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Att premier refurbished Tilts any good?

I'm considering buying the refurbished Tilt from ATT premier. Are those any good? if problems, are they just something flashing can fix, or hardware?
I'd like to get some feedback, is it alright to take advantage of the refurbished deal.

Just picked one up.
Bought one last week with a little trepedation after reading some of the threads regarding ATT sending refurbs to replace defective units after 30 days. But for a $150, it was worth taking a look.
Got it in, checked it out and could'nt tell it from new. YMMV!
Glad I got it!
Tom

Referbished ATT Tilt
I just got mine two days ago and could not be happier with it. No signs of referb....looks new to me. Premier price after $25 discount = $125. No brainer.

It's a mixed bag. Refurb can mean many things. It could be a phone that someone bought, used for 10 minutes, and decided they didn't like it. Or it could be a phone that had problems. Either way they are returned to "factory settings" and then relisted for a discounted price. I have heard many stories of people getting a refurb phone and it working flawlessly. But there are also those, myself included, who have had problems with refurbs.
It basically comes down to the luck of the draw. Even if something is wrong with it initially, you can always return it for another one.

ugahairydawgs said:
It's a mixed bag. Refurb can mean many things. It could be a phone that someone bought, used for 10 minutes, and decided they didn't like it. Or it could be a phone that had problems. Either way they are returned to "factory settings" and then relisted for a discounted price. I have heard many stories of people getting a refurb phone and it working flawlessly. But there are also those, myself included, who have had problems with refurbs.
It basically comes down to the luck of the draw. Even if something is wrong with it initially, you can always return it for another one.
Click to expand...
Click to collapse
I am pretty sure besides returning it to factory settings, they also repair/replace whatever was wrong with them. I couldn't swear to this, but it just wouldn't make any sense if they didn't. If a hard reset would have fixed the problems it was having, it doesn't seem like it would have needed to be replaced, since hard reset is one of the steps you have to go through before they will replace your phone. ATT claims (I've asked them on the phone), that refurbs are repaired, and tested thoroughly.
With that said, I have had problems with BOTH brand new Tilt, as well as refurbed ones. So, I say yes, definitely try the refurb out, you will likely get the same quality as the new ones, which means f you are lucky, you will get a good one, if not you can exchange (same goes for the new ones).
All the refurb ones I have received from ATT have looked cosmetically new. In fact, they look so new, I wonder if they replace the housing on them. Not one has had even a tiny scratch.

got two myself, i agree, they probably replace the case. these are to replace the two 8125s in the house. what roms are you guys rolling with?

bought the wife a refurb about a week ago...its flashed and screaming like new...couldnt even tell its a refurb...and for 150..why not?

I got mine 2 weeks ago and it looked brand new when I got it. I'm still figuring which rom I like and the SNES emulators are slow, other than that its a cool gadget.

I got mine 2 weeks ago and it looked brand new when I got it. I'm still figuring which rom I like and the SNES emulators are slow, other than that its a cool gadget.

Nothing wrong with them. If you have a problem return it. Matter of fact... FLASH Hard SPL/a new ROM as soon as you get it.. I bet its already been done on the phone...
Nothing wrong with refurbs.

do u brought them off from the att website?

I got one after my original NEW one died. Can't tell the difference...works fine. Sprite backup is a lifesaver. Restored to refurbished one almost perfectly. Just had to re-input some registration codes and fix email (app to do that).

I got one last week. Innitially was planning to sell it and continue using my flashed 8125 but just couldn't do it.

The first one i got had a stuck pixel, so did an exchange and got another one. I did a little bit of complaining, so they overnight the replacement to me.
and also, according to the rep that i spoke to, these come with a 1 year warranty, so for $150 and still a 1 year warranty.......you just cant go wrong with that.

Reassuring
Okay, Thanks for the feedback guys. I'll order the premier refurb today! Is it wise to wait until warranty expire to flash/mod, or can I just dive in? after reading more about flashing/upgrading of course.

150$?
Ok, looking at picking up a refurb'd tilt, looks sweet.
I see the 150$ price, but only if I sign up for a 2 year contract...?
Is everyone on here signing a 2 year contract? or am I missing something?

Refirb is a mixed barrel. You will get some that were used/abused and then flashed and re-cased... other returns could simply be "It's not for me" with almost no usage...
However, some retailers have a "No Open Box" policy on phones, if its returned after a 5 minute call it's returned to the vendor -- It's mostly a legal issue, since it could have someone's private data/contact list loaded and unprotected -- this policy ensures they are not responsible if that gets out after the Manufacturer wipes it.

I bought a refurbished tilt. I was pretty apprehensive about it. but I figured, hey, I spent $360 on my 8125 and that was used from eBay, so...why not $150 on something that comes with a guarantee from AT&T?
Other then the sticker on the screen looking like it had been removed and replaced, there was no indication that anything about it was used externally. Inside, under device information, it counted 15 min for incoming calls and 36 min for outgoing calls. That's all. Maybe someone used it and found it too difficult? Or maybe they tried using a BT headset and promptly returned it because the BT stack SUCKS. my only real complaint about the Tilt and that has zero do it with it being refurbished.

My first Tilt had a very obviously defective keyboard, every key surrounding the right soft key didn't work and the softkey itself was raised up so high it would press itself most of the time when closed.
My second one has been good!
BTW, I've used 3 PCs, two headsets, and 1 GPS and no bluetooth problems. The only problem I've had is that I've discovered that if the Tilt is powered down (screen off... not totally powered down) sometimes the headset doesn't pair up, so I just hit the power button on the Tilt then on the headset, wait for the confirmation beep a few seconds later, then turn the Tilt back off.

They are on the regular site for $99.00 as of this morning. You have to click on the bundles or packaged deals. Don't just select the phone.

[Poll] Kaiser Death Rate

I'm trying to see the death rate of the Kaiser, If you have ever had any problem with your Kaiser/Tilt/yada yada, vote the poll, leave one here.
Problem Defined As:
An issue that ended in a return (wash out or RLoD (RIP Kaiser I))
Or:
An issue that had you flabbergasted for more than 24 hours and had your phone in a non-operatable condition. (Duttys snow screen etc.)

microphone failed after 1.5months. took 3 weeks to repair.
not good enough

No problems. TyTN II version. 6 months (right when it was released).

Doing alright on this end. Went rom to rom and no ROLD or anything....yet.

my kaiser just broke, i was sent a new one.
the screen just cracked, i didnt do anything. i was in school, before class i looked at my phone and it was fine, then about 15-20 minutes later i looked again and the screen was white and cracked.
i owned it about 4 months.
theres been other reports on the forum of broken screen, even in the middle of charging on the computer!

Failed WiFi. Exchanged after 2 weeks. The replacement has been trouble free.

50 votes and 5 replies?
mannn...

RLOD return
RLOD on Tilt #1
Tilt #2 working fine

had tilt since christmas...used many cooked and factory roms....still works perfectly. no probs....KNOCK ON WOOD.....hahahahaha

Crashed during boot with stock rom.... took 3 weeks to fix...

My Tilt inexplicably stopped allowing the battery to charge. Replacement process was excellent.

I have had mine for about 2 months and not problems so far, its a Vario III... I wonder if its a particular incarnation eg the tilt perhaps...?

The problem with this poll is that there's no telling how many "problem free"s right now might later have become a "sadly..", since once the vote is cast that's it.
That said, my Kaiser (originally a Vodafone V1615, flashed to the generic HTC rom) is problem free after 4 months so far. Although obviously it will now break tomorrow!

two months old, only problem is that now and again, all the icons disappear from the programs folder and the settings. fixed by a soft reset, but is the same on every rom i have tried, any ideas?

I guess a mod got to my triple post as i was attempting to edit them... anyways i had one kaiser for a week, and when you slid the screen to cover the keypad it seemed to come out a little further then it should creating a small lip. I gave that one to my dad, and now i've got another one which has no problem at all.
BTW both are the ATT Tilt variants and NO i didn't give the first one to my dad cuz its broken, i actually ordered him a new one on ebay, just didn't arrive in time. Actually it arrived like 2 hours after his flight departed haha.

Upgraded to tilt before I knew of this site, Had 4 total in the first month. The first three all had the "failure to wake" issue. The 4th one is working just fine. Well so far...........

screen broken after a small fall
Sadly, I broke my tytn II screen after four months of happiness. It was really a small fall :-(

Glad to say that I've had my phone since October, flashed it more times than anyone can count and it's still going strong w/o any problems.

well..one more pessimistic thread..lol
on a side note..YAY!!! "problem free" people touched 100!
my condolensces with the unlucky 20%..gosh thats still a large number..
but then..usually people who have problems with their devices visit forums...
or people who want to modify their kaiser (and sometimes screw it up in the process)
so i guess this poll wont be fair to judge kaiser..
I have 2 tilts and they both run fine..so i roll on 100%..lol

broken
twistkill said:
well..one more pessimistic thread..lol
on a side note..YAY!!! "problem free" people touched 100!
my condolensces with the unlucky 20%..gosh thats still a large number..
but then..usually people who have problems with their devices visit forums...
or people who want to modify their kaiser (and sometimes screw it up in the process)
so i guess this poll wont be fair to judge kaiser..
I have 2 tilts and they both run fine..so i roll on 100%..lol
Click to expand...
Click to collapse
My kaiser went down after 3 months... was one of the unlucky first brodit users!!! hahaha, repair service was excellent though!!!
Besides that never encountered a problem

Tilt Replacement

I have had my Tilt for a little over a year now and I realy like it alot, but being a forward thinking person I understand that when my contract is up in 8 months or so I am going to want a new phone. I have been scouring fourums and manufacturer websites and have been unable to find anything that fills the Tilts shoes. One of my main concerns is that other phones all seem to be getting rid of the buttons on the front which I want to keep. does anyone have any suggestions for a replacement phone, already out or on the way?

wait and see what is coming out in 8 months.

There's not many phones worth the price or trouble to replace the Kaiser. I'd just wait and see what going to be new in the market. I heard HTC maybe making a phone with the Nvidia graphics chip, so that maybe worth the wait.
Otherwise, most new HTC phones are using a 128 Mhz faster CPU, with slightly more ram, storage, accelerometer, and higher resolution screen. Higher Megapixel camera too, if that matters to you. Some new phones don't even have a keyboard, so you'll have to use the touch screen.
If I were to buy a new Smart Phone, it'll probably be based on the Android OS. If WM6.5 doesn't get a massive overhaul, then Android is the way to go.

There are many android phones coming out that I would like to have.

Sony Ericsson Xperia 2!!! Cool Phone!

Nope here it is, the uber mega phone to crush all other phones.
http://gizmodo.com/5361497/itg-xpphone-runs-windows-xp-pre+orders-for-att-vodafone-and-orange

Well, I can tell you my 2 years is up, and I am probably going to get the Touch Pro 2 (aka Tilt 2) from AT&T when it comes out.

when is that supposed to come out??

hardcoresmylife said:
when is that supposed to come out??
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Originally it was scheduled for Oct. 6th, but ROM bugs apparantly pushed that back to Oct. 18th. However, I'd bet you could get it a few days earlier if you asked the AT&T reps. I got my Tilt 3 days early, so I don't think getting the Pro2 would be terribly difficult to get ahead of schedule.

Personally I'm thinking of switching to a BlackBerry if another good HTC doesn't come out. I got the Tilt as a replacement to the 8125 and I couldn't be happier. I've had it for a long time now and it's extremely durable. I've dropped it numerous times and it's still in good condition. The 8125 broke after the 5th drop so I was vary happy about the replacement.

i just went to my ATT store and asked if they heard about a tilt 2 or touch pro 2 coming out in october. and the reps there said they havent heard of anything like that coming out in october... is there some news link that says something about this phone??

hardcoresmylife said:
i just went to my ATT store and asked if they heard about a tilt 2 or touch pro 2 coming out in october. and the reps there said they havent heard of anything like that coming out in october... is there some news link that says something about this phone??
Click to expand...
Click to collapse
The Boy Genius Report posted this story, and if you google "Tilt 2", you'll find quite a few pictures and articles concerning it. When I asked my AT&T reps, they said they didn't know anything officially, but one who seemed to be senior over all the rest said that he wouldn't be surprised considering all the things online about it.

Replacement nexus 4 lost or stolen......or so I thought.

So my replacement nexus 4 was suppose to be delivered on Monday. Around noon monday, I check the tracking which said it had been delivered...except I was home all morning and no package was delivered. I waited a few hours, figuring it was some kind of mistake with the tracking.
Then, I called UPS and they confirmed that it had been delivered at the stated time. I immediately called google and explained the situation. They were very understanding and started the process of disabling the lost device and issuing me a new one.
However, later that evening, my neighbour rang the bell and had the package in his hand....he had just come back from work and found it sitting at his front door (arghhh UPS ). At this point I hadn't yet received the e-mail from google with the link to order another replacement, so I figured I would call them to let them know that I had found the device. The rep told me that she would send the request to the department that handles lost/stolen device, but it was most likely already too late. She said she would keep me posted on the situation by e-mail.
Today, I still haven't received the e-mail with the link to order the new replacement, and the device is working fine (I assume if they disable it, it would lock me out or something). So I e-mailed the aforementioned rep and explained this to her. She e-mailed back saying that they had already disabled the device and given me a full refund, and that I would have to reorder the device...wtf On top of that she made no mention of returning this device (But I did go ahead and mail back the original phone today).
The phone is still working fine and my credit card doesn't show any refund (though this may be due to the fact that they haven't yet processed the refund....just my guess). Oh and still no e-mail to order the replacement, but I'm assuming since they are apparently issuing a refund, they expect me to place a whole new order?
What do you guys think? Is this just a big miscommunication between the various departments at google? Did they indeed stop the disabling of the device (which would explain why the device is still working)? But then why would the rep tell me I need to reorder the device. Man, this is just a big mess......and the funny part is, this device has the same earpiece buzzing problem for which I did the RMA lol.
Update: see post 14 on page 2

All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2

jaju123 said:
All the nexuses have buzzing earpieces. Its a feature
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Only the first ones, all the new batches are fine...

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
New batches = ordered on or after 27th?

now what does that mean disabling a device.... it aint usable... ?

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Are you saying newer ones don't give that hissing sound when idling (not in call)?
Sent from my Nexus 4 using Tapatalk 2

CrazyPeter said:
Only the first ones, all the new batches are fine...
Click to expand...
Click to collapse
Mine is from the Nov 13th batch of orders no buzzing in my ear piece. My neighbor ordered on the 7th and received it on Monday and it has a buzzing earpiece so I don't think that it has anything to do with what batch it came from.
Sent from my Nexus 4 using Tapatalk 2

yogeshmha said:
now what does that mean disabling a device.... it aint usable... ?
Click to expand...
Click to collapse
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.

Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?

I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.

zealtor said:
They said once they remote disable the device it will basically become a paperweight. I have no idea of exactly what they do. Can anyone shed some light on this? BTW phone still works.
Click to expand...
Click to collapse
I think what they do is void the ESN on the device rendering it unusable as a carrier cannot activate a bad ESN.

facetubespam said:
Why would anyone hold up their phones to their ears when it is not on or even on a phone call??!
is this like the "if I shake my phone real hard, I can hear something rattling inside" complaint?
Click to expand...
Click to collapse
I can clearly hear the buzzing while on a call on both the original and the replacement phone, and it's really annoying. Obviously if I could not hear it in a call, it would be a non-issue.
sn0warmy said:
I can't believe you mailed the phone back before even receiving the e-mail with the link to get the next RMA unit. If I were you I would have kept the phone until it either stopped working or you placed the next RMA order and had the next replacement in hand.
Now who knows when you will get your hands on another N4. Looks like you are in a whole new limbo period.
Click to expand...
Click to collapse
I mailed back the original phone that I ordered on Nov 13, not the replacement. The rep said that I had to mail back the original right away to avoid being charged for it. Like I said, the replacement phone is working fine (except for the buzz lol) and so far as I can tell, they have not "disabled" the device in any way yet. Even if they do, I have a perfectly fine HTC one S sitting here that I have no problem using.

Sucks man, sorry. I would've tried to keep that thing as long as I could. As far as the buzzing, seems like all these devices have a shielding or grounding issue which is causing the noise in the ear piece. My first phone which I got from TMobile (I love 30 day return policy ) had a pretty bad electrical/modem sound that was actually very distracting while in a call. The new device which I just received yesterday from El Goog doesn't have this defect, but does have the sound of an active earpiece at all times. Hardly an issue. The previous device sounded really bad over VOIP and calls never sounded as good as with the new one. Best to be patient and satisfied rather than hasty and regretful
Good luck man!!
Sent from my Brain

Update
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
from themobileshop? lol

No earpiece buzzing on my N4

zealtor said:
So I just got an e-mail from another rep saying that they were able to stop the deactivation of the device. lol. No wonder why the phone has been working all along. I think I'm just going to sell the phone since I don't want to go through this whole RMA process again, and it does seem like this buzzing happens on all nexus 4s. I'll probably order one again once these issues have been worked out. In the mean time, I think I can get by just fine with the HTC one s that I picked up brand new for $100 last week
Click to expand...
Click to collapse
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app

jacklebott said:
No earpiece buzzing on my N4
Click to expand...
Click to collapse
Same here so its not on all N4's
Sent from my Nexus 4 using Tapatalk 2

supersain08 said:
from themobileshop? lol
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Click to collapse
haha yeah, I was able to find two of them, one for me and one for my brother, just before the whole GTA pretty much went out of stock lol.
ed10000 said:
Brand new One S for $100? Off-contract?
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
yes, it was a canadian deal. see here

Just FYI also, I have had no buzzing whatsoever. So it seems new batches may not suffer from this?

For those who've received replacement units from TMo

I have Jump, and due to a loose home button, ordered a replacement S6 from TMobile yesterday at about 3:30. It was confirmed that it was in stock and I would get it today. I got a tracking number for UPS, but it only says its received the order to be processed, it hasn't been given to UPS yet. Is this typical of UPS? Not updating the info? Or is it more likely TMobile dropped the ball and still hasn't given it to UPS yet?

That's normal. Tracking info sometimes take longer to get updated.

stevessvt said:
I have Jump, and due to a loose home button, ordered a replacement S6 from TMobile yesterday at about 3:30. It was confirmed that it was in stock and I would get it today. I got a tracking number for UPS, but it only says its received the order to be processed, it hasn't been given to UPS yet. Is this typical of UPS? Not updating the info? Or is it more likely TMobile dropped the ball and still hasn't given it to UPS yet?
Click to expand...
Click to collapse
I have seen ups slack on updating info many times but getting an order next day placed that late may be pushing it. I have not had this particular experience with tmo though

Droidmissionary said:
I have seen ups slack on updating info many times but getting an order next day placed that late may be pushing it. I have not had this particular experience with tmo though
Click to expand...
Click to collapse
I'm just wondering if it didn't actually ship yesterday, I would think it would have been at least showing it in UPS's hands by now.

FYI OP I'm sure your new phone will also have a loose home button and if its not loose, it will become loose eventually.

shook187 said:
FYI OP I'm sure your new phone will also have a loose home button and if its not loose, it will become loose eventually.
Click to expand...
Click to collapse
This thing was/is really wobbly, and its not reading my thumb print but maybe 20% of the time, but yeah, I know it'll loosen up somewhat over time, but it shouldn't be like this at 3 weeks old.
I called TMo and they said UPS pick up is at 8pm, more than enough time for it to be picked up yesterday, and they don't know why it wasn't given to UPS. So they are filing paperwork trying to figure out just where it is right now.

stevessvt said:
This thing was/is really wobbly, and its not reading my thumb print but maybe 20% of the time, but yeah, I know it'll loosen up somewhat over time, but it shouldn't be like this at 3 weeks old.
I called TMo and they said UPS pick up is at 8pm, more than enough time for it to be picked up yesterday, and they don't know why it wasn't given to UPS. So they are filing paperwork trying to figure out just where it is right now.
Click to expand...
Click to collapse
Yeah mine was really bad as well, my new one is rock solid. Had the new one since the 14th but I did it through a store and got a brand new unopened one on the spot. Took all of ten minutes from the time I walked in the door.

ThePagel said:
Yeah mine was really bad as well, my new one is rock solid. Had the new one since the 14th but I did it through a store and got a brand new unopened one on the spot. Took all of ten minutes from the time I walked in the door.
Click to expand...
Click to collapse
Yeah,....I contemplated too long, and then got too busy. Oh well, it is what it is. Except I scheduled the delivery for today so I could get it on my day off.....

UPS system updates as soon as the driver signs the pickup manifest. If it hasn't updated, they didn't get it.
FWIW : My S6 with a build date of 04/03/15 was HORRIBLE in comparison to my 05/04/15 phone. Ratting buttons, insane battery drain, etc. New phone displays none of those problems.
I too exchanged at a T-Mobile retail store, since that's where I originally purchased the device

I have received about 3 replacements for my GS6 and the first one was new but had a loose home button see in had a home button stop workin and was loose and thee chamfered edges were badly scratched the b ew in just got is brand new looks brand new and has not problems knock in wood at all

tmobile s6 issues
when i got my s6 the back button was an issue, sometimes it didn't respond that wasn't a big deal so i kept it. then i started having phone calls where there was no audio so i had to drop the call and call again. and a week ago the screen would freeze and couldnt open any app or slide between windows, but i could open the camera with double tap on home and open the notification window but thats it and had to reset. then last night for some reason the back button was stuck, is there even an actual button to get stuck? everything app i open would exit after a few minutes and started getting shorter to a few seconds. factory reset the phone twice and couldnt get past initial setup because of all the back button spamming.
before the back button failure i did order replacement which should get here on the 9th. hoping that has no issues cause so far my Tmobile experience is not going well. phone issues, signal issues. support issues, all i get from support are links to tmobile support website. stuff i already read through before i talk to support.

Synyster06Gates said:
UPS system updates as soon as the driver signs the pickup manifest. If it hasn't updated, they didn't get it.
FWIW : My S6 with a build date of 04/03/15 was HORRIBLE in comparison to my 05/04/15 phone. Ratting buttons, insane battery drain, etc. New phone displays none of those problems.
I too exchanged at a T-Mobile retail store, since that's where I originally purchased the device
Click to expand...
Click to collapse
How do you see the phone's build date? I've heard other people state that their battery life is awful and some state that it's the best ever. My battery life is kinda "meh", but getting better with newer ROMs... I honestly am not sure if my placebo effect or my phone happens to be one of the good ones or if 2-3h SOT with 1-2 days on XtoLite (sp) is only because of the ROM.

psych0r3bel said:
How do you see the phone's build date? I've heard other people state that their battery life is awful and some state that it's the best ever. My battery life is kinda "meh", but getting better with newer ROMs... I honestly am not sure if my placebo effect or my phone happens to be one of the good ones or if 2-3h SOT with 1-2 days on XtoLite (sp) is only because of the ROM.
Click to expand...
Click to collapse
The date was on the box my phone came in. Idk if it's really the build date or when it arrived to T-Mobile.