Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps
Related
I have restored a sprite backup of my Tilt to a different/replacement Tilt (WSOD was beyond fixing).
The email accounts do not transfer according to sprite because they are hardware ID linked. However, the email counter still shows unread emails from the time of the backup and I cannot find anywhere in the registry or in application data/etc. to do this.
Does anyone know how to clear these email counters and rid the device of the knowledge of the prior POP email accounts that are buried somewhere but not accessible in outlook?
Thanks
RK
I am having the same problem after I did a restore. Anyone know how to fix this?
I found the registry entry that fixes this:
\HKEY_CURRENT_USER\System\State\Messages\TotalEmail\Unread
Just change the value to 0 and you're done!
Actually, this doesn't work. It will reset the counter to zero, but after you receive the first email, the counter goes back to the previous total.
It looks like the problem for me is that after I did a restore, one of my email accounts didn't show up, but the unread email counter still shows the unread emails that were in the account. If I try to recreate the account in messaging, it tells me it is a duplicate name even though it is not showing up.
Any suggestions?
I solved my issue by hardresetting and doing an advanced/custom restore excluding email. All email accounts except exchange need to be re-entered either way.
I solved my problem by using the attached program to fix my email account show it showed up again. After I read the unread emails, the counter was back to zero.
Thank you - email account repair
I was having similar problems and really appreciate you putting this program on the thread. It worked like a charm.
Hello
In TF3D under the e-mail tab I've got a phantom e-mail account icon showing up on the right hand side even though I've got no e-mail accounts setup in Outlook. If I add an e-mail account to Outlook I get two email account icons showing up.
This happened after I improperly uninstalled Emansio Outlook plugin without first deleting my e-mail account profile.
I've removed all registry settings referring to Emansio but I can't get rid of this phantom account.
Any ideas? Thanks.
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
Thanks - I had the exact same problem, also from upgrading ROM and then doing a restore from Sprite, and SK-Tools (the free, limited-to-6-items edition even!) worked great.
I also used it to delete some duplicate contacts that were somehow in there. That's such a useful tool I might buy the full copy.
i have sort of the same type of bug.
i have a push email account, after removing the software, there is still a "1" on my email tab.
how could there be one unread email when there is no email account? ... haha .... ghostly ...
hopefully we can find a way to clear the manilia cache.
rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
I was in the exact same position, and SKTools worked for me. An excellent and very helpful set of tools. Id recommend it!
rol81 said:
Hi,
I had exactly the same problem yesterday after restoring (new Rom) with Sprite backup. I was finally able to get rid of this phantom account with SK-Tools:
Choose category "All", on the bottom of the page you will find
Delete PIM Information,
mark phantom account, Delete Account,
"Are you sure?" Yes,
2nd "Are you sure? ...Stop" No
Rol
Click to expand...
Click to collapse
Brilliant, thanks very much.
I uninstalled the sprint picture mail cab and I've be searching everywhere for a way to get rid of the account from the email tab. I'm going to try out sktools. But I sure would like to know how to do it manually.
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?
Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...
I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM
i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data
Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks
outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?
This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM
Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.
i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)
Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...
Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.
Is there a way to fix this without a hard reset???
I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?
same problem on TP...
anyone find a solution to this?
I am still looking for a solution, too.
Bump. Im in the same boat. Anyone have any ideas?
This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.
I made a full backup with Sprite before I send my device in for repair. Now its back, at least a Diamond, because they switched the device and I restored my backup. But this crappy Sprite didn´t saved all files and so some of my settings and so on are missing. My email accounts too, by in TF3D there are still my 2 set up accounts, if I choose them nothing happens and if I go to admininstrate them it goes to the built in windows mobile configuration and there are no email accounts!
So does anyone has an idea how to get rid of the orphan accounts in Manila?
edit: if I try to create an account with the same name as the old ones he says that it already exists but the list is empty, so maybe it´s not a manila problem but a WM one?! Does anyone know where windows stores that information?
Found a little app thats rapairs lost accounts, worked well!
http://nicolasmauri.blogspot.com/2007/01/wm5-utility-recover-your-lost-mail.html
Wow, I would put it in some sticky thread, and may be somebody knows how to get rid of application list when no application installed, this list appeared when I recover databases by sprite backup
I was in the process of setting up an email account, stopped the process halfway through, but successfully added two email accounts.
Both TF3D and Titanium show 3 email accounts, but I can't delete the phantom one. Here are some screens. Any suggestion on how to remove the phantom one?
Anything in the registry?
I had a similiar problem when I tried to create a link to my work's email account. When i bombed out, I tried to delete it and it simply would not delete. I found no solution other than hard reset. Good thing I have a memory card in the phone with all my non-windows mobile-store apps and i backed up to microsoft my-phone
the phantom email account is Hotmail??