Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Fized the Problem
I am not sure what fixed it, but I went all around the site. I decided to try two things before reinstalling everything. First, I deleted any of the new programs I had installed recently. That did not do it. Then I popped out the storage card and rebooted. That did it -- but then I had a lot of memory problems. (I don't mean in my head, though I do sometimes.) So I uninstalled some of the larger programs, such as the SPBs. It is finally working again.
I'm not sure what happened, but if others are having this problem, try this first and see if it works.
PS It is fixed, not fized. Sorry about that
I'm not sure if I got that right or not, but is the problem that your inbox doesn't even open or it opens but the mail sync isn't working??? for me i had a problem in my mail sync and it wasn't solved except when i changed which internet connection type the programs should use.
Outlook not opening .. fixed
Ipepper said:
Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Click to expand...
Click to collapse
I had the same problem with Outlook not opening for email or text messages. The problem seems to be that there were several messages in the outbox which would not send. I had specified that attachments be placed on the storage card when available.
To solve the problem of Outlook not opening I first ran the Microsoft Installer Package “WindowsMobile61-KB958639.msi” to correct the SMTP email sending problem. Next I removed the storage card and rebooted the device. Outlook then opened and I did a send and receive which cleared the outbox. Then I replaced the storage card.
The problem of Outlook not opening appears to be fixed.
Related
I'm using originally released WM6 WWE. i have 3 email accounts on my mda, I can receive emails fine. but whenever i want to compose/reply an new email, the mail program stop responding. I have to go to memory and close the messaging/email program. Any suggestion will be appreciated.
i also discovered a new feature, I can have push email for hotmail w/o any additional service/software as a part of the MS live.
how many programs do you have accessing the internet when you send email? i started having that problem the other day on wm6. i would send/recieve mail then open up ie while thats downloading and while yahoo go was checking mail. i disabled yahoo go from automatically syncing and stopped multi tasking while sending and receiving mail and everything went back to normal.
i hope that helps
thx, didn't get a chance to try ur suggestion, i hardreseted and restore using sprite backup. it's working again. I think it has something to do with google map.
hello all. i've searched the forum for the answer to this, but i haven't been able to come up with anything.
i am running PDAVIET .15 on a Tmo Wing with touchflo. after installing the pocketCM contact manager, i noticed that i couldn't save new outlook contacts in the phone. syncing with my desktop outlook and moving contacts that way still worked, but actually trying to create a new contact didn't work.
eventually i decided to uninstall the pocketCM program and revert back to default WM6 contact manager. i still seem to have the same problem. after filling out all the requisite info for the contact, i push ok at the top right and it simply exits the contact manager and returns to the Today screen. syncing still works.
on another note, i've noticed similar symptoms in other areas of the phone. somtimes when i create a new note and click on ok to save it, it exits Notes completely...without saving.
anybody have similar problems? any ideas?
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?
Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...
I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM
i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data
Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks
outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?
This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM
Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.
i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)
Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...
Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.
Is there a way to fix this without a hard reset???
I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?
same problem on TP...
anyone find a solution to this?
I am still looking for a solution, too.
Bump. Im in the same boat. Anyone have any ideas?
This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.
I use my hotmail all the time, and have been using it on my Diamond for the last 4 months successfully.
Yesterday I logged into Hotmail on my PC and I got a message about Hotmail has changed... better layout etc - but since this I can't get it to work on my Diamond.
I go to www.hotmail.com and then enter my user and password. I get the inbox screen, but it never fully loads (the green bar is about 1/3rd of the way). I can see my new messages in the inbox, but if I click on them nothing happens. Can someone else try this and tell me if its just coincidently collided with my update to the new Dutty 2.8 ROM - or have Microsoft added Flash content into the Hotmail page or something?
I've also tried Opera Mini - which is exactly the same making me think its not my Dutty ROM.
I'll be a bit miffed if I can't check my Hotmail anymore on my Diamond, as its one of the main things I need an 'internet' phone for.
Right... I've now set up the Windows Live application - so that my Hotmail comes into my Outlook. It seems to work well, but when I do a Send/Recieve from within Outlook it connects via my GPRS / 3G rather than my Wi-Fi (which is connected at the time).
If I do a sync from within the Windows Live app, it syncs by Wi-Fi.
Its a bit annoying as I just got a message with a 2mb attachment. I try to open it, and even though I'm connected by Wi-Fi, it still tries to downlaod the attachment by GPRS!
I've looked through all the settings, but can't see anything? Any ideas?
I've just tried it and got similar results; I got the "we've changed the design a bit" message then my inbox loaded up fine, but I could click on any of my email messages. It was like the page just wasn't registering the clicks at all.
It's not a complete killer for you though as you can access your Hotmail inbox using the Windows Live application on the Diamond which, as I understand it, will skip the web interface entirely.
EDIT: Sorry dude, I was still typing when you made your second post so I didn't notice that you'd already found the Windows Live app. I don't use it myself so can't offer any help with the issues you're having there.
Medulla said:
I've just tried it and got similar results; I got the "we've changed the design a bit" message then my inbox loaded up fine, but I could click on any of my email messages. It was like the page just wasn't registering the clicks at all.
Click to expand...
Click to collapse
Thanks for trying it. I don't know what they've done in their changes, but its pretty annoying!
I'm probably better using the Windows Live program anyway as it will be quicker anyway. Its just annoying that it wants to connect to GPRS instead of using my Wi-Fi!
made a post in the general section as it seems to affect other WMs aswell?
http://forum.xda-developers.com/showthread.php?t=443203
Hi. About two weeks ago, I updates my XZ C6602 to KitKat. SInce then, I've had problems with the Email application. I have it configured with an ActiveSync account from the company. Just after updating, I received notifications for new incomming mail, but when I tapped the notificacion, an empty message(empty email) showed up; when I went to the message list(Inbox), I could only see messages that were downloaded to the phone before the update.
At first, I thought it may be a problem with the update, so I deleted the account and created it again. Contacts & Calendar syncs correctly, but when I open the Email app, the message list is empty and it says "No mail"; opening any other folder would result in the same message. Also, I'm still receiving notifications for new mail, but, as before, when I tap, I get an empty message(no even sender or subject). I have tried refreshing(autosync is already on for all accounts), but with no difference. "Last update" is only few seconds or minutes ago.
I decided to go a little bit further with this problem, so I checked the data folder for com.android.email. On the databases folder, I checked the SQLite files, and, to my surprise, the messages were there! All of them, but there seems to be no way to open them on the app.
Has anyone had this problem? Any idea on how to fix it?
Thanks in advance.
alvaroag said:
Hi. About two weeks ago, I updates my XZ C6602 to KitKat. SInce then, I've had problems with the Email application. I have it configured with an ActiveSync account from the company. Just after updating, I received notifications for new incomming mail, but when I tapped the notificacion, an empty message(empty email) showed up; when I went to the message list(Inbox), I could only see messages that were downloaded to the phone before the update.
At first, I thought it may be a problem with the update, so I deleted the account and created it again. Contacts & Calendar syncs correctly, but when I open the Email app, the message list is empty and it says "No mail"; opening any other folder would result in the same message. Also, I'm still receiving notifications for new mail, but, as before, when I tap, I get an empty message(no even sender or subject). I have tried refreshing(autosync is already on for all accounts), but with no difference. "Last update" is only few seconds or minutes ago.
I decided to go a little bit further with this problem, so I checked the data folder for com.android.email. On the databases folder, I checked the SQLite files, and, to my surprise, the messages were there! All of them, but there seems to be no way to open them on the app.
Has anyone had this problem? Any idea on how to fix it?
Thanks in advance.
Click to expand...
Click to collapse
backup data and do a factory reset.see whether it resolves the issue
Hi. First of all, thanks to androidtweaker1 for your suggestion. Unfortunatelly. I wont make a factory reset, mainly because it would take a day or two to backup and restore everything, and I don't have so much free time.
Today I updated the z-push version on the server. I did it because the installed version was a bit old(1.5.10 vs 2.1.3), without even thinking it would make a difference. But, as my XZ gave an error, because of that, I had to configure the account again(to have contacts & calendar sync) and, after that, I check the Email app and surprise! it now shows my messages
So, just if someone sees this at some time having the same problems, try first updating(or ask your sysadmin to do so) your z-push version. Really strange, because de Email app from W8 on my laptop worked OK with the old version.