Phantom e-mail account - Touch Diamond, MDA Compact IV General

Hello
In TF3D under the e-mail tab I've got a phantom e-mail account icon showing up on the right hand side even though I've got no e-mail accounts setup in Outlook. If I add an e-mail account to Outlook I get two email account icons showing up.
This happened after I improperly uninstalled Emansio Outlook plugin without first deleting my e-mail account profile.
I've removed all registry settings referring to Emansio but I can't get rid of this phantom account.
Any ideas? Thanks.

Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol

rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
Thanks - I had the exact same problem, also from upgrading ROM and then doing a restore from Sprite, and SK-Tools (the free, limited-to-6-items edition even!) worked great.
I also used it to delete some duplicate contacts that were somehow in there. That's such a useful tool I might buy the full copy.

i have sort of the same type of bug.
i have a push email account, after removing the software, there is still a "1" on my email tab.
how could there be one unread email when there is no email account? ... haha .... ghostly ...
hopefully we can find a way to clear the manilia cache.

rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
I was in the exact same position, and SKTools worked for me. An excellent and very helpful set of tools. Id recommend it!

rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
Brilliant, thanks very much.

I uninstalled the sprint picture mail cab and I've be searching everywhere for a way to get rid of the account from the email tab. I'm going to try out sktools. But I sure would like to know how to do it manually.

Related

TF3D - Incorrect unread email notification

Hi all,
I'm having an issue with TF3D's email tab - it's displaying that I have an unread email in my Inbox where in reality I have no unread emails!
I have tried to remove all of my Email accounts, disabled TF3D, soft-reset, then re-enabled TF3D... It's still displaying 1 unread email!
This has occurred with a few ROMs - Dutty's DPT ROM v2, Walshieau's Elite 3.0 and the Stock 1.93.xxx.x.
If anyone knows how to fix this, could u pls let me know. I don't want to flash to another ROM because my current ROM is perfectly fine apart from this one bug. TIA!
Have you tried deleting the email account with the ghost email, and setting it up again? A bit less work and less drastic than a reflash.
All the new ROMs automatically create a "Windows Tips and Tricks" email when you create a new account. Go into the Inbox (using Messaging and not TF3D) and delete this email or mark it as read. That should fix it.
marisa4755 said:
Have you tried deleting the email account with the ghost email, and setting it up again? A bit less work and less drastic than a reflash.
Click to expand...
Click to collapse
I have deleted all email accounts, as shown in my attached screenshot.
mkhattab said:
All the new ROMs automatically create a "Windows Tips and Tricks" email when you create a new account. Go into the Inbox (using Messaging and not TF3D) and delete this email or mark it as read. That should fix it.
Click to expand...
Click to collapse
Yeah I realized that too, but I didn't know where I could find it - thanks though; I hard reset instead.
email not displayed
I have a similar problem, my diamond says no accounts when i have an account, its an OMA, account if I click on messages i can see the email but in touchflo it says no account... I have tried messing around with the phone but i can not get it to display the envelope like before, any ideas, please advise...
RM
This happened to me too today. What had happened was that Shozu dropped an email in the main messaging inbox. Deleted that and good to go. Well, good to go after having to re-add my accounts since I deleted those thinking something was "stuck" with one of them
I had this earlier today and after much faffing about i managed to sort this, i believe this is a fault with windows mobile and not touch flo. what i did was go to settings go to the personal tab > today > items tab under that i removed touchflo 3d and enabled messaging instead. go back to the homescreen and it should display 1 new email click on that and then delete the message. then reverse the process to get touchflo 3d back. hope this helps
KK
kk_cheugn said:
I had this earlier today and after much faffing about i managed to sort this, i believe this is a fault with windows mobile and not touch flo. what i did was go to settings go to the personal tab > today > items tab under that i removed touchflo 3d and enabled messaging instead. go back to the homescreen and it should display 1 new email click on that and then delete the message. then reverse the process to get touchflo 3d back. hope this helps
KK
Click to expand...
Click to collapse
I also had this problem and was fixed following the above steps. As it said somewhere in this thread MS Outlook creates an email 'Tips and tricks..' and in my case was an unread email. Deleted the email and everything is ok now.

Restoring email data from Sprite

I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
I have the exact same problem! Everything is still there, every single mail, but the account for my gmail is gone! Can anybody help?
Same problem
Same here. I used Sprite Backup to backup the data on my old TyTN then tried to restore it on the Raphael. On the Mail tab of the TouchFlow the email account is listed (it appears as "PDA - Email" - just as it was named on the TyTN) - but I can not open any message and I can not delete the account either - because it is not listed under "accounts".
SMS messages were restored ok - but the MMS and mail accounts all have the above problem. Any ideas?
MrDerrickC said:
I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
Click to expand...
Click to collapse
This has been covered a few times already, and its even on the main forum page at the moment, anyway, the answer to your question can be found:
Here > follow the thread http://forum.xda-developers.com/showthread.php?t=418975
or
Here > http://forum.xda-developers.com/showthread.php?t=415579
Hope this helps

Email icons standind on the touch flo 3d

Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps

Diamond email account question

Hi,
would like to know how to delete a email account in diamond. Just for a testing purpose, I've created a dummy email account and would like to delete it but I coundn't because no have such option. Any ideal other then performing hard reset? (coz I no want to lost my sms, even though I know I can restore it from the backup created using sprite, but the email account will also came back after the restoration) please advise.
Thanks in advanced!
Just go to "messaging" from "start" and open e-mail accounts.
You can delete or add new accounts from this application.
dev0id said:
Just go to "messaging" from "start" and open e-mail accounts.
You can delete or add new accounts from this application.
Click to expand...
Click to collapse
hi,
thank you for the reply, but my case a bit strange.
I found this thread: http://forum.xda-developers.com/showthread.php?t=404851&highlight=email+account
I can see the account icon shows at the right hand side (TouchFlo3D interface), but when i click at "Menu"->"Accounts"->"Accounts...", the email account didn't listed there
Therefore, I try to create for another email acount and use back the same account name, the system prompt me that I have to use a different account name (eg. Yahoo!) as the email account name already in use (although there is no any email account listed there). So, I change the account name to "Yahoo!-2" and now in the account list only listed this newly created email account (but the dummy email account i created still remain invicible and cannot get rid of it). Please help

Removing e-mali account

Hi, I have problem with e-mail account.
After restore my Sprite backup in TouchFlo I see e-mails but when i go in inbox or accounts i don't see this e-mail account. When I have create new account, system tells me so account of this name are still existing so I must change name of them.How remove this account?
Thats the way to do it!
horde74 said:
Hi, I have problem with e-mail account.
After restore my Sprite backup in TouchFlo I see e-mails but when i go in inbox or accounts i don't see this e-mail account. When I have create new account, system tells me so account of this name are still existing so I must change name of them.How remove this account?
Click to expand...
Click to collapse
Ive had that problem, I searched on this forum and found this:
http://forum.xda-developers.com/showthread.php?t=412035
That should explain how to remove the account.
Hope this helps!
Tom
Many thanks
It's work.
This is a common problem apparently... I had exactly the same. Thanks to you guys for sharing the solution with us!

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