18 July WM v6.1 Messaging SMS \ MMS contingency, phone service is five bar signal , select Send and messaging process displays “Your text message cannot be sent”.
Call HTC technical support and select troubleshooting. Explain that yesterday Edyta suggested visit HTC e-member site for Radio ROM update, there is no Radio ROM update for TyTN II.
Raes answers, I explained contingency, Raes suggested that I call telephone provider I said that that the phone is HTC supplied SIM unlocked and that I have tried three SIM cards and the SMS contingency is the same.
Call ref. 08rbc290000760 Raes says select Settings, Phone, Services, Voice Mail and Text Messages, Get Settings, and that Phone: text messages service centre: number +44 7802 2092035 is incorrect (note that Voice Mail: number is blank) and that I need to call the SIM card service provider for a new number for the TyTN II phone service.
18 July 2008 Installed received today new SIM card supplied by O2 SIM serial no. 0064 4188 36619 marked www.02.co.uk/blueroom 3G
Installed new SIM card, restart TyTN II, Check Phone: text messages service centre: number and it is the same +44 7802 2092035.
Select Messaging: select SMS; select a failed SMS text message, select Send, dialogue box displays message sent.
Call HTC technical support, advise Mathew that contingency resolution here is that SIM cards supplied pre 3G not liked by TyTN II.
I received this message once when sending an SMS from an area where texting worked but voice/data did not. In my case, all I had to do was tap "Tap here to retry", and it worked.
Just to eliminate any 3G issues, you may want to force the phone onto Edge and try again.
I get this sometimes, usually right when I'm getting a message from someone else. I guess it's kind of a collision thing.
Anyway, just tapping "click here to retry" works but sometimes it does take three or four times to go through.
Sorry this isn't more help.
schulzj said:
I get this sometimes, usually right when I'm getting a message from someone else. I guess it's kind of a collision thing.
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Click to collapse
schulzj said:
I have the same thing happen and retry always seems to work.
Click to expand...
Click to collapse
do you have your messages on threaded mode or normal mode
if its on normal (hacked by registry or other tools) this could be the problem because i experienced the same issue when i shifted (temp) to wm6.1
best wishes,
watchdog2003 said:
18 July WM v6.1 Messaging SMS \ MMS contingency, phone service is five bar signal , select Send and messaging process displays “Your text message cannot be sent”.
Call HTC technical support and select troubleshooting. Explain that yesterday Edyta suggested visit HTC e-member site for Radio ROM update, there is no Radio ROM update for TyTN II.
Raes answers, I explained contingency, Raes suggested that I call telephone provider I said that that the phone is HTC supplied SIM unlocked and that I have tried three SIM cards and the SMS contingency is the same.
Call ref. 08rbc290000760 Raes says select Settings, Phone, Services, Voice Mail and Text Messages, Get Settings, and that Phone: text messages service centre: number +44 7802 2092035 is incorrect (note that Voice Mail: number is blank) and that I need to call the SIM card service provider for a new number for the TyTN II phone service.
18 July 2008 Installed received today new SIM card supplied by O2 SIM serial no. 0064 4188 36619 marked www.02.co.uk/blueroom 3G
Installed new SIM card, restart TyTN II, Check Phone: text messages service centre: number and it is the same +44 7802 2092035.
Select Messaging: select SMS; select a failed SMS text message, select Send, dialogue box displays message sent.
Call HTC technical support, advise Mathew that contingency resolution here is that SIM cards supplied pre 3G not liked by TyTN II.
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Click to collapse
Definitely a well written post (I'll be taking que's from that from now)! Seems my problem is low signal strength, incoming sms's jammed (seriously, how stupid is that??), *and* wm6.1 I'm about to switch over to a 6.5 device, so we'll see if 6.5 is any better than 6.1.
*edit*
I have noticed that the whole messaging system locks up sometimes if I can't send out an sms, and a reboot will fix it with a rush of incoming messages that should have happened when i was trying to send out one. Is this common?
Related
Hi there
I've been having issues with SMS on WM6 - the OS issue is the only common thread between the two devices I have had trouble on.
It all started after I upgraded my JASJAM to WM6 using some of the cooked roms on this forum. Short Messaging would work for a while, and suddenly go on the blink with all messages you try to send remaining in the Outbox. You also dont RECEIVE SMSs. WHen I checked with the operator, they confirmed that messages are being recorded as 'delivered' on their system.
Funnily, I would start receiving SMSs every time I changed a ROM (and I tried out different WM6 ROMs for Tytn) before it went on the blink again. The problem also occurred across multiple networks when I roamed, so it wasnt network-specific.
The issue was not brought up at the Forum as I was planning to upgrade to Tytn II as soon as it came out. And so I did (upgrade, I mean) last week when the device was released in Dubai.
Surprise, surprise - I still have the SMS issue. I was able to send & receive SMSs for a while, and it went on the blink again after I received 2 or 3 replies.
I'm now convinced that this has something to do with the receipt of Short Messages, but would like to check if any of you have had the same issue.
For the record, I have tried the following to try and solve the issue:
1. Soft reset.
2. Deleting the Inbox folders on my storage card.
3. Turning Push Mail off (I assumed it has something to do with the two messaging streams being on all the time).
4. Clearing all SMS folders of their contents.
5. Turning "Delivery Notification" and "Use Unicode Messaging" options ON and OFF, together and separately.
6. Turning my SMS signature on and off.
In short - I've done everything short of a hard reset. I know the damn thing will work for a while if I hard-reset, but I cannot bring myself to redo all the customizations I have carried out on the new device, particularly the GPS software installation.
HELP!
Just a thought - did you try replacing the SIM card you are using?
dnts said:
Just a thought - did you try replacing the SIM card you are using?
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Click to collapse
Its not network or SIM card specific - I have had the same problem with about 6 different SIMs (I travel a lot).
BUZZ!!!
Any ideas, guys?
Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?
rvdgeer said:
Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?
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Click to collapse
We're talking about the Tytn II / Kaiser / P4550.
I mentioned JASJAM because I had the same issue when I upgraded to WM6 on my Jasjam.
i'm not being able to send sms with the default program... looking for an alternative to try
edit: installed sms threader for wm6.... that seemed to help, i was able to receive text from skype and from myself... of course the text i was originally trying to send still won't go...
I was finally able to send the sms to the contact I could not connect to before. instead of texting from inside of "messaging" and adding a contact as a recipient, I selected the "send text message" option in the contacts area. oh, the reason I think the sms threader helped pertains to the test sms I sent through skype being received directly afterward. there was a twenty minute gap between send and receive.... it could all just be coincidence.... and works when it feels like....
Figured out the issue - since the problem occurred on my Hermes after I upgraded to WM6 and continued on my TytnII I assumed it had to do with some of my add-on software not being WM6 compatible.
True enough it was a vcard application I have been using for about 3 years now across multiple PPC Phone devices that was causing the issue. Removed the software, reset and my problems have disappeared.
Now I need a stable, light vcard application that I can trigger from contacts. Suggestions, anyone?
well, i think the format i have the number i'm trying to text to is saved incorrectly.... what format works for people country to country?
i'm trying to reply to a norwegian text, and it never goes through. i know can receive them no problem... there is no issue for sending or receiving texts within US... did not have this problem under WM5...
Greetings,
I purchased an unlocked 8925/Tilt over the weekend and had great success using it immediately on the TMobile network. This morning I noticed my SMS messages would not send. I could receive messages, but got the dreaded "Your text message cannot be sent." dialog.
I've checked the SMS Service Center number (via Settings / Phone / Services / Get Settings) and from what I can find via google it appears to be right.
I last used the SMS yesterday about 7 PM and it was fine. This morning at 7 am it gave me this message and has continued for the last 4 hours.
Anyone have any thoughts??
Thanks!
UPDATE: As it turns out the phone WILL send the SMS messages, but only when I have connected to a voice call.
Did you try a soft reset?
SMS not sending
Thanks for the reply.
I should have stated... I have performed a soft reset as well as a hard reset. I have verified the SMS Service Center number is correct as well.
Anyone else ever run into this?
Here's a stupid question, sorry if it offends: Have you tried multiple recipient numbers, i.e. perhaps the one that is failing is due to the number you're sending to, not your device?
cannot send SMS
Not a stupid question. I've tried numbers on different carriers with no luck.
I've called TMobile, and they want to me to try my Sim in another phone which I will have to try later this evening.
Just thought it was strange that it worked fine, I went to bed, and it quit working. Perhaps the Sim card went bad. I've had it a long time.
Tilt cannot send SMS away from home area
After days of testing, hard resetting and scanning this board I appear to have come up with the solution.
I installed "Advanced Config", adding a button to the Comm Manager for 3G and disabling 3G. Not an issue for me as 3G isn't available on TMobile in my area.
If I continue to have trouble I will try replacing the phonesettings.dll and changing the phone band as mentioned in this thread.
Thanks to help from this thread:
http://forum.xda-developers.com/showthread.php?t=379846
HELPPPP
I've been having a similar issue for the past 4 days. I'm using dutty's 6.1 rom. I used to be able to send/receive sms and mms messages. One day, mms messages wouldn't work anymore so I did the auto connection setup in the settings panel and it corrected the mms problem. However, sms messages can't be sent out anymore. I always get the message "Your text cannot be sent." I can receive sms messages but cannot send them out. I've tried searching the forums and it seems like others are in the same boat. There is a thread stating that I should turn off 3g in my comm manager, but it is already disabled. I've tried sending the text message with 3g on and off. It doesn't work no matter what. I've also trying to setting the band of the phone for gsm 1800 like another thread had instructed, but that doesn't work either. It isn't a sim card problem because I can put it into another phone and send and receive them just fine.
Some one help me, please!
anyone have ideas?
figured it out. changed the setting back to gsm mode. i must've changed it to gprs somehow.
I Have a Tilt flashed with HTC 6.1 and (I think, but haven't tested) sim unlocked (with the kaiser sim unlocker tool). I am using it on AT&T. I don't use text messaging that often so it hasn't bothered me too much, but all my AT&T friends can send me MMS (I don't recall if they've sent me any SMS). However, one of my Verizon friends sent me a few text messages and (when he finally called) asked me why I didn't respond. I told him I didn't receive the messages. I searched for "kaiser can't receive sms from other carrier" and didn't find anything helpful. I hope I'm not missing something obvious. Any help is appreciated.
Thanks
If you've ported your number in from another carrier, you'll need to contact tech support to have them update your phone number.
If you're not able to receive a text from one particular person, that could be something different.
Oh thanks I did port my number from Verizon. Who should I call Verizon or AT&T?
I would call AT&T Customer Care and have them verify that there are no weird restrictions on your account related to SMS messaging.
As an example, a friend of mine who did not wish to receive SMS messages on his Verizon phone was able to call them and have all external messages blocked. But he was told there was no way to prevent other Verizon phones from sending him texts.
I would also have AT&T verify that your Test Message Service Center number is correct on your Tilt.
Dear developers and experienced people,
I have got a problem with the T-Mobile MDA Compact IV. When switched on, the phone always tries to send a registration SMS to the number 72059. With a non-T-Mobile SIM this results in an error status message. I don't know, whether this SMS attempt costs me money.
Is there any possibility (via registry etc.) to prevent the phone from sending this SMS WITHOUT flashing a new, unbranded ROM?
I wonder if noone else has noticed this already...
Thank you!
I havent' had this at all and i have an MDA C4, is this with a new ROM install or anything?
Addicteddddd said:
I havent' had this at all and i have an MDA C4, is this with a new ROM install or anything?
Click to expand...
Click to collapse
I just tested with a non German SIM, I don't get the error with that. I guess the error (short number not available) is an O2-specific error message, other providers don't react at all. But I guess the phone nevertheless attempts to call/message this T-Mobile internal number.
Edit: no new ROM, MDA just out of the box.
Maybe the phone does not try to send an SMS to the MyFaves number, but it is some kind of SIM Toolkit function?
Perhaps this behaviour would stop if I let it connect once with a T-Mobile SIM?
I have news again about this topic. The number this message is sent to can be found in the registry key
[HKEY_LOCAL_MACHINE\Software\HTC\My5\SMSC]
"SendNumber"="72059"
If I change this number to an empty value or if I delete the whole My5 tree from the registry, I don't get these errors anymore. Nevertheless I don't know whether for example in roaming I am billed for SMS attempts to an empty number.
Could anyone find out whether MyFaves fully stops sending messages if these keys are deleted or if it only sends messages to empty numbers in this case?
I did a lot of testing during the last few days. My results were kind of disturbing:
When in a home network, the MDA sends a silent SMS to the MyFaves number. Of course this number does not exist in most networks, but you also do not get an error message about it.
But when used in roaming, these SMS are charged. So everytime you switch on your mobile phone, you are charged a SMS from the foreign roaming network, even if the message has no valid target.
The registry key with the number can be changed, so I changed it to my own number. The resulting SMS did not show any meaningful plain text, but some binary looking glyphs instead. Since the message has got oversize, I was actually charged for 2 SMS!
The only way to circumvent this behaviour is to delete (or rename) the My5 tree from the registry. When switched on, the phone adds the tree again, but with empty values. Since there is no number to send to, the SMS is suppressed and does not cost any money in roaming.
Conclusion:
This is not a good behaviour for a SIM lock free phone. If someone does not know this, he/she has a bill of about 15 Euro/month just for switching the phone on every day. Since the phone does this quietly, most people would complain with their provider rather than finding the phone guilty.
Hey,
I can receive texts and make calls fine, but I can't send any texts.
I tried toggling data connection on and off, but that's a no-go.
Any suggestions?
Hi, I also had the same problem when I first inserted my SIM into HD7. It used to receive messages. Make & receive calls but not able to send messages.
HD7 actually tries to get message center number from SIM.
When I inserted the same SIM in Nokia E72, I figured out there are 2 center nos.
1. Message Center No.
2. SIM Center No.
HD7 took the SIM center No. & was not able to send messages. I changed it to Message Center No. and voila... I could send messages easily.
You have to go to Messaging --> Settings & check which number it had accepted. Either you can try to insert into any nokia phone & see another number too or else you can talk to customer care to get your message center no & change the no. in the SMS Center No. in your HD7 --> Messaging --> Settings.
I am sure your problem will be resolved.
@badboy70; Is your problem resolved after the given solution?
I'm sorry for the late reply, I haven't tested it because it was a friend who tried to use my phone, because he wanted to use WP7 for a week to decide if he was going to buy a Lumia or not.
He's changing to the same mobile service provider as me when he buys the Lumia so it should work fine.
I'll see if I can try it out anyway.
(And even not being able to text, he's thoroughly conviced about WP and will buy a Lumia)