So i just got my HD7 yesterday, and the first time i try to turn it on i found out that the power button is extremely hard to press, and the position of it is horrible for a right-handed person, should've been on the left top corner instead.
Problem is the power button is too flat that i have to press few times in order to wake the device up, this is really annoying.
My idea is, is it possible to wake the device up by pressing the middle home capacitive button? So it's like the "Activator" on a jailbroken iPhone to change keys around to fit your needs. It really will help us to save the power button from being jammed. (well at least it looks like its going to get jammed if you keep pressing it)
No.
But you can always take your phone back to the store for a refund.
Most HD7's, if not all, have the power button almost flush. You'll find it doesn't take a hard press at all to turn it on. It's almost as if it's a capacitive button itself.
As for the positioning, most right handed people hold the phone in their left hand, and the power button is perfect for the left index finger.
With the power button i find that although the button you push is very wide, the actual button component underneath is very small and situated to the far side of the button area. (see Attached).
If you press it right there, you'll probably notice hardly any force is needed at all
with some time now with the hd7 Im glad the button is flushed as it is or else it would be going ON while in your pocket all the time.
The old HD7 i got the button was hard to press, and same for the camera button. the new one i have is good though. and that attatchment helped! haha, ive been pressing on the middle, when you press on the left its much easier.
I bought a case from T-Mobile (not sure which brand, but has transparent back side) and it came with it's own little button the interacts with the one on the phone, making it MUCH easier to press. It seems all these phones are plagued by the same problem. You'd think a $500 dollar phone would be put together a little better, eh?
Yes they are and its due to capitalism that we see all these flaws. They cannot wait to pump out a new model to justify the 499 price tag. Anyhow I have the same issue as the OP fortunately I have a case that makes it easier to press.
sometimes it feels like I'm gonna break it trying turn it on but the case I bought from SEIDIO helps guide my finger to the button
HD7 unlocked
Have the same problem here. My buttons all work, but they are pretty squishy. I generally use my fingernail on the power button when it isn't in a case. Otherwise, it's not a huge problem.
HTC actually fixed my camera button (they even honored the warranty, which was nice considering I'm not the original owner). If it's really driving you nuts, you might send it in. Not sure if the power button issue will be solved though...sounds like that's more of a design flaw.
More on topic, I really wish it had the one physical button (Windows button). The Samsung Omnia 7 has this and looks amazing. Would really make it much easier to wake the phone.
Yep, had the same problem with the first two HD7's I had. The first time it was the camera button and software problem. Replacement they sent me then had the flush power button. Took me 3 times sometimes to get the phone on. Cases I own make it much better, but I don't always have or want my case on my phone. Needless to say, the last one they sent me is perfect and you notice a different kind of "clicky" feel when you get one that's made the way it should be. Send it back, get one that works.
Related
Hello,
I don't know if it is common to the diamond, that the power-button gives nearly no tactile feedback by pressing it, perhaps its only with few devices.
When I'am pressing the button I'am only aware to have done it correctly, when the device gets on or off. The button is built relatively deep into the housing of the phone, so I have often press it twice.
Even If I press it gently with the fingernail to feel slightes response, I it is very hard to recognize the point where the microswitch is activated.
Is this a normal issue?
Kind Regards:
Token42
i suffer from no such issue, i think yours is borked
pwoyorkie said:
i suffer from no such issue, i think yours is borked
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Click to collapse
Thanks for feedback. Currently the button works for me, appart from beeing not suh responsive - so I keep the device until it gets wors.
If I press the button in the middle with my nail there is a minimal "click-feeling" , so the switch seems not completely broken, curriosely there is a little more tactile feedback, when I release it.
how long have you had it ?
I know at t-mobile if develops a fault within the first 28 days youre entitled to an exchange. If youve had it under a month it may be worth just changing it before a 28 day exchange turns into a 2 week repair.
Mine has the same thing too. It really isn't a big issue but it does get annoying at times.
Mine reacts the same way, as I think it has been designed into the device as a "feature"......in other words: have to actively press it to make it work, so that it cannot be turned on by accident (hence why it is mostly recessed)
I don't think your device is broken....suspect if you return it, you will get one with exactly the same feature
Many thanks for your comments!
I feel much better now, since I know others have the same issue and it has not be a fault on my device.
Even it where faulty, I could live with it, cause it works all in all, but I think it would be much better to have a decent tactile feedbak on the power-switch.
Perhaps the power-button is a solid peace of hardware, but often when I press it I think something like "how long will it take, till does not work anymore" - but this is only a psychological issue, perhaps.
Many regards!
the button should project just enough to feel it with your fingers
the earlier htc touch had a recessed power button which was a bit difficult to press....so the one on the diamond is relatively easier to press coz it projects out of the body
also, how ur holding the device whilst pressing the power button also makes a difference!
Is anyone else experiencing the occasional mixup when hitting the back button? As not always, but many times regardless of the application thats open, I'll hit the back button and the search will come up and I wondering whether thats a common problem or a sensor in my phone is defective and I need to exchange it for a new one...
Thanks in advance
im having a different problem with the buttons. a lot of times my first touch wont register and i have to press it multiple times for it to be recognized.
I've noticed that my touch buttons aren't as sensitive as the touchscreen, and that I need to use a lot of pressure to get them to activate on the first try.
not alone there.. same issue here. I have a clear screen protector over them though.. though it shouldn't be a problem.. I've had the issue even before the protector so..
I have a problem with the back button too, not the other ones. However, when I press a spot a little to the left of the back button and not exactly over the button, it seems to register the press correctly.
I have found that the buttons just do not like any other finger than the index finger try to use the thumb and it will go to search or do nothing.I also returned my first phone as the buttons were terrible 80 percent of the time they would not work.So there maybe be a flaw in some of the phones as this one works fine even with the phantom skins on.The first phone would not even register a response with the skin on.
The buttons on the Captivate suck.
Buttons, as a construct, are well known.
The functional priority of the button is not a mystery and hasn't been for 100 years.
It has to click or otherwise give the user an indication the button has been pressed far enough to take effect.
It has to be tacticle. You have to have some way of knowing that your finger is on the button before you press it.
You have to have some leverage to put enough force on the button to make it move.
It has to be about the size of a finger tip.
It has to be visible. If you can't see it you can't press it.
It has to be different than other buttons that are millimeters from it.
It has to react the first time you press it, or you will naturally press it again, achieving unwanted results.
In all of the above, the Captivate fails.
The T-Mobile Galaxy has more a lot more real estate below the buttons to allow your fingers to get on to them, and a raised ridge on the rear surface of the phone exactly to give your other fingers something to grip against to increase aim and pressure.
But the Captivate has a nice lot of space at the top OH YEAH!
The only problem I have with the buttons is that I can't see them in a dark room
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm getting something similar. Sometimes when I hit the home button the search button blinks as if I had pressed it, then brings up the search screen. On my first captivate (mfg. date 7/16) sometimes it would happen once out of every hundred presses and sometimes it would happen 3 out of 5, very inconsistent. I traded that one in for one with a later manufacturing date (8/10), and my new one does it too but maybe only 1 out of every 100-200 presses. The fact that the search button blinks makes me think it's some kind of short/hardware issue. The back button has only triggered a search for me once, and that was on my first phone.
So this is a hardware issue or a software issue?
My back button on my phone must be pressed 4-5 times sometimes before it will register. The phone did not have the issue when I got it, and a friend of mine who has the Captivate as well does not have this issue.
It may be my imagination, but the phone seems to register touches better after I run a task killer or after restarting the phone, but tends to have issues when multiple apps are up and running.
I was having a button problem as well but fixed it by upgrading to JH3. h t t p://forum.xda-developers.com/showthread.php?t=767666
Your mileage may vary but it worked for me.
May be my imagination, but it seemed to be more isolated to back button on JH3 than JF6 on my machine. My perception is that if I take an additional half-second pause before pushing back button it registers more often. Do not believe it is hardware though. I believe that your home page(button), settings (button), and search(button) all reference something that resides in permanent memory(ROM) whereas the back(button) is trying to recall something that is in temporary memory (RAM) and possibly similar to lag issues may be related to Samsungs somewhat proprietary file allocation system. I am by no means computer literate enough to ponder concept any deeper than just mentioned.
I was having a problem with pushing the home button and the search would come up. I took it to a AT&T store and because I was still in the first 30 days they swapped it out for me.
i'm having a completely different issue with my touch buttons. my back button will register multiple button presses even when i'm nowhere near it. it's quite frustrating to be in the middle of an app and all of a sudden the back button goes off 3 or 4 times and gets you back to the home screen. i've tried searching the forums for some resolution or to see if someone else has had this, but not yet.
Edit: I must not have searched thoroughly enough, found another thread on this issue. http://forum.xda-developers.com/showthread.php?t=858873&highlight=back+button+issue&page=2
power button: Too recessed and flat, to the point where I now have to use my fingernail to power on the device.
volume button: Flimsy to the point where I can literally slide it up and down. I can also hear it jingle when the device vibrates.
Backcover Flimsy, moves around too much and is never tightly secured.
hardware: When I unplug my device from the charger and the screen is getting ready to time out, it flashes green, then times out... (this looks like it's going to create bigger issues down the road)
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
I'm 2 for 2 on the first two annoyances (power and volume button).
I'm getting it replaced again (for the third time) tomorrow morning. I've also noticed these problems with the store models at various T-Mobile stores.
If I have the same problem with my third device, I'm returning it and getting my refund. Omnia 7, here I come.
Hmmm... I don't care much for the power button placement, but I haven't seen any of the other things you mentioned.
jimbonics said:
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
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regarding issue #1, how did the problem go away? did some mechanism inside shift causing the power button to pop out more? just wondering?
i also have the loose battery cover. very annoying.
also about the screen... havent seen this mentioned before. i have a slight gap at the left and right edges of the screen where it meets the chrome-ish border. its pretty easy for particles to get stuck in there. compared to the hd2, this gap is pretty noticeable.
I thought I was the only one with these issues lol, figured the recessed power button was just a design oversight
@jimbonics: just wondering, but why do you advise against using your fingernail?
Sent from my T-Mobile G2 using XDA App
jimbonics said:
Power button: 1 in 20 HD7
Volume Button: Again, 1 in 20 have this
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Seriously? I checked a batch of HD7 in malaysia, and exceptionally, all of them had this issue. You're just so lucky you dont have it
daaango said:
why do you advise against using your fingernail?
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Maybe because of this ?
Thanks Shu and daaango.
I knew I wasn't crazy in thinking this was an issue only I was experiencing.
I've also read several phone reviews, and a lot of the reviewers mentioned about the power button being recessed and stating frustration waking up the device.
I don't know how HTC can fluff up something so important. I mean, what good is a product if you can't power it on; wake it up? One would think they would put emphasis on having a solid foundation on the power button.
Melcali: Yeah, on one phone the power button managed to become flushed, to the point the user had to use their fingernail (even though i found it easy to turn on with the flat of my finger, almost like it was capacitive). However, next day it had 'popped out' a bit and had become less recessed and hasn't been a problem for him since.
daango: In addition to what Shu posted, using your fingernail is likely going to cause you to press the button in harder than it needs to be, which would likely cause the button to be crammed in more and more over time. If it can't be prevented, it can't, I'm just advising against it.
I've got two unopened spares. I'm going to crack them open and see if the volume button jiggles.
Ah, thanks shu and jimbonics for explaining that
Honestly, I don't think it can be helped. Maybe my fingers are too round or something, but using my fingernail seems like the only option right now. I might try adding layers of tape on the button so its easier to press but idk yet... it might take away from the aesthetics
Sent from my T-Mobile G2 using XDA App
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
amb9800 said:
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
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Click to collapse
wow, you have had a lot of problems. I'm still on my original hd7 since second week of november.
1. power button is slightly recessed, but no problems pushing it with my finger (not nail)
2. camera button does have some orange on it, but it functions properly.
3. volume buttons work fine, maybe a little slide to the rocker, but doesn't effect controls
4. no flaking of clearcoat, no wp7 logo coming off, no lcd discoloration no matter how hard I press on the search or back buttons.
5. Back cover fits properly. I haven't had much reason to pull it off after initial placement of sim card, thanks to phone not constantly freezing. There is a slight gap where the back cover meets the smaller cover.
What are you subjecting your phones to???
I agree the hd7 build quality might not be iphone, but it's holding up well for me. It's not like we have a lot of choices on t-mobile, the dvp has way more problems at this point.
amb9800 speaks the truth. I went through 3 different units that had defects to varying degrees. I had similar issues with the EVO as well. HTC are notorious for shoddy craftsmanship.
I have the same problems they started AFTER my 30 days .. So i havent tryed to go and change at my local T-Mobile!! Is there any loop in the contract or something that would let me change it for anither phone and pay difference/get a refund xD
have the same problems as the op
So you've played with changing button sensitivity, heard about perhaps removing the screen protector, but still don't get it?
I think I might.
Try this, let me know if you guys can confirm, then perhaps we need to send info to HTC?
Unlock your screen
Place your phone on a level surface so its curved back can rock back and forth.
Enter the app drawer, so pressing HOME will actually do something.
As gently as you can, steady the phone with one hand, and touch HOME (It should work)
Now, re-enter the app drawer and press quickly on your phone's HOME key. This will cause it to quickly rock back and forth a bit and shake.
Press the home key all you want, it shouldn't work... especially the more you bang on it.
Wait 10 seconds.
Steady your phone again, press HOME gently. It should work.
The theory? Something is programmed in the phone that if it detects rapid shaking, like maybe in a pocket or being handed back and forth during watching a video... to turn off the buttons to prevent undesired actions. BUT, the curved back of the phone naturally lets this motion occur so it's triggering when it shouldn't.
If you're particularly twitchy, maybe that can cause it from time to time while even in hand too?
SOLUTION:
Run calibration tool a few times until the symptom goes away. Try alternating between pressing more firmly or more softly to make a difference. Take care to center your fingers on the letters.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
Long813 said:
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
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Click to collapse
LOL
compact_bijou said:
LOL
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Click to collapse
Heh, come on man... the phone has BOOM Sound, it was meant to be rocked, no?! :laugh:
Serious note though... yeah always have thought the buttons worked fine too and thought other people were crazy...
I lay it flat though casually press them, they go away and don't come back.
Also couldn't replicate it. Basically the home/back buttons work when they want to, which apparenlty is about 95% of the time. The other 5% is just purified annoyingness.
Allegedly HTC has fixed the button problem in 1.29.XXX.12 which so far has only rolled out to unbranded phones in Europe and Asia. However if you have the international phone you can install the newest Android Revolution ROM which is based on the .12 software. Everyone who has .12 seems to agree that the button sensitivity issue is gone.
Re-ran calibration tool pressing normally and it seems to have fixed it.
No amount of shaking or rapid pressing causes the phone to miss a button press.
This is with US Version of phone w/ screen protector.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool
Hi all,
It seems my home button is way too sensitive, it sometimes(I say sometimes because it seems to vary) senses a touch from up to 3-5mm away from the screen. This becomes problematic because since it's range is so big, it can pick a normal press as a long-press or even seem to be pressing by itself and it's pretty annoying. Is there a way to lower/calibrate it's sensitivity or even better, to move the "hold" functionality to the back or HTC button?
This wouldn't have bothered me and I haven't even noticed it until I made a very favorable (for me) exchange with some guy and he calls me the next morning to tell me I tricked him because I gave him a faulty phone and the button presses itself, so I had to tell him I'll look at the phone and try to see what the problem is and if I can fix it by tomorrow, so any help would be appreciated!
Also, the guy said in 2 instances he put the phone down and it kept pressing itself.
Edit: apparently the problem might be liquids(water or sweat) on your finger, explains why it would keep activating after your finger was taken away. That moment when you're using a product wrong and blaming it on malfunctions. Can anyone replicate this for me? Wet your finger and press the home button, see if it registers as a long press(i.e. opens google now), I want to be sure it's not limited to my device.