Using the standard HTC ROM.
Ok, I've set up an e-mail account on the phone that is working fine. If I need to, how do I delete this account? I can no way to do this and there's a distinct lack of info in the manual on how to delete this sort of thing - plenty on how to set it up!
Regards and thanks
Skier641
While in TouchFLO 3D move across to the EMAIL icon. Push the MENU option in the bottom right of the screen. Select ACCOUNTS and then ACCOUNTS. This will bring you to the MESSAGING screen which shows you SMS / MMS at the top, then any email accounts you have then SETUP EMAIL.
Move down using the dpad (hardware buttons) and when you have highlighted the account you wish to delete press the MENU option in the bottom right of the screen and choose DELETE.
Remember use the Dpad to highlight the email account you wish to delete. If you use your finger you will more than likely open the email account instead of just highlighting it.
Many thanks tomchap. The collective knowledge and experience on the www is amazing.
Skier641
What if the account does not exist?
Ok, but what happens if the account is not listed there? I used Sprite Backup to backup the data on my old TyTN then tried to restore it on the Raphael. On the Mail tab of the TouchFlow the email account is listed (it appears as "PDA - Email" - just as it was named on the TyTN) - but I can not open any message and I can not delete the account either - because it is not listed.
Any ideas?
Delete Email
Try this mate....I also search high low...until i found this...
Already had that issue myself and solved it here:
http://forum.xda-developers.com/showthread.php?t=415579
FINALLY! I've been looking too. Tried other non-working solutions. I am a very happy man,. Thankyouthankyouthankyou. (Bows)
Thanks a lot, had this problem as well!
Related
Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!
Hi guys,
Im running wm6.1 on my kaiser. As we all know on the htc today screen, theres the 3 buttons below the clock... email, text, and missed calls.
i get a txt, the middle icon shows ive got 1 message. i click that, opens up my sms/mms inbox... read txt etc... close screen.
i then get an email, the left icon shows ive got 1 message. i click that, but for some unknown reason, it loads up the sms/mms inbox. I have to then switch to my email account using the drop down menu.
This never used to happen, but it does it all the time now...
Also, i created a "new account" using my gmail address, instead of using the "outlook E-mail" account... could this be causing the problem? i dont want to have to flash my ROM again, but id like to get this all working properly.
Finally, i just downloaded Slithers CUBE (SCLPC w/FTouchFLO)... and i cannot find where i need to link the email button to in the config. yes, i am a noob, but id still v much appreciate any kind of help with this matter.
thanks one and all
I believe that the Email Icon is linked to the outlook account specifically and not to a user created account (Like Gmail). If it does not find a valid outlook account then it may open up the last accessed account (E.g SMS/MMS).
Hopes this helps.
i've just created/edited the outlook account so that its got all the details etc from my gmail address... but for some reason, it comes up saying error syncronising...
billgatessucks said:
I have to then switch to my email account using the drop down menu.
Click to expand...
Click to collapse
While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn
olsenbjo said:
While you are inside the "Message" application (I do not know the correct English word as I'm using a Norwegian version of WM), you can use the left/right button to switch between SMS/MMS, Outlook and other additional e-mail accounts.
/Bjørn
Click to expand...
Click to collapse
Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.
billgatessucks said:
Hey Bjorn (sorry, i cant find the propper "o")
I can see what you mean, but my issue is more that it should simply load straight into the email account. And now that ive deleted the account i created, it does just that - loads straight into the outlook account.
However, i keep getting the "error syncing" message whenever i try to download my gmail email.
Click to expand...
Click to collapse
My intention was just to give you an easier method for switching between your accounts, as this method should be more user-friendly than using drop-down menus
/Bjørn
Try this:
1) Download and run KaiserTweak
2) Find the 'HTC Application' branch.
3) Change the 'HTC Home e-mail button' to 'Open default Mailbox (Advised)'
I've had this same problem in the past. Essentially when you push the e-mail button and it's not working correctly it will open up the messaging app wherever it already is. So if you have SMS open (but minimised/off screen), then pushing the e-mail button will simply open it there.
jonc
Im afraid i've been one step ahead... kaisertweak was one of the first things i downloaded... originally, i did have the problem with it loading up the "choose accounts" messaging thing, and i changed that using the kaisertweak settings...
but im afraid, one day on, that i still cant download my email using the outlook account i searched lots yesterday, and found that people either used activesync to jumpstart the emails, or that it just randomly worked the next day. But ive tried both, and both have failed
please, someone, help me get my mail...
billgatessucks
Have exactly the same problem. Did you find the solution?
nope, no solution...
i was fed up of not having emails, so ive remade a new email account and i just have to switch...
tho i am looking into ways of remapping the softkeys so that one is assigned directly to going into your email inbox, and the other to start a new sms... two vital functions that dont seem to exsist on the kaiser
OK, this is probably a silly question, but I can't figure it out for the life of me.
I have set up a mail account to Gmail. In that account I'm forwarding some other accounts of mine, so it gets pretty crowded.
What I would like to do is delete messages from my phone but NOT from Gmail.
Outlook Mobile offers two choices, as far as I can see: when deleting messages either
Move them to server trash, or
Delete them off the server.
Neither of those suits me. I only want to delete them from the bloody phone.
A further restriction is that I like to use my mail from TF3D, and therefore would rather not having to install another mail client unless TF3D can somehow be coerced into working with it.
Oh, and in case you wonder - I don't sync my mail with the desktop Outlook. I'm using Gmail more and more...
Thank you all for your help.
have you tried both options, and seen what the effect on the server inbox is?
ive thought of this before, and it annoyed me greatly, but i cant remember the solution. plus, we all know how wm doesnt word things correctly.
rory
err... sorry.. duplicate post.. don't know why
Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps
L o r d R a j said:
Tap on mail (touch flo)
Inbox
Menu-Tools-options
Tap on Gmail
(setting should open up now)
Hit 'Edit Account Setup'
Click on next next next next next
(hide key board on Automatic Send/Receive screen)
Hit 'Advanced Settings'
When deleting messages: (drop down menu)
You can set it there to not delete the messages from the server
Hope this helps
Click to expand...
Click to collapse
Thank you for your answer. However, I only have the two options described in my first post. Can you see a third option there?
err.. oops. Just checked again
I could have sworn it was there!
Sorry mate. guess that was on the P1 or something.. not sure.
This might not be a feasible solution, but ... just a thought..
You could set it to keep the messages only for the last 4 or 5 days..
that way, they won't be on your phone, but will be on your server.
A POSSIBLE workaround.. definitely not a solution
Here is what I configured to use the diamond without loss of messages during their removal :
I created a special e-mail address to use with my mobile phone, like [email protected].
And I set up a redirect additional for all my messages to it.
Now, I can delete all my messages without erasing the ones on my main account.
Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....
sve said:
Try to go to "tools" - "option". Click the account you need to edit. Click "send/receive schedule" - "advance settings" - "when deleting messages" dropdown menu.....
Click to expand...
Click to collapse
Same thing. Just the two options.
Delete from Server.. or Move to Server Trash
OK, I think I've got it. It all boils down to the fact that the default Gmail setup is IMAP. If you change that to POP3 (using the instructions from Gmail) you will be able to delete your mails on the phone only.
It would be nice if someone could confirm this. It certainly seems to be working for me.
EDIT: WORKS! I get "Keep them on server" now.
The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.
sve said:
The problem is related to the gmail server own rules. I have just made a test account and there is no "keep on server" option on the WM mail client. On my other account (my own domain/server) there is no problem.
You could use another mail provider (hotmail, live) for example.
Click to expand...
Click to collapse
Turns out it actually is IMAP vs POP3. While IMAP is generally better, when you do something locally (on the phone) it is as if it was done on the server (a disadvantage in this case).
The key is to fool Diamond into not recognizing Gmail, which means giving the address as [email protected][B]gm[/B].com, then put all the POP3 settings.
On the other hand, I've noticed it will only download the unread messages...
After upgrading to 1.93: No "advanved" tab in phone options, Push-email setting lost
Hi,
I have successfully upgraded the ROM of my unbranded Diamond to 1.93 using the German ROM file downloaded directly from htc.com. Everything went Ok, the phone is well and faster as before. However I notice the following things:
a.) In the Phone options (on the phone page, tap menu->options) I have all tabs from Phone (leftmost), Services, Network, etc. etc. and Others (rightmost) but next to that the "Advanced" tab is supposed to be there --- but it is not! (Of course the German version should show this tab as "Erweitert").
b.) Before the upgrade there was a "Microsoft Push e-mail" setting in the TFL3D settings page. This is not there anymore.
Any ideas anyone?
BTW: Can anyone point me to a page describing how to get push-email going with my diamond using a free push-email provider on the internet? Thanks.
Cheers // Tom
a) see http://forum.xda-developers.com/showthread.php?t=429823
b) Advanced Config - Menu - More Settings - Comm Manager
Deselect something you don't need (so much) and select Push mail
Thanks a lot -- works flawlessly.
Where can I configure Microsoft Direct Push, though? I can't find that?
Thanks // Tom
Open Program Advanced Config (version 3.2)
Select Menu (left bottom)
Select More Settings
Select Comm Manager
Select button style ON/OFF buttons
Then you can select 6 choices
One of the choices is Microsoft Direct Push
OK
Done
Softreset
Ok - got it now.
A related question: I want to use GMX Push Mail using IMAP IDLE.
I've configured the account on the Touch Diamond but how can I enable IMAP IDLE on my Touch Diamond so that it doesn't disconnect the IMAP session and stay connected and immediately get newly arriving e-mails?
Thanks // Tom
Oh - and when I have multiple e-mail accounts, where can I select which e-mail account is the default for the TF3D display?
BTW: I love my Touch Diamond!
Tom
The default email account is the first one you add. The amount of unread emails is an aggregate of all your accounts in TouchFLO 3D.
About the push email, haven't used GFX, but with Exchange you just set Activesync sync schedule to 'As items Arrive' which turns on push email. Sorry I can't help more than that!
Ok, thanks but ain't there a way to change the e-mail account which is used for display in Touchflo 3D?
As for push-email. The HTC e-mail client is said to support IMAP IDLE, however I cannot find any setting related to that?
Any other ideas anyone?
Thanks again everybody for your help.
Cheers // Tom
tomleitner said:
Ok, thanks but ain't there a way to change the e-mail account which is used for display in Touchflo 3D?
Click to expand...
Click to collapse
I'm not sure what you mean, as 'multiple' email account can be shown in TouchFLO 3D? Once you set up more than one, you can click the little icons and the envelope will flip over to show you the next account? And like I said, the first account you set up is the one that is shown first on the mail tab. I'm sorry if I'm misunderstanding your question.
salada2k said:
I'm not sure what you mean, as 'multiple' email account can be shown in TouchFLO 3D? Once you set up more than one, you can click the little icons and the envelope will flip over to show you the next account? And like I said, the first account you set up is the one that is shown first on the mail tab. I'm sorry if I'm misunderstanding your question.
Click to expand...
Click to collapse
Ok, I was misunderstanding the Mail page in Touchflo 3D. I did not see the little e-mail account selection icons on the right border of the screen. I have my old GMX account on the top now and my new GMX Push account on the bottom and can select between the two.
Now the only thing left is the IMAP IDLE setting which I cannot find.
As a related question: GMX requires particular SSL ports to be used for sending/receiving mails. Where can I configure the mail server SSL ports?
Thanks everybody // Tom
Hi, when using TF3D and I select the email tab I am shown an account that does not exist. If you go to the mail accounts it is not visible there. Clicking on the mail envelope in the middle that shows an email (the account did exist once) does nothing.
I want to remove that account. I assume its a registry tweak. Does anyone have the answer to how to remove it?
Cheers,
Brisnick