Hi all - I wonder if anyone has any thoughts on this small problem. O2 replaced my faulty Stellar (the battery wasn't charging).
I created a full backup using SPB backup beforehand and used it to restore all the data to the new Stellar. Here's the query:
Although 100.0% of the data transferred, my email account (called 'Steve') isn't showing up. I know it's there because SKTools can see its database, (and if I use a separate PIM backup utility it copies over the OLD 'Steve' account) but it's just not visible in Pocket Outloook.
Not a mjaor problem as I easily recreated the account using a different name. It's a niggle really as to WHY it's not showing. There's also some emails in that account that I need, but there doesn't seem to be any way of getting at them.
ooo err!
S
Am guessing that the emails and folders contained in the pop(?) account were backed up but not the registry entries that told the device about the account itself.
Since I've got some problems with disappearing E-mail accounts on my E-Ten M700, I've always used a small tool called Mail Account Repair.
I attached it. Maybe it helps.
Missing email accounts
Yes, the registry was my first thoughts too! but SPB is supposed to backup everything isn't it?
Thanks for the mail-tool. I'll try it out as soon as I get into the office tomorrow
Cheers for the quick replies guys!
S
I backed up with sprite backup using the stock at&t rom, then flashed to l26s new rom and now sprite backup only reloads some of my settings and my damn contacts are gone. Is there a way to manually extract the contacts out of the sB backup file also why does activesync think that i dont have outlook installed The damn window is open right beside it and it still says install outlook any help would be appreciated thanks ahead of time
did you check out the MIGRATION settings in the backup menu under options? you can choose to migrate your settings to another device (it migrates call logs, contacts, calender, tasks and categories...better yet for contacts to never fail and to always be updated is to use an exchange server for your pocket outlook email (i use a free one called mail2web i dont know what id do without it, push email is far superb over pop3)
well that would have worked before i backed up but doesnt help much now. thank u . i dont use email on my phone i just lost a lot of phone numbers. I just need to find a way to get to the phone numbers again. syncing with outloo didnt work because it says outlook isnt installed
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
i think one of your manila (TF3D) files is corrupted or demaged.
try:
http://forum.xda-developers.com/showthread.php?t=405749
OR
try installing one of the manilas:
http://forum.xda-developers.com/showthread.php?t=409901
more manilas on the forum ->search
or hard reset
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
..Hi all,
have the same problem after using Sprite Backup Tool. Any Ideas?
Does Sprite Backup cause the problem?
Hi all,
I am experiencing exactly the same problem and right - it started immediately after installing Sprite Backup. Uninstalling Sprite did not solve the problem, though, nor did re-installing Manila. Any ideas other that a hard reset would really be appreciated...
I have the same problem and it was also sprite looks like this app does not backup but rather destroys your phone.... what a mess it also messed up the other menus aswell,
any one know how to get everything back to normal?
RM
i have the same problem too , for some reason my mail wont show on TFL3D, and wont even sync no more even when im connected to wifi or 3G data
Does someone know the registry key where HTC stores the information about the mail accounts?
I used the registry editor, but the "find"- function does not seem to work yet.. :-(
thanks
outlook envelop no more visible
dgalama said:
Hi all,
For some reason, my TF3D-screen does not show my Outlook emails (the envelopes) anymore, although my emails are still in sync (when I look with outlook, everything's fine).
Instead the screen says: "geen accounts" (Dutch for "No accounts").
Even stranger: TF3D shows when new emails have arrived (the green number in the envelope on the bottom of the screen), so it knows of the existence of my outlook email.
I already tried adding an extra account (gmail), switch to that account and back, as well as some soft resets, but so far nothing works.
Anyone any idea?
Thanks,
Dagmar
Click to expand...
Click to collapse
same problem here any idea?
This keeps happening once i install sprite, does anyone have a fix for this or know how to get the email to display back in Touchflo? I do not want to reset the phone it takes too long to restore, and without a backup makes it even harder,
please advise...
RM
Same for me. I have 2 accounts in Messaging: Outlook (Exchange Server) and Gmail. Both accounts sync fine in Messaging app, but now only Gmail shows in TF3D. Tried to remove and recreate the Outlook account, but it didn't help.
I also have Sprite Backup, but I did not have to restore anything before the problem started.
i noticed when using PIM backup, that by default it removes what you backup!
can be changed in options
may be the problem? (havent used Sprite Backup)
Hi Guys,
I managed to get the Outlook Envelope back after flashing (same version) my Diamond. It was a headache trying to figure out the source of the disappearance.
Cheers...
Me again - another annoying thing is that there is also no more possibility to get a working ActiveSync-Connection via Bluetooth if you delete the pairing information (ActiveSync Partnership). The Option to add a Com Port to the Device is gone.
Now i will hard-reset my diamond and never use that creepy little s**t of Sprite Backup Software again.
Is there a way to fix this without a hard reset???
I am having this same problem. I use wireless sync. I get the notifier at the bottom of the screen with the number of new messages, but they do not show up in the envelope in Touch Flo...if I go to menu accounts, the messages are there.
Does anyone have any ideas how to fix this?
same problem on TP...
anyone find a solution to this?
I am still looking for a solution, too.
Bump. Im in the same boat. Anyone have any ideas?
This happened to me before and I couldn't figure out what was wrong. I later realized it was due to Sprite Backup. The backup somehow did not complete or restart properly. Unfortunately, I really can't remember what I did. I think I may have just restarted Sprite Backup and there was some kind of error stating what happened, which it performed a soft reset on the device itself. After the soft reset, everything was fine.
I am using a Treo 800w.
Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps
I assume this occured after a failed sync to my exchange server.
But I have deleted and recreated Exch account info. Restored manila files from within TF3d Diamond Tweek and the icon will not come back.
I can add a generic account and of course another icon appears.
trying to use the emial repair tool does not work, well activesync account I assume is OK now that I deleted it with it and recreated it..
I searched in registry for related info but not sure where to look unless this resides in a CE database somewhare Or manila M9 file...
Any known solutions for this other then the emailaccountrepiar tool?
Thanks Much,
last time this occured I only got it back after a sprite backup restore, but trying to avoid that.