Just yesterday i set my phone down (in my car) and went in to a restaurant to get food. After i was done eating i came out and now when i power it on it says:
"SIM door is unlocked, please lock it. The device will automatically turn off in 10 seconds".
The sim door IS locked, and i have tried flipping a little black switch right under the sim door locking mechanism in hopes that that was the problem. But now about 20 hours later with the battery out and the sim door wide open in a bag of rice it gave me the same result.
Is my phone ruined? could it possibly be that quirky? And is there ANYTHING I can do?
I recall reading about someone else with that problem on here. Vaguely.
Is there at least any way that i can make this phone able to be sent in to HTC?
Bump to beg for help! Please anyone have any idea how to bypass this? or if i can get a new switch? any help at all would be hugely appreciated!
If this happened to me I would of flashed back to the original rom just in case something would of happened thereafter.
When you remove the battery in your kaiser is there a small round sticker? This is an indicator whether the device has water damage or not. I believe if it is white then there is no evident water damage if it is red then there is.
I may have found a solution for you
Open sim door then let the device turn off again. Power on the device. Once the device gets to the splash screen go into bootloader mode by holding down the camera button while soft resetting. You can flash the original rom from there.
edit: when your in bootloader mode your sim door can be open....
Thanks! that was very helpful, I never thought to try flashing it because if it turned off in 10 seconds it would ruin the device! The sticker on my device is actually rectangular, and its white (no suprise to me)
I suppose my best bet is just flashing it back to a regular ATT ROM and sending it in for repair.
Related
Yesterday I took my battery out of my phone to remove the dust from inside the phone. When i replaced the battery back into the phone, it booted up into the tri-color screen and has been there ever since. I haven't modified the phone since receiving it from AT&T at all. When i actually noticed the problem I tried to reset the phone through the hole on the bottom of the phone. At first, it booted up normally but was out of batteries since it had been running on a bright screen for a couple of hours. Thus it turned off immediately. I have tried to reset it again but it seems to do nothing. Since then when I put the battery back in and I turn the phone on it returns to the tri-colored screen and it says SERIAL in the bottom white area. When plugged into my computer it says USB in the white area. On the top of the tri colored screen, in the red area, it says:
KAIS1*0
SPL-1.56.0000
CPLD-8
I thought about downloading the newest ROM update from HTC but my phone wont sync with my computer, and the tutorial says it needs to in order to install properly. If anyone could help, please let me know!
Update!
I put the battery back into the phone and it booted up just fine....it was a little slow and worked normally for a couple of minutes. Soon it started to act up. When i plugged the phone into my computer it automatically started to freeze, when i unplugged it from the computer it would work just fine! I then turned my phone off again and now it is back to the tri-color screen again!
try hard-resetting the phone.
To do this, hold down the two soft keys at the front while pushing the stylus into the reset hole. Just make sure to back up any data you want, as it will delete it all (files, contacts, etc.)
Tried a Hard Reset
When I finished it, it just went back to that tri-colored screen. Now the phone will turn on every 10th time i try and work for a couple of minutes. When the screen turns off it wont turn back on when i push the power button. The green light still blinks though.
I have been having this exact same problem for a little while now, any help would be more than appreciated.
EDIT: Everything about the phone was AT&T stock ROM from Oct. '07.
i think it replacement time
hi all once again.i was using my kaiser yesterday then my phone went into tri screen.tried hard reset soft reset.phone reboots in tri screen.im using Duttys Official WM6.1 Rom 5.2.19716 UC.
ihave kais130 mfg /spl 1-0.0lipof /cpld-8 on screen.
if there is a solution to this i would appreciate help in resolving.thanks in advance
Another sad update!
Well as of this second my phone works okay...slower than usual....but in an hour or so the screen will turn off and the phone will stop working, i will take the battery out.....wait about 45 minutes and hope that it boots up normally. No one has any idea why this is happening to multiple people? I have had this phone for maybe 3-4 months. Is the failure rate that broad and fast on these phones???
WTF
This phone is ridiculous. Now if I keep the phone plugged into my computer so the screen wont time off, the phone works just as normal. The moment I unplug the phone from charging it decides to die on me after an hour or so!
this happened to me last nite.
spent hours and hours trying to fix.
ended up reflashing orig att rom..
everything is fine..
proceeded on to a cooked rom and all is well..
added some apps ..
so far -- awesome
Good News!
Magically my phone started syncing with my computer randomly. Thus it allowed me to flash the rom with the original ATT rom and so far my phone is back to normal working great!
tri screen sorted
i bought my kaiser off ebay..i couldnt sort tri screen.i had various roms on at various times .i had no warranty. on pay as you go.decided to take to local o2 shop.got it back today fully working for free.took them 8 days.
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
You better take a look here for a solution : http://forum.xda-developers.com/showthread.php?t=423486
jezzaflyboy said:
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
Click to expand...
Click to collapse
Hi today I had this strange issue with my 8125 I turn it off and then when I turn it back on on the simm screen where you put the pin it came with asteriks by its own, I hit clear but still they came back I had to cancel the cellphone part and then go back and put the pin number in order for the phone to work or if I enter the note option it keep by putting Im not shure if it was ceros or O'ss like if a key was jam but the strange thing is that the phone is closed. someone there has any idea what is this related about. I hard reset the phone 3 times, I update to wm6 diamond but still the same issues I download the service manual tear it apart until I just had the motherboard and only the lcd contected to it and put the battery and still it keep doing this has anybody have any idea whats wrong with it. can some body help me with this!!!!!
Okay i was out in the rain the other day and my Diamond was in my pocket.
Ever since my power button has stopped working. I guess my phone got wet somehow...
Now i always get the " Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
It just keeps popping up every minute or so it and wont bloody go away.
My power button wont turn the phone off/on or even lock my phone. So I'm guessing it's dead.
I'm guessing there is a part in the phone I can replace to fix this. Can one of you gurus point me in the right direction on which part I would need to buy?
I'm from the UK..
Thank you in advance.
Little bit of an update. My battery died last night. So I put it on charge when I woke up.
I obviously had to use the power button to turn it on. And for some strange reason it worked!
But It wont allow me to lock my phone when it's turned on. And i also get the same issue with the message popping up as I posted above. Could anyone help
anybody know what part i would need to fix this?
Hello guy,
After flashing new rom (official release) on my Blackstone, works fine for a month, after start the home screen being black like the phone is off but he was not. I try first hard reset from the button located next to the sim card, splash screen appears after went black again. I did not realized is a problem with the screen and I perform a hard reset (volume up+down & power up) . The phone perform the hard reset because I heard the power up sound, plus for about one minute I have the screen on, asking me to make the screen line up. During the screen line up the screen went black again and no way to see it showing something again. The problem is in active sync the phone is not recognized anymore, I can't flash it again (I try run RUU but give a error message to connect the phone) plus I'm going blind without seeing anything on the screen. My question is there is any way to solve this problem.
Thank you in advance.
Although screen is black, you should still be able to get into bootloader by normal procedure (turn off device, hold vol down & then press power on). Once in bootloader try flashing (you may wanna try returning phone to stock rom as it sounds like your screen has become loose from motherboard and needs fixed under warranty).
To return to stock rom follow guidelines at bottom of first post in this thread.
Still not working
Thank you for the quick reply, I manage to flash it again with the original rom, but nothing happen, the screen is still black. Probably as you said is something wrong with the display. Another problem is I don't have any more warranty; maybe there is a solution to solve the problem?
The Blackstone is out for less than one Year. Your should really have warranty. oO
Yes you wright but I’m 10000 km from home where who knows where the receipt is. Still hopping there is a solution, maybe I can fix it somehow. By the time I get home the waranty is gone. Thanks.
open it up, and attach the ribbon cable back in, just take your time if you need the htc touch hd service manual, i have it. if you wish to use it let me know i will post it here.
That is going to be a big help because I never open up a phone, I watch couple of times some videos on you tube but that’s all about. Anyway I have to open it because I flash it with 3 different roms and still the screen is black. Even when flashing does not showing anything on the screen. I remember for my old blackjack I had a app called My Mobile to see the screen on your desktop I install that I so the splash screen , the align the screen but I couldn’t go more taping the screen of the phone by looking to the desktop.
Thank you for your help and I waiting for the service manual.
Thanks’ one more time.
You can get the service manual here: http://htcdriver.com/index.php?page=htc-blackstone-touch-hd-service-manual
Start downloading. Thank you
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Fallen Spartan said:
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Click to expand...
Click to collapse
Thank you,
First I have to find a place where I can buy the tools, probably in couple of days I let you know about the evolution of the HTC operation.
You dont have the possibility to contact youre retailer and require a copy of the receipt?
Since the phone got an IMEI number, you could probably just send them the phone and they'll see that you still have warranty on it.
I'd call them before sending the phone, also.. don't forget to restore the spl etc..
Hello dear community,
Something really strange happened with my device about 1.5 years ago, but since I still keep it in my house, I can't help but wonder what happened and is it fixable.
So, the story: In some sunny day in July/August of 2020 I was browsing through my device, then I locked the screen and few seconds later I remember that I want to check something, so I pull the phone out of my pocket, use my fingerprint or face to unlock it, then just during the screen unlock animation (that takes ~1 second to "expand"), the device froze halfway through and would become unresponsive. By that I mean that the touch did not work, nor the Power/Vol/Bixby buttons. The phone heated up so much that in the span of a few seconds, the metal frame got so hot that it burned the skin of my hard, then a few more seconds after, the screen went black. This was the last time the device had worked in any way.
What have I tried to do to ressurect it:
Turn it on via the power button
Plug it in a PC with Odin - Odin did not pick-up the device
Let it charge overnight
Any possible button combination to get to various screens (fastboot, etc)
What I believe happened: Since I was running a custom ROM I believe that when I unlocked the device, something went wrong in the code and it caused the device to freeze and the heat was produced by frying the SoC or something else. Taking the back glass did not show any visible (and smellable) damage.
What do you think ? Is there something that you can suggest me to try to bring the device back to life ?
Thanks in advance!
If you can't get into fastboot, download mode, recovery mode, etc. Then your phone is probably - in my experience - subject to a physical repair.