Battery Problems - faulty diamond or faulty software - Touch Diamond, MDA Compact IV General

I have a problem with my touch diamond. The battery of my diamond is fully charged, the battery-indicator shows around 100%. If I do an reset by pushing the resetbutton the batterystatus goes down by around 50%. If I reset the unit a second time, or even reset the diamond when the batteryindicator shows around 50% after normal usagetime the indicator goes down to 1% after the reset and the diamond turns off.
The second problem is that it seems to be imposible to use my diamond as a car navigator for more then 3 hours even if the diamond is connected to a car charger.
The diamond is connected to the car charger, the screen shows the charging icon. If I turn on navigations the battery drains constantly and is not recharged. After around 3 hours the unit turns off. That car charger I used with a touch cruise before without any problem.
Is that a normal beheavior or have I a defekt unit. If that is normal, can I resolve the problem by flashing an cooked rom? At the moment the unit runs with the german shipping rom.
Greetings Stefan

stefex said:
I have a problem with my touch diamond. The battery of my diamond is fully charged, the battery-indicator shows around 100%. If I do an reset by pushing the resetbutton the batterystatus goes down by around 50%. If I reset the unit a second time, or even reset the diamond when the batteryindicator shows around 50% after normal usagetime the indicator goes down to 1% after the reset and the diamond turns off.
The second problem is that it seems to be imposible to use my diamond as a car navigator for more then 3 hours even if the diamond is connected to a car charger.
The diamond is connected to the car charger, the screen shows the charging icon. If I turn on navigations the battery drains constantly and is not recharged. After around 3 hours the unit turns off. That car charger I used with a touch cruise before without any problem.
Is that a normal beheavior or have I a defekt unit. If that is normal, can I resolve the problem by flashing an cooked rom? At the moment the unit runs with the german shipping rom.
Greetings Stefan
Click to expand...
Click to collapse
i flash my rom and the battery is much beter now

Related

Battery problems

My Diamond won't charge to full capacity! I tried to charge it overnight two times and the first time my telephone charged it was 70 procent charged after 1 night. (7/8 hours) and the second night (5/6 hours) with the same percent when i woke up. I had it once 100% but after installing hardSPL and the hardreset it drop instantly to 40%. (i just installed that , and nothing more.)
Connected the telephone to the charger again and i've got a full lit led ring. After turning the device on the ring went 'charging' again. The capacity was 75%. In windows.
kenny89 said:
My Diamond won't charge to full capacity! I tried to charge it overnight two times and the first time my telephone charged it was 70 procent charged after 1 night. (7/8 hours) and the second night (5/6 hours) with the same percent when i woke up. I had it once 100% but after installing hardSPL and the hardreset it drop instantly to 40%. (i just installed that , and nothing more.)
Connected the telephone to the charger again and i've got a full lit led ring. After turning the device on the ring went 'charging' again. The capacity was 75%. In windows.
Click to expand...
Click to collapse
Definatly sounds like a faulty cell in your battery
At least its not the phone thats broken, a battery is easily replaced.
I also have a strange battery issue! Mine won't charge if the Diamonf is switched on.
The Battery only will charge if I switch the Touch Diamond OFF, If it’s turned off, not only the display. With Running OS, when I plug the AC adaptor, it only show few seconds the charging breathing LEDs and then stops, the indicator also doesn’t show the charge symbol but the full charged battery instead but the LED indicator is not full white as it should be in full charge state and the battery of course drains down… I’ve tested with another AC adaptor, another USB charger, even car charger (I have the HTC original one), still the same behaviour.
Could this be related to the developer HardSPL? I also have this behaviour after that installation... weird
Any kind of help would be appreciated!
Its unlikely its the hardspl. I would guess hardware issue, but if it charges while off then thats unlikely too.
I assume you've tried a hard reset already to rule out any application interferring with it?
Also what happens when you plug into your PC? same thing?
My best guess at this stage with most likely at the top:
1) Software issue - try hard reset
2) Battery issue - try another battery, or once fully charged look for a big drop in battery very quickly. There are some battery manager/monitors you can download which can monitor the voltage for you. If you can show me the drop in voltage of the battery i can conclusivly tell you if the battery has a fault.
3) Hardware issue with the phone - that would just suck!
update: Replaced my battery and charged it through the adapter, full 100%.But here's something that is stranger... I installed the battery in another diamond and that battery indicator was 100% full..
I hope that it was a battery problem, because i had so much troubles with the diamond so far! The new battery is lasting much longer, it's been 6hours and it didn't even lost a bar. (still 100%)
kenny89 said:
update: Replaced my battery and charged it through the adapter, full 100%.But here's something that is stranger... I installed the battery in another diamond and that battery indicator was 100% full..
I hope that it was a battery problem, because i had so much troubles with the diamond so far! The new battery is lasting much longer, it's been 6hours and it didn't even lost a bar. (still 100%)
Click to expand...
Click to collapse
A fully charged cell has about 4.3v across it. As its drained of current the voltage drops to about 3.3v, when its fully depleted.
The phone uses this voltage level to display the current capacity of the battery
If a cell fails in the battery, as its capacity reduces its not able to provide enough current. Power = current x voltage
If the phone tries to draw normal current, the voltage drops excessivly to conserve the above formula. This shows in the phone as a decrease in battery capacity. The voltage across the battery drops to below 3.3v before the remaining cells are depleted, and although there is still enough current to suply the phone, there isnt enough voltage. Overall there isnt enough power (P=IV)
A rested battery may show enough voltage for a short while (when you first put it in) but the voltage will drop drasticly as soon as any significant current is drawn.
This is a really common failure in a bettery, and you can spot it very quickly when you see sharp drops in the battery meter.
someone1234 said:
I
Also what happens when you plug into your PC? same thing?
Click to expand...
Click to collapse
Yes, same thing...
My best guess at this stage with most likely at the top:
1) Software issue - try hard reset
Click to expand...
Click to collapse
Don of course and even reflashed without installing any application, just synced with PC... same issue. In the mean time I even reflashed the stock SPL to try... and the Diamond is now charging in Off modus, so I'll turn it on tomorrow to give it a trial
2) Battery issue - try another battery, or once fully charged look for a big drop in battery very quickly. There are some battery manager/monitors you can download which can monitor the voltage for you. If you can show me the drop in voltage of the battery i can conclusivly tell you if the battery has a fault.
Click to expand...
Click to collapse
I guess the Battery has an issue, but none is available quickly in my country, I'll have to try to order one abroad... let's check...
Thanks anyway for your advices...
I flashed my TD from 1.37.081 to 1.37.707.1 today and my battery went to 30 percent and not long after it wend dead again.
But there's something strange that i've discovered today.. my charger charges my phone really slow (with original cable and charger) but with the 3rd party adapter i charged todat (adapt htc, specifications are the same of the original adapter) it's normal and my phone doesn't warm up ( max 20 degrees celcius) so much as with the HTC adapter (40 or more degrees celcius?).
I flashed my TD from 1.37.081 to 1.37.707.1 today and my battery went to 30 percent and not long after it wend dead again.
But there's something strange that i've discovered today.. my charger charges my phone really slow (with original cable and charger) but with the 3rd party adapter i charged todat (adapt htc, specifications are the same of the original adapter) it's normal and my phone doesn't warm up ( max 20 degrees celcius) so much as with the HTC adapter (40 or more degrees celcius?).
Check the current on the 3rd party charger.
kenny89 said:
(adapt htc, specifications are the same of the original adapter)
Click to expand...
Click to collapse
output 5V/1A , same specs. input is a little different (110-220hz, 0,2A) against (110-220hz, 0,15A).. but that isn't a problem right? The output is the same.
Thats really strange. Yeah its the output that matters,
There should be no difference at all!
Yeah.. my Touch Diamond is f**** up as h****.. that's not only the problem. I used some GPRS today and my phone makes noises just like when you put a telephone next a speaker and it receives sms/calls. That's when i'm surfing on the web :O!
On top of that, my speaker quits after x seconds/minutes and doesn't make any sound at all and then works after x seconds/minutes. But it doesn't work after x seconds in the Touch Flo mp3player. So my ' precious diamond' is pretty worthless right now.
XzaniX said:
I also have a strange battery issue! Mine won't charge if the Diamonf is switched on.
The Battery only will charge if I switch the Touch Diamond OFF, If it’s turned off, not only the display. With Running OS, when I plug the AC adaptor, it only show few seconds the charging breathing LEDs and then stops, the indicator also doesn’t show the charge symbol but the full charged battery instead but the LED indicator is not full white as it should be in full charge state and the battery of course drains down… I’ve tested with another AC adaptor, another USB charger, even car charger (I have the HTC original one), still the same behaviour.
Could this be related to the developer HardSPL? I also have this behaviour after that installation... weird
Any kind of help would be appreciated!
Click to expand...
Click to collapse
Check your settings: settings > power > checked off the "when device is turned on, do not charge...." ?
kenny89 said:
Yeah.. my Touch Diamond is f**** up as h****.. that's not only the problem. I used some GPRS today and my phone makes noises just like when you put a telephone next a speaker and it receives sms/calls. That's when i'm surfing on the web :O!
On top of that, my speaker quits after x seconds/minutes and doesn't make any sound at all and then works after x seconds/minutes. But it doesn't work after x seconds in the Touch Flo mp3player. So my ' precious diamond' is pretty worthless right now.
Click to expand...
Click to collapse
That noise is caused by a harmonic of the GSM signal. It sounds like the grounding is not correct, either for the speaker or possibly a whole section of the circuit.
Not good!
I have the same thing - battery left on overnight does not result in 100% indication. Yet it often creeps up much higher after I have removed the charger! Have come to the conclusion that it is a software problem - terminal voltage tests OK.
bakman said:
Check your settings: settings > power > checked off the "when device is turned on, do not charge...." ?
Click to expand...
Click to collapse
-hi Bakman, of course this was my first check Anyway, is getting worse, now it even won't charge when switched off So I'll send it for repair I guess... I hate to wait for a new device, pay a huge amount of money for it and when you finally get it, it's defective
robinbb said:
I have the same thing - battery left on overnight does not result in 100% indication. Yet it often creeps up much higher after I have removed the charger! Have come to the conclusion that it is a software problem - terminal voltage tests OK.
Click to expand...
Click to collapse
Same issue here. When charging the phone while it's *on*, it results in the indicator stopping at 75%-80%, no matter how long I charge.
I think once when charging through PC/USB, this did not happen and the battery did charge to full.
A soft reset results in the indicator displaying 100% battery however.
So is this a battery problem, or software/hardware problem?
Ildefonse said:
Same issue here. When charging the phone while it's *on*, it results in the indicator stopping at 75%-80%, no matter how long I charge.
I think once when charging through PC/USB, this did not happen and the battery did charge to full.
A soft reset results in the indicator displaying 100% battery however.
So is this a battery problem, or software/hardware problem?
Click to expand...
Click to collapse
Sounds definately like a s/w problem to me, they will have to provide a fix in a ROM update I guess. Mine is OK at the minute though. Is yours UK or grey import?
Err, I bought the WWE version in Holland. Actually someone bought it for me, but that's not the point.
I did find out that using the advanced config tool to disable the setting "GPRS auto attach" really saves a lot of battery power! Yesterday my phone was idling the whole day and night, and battery only dropped 10-20%.

My Kaiser stop charging while running app (USB linked to computer or car charger use)

Hi !!!
My Kaiser (Schap's lite 4.31) randomly stop charging, whenever it wants, at home (USB to computer) or in car (as GPS use for example)
With my laptop, i use my Kaiser for "Internet Sharing" to get HSDPA, the orange led stays for a while, and without raison, it turns green and blinks, as stand by mode. So battery decreases very fast. The only way to solve is to stop "Internet Sharing", then ActiveSync re sync, and then led shows orange charging again. Then i can start "Internet Sharing" again, but for how long ? Problem comes again and again...
In car, same problem. In GPS use, with car charger (brand Motorola), it starts Orange charging, and randomly, orange led stops and i'm back with green blinking, running on his own battery (but linked to car charger !!!)
With AC Charger, no charge problem.
Probably my Kaiser has charge problems while running apps ?
Somebody can help me ?
Well I have noticed this same behavior with my Tilt with various
roms. (Stock, Dutty's and now Garmins) It seems to me that at
the time the Tilt stops charging, the device is pretty warm. It
happend when tethered for ICS or when used as GPS. I may be
wrong but I have come to the conclusion that it is designed to
stop charging when the device reaches a certain internal temp.
Just using those two particular applications (ICS w/HSPDA and
GPS) causes the device to heat up, Combined with charging I
think it may be too much and the device stops charging to cool
off so that there isn't a component failure due to the heat build
up. I also say this because after an idle period with ICS (say I
am reading a long article) and the device cools a little it will start
to charge again. Likewise in the car with GPS.
luminouche said:
Hi !!!
My Kaiser (Schap's lite 4.31) randomly stop charging, whenever it wants, at home (USB to computer) or in car (as GPS use for example)
With my laptop, i use my Kaiser for "Internet Sharing" to get HSDPA, the orange led stays for a while, and without raison, it turns green and blinks, as stand by mode. So battery decreases very fast. The only way to solve is to stop "Internet Sharing", then ActiveSync re sync, and then led shows orange charging again. Then i can start "Internet Sharing" again, but for how long ? Problem comes again and again...
In car, same problem. In GPS use, with car charger (brand Motorola), it starts Orange charging, and randomly, orange led stops and i'm back with green blinking, running on his own battery (but linked to car charger !!!)
With AC Charger, no charge problem.
Probably my Kaiser has charge problems while running apps ?
Somebody can help me ?
Click to expand...
Click to collapse
This can help your problem to resolve,go to settings-system-power,make sure when device is turned on do not charge battery when connected to the pc,is unchecked.
regards
@ Darkhynde : You're probably right !!! Last time i saw this non-charging behaviour, it happened after long GPS use (started on its own battery, summer temperature, hot in car, and it stopped charging 5 minutes after switching on car charger adaptor), and long, long HSDPA (more than 5 hours on USB) use.
Temperature must be the answer, you're the king
@ korakesion : Obviously option is checked
Thanks guys !!!
Darkhynde said:
Well I have noticed this same behavior with my Tilt with various
roms. (Stock, Dutty's and now Garmins) It seems to me that at
the time the Tilt stops charging, the device is pretty warm. It
happend when tethered for ICS or when used as GPS. I may be
wrong but I have come to the conclusion that it is designed to
stop charging when the device reaches a certain internal temp.
Just using those two particular applications (ICS w/HSPDA and
GPS) causes the device to heat up, Combined with charging I
think it may be too much and the device stops charging to cool
off so that there isn't a component failure due to the heat build
up. I also say this because after an idle period with ICS (say I
am reading a long article) and the device cools a little it will start
to charge again. Likewise in the car with GPS.
Click to expand...
Click to collapse
interesting thank you.
Darkhynde said:
...It
happend when tethered for ICS or when used as GPS. I may be
wrong but I have come to the conclusion that it is designed to
stop charging when the device reaches a certain internal temp...
Click to expand...
Click to collapse
I've used my Tilt as a tethered USB modem during several disaster recovery tests for periods up to 14 hours and I've never had it stop charging.
But I can see the part about GPS because my phone gets hot as hell after 30 or so minutes with GPS running; still charges though...
100% Confirmed Temperatures is the key...
Not sure anyone is still reading this post... but I just want to let yo guys know that I have the same problem... (it stops charging when using internet sharing and it get really hot)
The only solution I have found is to put the Tilt in front of a fan... If you put the tilt in front of a fan... you can use internet sharing/GPS 24/7... done this a million times... and it works for days without a problem.
Hope this helps... take care everyone...
I've had my phone since October 2007 and have tethered with it pretty much everyday since dial up is the only other solution where I live and NEVER did the phone get hot or stop charging until yesterday. If while I am using ICS and I go into power settings and check don't charge while connected to PC and then immediately uncheck it it will charge for a few moments and then go back to flashing green. I put a new battery in and no difference. I hard reset the phone and tried ICS without loading anyhting on the phone still same thing. It charges any other way except when using ICS and I DO pay for tethering on mine.
Just an update to my situation. I plugged my phone into my other computer and used ICS and this time it charged until full (granted it was almost full already) So here I am on my laptop which it would not charge while using ICS and so far after about 10 minutes it is still charging. Only thing I did was poke around in the registry looking for some magic setting but I never changed anything. I don't know if leaving it on a wall charger all day and night did something or I just got lucky. Hopefully it will continue to work since i only have less than a month left on my 1yr warranty.
korakesion said:
This can help your problem to resolve,go to settings-system-power,make sure when device is turned on do not charge battery when connected to the pc,is unchecked.
regards
Click to expand...
Click to collapse
Doesn't this affect battery-life? I was under the impression you should not charge until the battery is (nearly) empty?
I have a feeling my hermes battery got wasted because the hermes starts charging every time I connect it to my pc (which is every day during office hours)
It's a defect. HTC sucks and I'll never buy one of their phones again. How disrespectful of them! I bought the phone hoping to use it as a modem permanently and go home to find the device heats up within 1 hour of usage and stops USB charging! I can't remain online for more than 2 hours without leaving the air conditioner on. What about the 3D display driver? No drivers! Down with HTC!

My diamond don't stop to charge

My diamond don't stop to charge.
I've tried with an extended battery (cheap 1800mAh) and with the official one, after a whole night (12h), my diamond is still charging.
Confirmed with PowerGuard after few tests,10h of charge , it mesure about 100 -120mA battery current, the battery voltage is 4,192-4,195 V.
Tested on wall charger and Usb.
Is anybody has the same issue?
Mine (ignito - o2's version of the diamond) does exactly the same thing. If I leave it charging over night the round led still flashes and it only shows about 80-90% charge.
However, if I do a soft reset, battery life is back to 100% and works like it's at 100%.
I've looked around and I think a few other people are having the same problem.
Update: Tried a Charger for a blackberry phone and it charged to 100%, maybe there's a problem with the wall charger?
Mine shows 99%, maybe it stuck on 99%.
If i reset it shows 100% too...
For the wall charger could you check the voltage a the end of the charge with PowerGuard
http://forum.xda-developers.com/showthread.php?t=375292&highlight=Powerguard
Mine just sticks on a random number.
Did a complete discharge then partial charge and now it won't go past 69%! I'll do a complete discharge and full charge and see what happens...
sounds like the battery is not telling the phone the truth...
The battery has a feedback built in, which tells the phones software what charge it has, it may be a faulty battery.
ive never had a wm device that dispalyed battery correctly...live with it
Well, I managed to sort my problem out with a hard reset.
Battery life, as expected, still isn't great (or rather hasn't changed), but now the phone charges to 100% every time. Not sure whether this is a fluke or not though...
I think that why TF3D doing restart at night while charging
Did You restore Your diamond after the hard reset? And if You did so is the charging behavior still correct?
The battery issue was caused by the demo version of Navigon MN7. After uninstalling this software everythig works fine.
ernst12345 said:
The battery issue was caused by the demo version of Navigon MN7. After uninstalling this software everythig works fine.
Click to expand...
Click to collapse
I have no Navigon comes with my Diamond..
I have exactly the same problem as (theboostman).
I dont thing is the battery i will send it to HTC to fix it.
I would make a hard reset before sending the diamond to htc. After doing a hard reset my diamond worked and charged well. Also try to charge your diamond in "switched off mode" (I mean holding the on/off button for 3 seconds...). Im sure the led ring will show ou a full battery within 1.5 hours!
I am not sure which software changes the settings for charging, but I am sure it is not the hardware
Could anyone tell me the default registry entry for batterypoll? Thanks!

IGO charger not working?

I have an IGO charger that I use as a home/travel charger (easy to carry; I can also charge my BT). I haven't had any problems with it until now.
I plug my Tilt in every evening for a minimum charge time of six hours. The phone is on, SPB Backup runs once during the charge, everything else is off.
I've been noticing for the last 5 days that I unhook the Tilt with less than a full charge. Today was only at 55%. I plug in the BT every other night, and it doesn't seem to be suffering. The battery is the OEM DynaPack 1350mAh and it's seated properly. It's also charging fine through the USB connection on my laptop (although it takes a while). Do I need a new battery?
Also, any comments on the Innocell 1600mAh battery?
Thanks,
SBJ
odd i was just going to ask this
im in the same boat as you my igo car charger stopped working the other day too. I noticed it on my trip the other day plugged it in and it reset my phone and would not turn on just the redlight would show. Had to use my laptop to charge it. Now it tells me that it is charging (orange light and windows says charging but the battery just gets used up). my charger still charges my moto headset. i was going to call igo and ask them if they had an idea. Im afraid to try to use the tip on my work phone (att fuse) since its brand new. let me know if you figure anything out and i will do the same.

[Q] Charging Battery so loong...

I charged my X1 with wall adapter. But after 2 hrs, the phone is still charging.
See the battery meter it has reached 100%. Then wait another hrs, the phone is still charging. After almost 4 hrs, the illumation light is finally off.
Q: Is it ok? Does it happen to yours?
dosen't wake up
after the x1 charges to full battery, the device dosen't wake up on pressing the power button, this thing is new, almost few weeks, i don't understand, is a hardware problem or a rom problem... can anybody help me with this,
ps... the xperia illum lights dosen't turn off after charging, and charger disconnected they still blink
It's normal behaviour of the Xperia X1 to keep charging when the battery meter has reached 100 %. And it's also common for the charging process to take some time. I don't know exactly how long the process takes because I usually charge the battery during the night but charging an empty battery is certainly not accomplished in under an hour.
Your second problem could be a software issue. What rom is installed on your phone? Custom or stock? Have you tried a hardreset yet?
It happens to all X1. AFAIK, it's okay to disconnect the charger after X1 reach 100%, no need the blink to be stopped. The same thing is happened to my previous HTC too.
I don't know any Windows Mobile Phone that stops charging immediately when the battery meter has reached 100 %. One reason is that the meter only measures in 10 % steps. So when it reaches 100 % it might only be 96 %. To charge the battery completely you have to leave it connected until the leds stop indicating the charging process.
Okay guys, I got u people's meaning, yeah I remember that it was happened to my elder PDA too, O2 mini. Thank you people, to spend your time. Sorry bother you.

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