Database Develop

AT&T Tilt Black Screen Fix !

Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!

I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.

Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.

if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help

While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).

Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!

rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.

Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!

I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?

Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?

rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!

asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.

Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?

I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.

i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?

Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!

Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.

Help me unbrick my ATT 8925

Hi,
I tried to unlock my ATT 8925 and looks like I screwed it royally Now the tri band color also dont apear! It is all black screen. If I press camera button and then do a soft boot (reset) then I can see the power light. Please help!

if you go the wiki page for this device it might help you out, or try searching google

shuman said:
Hi,
I tried to unlock my ATT 8925 and looks like I screwed it royally Now the tri band color also dont apear! It is all black screen. If I press camera button and then do a soft boot (reset) then I can see the power light. Please help!
Click to expand...
Click to collapse
try contacting GSLEON or Jockyw2001

Go here http://forum.xda-developers.com/showthread.php?t=393337 , download attached files and start from step 4

what kind rom are you using if its 6.0 then theres the problem flash to a 6.1 rom

How do I fix the rom 6.1? It is total dead seemz, not even power light! any help is much appreciated.

Did you try bootloader mode? Power+Camera+Soft reset button?
Kraize

I dont belive I tried the boot loader mode. I'll do that, however, what should I see if go into bootloader mode? what is the next step. Thanks everyone for their help, much appreciated.

No luck, I tried bootloader mode, same thing, all i get green power light and black screen!

your phone is in oemsbl, you erased everything. if you follow what i said in my previous post(#4) you can fix it.

Hey,
any help with a Tri-colour screen problem?
other thing is, i can't tell where to read your reply from
Jerry

Hey,
can anyone help me with AT&T 8925 Tri-colour screen problem?
msn please @ [email protected] because I have no idea how to read the reply to this post, I'm new to all this..
It froze one day, soft reset and it came back in tri-screen. I plugged it into the charger and it worked..
Did that a few times now it won't do anything and it is stuck in tri-colour with:
KAIS1*0
SPL-1.93.000
CPLD-8
i didn't instal anything, it just locked up and not nothing I do, soft or hard reset will make it come back.
I also wanted to install an Australian OS to Telstra maybe, but not sure which ROM or RUU to download.
Can anyone help please, this is extremly important... and donations will be paid on completion of problem.
Thanks

jasonrush said:
your phone is in oemsbl, you erased everything. if you follow what i said in my previous post(#4) you can fix it.
Click to expand...
Click to collapse
what if set can't conect with mtty and no conectivity with the pc and only green lights on the set?????

i have an att tilt and i was trying to unlock it and it got bricked. it will cut on and everything but it doesnt make the swoosh sound when it gets to the white att 3g screen. after that screen it goes completely black and i cant do anything. iv tried the soft reset and it works perfectly fine, the touch screen and everything works great and it goes to the try screen but when ever i try to connect it it doesnt say usb, it says serial. i need any help you can give me its just been sitting here for about three month and i need to unlock it.
please help.

montreezy said:
i have an att tilt and i was trying to unlock it and it got bricked. it will cut on and everything but it doesnt make the swoosh sound when it gets to the white att 3g screen. after that screen it goes completely black and i cant do anything. iv tried the soft reset and it works perfectly fine, the touch screen and everything works great and it goes to the try screen but when ever i try to connect it it doesnt say usb, it says serial. i need any help you can give me its just been sitting here for about three month and i need to unlock it.
please help.
Click to expand...
Click to collapse
Try following all these steps.
http://forum.xda-developers.com/showthread.php?t=433835

I Think I Messed Up My Tilt While Unlocking Help!!

ah! i was using the unlocking program from the forums to unlock my tilt. i got to the 2nd step. and then from the 2nd step when it was restarting it showed the att start up then the 3g start up then it stays on a black screeen. i took out the battery and tried again and same thing. it stays on the black screen. i even reset the phone and same thing! idk what to do!! please help!

cid or sim unlock?
If it is the sim unlocker, which I think you are using the second step is to check your radio. Therefore, this is occurring possibly because you installed hardspl. Try a hard reset then search this thread:
http://forum.xda-developers.com/showthread.php?t=334679

yes i was doing the sim unlock. idk how installed hardspl. (im farely new to the whole windows mobile deal)... i tried doing the hard reset but it does the same thing. (hard reset = green button, red button and power button all at same time?)

no that does not equal hard reset. Didn't we go over this with you already?
Hold down both soft keys and insert stylus. soft keys are the two keys that have horizontal lines or dash whatever you want to call it. So hold those two down then insert stylus. You will receiving a warning. When you receiving this warning hit the green button. Then you will receive a notification to hit the green button again (the send key).

i did the hard reset, windows mobile installed, and it went back to the black screen.
so now what?

Somekid said:
i did the hard reset, windows mobile installed, and it went back to the black screen.
so now what?
Click to expand...
Click to collapse
I had the same problem u have to flash your original rom back to normal for evrything to go back, hard reset wont work.

Just stumbled on this thread as well so I thought i'd add a little information. I had this Exact same problem. Black screen after step 2. I went ahead and tried to do the 'unlock' of the phone even though i couldn't see anything. I dont know if it worked or not, but whatever. Did a reset, still black.
So I went ahead and flashed HardSPL 3.29, still black as I expected.
I THEN installed a WM 6.1 cooked rom that requested said HardSPL to be precise it was this one http://forum.xda-developers.com/showthread.php?t=416276
Anywho after flashing that rom, everything was good again, the screen worked as it should etc.
My guess was that the Hard SPL was screwing things up because my phone was still on the original ATT WM 6 rom.
Anywho, all is well. I hope this helps someone else down the road.
MF

Stuck at boot screen

I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you

I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.

Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!

tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
Click to expand...
Click to collapse
Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.

still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!

1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.

I Unbricked my 8125

Ok, I know not everyone will have a similar situation and maybe my post is quite late since many might have moved on to other nicer phones ;-)
I was uploading ROM using ShellTool that takes awfully long and my PC (an XP) decided to download updates and reboot all by itself. Needless to say, I was stuck at the boot screen with the IPL, SPL, GSM and the OS screen. The OS was showing 6.0.0.1 and that's it. pressing the Voice Dial and COMM button and resetting didn't help. So out of frustration, I pressed the Camera and Voice Dial buttons and did a reset and Presto, got the Red, Green, Blue with USB screen. I was able to load ATT's WM5 on it. Am sure many will like to know this minor pleasant mishap.
Hard Reset is mentioned here http://www.pocketpccentral.net/help/cingular/8125reset.htm
I would call my trick as the Hard Wiping

ak2k8 said:
Ok, I know not everyone will have a similar situation and maybe my post is quite late since many might have moved on to other nicer phones ;-)
I was uploading ROM using ShellTool that takes awfully long and my PC (an XP) decided to download updates and reboot all by itself. Needless to say, I was stuck at the boot screen with the IPL, SPL, GSM and the OS screen. The OS was showing 6.0.0.1 and that's it. pressing the Voice Dial and COMM button and resetting didn't help. So out of frustration, I pressed the Camera and Voice Dial buttons and did a reset and Presto, got the Red, Green, Blue with USB screen. I was able to load ATT's WM5 on it. Am sure many will like to know this minor pleasant mishap.
Hard Reset is mentioned here http://www.pocketpccentral.net/help/cingular/8125reset.htm
I would call my trick as the Hard Wiping
Click to expand...
Click to collapse
It's not a trick, it is called the RGB bootscreen.

not same as RGB, the actual boot.
well, all I got stuck was at the boot screen, not the RGB screen, the screen that just shows the IPL, SPL, GSM and OS numbers with the Cingular screen. I did not find anywhere that showed me to get out of the screen till I accidentally came across it. Actually, the record button is not necessary, just the camera button is fine while pressing the reset and holding it till the RGB screen is back.

Where did you get AT&T's WM5 rom, I am having the same problem. I have the IPL/SPL but can't find the rom, the link in the thread here no longer works.
Thanks.