My Diamond and the manufacture tolerance - Touch Diamond, MDA Compact IV General

Hi there,
I just want to ask a question. Hope somebody can help. I´ve got huge problems with my Diamond. I got it 4 weeks ago an tested a little bit. My Diamond has got a little gap between the Display and the Softkeys below the Display. I think it is about 0.5mm.
I´m not happy with this gap so I have sent my Diamond to the german repair and waranty service in Karlstein. My hope was, that they can dismount the display an rearange it, so that this little gap disapears. So far.
Yesterday I´ve got my Diamond back. Unrepaired. The waranty service says, that the gap is in between the tolerance of the manufacture.
I´m not happy with this, because you can see the backlight behind the softkeys in this gap. I´ve read in the wiki, that the display mounting tolerances are less than 0.3mm so my problem has to be outside the factory tolerance.
My question now. What can I do? What would you do? I´ve paid around 500 Euro for my Diamond. To much to have this gap between display and Softkeys.
Can anybody help?
Thanks and sorry for my bad english

Update ROM
Sorry sorry just a joke.
No I have no idea what you can do.

Most (if not all?) Diamonds seem to have this, and light is visible in between the screen an the top of the home key. I believe this is not so much due to the gap, but rather to what is below it in terms of components.
The best thing you can do is learn to live with it...

Diplomate said:
Most (if not all?) Diamonds seem to have this, and light is visible in between the screen an the top of the home key. I believe this is not so much due to the gap, but rather to what is below it in terms of components.
The best thing you can do is learn to live with it...
Click to expand...
Click to collapse
I don't have any gap between those parts and no lights visible either. I really don't believe you should accept it. Of course, there wil always be some small tolerances here and there but light coming out of gaps in the phone is ridiculous.
I would try again if i was in your shoes and make quite a fuzz in that shop.

watch out! i've heard that a large number of diamond owners disappeared in an another parallel universe after falling into the gap!
there, all ppl communicate only by iPhone that was the only way of communication and entertainment approved by the government.
0.5 mm!!
now serious (it is hard for me but not impossible): you can apply yr screen protector (hope you use protection) 0.5 mm lower and cover the gap.
the only thing that bother me with the gap (yes, i have it also but in the upper part) is that dust and dirt is piling and i have to clean it using a wood toothpick.

I have almost no gaps at all, I can only see a dim glow between the screen and lower touch/button panel when the buttons are illuminated, I can't see any light at all in there from the screen backlight. If your screen protector were placed over a gap it will collect dust and dirt on the exposed sticky edge which will soon become noticeable. I think you should make more of a fuss to whomever your supplier was.

the only thing that bother me with the gap (yes, i have it also but in the upper part) is that dust and dirt is piling and i have to clean it using a wood toothpick.
Click to expand...
Click to collapse
You are so right KukurikU. I think I could live with this gap. But the thing with dust an dirt in this gap makes me angry. I can live with certain lacks. But due to the gap below the display it doesn´t fit perfectly into the outside cover. So I have another but smaller gap at the right side. I can make a Pullover out of the dust inside these gap in a few weeks.
I think I will give it a try and send it to Karlstein again. Will see what they say the second time. And in the manufature pdf is written, that a Diamond with gaps more than 0.3mm have to be corrected.

I think you should make more of a fuss to whomever your supplier was.
Click to expand...
Click to collapse
In germay you have only a chance in the first two weeks. Now it is week five. My fault.
But the company in Karlstein ( I don´t want to write the name) is the official waranty and repair company for HTC in germany. There is no other chance to get any warranty repairs. Angry thing. But I think I will write an article for a german magazine. I can´t understand why they say it is a tolerance. 0.1mm 0.2mm and perhaps 0.3mm are tolerances. But 0.5 mm not. That is written in the official documents. So why don´t they repair my Diamond?

How does one measure gaps in dimensions around .5mm?

KukurikU said:
watch out! i've heard that a large number of diamond owners disappeared in an another parallel universe after falling into the gap!
there, all ppl communicate only by iPhone that was the only way of communication and entertainment approved by the government.
0.5 mm!!
now serious (it is hard for me but not impossible): you can apply yr screen protector (hope you use protection) 0.5 mm lower and cover the gap.
the only thing that bother me with the gap (yes, i have it also but in the upper part) is that dust and dirt is piling and i have to clean it using a wood toothpick.
Click to expand...
Click to collapse
Sounds good in theory- must admit I did try it in practice on a mate's Diamond with the gap- luckily I don't have the gap myself (hence my eternal immunity to the world of abducted Diamond owners reduced to using iCraps). Point is- I thought I would also lower the screen protector a bit on me mate's Diamond to cover the gap but then I feared it would cover the 3G camera and make all video calls look hideous...
PS. KukurikU: Had to remove one of your smilies (and the second one I wanted to use) because that crossed the limit of 4 for the post... I blame the iPhone for that limitation.

mkhattab said:
PS. KukurikU: Had to remove one of your smilies (and the second one I wanted to use) because that crossed the limit of 4 for the post... I blame the iPhone for that limitation.
Click to expand...
Click to collapse
and that's the reason or friendship is over!! (please don't remove this one...)

I almost sent my Diamond back due to this, but after seeing some vids on You Tube decided it's obviously not unusual.
It's pretty annoying, but will I care in a few months? Probably not. There's always Orange insurance if it causes any problems!

KukurikU said:
and that's the reason or friendship is over!! (please don't remove this one...)
Click to expand...
Click to collapse
Going completely off-topic here and just for the sake of friendship- I hereby give you your smiley back plus another one on top as a gift

Related

Broken Diamond display, or what?

Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
i haven't got that problem, and that doesn't look good at all for you
jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.
Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.
Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.
I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).
Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.
I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Click to expand...
Click to collapse
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
Click to expand...
Click to collapse
Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)
I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!
Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
Click to expand...
Click to collapse
I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....

X1 BAD Qualiy Contorl ~ Coating peel off ~

Please take a look in the attachment ~
The coating around the direction pad was completely peel off. I am very sad since my X1 just used around 2 week.
I will send an email to SE to complain their bad QC and material.
What the hell.. this is ridiculous.
Even cheap dumb phones dont have issues like that.
Wow that really sucks.. i wonder if anyone else has this problem?
**Knock on wood**...didn't happen to mine yet
ooo that's bad...
Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off
informatico said:
Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off
Click to expand...
Click to collapse
I haven't clean my phone when i bought it and i always put it in the small bag to protect it.
On beside, i always use the optial mouse for checking email.
I think this cosmetic issue is caused by the bad material on the key pad and coating
faint...
i just scared that the black paint would peel off so i specially choose the silver version.
no is the button area.. OMG... SIVLER'S button also black color....
if the user has a tendency to apply lots of pressure then is it an issue with SE quality?
That amount of peeling is wear, caused by the friction/ force of a application of the thumb or finger.
It would take me years to cause that amount of peel despite my enormous hands
My 'SonyEricsson' logo at the top is starting too peel off
yes, the black painting is peel off from the battery cover, where can I order another one? or re-paint it out of the market?
Suspicion
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.
apprentice said:
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.
Click to expand...
Click to collapse
MY phone is retail mode bought in Hong Kong, I am suspicious on this issue also.
This cosmetic issue is totally unacceptable, i can't believe the coating was peel off around 10days. What the HELL in SE QA & QC.
I bought the X1 when it launch in HK in first day. I hope your phone is another batch without this issue. BTW, this issue was occur after 9days. I hope you got a good batch of X1.
well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.
nap007 said:
well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.
Click to expand...
Click to collapse
It is not scratch, the coating is peel off in a pieces, furthermore my X1 is always put into a small bag to protect, therefore i don't think it is careless to cause this issue.
On beside, I always use the finger to scroll optical joystick for browsing email. I think this cosmetic issue is due to the bad material , design and coating on the key pad. Why don't HTC use the same material as PSP shell, it should print the black color inside the transparent plastic rather than make a coating on a CHEAP black plastic.
The coating is stop peel off unit ............ please take a look on the latest status on the keypad.
BTW, I just send an email to following address to make a complain on this SUCK cosmetic issue.
TO: [email protected]
CC: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
i can't believe that!
all x1 have same problem? it's impossible
iolaosx said:
i can't believe that!
all x1 have same problem? it's impossible
Click to expand...
Click to collapse
I also surprised when the coating is starting peel off ~ I hope this issue occur in little amount of batch only ~ I will send back my X1 to request a replacement later, i hope this issue will not happened again.
After a month, the paint on my "down arrow" directional button is also peeling off. The phone has been kept in a nice thick pouch since day 1. I have owned my previous phone 1 year with no scratch so the scratch is definitely not due to the way I treat it.
same here, my unit peel off too at the same area

Kaiser gap between housing

hi
I have a little problem. My kaiser just came back from service after a month, because of the broken screen.
I have noticed that the gap between the casing. Let me illustrate on a picture, the gap is in red color
http://i243.photobucket.com/albums/ff67/dpleja/htc-kaiser.jpg
ok, if i push the far left end of my kaiser, the gap is about 2mm
http://i243.photobucket.com/albums/ff67/dpleja/DSC04640.jpg
i thing that this gap was smaller before...how big is it on your kaiser?
Woah. That looks messy (I'm sorry to say!)...
The gap on mine is pretty equal along its length (maybe slightly wider (almost immeasurably so) toward the 'bottom') - but I'd say it's less than a millimetre all the way down its length.
...Certainly A LOT more flush than in your pic.
If you need me to I'll post a pic for you to use as ammunition when you kick ass about it...
Regards,
Rob.
mine is equal also along it's length, but because of the angle it doesn't look like that. Its 2mm across the whole phone. I still think its too much
Definitely something wrong there
Nono01 said:
http://i243.photobucket.com/albums/ff67/dpleja/DSC04640.jpg
i thing that this gap was smaller before...how big is it on your kaiser?
Click to expand...
Click to collapse
There's definitely something wrong there. Mine is even all the way along and is about 0.6 mm. I'd be getting back in touch with the repairer/possibly the courier who delivered it back if there's any chance the damage happened in transit. They may claim additional parts are required (at more $$$/£££) to fix it though
Nono01 said:
hi
I have a little problem. My kaiser just came back from service after a month, because of the broken screen.
I have noticed that the gap between the casing. Let me illustrate on a picture, the gap is in red color
http://i243.photobucket.com/albums/ff67/dpleja/htc-kaiser.jpg
ok, if i push the far left end of my kaiser, the gap is about 2mm
http://i243.photobucket.com/albums/ff67/dpleja/DSC04640.jpg
i thing that this gap was smaller before...how big is it on your kaiser?
Click to expand...
Click to collapse
Looks like when they were working on your phone, they either bent the rails or the mounting bracket that slides on the rails.
i have just made a video of the problem
check it here
http://www.youtube.com/watch?v=GBpwdBD8gng
How do you plan to progress this?
Nono01 said:
i have just made a video of the problem
Click to expand...
Click to collapse
I believe you, I believe you! What more do you need to know, there's a problem with the phone if the gap is wildly uneven when sitting flat with no pressure on the device. What are the repairers saying and what are you going to do about it?
i have returned the phone, wee will see what the service guy will do with it.

[Q] How many people are having cracked screens?

Okay here is my problem, the screen on my nexus one cracked (on the inside under the glass) twice in a span of 6 months and HTC is trying to make me pay to fix it. There is *absolutely nothing* that I can think of that can even possibly cause the screen to break. It cracked twice at approx. the same place near the TOP of the screen. I've been using cellphones for the past 13yrs, had 2 iPhones and none of them broke like this. Very bitter taste in my mouth after using the Android and HTC platform for the first time. As it stands right now, I would rather have an iPhone4 with a defective antenna than to have choosen Google and HTC.
So here is my question: How many people are having the same problem? If you see my same question in other forums, please don't answer twice. I am a real user, a real person. After people start responding, I'm going to forward my threads to the reporter at cnet that had the same problem to hopefully have Google recognize this issue.
*If you DO NOT have this problem, but have an opinion to post, I deeply appreciate your opinion, but please don't do it here. This is strictly to see how often this is happening to N1 users.*
i cracked my screen but i dropped it on concrete a couple times so i can not blame google/htc for that.
however since I am rooted and my warranty is already void I plan to change the screen out myself when the new digitizer comes in.
Here is a link to buy the digitizer:
http://www.repairsuniverse.com/google-nexus-one-touch-screen-digitizer-replacement.html
And here is a link of a tutorial on how to fix it.
http://www.youtube.com/watch?v=hTRXSMQ-GJY
Dont be scared that its 45 parts, they are very short each.
BTW if you know your thread is a question and even label it as such, dont you think this belongs in the Q&A thread?
rayrayw said:
So here is my question: How many people are having the same problem?
Click to expand...
Click to collapse
Is the answer 1 in 1000?
Im not having a problem. Maybe its cos im not so heavy handed with my belongings?
Doesn't the nexus one have gorilla glass? Should be very hard to crack
Sent from my Nexus One using XDA App
ChronoReverse said:
Doesn't the nexus one have gorilla glass? Should be very hard to crack
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
No, it's a polycarb, but not Gorilla. Also the OP described the display cracking, not the digitizer (glass on the outside).
I have owned my N1 for 6 months now. My screen has never cracked and it remains in my pocket most of the day. Including at work where I go back and forth from coolers to hot grills constantly.
I understand you don't want people to reply if their screen didn't crack, but you can't get a fair judgement of how often this happens if only people with cracked screens can reply.
Heres my update: After numerous emails and phones calls back and forth, HTC finally agreed to fix my phone free of charge.
My advice for ppl having the same problem: Be honest, tell them what happened. Stay firm but respectful. Make sure they understand your dismay, but do not make it personal - the person on the other line is just following company guidelines and doing their jobs.
I dont know what did it, cause first I was offered 20% off then 50% off the repair costs (which I still think is bullsh!t, if the customer is at fault, then he/she should pay full to get repairs, if the device is bad, then HTC should fix it for free to boot, not offering "discounts"). But the last message I sent to HTC before getting the free repair offer was I quoted the CNET reporter that had hers replaced for free as well.
My experience with their customer service? Seeing as how I finally got justice in the end, I'm a lot happier than I could be. But the process is far, farrr from easy and what it should be.
And if anyone is wondering, I'm selling my N1 as soon as I get it back. Cause from my experience, the hardware design is clearly faulty. If it can break once and twice, there is no doubt in my mind that it will break a third time.
Weird that the OP is the only one reporting a cracked screen twice, when it's even rare to hear a screen cracked once. Unless you drop the N1 numerous times that is. Now i'm curious how the OP handles his N1.
Oh you know he keeps it in his skin tight pants pocket with his keys.
Just joking, I honestly don't know. I've scratched my screen (small scratches only noticeable when screen is black) but I've drooped it a few times and keep it my NWU (think cammo) pants pocket and no breakage yet.
I don't think the AMOLED will just crack from usage...
I cracked mine, but I dropped it on concrete face down. It was a sad day.
I'm not C.Ronaldo, and I dont wear tight jeans. I work in a bank and wear trousers with loose pockets. I keep my keys and change in my attache. If you dont think this is happening, do a google search for "nexus one cracked screens". Maybe this is restricted to the first few batches made, cause I ordered mine the day it was available. I honestly have no idea.
But if you are a N1 owner, and you're thinking that this "doesn't happen" - good luck with that, and I hope you will find my post useful when the time comes.
First post, hello everyone.
I've dropped my N1 from about 10 ft in the air, whilst ghost riding my SUV. The top right corner is where contact was made with the asphalt. It came to rest face up. The only damage was a bit of a nick out of the metal where first contact was made. Thank god.
People, there is a piece of outer glass, called the digitizer. It's what you touch, it's the outermost later. It is both protection for the actual screen and the digitizer.
There is an inner layer which is the actual AMOLED screen.
Be clear what what's breaking. Is it broken on the OUTSIDE? Digitizer. Is it NOT broken on the outside but the screen "looks broken", is "bleeding" etc? Screen.
Too much nonsense going back and forth.. Particularly "I dropped it, glass broke, HTC sux" stuff.
rayrayw said:
I'm not C.Ronaldo, and I dont wear tight jeans. I work in a bank and wear trousers with loose pockets. I keep my keys and change in my attache. If you dont think this is happening, do a google search for "nexus one cracked screens". Maybe this is restricted to the first few batches made, cause I ordered mine the day it was available. I honestly have no idea.
But if you are a N1 owner, and you're thinking that this "doesn't happen" - good luck with that, and I hope you will find my post useful when the time comes.
Click to expand...
Click to collapse
It was a joke. I know it sucks for you but a vast majority of N1 owners don't have cracked screen which leads a reasonable person to ask first what the few with broken screens are doing different, if there is an environmental factor (heat change, humidity, etc.) Or in other words what is the common factor.
LoL! Maybe you're butt-uuuggggllllyyyy! LoL! J/K Glad you got a free replacement!
Oilersfan said:
First post, hello everyone.
I've dropped my N1 from about 10 ft in the air, whilst ghost riding my SUV. The top right corner is where contact was made with the asphalt. It came to rest face up. The only damage was a bit of a nick out of the metal where first contact was made. Thank god.
Click to expand...
Click to collapse
1. You're an idiot.
2. I dropped mine from chest height onto tarmac in a carpark, the top left corner took the brunt of it (was in the sleeve at the time, so bad luck) and it came away with a pretty small nick in the metal housing.
It now lives in a Tough Case.

DIY GUIDE TO REPLACING THE 19$ BROKEN GLASS on the galaxy note

hi folks. i managed to replace my galaxy note front glass with a new one i got from ebay for 19$ and i want to make a step by step guide on how it can be done.
i did it using common tools and a s load of pacience and attention.
the tools i used are: heat gun with hi and low settings, exacto knife set,small phillips and flat screwdrivers, goo gone, and optional a screen protector.
first take the phone apart as it's describet in countless of threads and youtube videos. you should end up with the screen assembly shown in the first picture.
now we have to separate the glassscreen from the frame it sits on. for this we fire up the heat gun.
a few words about using the heat gun.
-my gun had 2 settings: low and high. during all this process i used it on low.
-don't put the gun directly and/or close to the thinn plastic wires that hold the two connectors.
- dont hold the gun in the same place more than 3 seconds, instead swipe the gun around the spot and the screen like u would do with a paint brush when painting.
- dont hold the gun too close, that is closer than 3 inch
-concentrate on the spot u working at but try to heat up the whole screen assembly, as it has to give away from all the points kind of at the same time, and not just the point u working at.
- dont overheat the screen as this will damage the amoled. thats how i got the two yellow spots on my screen. first one by accident and second one intentionaly to see if indeed the overheating is what caused it.
A very good rule for this is dont heat the phone more than you can bear to touch it cause afterall you have to hold the phone while working on it...
the way i did it is :
-i heated up the whole screen assembly, back and front, for a minute or two
- than i started to stick the tip of the exacto knife between the glass and the metal edge that sorrounds it. i started from the upper right corner, the side where the front camera is. see photo 2.
the goal is to unstick the glass from the frame. in photo 3 the frame and the screen is shown without the upper glass. this photo was taken after i finished everything, thats why the screen can be seen inside the frame. but i posted it to show the black sticky tape that its used to hold the glass to the frame. i think is the same kind of sticky tape thats used in all the touchphones including iphone to hold the front glass to the rest of the phone. in photo 4 i unsticked some of the tape to show it better. this tape is the main thing that holds the the glass to the frame. the other thing that hold the screen to the frame is some sticky glue on the back of the screen. but this is much softer and thiner glue. this is the reason why i say to heat up the whole screen assemby including the backside, to make it easyer to unstuck the glass and scren thats glued to it.
- once you get a bit of a foothold in the upper corner between and the glassand the frame you continue the folowing procedure again and again until the glass and screen detaches from the frame:
-every 2 minutes or so , when i feel the asemby cooled down, i'd heat up the whole assembly for 5 seconds or so, than concentrate on the spot i worked on for another 5 seconds, than move/push the exacto knife a bit. dont force it. after a while youl get a feel of it. if the exacto knife happend to be out, i would heat up the blade after heating up everything else, and than put the blade in.
prevent the freed parts from sticking back to the frame by using the rest of the exacto knife blades as shims.
once it detaches it should look like photo 5- the glass glued to the screen.
- now we have to detach or unglue the glass from the screen.
procedure is the same: start somewhere, heat, put knife in, etc... i used a second knife as shim folowing the first knife, and after avery couple moves i would get the knife out and wipe off the epoxy glue. heat the blade and put it back in.
when finished you should have something like photo 6 and 7: free screen covered in glue epoxy residue.
- now we have to get rid of the glue residue. i took the bulk of it usinga flat exacto knife blades like the one in photo 8 and 10. just warm the place a bit with the air gun and scrape it off with the blade. to clean what was left i used a bit of goo gone on a pice of cloth or napkin photo 9.
cleaned screen can be seen in photo 11 - sadly out of focus.
if u are like me and r impatient to test the screen you can just connect with just the side connector like in photo 12 and 13. the upper connector is for the s pen digitizer. side connector is for the screen and touch digitizer.
now all that's left is to put the phone back together except leave the new glass for last.
-first thing is to put the screen(without the glass) back on the frame. try to center it just right, so that ther's a little bit of space between the sides of the screen and the frame.
at this point all that will hold the screen to the frameis the thin layer of glue on the back of the screen. after centering and lowering the screen in the frame procede to put the phone back together folowing in reverse order the same steps used to disasambe it. when finished you should end up with the whole functioning phone except the front glass -as seen in photo 14.
now you can chose to trim and put a screen protector on the scree so as to fill the empty space between the screen and the glass - the space where the glue was, or you can just leave it empty. you can put a screen protector anytime after by removing the glass. which should be much easier to remove now that its held in place only by the blach sticky tape on the edges. just use some suction cap to remove it, starting at an age, and remove it like fliping a page. see photo 16. i used the note for 2 weeks without the screen protector in the empty space and it worked without a problem onlt thing was that when i pushed hard the glass would touch the screen and leave a bit of dirt in that place. thats why i decided to put the screen protector to fill the void. in photo 15 i raised the screen protector to make it visible in the photo.
if you are like me and worry that somehow the glass might fall off the phone you can always get a hard plastic case for the phone, like the one in the pics. it's made of 2 parts. one goes on the back one on the front and they snap togeter around the phone. this will hold the glass in place no matter what while it will also protect the phone.the case is in photos 17 and 18. i got this one of ebay for 8$ and free shipping.
the last thing to be done is:
for some reaseon the touch screen became much more sensitive after removing the glue so you need to lover the touch sensitivity. for this get the touchscreentune app from the market. it works with galaxy note and galaxy s2. put the sensitivity from the recomended 25 to 50.
the best thing about this procedure is that i dont have to worry about the f ing glass anymore. if it brakes again i'l just order another one and in under 2 minutes i can replace it. all i have to do is get the phone case off, put a suction cap on , , remove the old glass , and put the new glass. that's it.
because it takes 4 to 8 hours i would recommend the process to be done in 3-4 sessions as people would get tired after 2 hours of work and tend to lose focus, attention, patience and start to push to get it faster done, and that's when bad stuff happens like yellow spot burn on the screen or small scratches. another thing about scratches, even if u manage to scrach the screen dont worry to much as the scratches are almost invisible when the screen turns on. youl see what i mean ....
i do have one question: WHY DID SAMSUNG DECIDE TO GLUE THE SCREEN TO THE GLASS INSTEAD OF HAVING THEM SEPARATE LIKE ALL THE OTHER TOUCHPHONES?
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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anonymous572 said:
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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what kind of glue did you use? where did u get the glue from? how did u do it?
i didnt glue the glass back to the screen. i just put the glass on the frame. to fill the void where the glue was i trimed a regular screen protector and put it inbetween the glass and the screen. but it works same without it.
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
pboesboes said:
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
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Nothing is impossible with the right tool and know-how . The glue could probably be uncured with a heat gun, just like ipad. The challenge is not damage the panel and make sure it is dust free after put back the replacement.
It is said impossible because of the difficulty involved. If you can't manage to install a screen protector with perfect alignment and zero dust spike, this task is not for you.
@drevilatwork Thank you for writing this step by step guide!
I dropped my phone last night and it landed face down, cracking the glass.
I'm so upset, but I don't think I have the skills or the tools to do this job myself. I am relieved to learn that the glass can be replaced, but do you know whether the Samsung agents are likely to be able to do this?
they probably wont do it. but you can try showing this thread to some technician or phone repair shop and they might do it for you. they also might charge you a lot to the point where it might be more convenient to just buy a new 260$ screen.
looks scary dude
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
Its worth a try, since screen replacement costs 230 euros.
kawgirlval69 said:
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
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actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
Why different prices for all the same lenses in this shop ?
drevilatwork said:
actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
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as i said good luck with it and hope you make some money doing it..... ive successfully done the same thing myself but other than it will never look good like a factory screen (not even close), the amount of time it takes to make it look anywhere near acceptable (not like a 10 dollar repair) is big and that makes the repair not really worthwhile doing it for anyone but yourself and even then who spends 700-800 dollars on something and does a repair that makes it look cheap... then theres the whole ordeal of the membrane youre taking the adhesive off of along with the HUGE chance of damaging it.. it is placed with precision and adhered for a reason along with being dust and scratch free... this is a repair that just wont last because things will start functioning improperly for multiple reasons...
im not knocking you or anyone who tries this..im just trying to emphasize the dangers, downfalls and the probability of it being a legit solid repair. also the resale value when the next greatest thing comes along... just beware....
Hmmmm
Well chaps I hate to disagree here, but after speaking to the technical bods at Samsung it appears that the OLED is NOT glued to the glass, but the glass is laminated and bonded in, much like a car windscreen. My screen got broken the other day and I have read the 2 posts on XDA regarding this. Now if you go and have a look at the pics of the other post
http://forum.xda-developers.com/showthread.php?t=1487716
you can clearly see the OLED, although broken, seperated from the glass with no sign of any glue. The reason it broke is that upon heating the glass you will melt the glue, which will then stick to the edges of the OLED and if you pry it at the wrong place/time/too hard/whatever you will break the OLED as it is glued to the bezel itself. So when my glass arrives I am going to attempt to remove the glass using fishing line and pulling it between the glass and the bezel and OLED to release it, the same way as I used to remove car windscreens, and post the results here. I have also been told that the reason for the sticky "epoxy" mess that you encountered in this postis from melting the plastic on the back of the glass (which is the lamination!) by using too much heat.....I mean come on, a heat gun is a bit excessive!! Prying the screen out a bit at a time might work, but will surely end in tears, where as cutting the cold adhesive with a fine nylon cable, which wont scratch the OLED, might just work. I'll keep you posted on my results.
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
pboesboes said:
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
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this is not one of them...i can guarantee this 100%
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
kawgirlval69 said:
this is not one of them...i can guarantee this 100%
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What do you mean? One of what?
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
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I know how a digitizer is made.
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
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I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
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The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
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I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
pboesboes said:
What do you mean? One of what?
I know how a digitizer is made.
I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
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i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION...
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
kawgirlval69 said:
i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
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The sentence made no sense considering what it was replying to. Not my fault you were unclear/ambiguous.
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
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Ok?
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
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Reading is very good, but you can't assume everyone in a public forum has read every single post of yours and remembers every detail. What isn't helping is the lack of proper punctuation and formatting which make your posts unpleasant to read.
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
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Replacement screens are generally OEM parts.
It might appear I'm in a hole, but that's only because I live in Holland and am below sea level. I assure you I haven't done any digging.
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
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I wasn't suggesting to use superglue or epoxy, read it again.
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION
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I get that, and appreciate your concern. However, you should understand that some people like to try things even when the chance of success is not very high. You seem to be one of us in that regard (you attempted repairs yourself too, right?), so I don't see why it upsets you so much.
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
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I don't care if you play nice or not. I appreciate honesty. Now for some honesty in return: you're not helping in this thread.
All you do is say people's ideas are stupid without giving arguments that aren't arguments from authority. And I would very much appreciate it if you would stop misrepresenting my posts (intentional or not).

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