Database Develop

o2 Email settings

Can anyone help with the correct email settings for a btinternet account to send emails. Receiving is no problem but all I get is errors when I try to send email.
It is an XDA2I on o2 business.
Sorry if this has been answered before.

Hi, I had troble setting my bt internet email as well. I finally got it right by setting up in the Active user/ messaging and using the set up wizard.
That asks for email name, password it then went away and arranged the connection.
I had to soft reset after setting up.
Setting up in the Today screen gave me the same as you.
Hope that helps.

Thanks for that, I finally got it sorted.
To use btinternet you need to use smtp.btinternet.com as the outgoing server not mail.btinternet.com as advised by o2.
Also the box on smtp authentication needs to be checked in the advanced settings. Something to do with spam blocking, strange that o2 Business knew nothing of it.

tytn2 imap gmail

I recently flashed my kaiser with the latest duty rom.After that i try to setup a imap gmail account.
The problem is that i can recieve mail, but when i try to send it gives the error :the message(s) could not be sent.Check that you have network coverage and that your account information is correct.Then try sending again
I checked / dubbel checked the imap settings from gmail, but nothing seems to work.
(if i try to setup pop3/smtp everything works fine)
Is there anybody who can help me ?

I think it comes because WM6 wants to automatic set some settings.
Try the following:
Create a new imap account.
By the email adressfield put something like. [email protected]
Fill in all the other fields but remember to select imap4
When finished go back and edit the account with the right settings.
I had to do this with my own phone to get it working

have you enabled imap within your gmail settings at mail.google.com?
have you set the SSL settings to yes?

Tom , yes i enabled imap on the gmail setting, and yes i checked the ssl setting ( i cant change anything, only set the V )

@AAthesource : i tried this already, this is the only way to setup gmail with imap, otherwise the setting are automaticly set tot pop3 etc

the cosmic gate said:
I recently flashed my kaiser with the latest duty rom.After that i try to setup a imap gmail account.
The problem is that i can recieve mail, but when i try to send it gives the error :the message(s) could not be sent.Check that you have network coverage and that your account information is correct.Then try sending again
I checked / dubbel checked the imap settings from gmail, but nothing seems to work.
(if i try to setup pop3/smtp everything works fine)
Is there anybody who can help me ?
Click to expand...
Click to collapse
I've had this problem with WM6.0 (Dutty's RTM4). The issue seems to be the ssl certificate than GMail sees fit to change every now and again. The SMTP info doesn't seem to change in the registry. Even with account deletion and re-add with the same name doesn't seem to fix this. I usually have to delete the account and then add with a different name.
Does anyone know where the fsck Pocket Outlook et al store the account information and especially cache certificates and passwords?
James

this would be nice if there's a solution !Hope to see it soon

I think you might be using the wrong information. The server isnt mail.google.com, its imap.google.com .
WM6.1 will automatically fill in settings, so you have to start off by making the address [email protected], then after you are done you can go back and correct that address. Here are the details from google's site. (remember to put the wrong address the first time around)
1. Enable IMAP in your Gmail account settings.
2. Open the Start menu and select Programs > Messaging > New E-mail Account.
3. Enter your Gmail username (including '@gmail.com') in the E-mail Address field.
4. Uncheck the box to get settings automatically from the Internet and select Next.
5. Select Internet e-mail as your email provider in the drop-down menu.
6. Enter your name as you want it to appear in sent emails.
7. Enter a descriptive name for the email account and select Next.
8. Enter 'imap.gmail.com' in the Incoming Mail Server field.
9. Select IMAP4 as the Account type from the drop-down menu and select Next.
10. Enter your Gmail username (including '@gmail.com') and password.
11. Select Next.
12. Enter 'smtp.gmail.com' in the Outgoing (SMTP) Mail Server field.
13. Make sure that the Outgoing server requires authentication box is checked.
14. Select the Advanced Server Settings link.
15. Make sure that the Require SSL box is checked for both incoming and outgoing emails.
16. Select The Internet as the network connection from the drop-down menu.
17. Select Done and then Next.
18. Select how often you want your phone to send/receive emails from the drop-down menu.
19. For more download options, select the Review all download settings link.
20. Select Finish.
Click to expand...
Click to collapse
My notes on these steps:
1. Ignore
3. Use a made up non @gmail.com adress the first time.
4. There is no check box in 6.1
12. I used imap.gmail.com for my outbound and it works great.
21. Menu > Tools > Options > Gmail Account > Fix Address to correct @gmail.com

@Pops_G it works for me now thanx !
i replaced smtp.gmail.com with imap.gmail.com and it works

is this a long term fix?
@ the cosmic gate & pops_G, is changing from smtp to imap.gmail really a long term fix?
I've found that erasing and re-creating the account will work until they change certificates again.
Going into my options and just switching outgoing to imap.gmail.com didn't fix it for me.
I had to erase my account from the phone and enter it again to work, using imap.gmail as the outgoing. However, I'm not convinced this fixes anything since re-doing it with smtp.gmail also would work until they change the security again.
So, will that not happen if using imap.gmail for outgoing?
Or does any of this really make any difference at all?

@Dishe, I really doen't know if this is a long time fix.But at this moment everything works fine for 1 month.
The only problem is that sometimes its not possible to send a mail.
It's really strange, but for example if you wanna send 4 mails, just 1 e-mail (adress) gives problems

I had it working fine in this 1999 rom but didnt seem to work with the hybrid. I also dont like how imap deletes the mail from the server when u del it off the phone. I just set it back to use pop. Only problem I saw with pop before was everything sent ends up in your inbox.

Jonathan1683 said:
I had it working fine in this 1999 rom but didnt seem to work with the hybrid. I also dont like how imap deletes the mail from the server when u del it off the phone. I just set it back to use pop. Only problem I saw with pop before was everything sent ends up in your inbox.
Click to expand...
Click to collapse
That's silly. You can set it to move trash to server trash instead of delete off server. Then, the message still exists on the server in "trash" until you empty it.
Also, at least with gmail, "delete" only removes it from the inbox. It still exists on the gmail server, but its not in any folders, they just sort of float around until you move them into the trash folder or assign them to another folder.
You can see this by viewing "All Mail" and filtering out the inbox, etc, to just show you messages without any category.
The only real reason to use POP these days is if your mail server does not support Imap. Imap is superior in every way...

It's not silly I don't want want my phone moving or deleting anything. I just want to view new emails. That's what gmail is about. Archiving mail and not having to delete anything. If it moved it to the archive I would be fine with it. I also don't my message in limbo with the "deleted" status.

it works for me for 3 weeks now, but sometimes there's a problem when i try to reply.
If i made a reply to some adressses, it says that its nog possible to send (something with network coverage).I know for sure that the mail adres is 100% okay .
Someone with the same problem ?Or maybe a solution?

is there nobody with the same problem ?Or somebody who can help me ?

nope, works fine for me. Sounds like you have a totally different problem. Ask google support or perhaps someone on their forums.

Cannot send messages from WM6.1 Outlook client using gmail imap
the cosmic gate said:
is there nobody with the same problem ?Or somebody who can help me ?
Click to expand...
Click to collapse
I have the same problem. I have seen this mentioned on several gmail discussion groups but no solution proposed.

Cannot send messages from WM6.1 Outlook client using gmail imap
the cosmic gate said:
is there nobody with the same problem ?Or somebody who can help me ?
Click to expand...
Click to collapse
I have the same problem. I have seen this mentioned on several gmail discussion groups but no solution proposed.

how come gmail imap in 6.1 does not auto sync like it did in wm6? i have options like manual and different intervals as an option.

Gmail IMAP/POP problems

I've tried the seraches, but no cigar...
A strange problem, I've set up my Gmail IMAP account, but when I try to send/receive, it gets stuck on "connecting..." (in the bottom right of the screen), then after about 2 minutes, it times out saying "Messages cannot be downloaded to your device..."
I'm able to connect via wifi flawlessly, so I'm thinking it may be a problem with my carrier (o2 uk)? I can access the internet fine, i can even go onto gmail.com and sign in from there, so I'm really confused...
My settings are as follows:
ROM: Dutty's 6.1
Radio: 1.58.16.27
WAP/GPRS settings:
o2 WAP
Cellular Line (GPRS, 3g)
payandgo.o2.co.uk
I've followed the gmail IMAP setup, checking for any spelling mistakes etc. But I don't think my problem is here, cos I also had this problem when gmail was setup for POP3.
Any help would be appreciated guys/gals.

I'm in the same boat but of a different size. I'm running Dutty's WM6.1 5.2.19199 with radio 1.58.16.27. When i flashed to this rom I hard reset before and after flash and begain to set up my device as normal. When i got to the email portion and set up my gmail accounts and tried to send/receive it does not even try to connect and gives me an error synchronizing. a few seconds afterwards a cannot connect bubble pops up and tells me to change my connection settings. I ran the connection setup that came with the rom and then double checked the settings and they appear no different than before when i could sync with gmail. I can connect to the internet just fine. I have searched(and used the search feature) but have found no answers.

Disregard.
Disregard my post above. Sometimes I'm just stupid.

Audio said:
I've tried the seraches, but no cigar...
A strange problem, I've set up my Gmail IMAP account, but when I try to send/receive, it gets stuck on "connecting..." (in the bottom right of the screen), then after about 2 minutes, it times out saying "Messages cannot be downloaded to your device..."
I'm able to connect via wifi flawlessly, so I'm thinking it may be a problem with my carrier (o2 uk)? I can access the internet fine, i can even go onto gmail.com and sign in from there, so I'm really confused...
My settings are as follows:
ROM: Dutty's 6.1
Radio: 1.58.16.27
WAP/GPRS settings:
o2 WAP
Cellular Line (GPRS, 3g)
payandgo.o2.co.uk
I've followed the gmail IMAP setup, checking for any spelling mistakes etc. But I don't think my problem is here, cos I also had this problem when gmail was setup for POP3.
Any help would be appreciated guys/gals.
Click to expand...
Click to collapse
When I had issues with my Sending and Receiving of Email I had to take off any proxies in my 3G Connection.

I had the same error message appear after setting up Gmail IMAP, it turned out to be a spelling error! Now it's working, I can send/recieve fine. Having said that, I can't get Gmail to download any folder content, it only downloads the inbox. I mean, the folders are shown, but there's nothing ever in them. Any ideas?

Off topic slightly, when people send mail through gmail have they notice gmail produces 2 sent messages for the 1 email.
1 has your email the other is blank?

Jygar said:
Off topic slightly, when people send mail through gmail have they notice gmail produces 2 sent messages for the 1 email.
1 has your email the other is blank?
Click to expand...
Click to collapse
I also notice 2 email, but both are ok (none is blank).

do you use another account using exchange server??

I have a different issue with gmail maybe someone can help me out. I have two gmail accounts set up and they send and recieve fine the only problem is that the next time is sends/recieves it deletes the previous mail that was there and only downloads new ones. Is there a way to keep all email in my inbox or does it always erase previously downloaded mail and just display new ones. I have it set up to Automatic Send/Receive every 30 minutes and to download All Messages...TIA...

Proxy insight
JimmyMcGee said:
When I had issues with my Sending and Receiving of Email I had to take off any proxies in my 3G Connection.
Click to expand...
Click to collapse
I just wanted to thank you for this input. I was really getting frustrated with my first ROM Flash because I couldn't get my gmail to sync. Now its working but I now need to imap configured because it looks like its configured to POP3 automatically. Either way thanks JimmyMcGee

Can't receive any email! HELP!

Hi, i am new to this forum. I am trying to get my gmail acct sync. But when i turn on my EDGE, i am able to surf on the internet, but i receive a msg on Error Sync. then i receive 0 msg. I set up the email acct like entering the username and password. didn't go through the POP3 stuff like that? Is that the reason? Or is there another software like outlook can do a better job at send & receiving emails? thanks for the help. I appreciate it.

Have you enabled Pop in your gmail account settings?
If you just want to have pop access it should auto-configure itself.
If you are trying to configure imap you may have to trick it into letting you at the settings. (At least I did).
Pop3 settings:
http://www.microsoft.com/windowsmobile/gettingstarted/pocketpcphone/email/webmail/gmail.mspx

Well first of all, if you are trying to "sync" your gmail account, then POP3 isn't the answer. So if that's what you are really going for, then you should read this:
https://mail.google.com/support/bin/answer.py?answer=78886

i still receive the same error message, what should i do? i am sure i have my EDGE turned on, and i am able to surf the net. So i don't think is my internet connection's problem, however, i still receive the error msg "Cannot connect with current connection settings, to change your connection settings, tap settings" This is what i received. does anyone know what i should do to fix it? thanks

Outgoing (SMTP) mail server e-mail options

I can't send e-mail from one of my e-mail accounts on the phone. The only thing I think that might be an issue is I can't turn off the option "Use the same user name and password for sending e-mail" on the "Outgoing (SMTP) mail server:" screen - it is greyed out with the box checked. Is there a way I can uncheck it. I tried deleting the e-mail account and re-entering all the information, but that didn't help. Thanks.

Dunno if it helps but I 'think' it logs into the account and checks is there's any incoming mail ... before it will send. On some testing I did, if the account didn't exist, the email wouldn't send.

DRZ400 - Thanks for the reply. It does seem to check for incoming mail first. We use two different servers - one for incoming and one for outgoing mail. When I try to send I get the message "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
Another interesting thing I've noticed. This e-mail account is used by Outlook on the PC. When I sync to the PC (even though I don't have e-mail set up to sync), the e-mail that I created on the cell phone gets sent.

A Lot of the carriers require you use their unsecure smtp server for sending mail. Example: AT&T's is cwmx.com
So, check your cell carriers preferences, not your ISPs mail settings for smtp.

Need more input...
Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)

rspaz said:
Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)
Click to expand...
Click to collapse
it's not smtp.cwmx.com, it's just cwmx.com. No www., no smtp, nothing else. No username and password. Try that. It's not the greatest, and it's not secure if that's an issue with your business or anything, but it works if you are on AT&T.

That did it!
BlowFish64 (and UnHolyOne) - THANKS - That did it - I works now. I really appreciate it. (I shouldn't have assumed it needed the smtp. in front of it).