Hello, after some time I experienced strange problem with my TyTn II. Some of incoming calls are redirected to voicebox even if the phone seems to be connected to the network. Moreover, I almost cant connect via 3G to the internet. It tries to connect than returns the message "called modem disconnected". The internet icon changes to something like two arrows with X. It connects sometimes but the internet seems to be quite slow and it disconnects after some time with the some message. Sometimes but rarely, the outgoing calls are not working as well (without any message, just "calling" changed to "end of call" message). Sometimes the phone looses signal in the area where definitely is a good signal. All other functions are absolutely perfect, SMS including.
Anybody experienced such issue ?
I made hard reset but it didnt help. I tested the phone in different places. I am using original ROM and new SIM card which work perfect in other phones. I have never flashed the ROM, never bathed my phone in the beer, nothing bad happened to it
I sent it to HTC service but they have returned it after one month with the message saying that during troubleshooting they didnt experience any problems so they just rewritten the original software in the phone. It was ok than for 2 weeks but now all problems returned again.
If you have any hint or have the same experience, please let me know. Thanks
Try switching to GSM only (no 3G) mode.
If it works there, it's most likely hardware fault.
Related
Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
Click to expand...
Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
Click to expand...
Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?
I am not sure why, but sometimes I will go to browse the internet and Opera keeps displaying a message that the remote gateway is not responding or that it has timed out or something similar to that.
Generally I have very strong signal strength and it often happens when I have HSDPA switched off though I cannot confirm that it is always this way. With HSDPA switched on, it can sometimes take a minute or so to connect, but I dont think I get this issue. As I say hard to tell as I tend to switch off HSDPA except when I want to do some extended browsing.
I have no other issues with my Diamond - I would go so far as to say that in every other way it is perfect!
Does anyone have any idea what my problem might be? Oh, I have an unlocked SIM free phone and I am using my T-Mobile SIM in it.
Thanks in advance.
Hi all,
Is there anyone here using a Galaxy Note with Idea in Kerala (specifically Trivandrum)?
I am having real trouble connecting to Idea's GPRS net, with the Note insisting that it cannot connect to the network (data only - voice works perfectly).
This happens with both the E (GPRS?) and H (3G?) data indicators. The arrows either remain dark, or the down arrow remains orange (up arrow green). Is this normal?
I have downloaded and installed all the configuration messages sent to me by Idea when I first inserted my SIM.
I currently have four listed access points:
idea_gprs
idea_internet
idea_mobile
idea_mms
No matter which one I select to use, the Note keeps insisting there is a network error.
So I cannot use Google Maps for driving directions, or even Voice Talk in driving mode, because I keep getting the message:
"Cannot connect to server. Please check your network settings and try again" in a dialog box on the Voice Talk screen which takes me to the network settings.
This is especially true in Voice Talk.
Please help.
I've faced this issue a few times on idea kerala network usually between 11 30 pm and 2 am. It's a network issue. you simply have to wait it out , in a few hours it will start working again.
I think idea's apn is "internet" not "idea_internet"... change the settings and try again...
have you tried it with other networks providers? check if 3g is working to make sure this issue is not phone specific.
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
gps
pillainp said:
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
Click to expand...
Click to collapse
try gps fix from market
Samsung Voice Talk
Right.
As far as I can see, Samsung Voice Talk is the only app that regularly has trouble with Idea's GPRS/3G.
Generally service is so poor and connectivity so slow that I initially thought it was a device issue.
However, on further investigation, I find that Voice Talk, while it works perfectly on WiFi, will not do so on GPRS/3G.
Everything else connects with blazing slowness, thanks to Idea.
The one constant is that whenever I try to use Voice Talk under Idea, it immediately throws the error:
"Unable to connect to server. Please check your connection settings and try again."
This dialog box has a button to the connectivity settings menu.
However, no matter what connection I choose out of idea_gprs, idea_internet and idea_mobile, Voice Talk continues to throw the same error.
Any ideas?
I am thinking maybe delete and re-install all the Idea APN's.
Anything else I should/could try?
Thanks in advance for all your help.
NPP
Just upgraded from my M7 to the S6 Edge last Sunday. Since then the S6 has randomly disconnected from both voice and text service twice. The display indicates strong signal and that it's connected but no incoming calls or texts go through. The first time required a reboot to regain connectivity and the second time it took over 5 minutes before it returned. Attempts to make outgoing calls timed out with no connection. Do Not Disturb mode is off and the phone is provisioned correctly. There's no warning that this is happening until someone contacts me using an other method. Any ideas?
I would try a factory data reset. Whenever I've had problems that almost always fixed them. Make sure you back up everything since it totally erases the SD card. If that doesn't work, get a replacement.
I have a complaint out with ATT right now regarding my text messages. Weirdest thing ever - I'm NOT getting text messages at random times from random contacts on my phone but I AM getting them on MightyText, how odd is that? I can't imagine why this is happening, and they've asked me every question in the book all the way down to if my phone had any damage, water or otherwise.... I just got this thing, no it isn't broken!
Hopefully an update or something with figure it out
Try disabling VoLTE option
Has this been happening on your WiFi or mobile data or both? If on WiFi Check with your router it can potentially be dropping packets. Please specify
I have a Microcell and I've unplugged it to see if that was the problem. It was still connecting fine on wi-fi when it did this. I ran a packet loss test and after five minutes there was 0% loss.
Aside from the packet loss did you manage to measure the jitter on the line? Also when connected to the microcell are you surfing through the WiFi or is it using your mobile data still?
It's not jitter either. A 5 minute run all showed times of <1ms . When this occurred the phone had been idled for a few hours and just didn't seem to wake up. It seems to be confined only to voice and text service.
Sounds like your network is fine. Just have to see what att has to say about the smscreen and voice. By the way have you try turning off the volte (enhanced 4g lte) feature as well ?
Well....it just did it again. Definitely not a conflict with the microcell. It seems that once the phone is on and displaying for 3 minutes or so then it will start to work. I've disabled enhanced LTE to see if that makes a difference. It's done this about 48 hours apart now three times. I'm about to dump this thing back on AT&T. I'm beginning to wish I had gone with an M9.
Phone was replaced under warranty. The new one doesn't have this issue at all. Chalk it up to a bad sample.
Is anyone having signal issues with the axon pro? My phone keeps going in and out of signal, and while my status bar says that I have "no service" I will have full bars, but only when connected to WiFi. When not connected to WiFi, all the bars are lost.
Is anyone else experiencing these signal issues or bug of this sort? Just trying to determine the root of the problem.
Sent from my A1P using Tapatalk
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Those are precisely the issues I am having as well
Sent from my A1P using Tapatalk
I got some signal issues too I only get 2 to 3 tower usually but at time its completely dead and until I reboot my phone signal doesn't Pop up ...and at times even though I have like 2 signal tower it shows emergency calls oly...I don't use WiFi calling as am on straight talk.but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .
Signal keeps fluctuating call clarity is a lil bit poor comparing it to my old lg g2 . macro focus doesn't work at all u can't focus a thing that's really close in auto. I dono what to do with this phone.it just doesn't satisfy the basic need of a phone voice calls and message(messages take a long time to send ).
vickytarunl said:
....but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .....
Click to expand...
Click to collapse
I see the same issue. I have created a thread for it. Not sure how widespread the issue is
http://forum.xda-developers.com/zte-axon/general/wifi-calling-notification-issues-b25-t3290959
Coldheat1906 said:
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
Click to expand...
Click to collapse
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
gflash2015 said:
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
Click to expand...
Click to collapse
Well hopefully ZTE will come out with a fix really soon, I don't think that they want to lose the users they have.......
Loss of at&t signal
In one location that I frequent I always sit there without a cellular signal while people around me are using their cell phones
LTE signal strength sporadic
My Pro shows a few bars for a couple seconds,then NO SIGNAL for a few seconds. ZTE is not fixing this problem? It has been going on since January. Now is September.
For those with this issue, does a factory reset change this behavior, or at least the frequency of it?