen?

Is anybody else experiencing unresponsive screen on some parts?
Couple of days ago I started having problems with letter "a". It wouldn't react unless I pressed it all the way at the left side of the key, which I attributed to being close to curve of the screen - if the phone was in my left hand then I pretty much punched it on the right spot every time, so I thought it had to be it. It's an ongoing thing.
But now I was making a video in Quik app, and in one of the screens the play/pause button is right at the place where the letter "a", and I found my self having to press the key like 10 times in a row before it reacted - on a couple of occasions. I doubt it's some sort of memory issue since this thing is a beast and no way a couple of pics in Quik app could make it unresponsive.
I am utterly crushed now, since I love this phone to death. I really hope it's not a defect :crying:

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