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Hi all - I wonder if anyone has any thoughts on this small problem. O2 replaced my faulty Stellar (the battery wasn't charging).
I created a full backup using SPB backup beforehand and used it to restore all the data to the new Stellar. Here's the query:
Although 100.0% of the data transferred, my email account (called 'Steve') isn't showing up. I know it's there because SKTools can see its database, (and if I use a separate PIM backup utility it copies over the OLD 'Steve' account) but it's just not visible in Pocket Outloook.
Not a mjaor problem as I easily recreated the account using a different name. It's a niggle really as to WHY it's not showing. There's also some emails in that account that I need, but there doesn't seem to be any way of getting at them.
ooo err!
S
Am guessing that the emails and folders contained in the pop(?) account were backed up but not the registry entries that told the device about the account itself.
Since I've got some problems with disappearing E-mail accounts on my E-Ten M700, I've always used a small tool called Mail Account Repair.
I attached it. Maybe it helps.
Missing email accounts
Yes, the registry was my first thoughts too! but SPB is supposed to backup everything isn't it?
Thanks for the mail-tool. I'll try it out as soon as I get into the office tomorrow
Cheers for the quick replies guys!
S
Hi, there,
Since i upgraded from t-mobile's original WM6.0 to WM6.1, my ActiveSync 4.5.0 (build 5096, Date Published: 2/13/2007) can no longer sync properly with a second PC for Outlook PIM (contacts and calendar), and gives the error message "ActiveSync encountered a problem on the desktop. Support code: 86000107). It has no problem with the first PC (whichever is sync'ed first), only when sync'ing with the second one.
i'm also sync'ing with an exchange server on both PCs, and no problem there. i've also tried to set up the exchange sync on the phone (as well as on each of the PCs initially), the local PIM sync problem still persists.
I've tried all versions of Dutty's 6.1 ROM and many radios. I'm currently on Dutty's 19199 Lite and NIKI Radio's 1.58.16.27 (seems to be the best combination for me, TomTom nearly as good as WM6.0 + good phone reception, although a bit power hungry and adding speed camera warning to the map noticeably slows TomTom 6.032 build 8351).
i suspect that this is not a problem to do with the cooked ROM or radio, but something to do with Microsoft - perhaps compatibility between WM6.1 and ActiveSync 4.5 that is not fully tested yet?
Is there anyone who has encountered a similar problem? I've tried all search, but no luck.
any fix would be appreciated.
Do you try other WM6.1 cooked ROM(s) from Schaps, Sleuth, Alex, Kyphur and many more?
i tried Schaps, Sleuth, Alex before, as well as Vodafone's original (cannot remember though if this one was OK)
I've just flashed Dutty's WM6.1 Lite (released on Mar 08) few minutes ago and I did have the same error 86000107. It can be synced with either the 1st or the 2nd PC w/o error but not both. Whenever I fix the one then I have a trouble on the other.
I just did a quick search for error 86000107 and a few people solve the problem by doing this:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
The problem appears to recur when tasks are selected for syncing. I haven't had this problem myself but have had something similar with syncing notes which I've resolved in a similar manner.
Hope this helps.
ach2, clever that, search for the error code! i tried search for all sync probs...
anyhow, i do not sync Tasks, nor Notes. I believe i tried what was suggested above before, in desperation.
shall try again tonight on the home machine. cheers.
You can this:
1 Changed registry HKLM/System/Version from .dutty to .4.0.2
2 renamed Device Name
3 deleted partnerships in PC and PPC (I had 2 of them, do not know how I got 2nd one)
Click to expand...
Click to collapse
Credit taiseer999
There are also a lot of discussion on the Artemis Forum re this.
Thanks
Dave
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
4yunweb said:
cheers, Dave. did try all sorts of deleting partnerships (inc renaming device name), but shall try the registry tweak tonight...
why .4.0.2 though? hec, well, if that works, then it works and is worth a try.
shall report back.
Click to expand...
Click to collapse
Not my fix mate.
Have to ask taiseer.
Dave
I fixed it by opening new PST file and importing the old one. If it'll not help try to sync under brand new profile in Windows. This helped me...
How I resolved the 86000107 code error
I had this problem also, it occurred with all 6.1 ROMs I tried, did not occur when I went back to 6.0 ROMs. But I was able to fix it in 6.1 ROMs by opening a new .pst file on the second computer and then syncing the files with this new .pst file. I can now go back and forth between the two computers without problem and the error does not recur. I have not tried to reload the old .pst file or its backup from computer 2.
BTW the fix mentioned where you uncheck different information types, sync and then recheck them and sync did not work for me after the first successful sync.
Hope this helps!
sadkosk/safe as milk:
cheers. shall try.
have to admit that i also sync the .pst files at the 2 locations, using Briefcase.
I'm using last Ranju ROM. And this method helped me.
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Interesting...
Code:
Uncheck all items in activsync then connect / sync.
Check and re-sync the items 1 at a time.
Very interesting! I believe i did this before, but now I've re-investigated again. Still not fully working for me, but this works if i sync two, not all three, of the following:
1. push email sync with exchange server (PDA overwrites server if conflict)
2. contacts sync with home PC (PC overwrites PDA if conflict)
3. calendar sync with home PC (PC overwrites PDA if conflict).
NOW EVEN MORE INTERESTING!
------------------------------
Do #1 and 3 first, then no problem adding #2!!! All other combinations will cause a problem how can one explain that?!
Now the only ultimate test left is to see if this still works at work tomorrow...
Sometimes this occurs due to a bad or corrupt item in the calendar, email or other outlook item.
Sometimes it helps to export the whole PIm (Calendar, EMail, Tasks, notes, contacts, etc) and re-import them and sometimes you need to run the outlook repair pst file utility. I know a lot of people will not believe this, but it truly works if you are having sync issues.
If you are using only Exchange sync, you may have to export your data into a PST File.
Inbox Repair tool
If you can't open your Personal Folders file (.pst) or your Offline Folder file (.ost), or you suspect that your .pst or .ost data file is corrupted, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, not your mailbox on the server running Microsoft Exchange. The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.
The Inbox Repair tool works on both the Microsoft Outlook 97-2002 Personal Folders File (.pst) and the Office Outlook Personal Folders File (.pst) data files in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007.
Scanpst.exe is installed when you install Outlook. It is located at:
drive:\Program Files\Microsoft Office\OFFICE12.
Repair errors by using Scanpst.exe
Exit Outlook if it is running.
Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
To specify the scan log options, click Options, and then click the option that you want.
Click Start.
If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.
A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
Click Repair.
Start Outlook by using the profile that contains the .pst file that you tried to repair.
On the Go menu, click Folder List. In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair tool. Items that are missing from the Lost and Found folder cannot be repaired.
If you see a Recovered Personal Folders folder, you can create a new .pst file, and drag the items in the Lost and Found folder into the new .pst file. When you have finished moving all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder, from your profile.
Notes
If you are able to open the original .pst file, you may be able to recover additional items from your damaged .pst file. By default, the Inbox Repair tool creates a file called file name.bak, which is a copy of the original .pst file with a different extension. The .bak file is located in the same folder as your original .pst file. You may be able to recover items from the .bak file that the Inbox Repair tool could not recover. Make a copy of the .bak file, and give the file a new name with a .pst extension, such as bak.pst. Import the bak.pst file, and then move any additional recovered items to the new .pst file that you created.
A copy of the log file is written to the same location as the .pst file.
I think is wm6.1 not fully compatible on now WMDC or AS.
Try many wm6.1 here.
Similar problem on Vista WMDC, after u sync with 2nd computer, than sync back on 1st computer, it say error on sync.
After I del 2 partnership on both computer, no any problem on both PC sync independently.
eagle 1:
i suspect what you said is correct.
i think i've sorted the problem by re-building a new .pst. when i ran the scan, no problem was found on this newly built pst, but when i ran it on the old one, it reported that there were some minor errors found.
so i guess either the scan or a new build will correct the sync problem. what left now is to test it syncing on my office PC tomorrow.
many thanks for the tip.
sadly, i have to say, none of the above work for me after back and forth a few times (home->office->home).
guess it's something to do with my old outlook (2002)?
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Nghiem said:
Sadly that you waste your time trying to fix this. I posted the result on post #4.
BTW, nothing wrong w/ Outlook 2002, either. I could duplicated your issue while running 2003 and 2007.
Click to expand...
Click to collapse
so you're going to live with it, then.........
I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!
More info, really need 1 file!!
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.
What rom are you using?
And have you tried>>>
Open up your exchange server account, click on:
Menu \ Tools \ New Account
Or have you tried using the mail button and select "New E-Mail Account"?
Hi,
Stock ATT Rom, complete with bloatware, 8GB card
Freshly hard reset, then installed (all on phone, not on card):
SPB PP, Diary
Google Maps
WLS
Bandswitch
TCPMP
TotalCommander
HTC Streaming Media
HTC Album
Soft Button
UI Tweaker
Made a few registry tweaks:
ATT Animation - off
SMS Sent Notify - Off
Remap PTT
All of this and probably more was on there before I hard reset, and I was able to add more email accounts.
I tried your method but it doesn't do anything. I mean, nothing happens after selecting New Account and the same thing happens if I click on NewMailAccount.exe in the Windows Directory.
If someone is willing to post the file NewMailAccount.exe, then maybe I can try it and see if that does the trick?
Thanks!
I'm sure someone can upload that file, but let me ax another question.
You have not been able to add new email account after a hard reset?
Hi,
I only added my Exchange account which is set up in Active Sync, not in Messaging app.
So right now I've got SMS, MMS, and Outlook.
Thanks!
hksuper said:
I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!
Click to expand...
Click to collapse
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?
Just fixed it.
jacky_zhuxg said:
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?
Click to expand...
Click to collapse
My problem was a bad (?) key on HKLM/Software/Microsoft/Inbox/Svc. I had an "almost" empty AirSync key there. After deleting it, everything is working again.
Backup your key first!!! and then try deleting it: HKLM/Software/Microsoft/Inbox/Svc/AirSync. Worked for me. And if it doesn't or something else is broken, bring back the exported key you just backed up.
Hope it helps...
shmilson
hksuper said:
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.
Click to expand...
Click to collapse
Hey there, I have an AT&T Tilt 8925 with the EXACT problem, it started a little over a week ago. AT&T claims the do not know what the issue is and only suggest doing a total reset where i flush and reload my phone from a backup. I noticed some xml files in the tilt directory, i am wondering if AT&T modified something on their server side and we have a disconnect on the phone device side.
I too cannot get passed the 'creat new account" issue, it takes me right to the in box of an existing account.
Same Issue but fixed, finally
I had a similar issue which was caused by a MMS1 account being listed in the registry under Software>Microsot>Inbox>Svc.
I deleted this and was the able to add a new POP3 account.
Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps
I made a full backup with Sprite before I send my device in for repair. Now its back, at least a Diamond, because they switched the device and I restored my backup. But this crappy Sprite didn´t saved all files and so some of my settings and so on are missing. My email accounts too, by in TF3D there are still my 2 set up accounts, if I choose them nothing happens and if I go to admininstrate them it goes to the built in windows mobile configuration and there are no email accounts!
So does anyone has an idea how to get rid of the orphan accounts in Manila?
edit: if I try to create an account with the same name as the old ones he says that it already exists but the list is empty, so maybe it´s not a manila problem but a WM one?! Does anyone know where windows stores that information?
Found a little app thats rapairs lost accounts, worked well!
http://nicolasmauri.blogspot.com/2007/01/wm5-utility-recover-your-lost-mail.html
Wow, I would put it in some sticky thread, and may be somebody knows how to get rid of application list when no application installed, this list appeared when I recover databases by sprite backup