Email not showing in TF3D anymore - Touch Diamond, MDA Compact IV General

Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar

i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset

dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?

Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...

I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM

i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data

Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks

outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?

This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM

Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.

i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)

Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...

Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.

Is there a way to fix this without a hard reset???

I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?

same problem on TP...
anyone find a solution to this?

I am still looking for a solution, too.

Bump. Im in the same boat. Anyone have any ideas?

This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.

Related

unable to save new contacts

hello all. i've searched the forum for the answer to this, but i haven't been able to come up with anything.
i am running PDAVIET .15 on a Tmo Wing with touchflo. after installing the pocketCM contact manager, i noticed that i couldn't save new outlook contacts in the phone. syncing with my desktop outlook and moving contacts that way still worked, but actually trying to create a new contact didn't work.
eventually i decided to uninstall the pocketCM program and revert back to default WM6 contact manager. i still seem to have the same problem. after filling out all the requisite info for the contact, i push ok at the top right and it simply exits the contact manager and returns to the Today screen. syncing still works.
on another note, i've noticed similar symptoms in other areas of the phone. somtimes when i create a new note and click on ok to save it, it exits Notes completely...without saving.
anybody have similar problems? any ideas?

Can't open email/sms/messages. contacts missing

As of yesterday I cant open my emails or other messages.
I don't get an error, just nothing happens when I click on either emails or sms.
Also it seems that al my contact are gone :s
I also can't sync with outlook anymore.
Everything else, Tom Tom, IE, calling, games,... works perfect.
I performed a Sprite backup and did a hard reset. Worked fine right after install, but when I put the backup back, same problem.
Didn't install anything new last few days, and nothing strange happend as far as I know.
I don't really care about the messages, but I'm kinda attached to my contacts.
Anyone had this before?
Yup i have the same problem ...... since a week or two .But just with sms/mms and i did NOT loose contacts. i use pocket informant and pocket cm and they dont have the problem. But when i try to open a standaart windows account i cant open the mesages anymore :-( . do u use SPB PHONE suite by any chance ?
I don't use SPB Phone suite.
And I guess it's a different problem. Now that I think it true, everything that's going wrong has something to do with outlook. I think sms is also handled by outlook on WM6?
Is there a way to get an error-log of outlook on WM6? or of WM6 in general? Outlook won't open and I get no error either so it's pretty hard to search for a solution this way.

Email icons standind on the touch flo 3d

Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps

Weird problem with Google Sync

Hi guys, I just got my AT&T fuze and flashed NATF's 4.4 rom. Everything works just fine except a weird thing after I set up the Google Sync last night.
After Google Sync setup, at the email icon in TouchFlo 3D, it indicates "1" email, while there is absolutely no unread incoming email at all. This remains after I soft reset the phone. Then I tried to delete the Google Sync setting in ActiveSync, but the "1" is still there. Even worse, I then re-set the Google Sync, it turns to be a "2"!!! I even tried to delete all email accounts, but the number is still there even no email accounts were set up.
This problem does not affect any function of the phone but just annoying. Every time I wake up the phone I have to remind my self there is no email...
Does anyone see the same issue? Or how to fix this? Thanks a lot!
Install SK Tools and clear the notification queue.
Jason, I had the same problem. This one "new" email is created automaticly by WM in the Outlook account on your phone and contains instructions on how to use messaging in WM. Just go to the account list on your phone and check the Inbox of "Outlook E-mail". It should be called Windows Mobile E-mail Tips and Tricks.
Problem solved, thank you guys a lot!!!

Lost ability access email messages Kaiser Tilt WM6.1

Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Fized the Problem
I am not sure what fixed it, but I went all around the site. I decided to try two things before reinstalling everything. First, I deleted any of the new programs I had installed recently. That did not do it. Then I popped out the storage card and rebooted. That did it -- but then I had a lot of memory problems. (I don't mean in my head, though I do sometimes.) So I uninstalled some of the larger programs, such as the SPBs. It is finally working again.
I'm not sure what happened, but if others are having this problem, try this first and see if it works.
PS It is fixed, not fized. Sorry about that
I'm not sure if I got that right or not, but is the problem that your inbox doesn't even open or it opens but the mail sync isn't working??? for me i had a problem in my mail sync and it wasn't solved except when i changed which internet connection type the programs should use.
Outlook not opening .. fixed
Ipepper said:
Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Click to expand...
Click to collapse
I had the same problem with Outlook not opening for email or text messages. The problem seems to be that there were several messages in the outbox which would not send. I had specified that attachments be placed on the storage card when available.
To solve the problem of Outlook not opening I first ran the Microsoft Installer Package “WindowsMobile61-KB958639.msi” to correct the SMTP email sending problem. Next I removed the storage card and rebooted the device. Outlook then opened and I did a send and receive which cleared the outbox. Then I replaced the storage card.
The problem of Outlook not opening appears to be fixed.

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