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My sister's boyfriend gave me his Tilt because he bought a Blackberry. Long story, he broke the first Tilt, they replaced it for him and he broke it again and he was told it would cost $500 to repair... so he bought the new phone and gave me the Tilt for free. So here's the deal: it will charge and turn on.. but only stays on for a few seconds. The LCD is cracked... pretty obvious. However, I was wondering if there was another problem since the phone won't stay on or if it's typical for it to turn off with just a broken screen. This is basically the sequence of events:
Hit the power button, a green LED on the left of the ear piece lights up and the phone vibrates for a second.
The screen then lights up but doesn't display anything obviously... other then the black liquid and white back lighting.
The screen stays on for about 15 seconds, shuts off, the keyboard lights up for a VERY quick second and then that's it... nothing else.
I'm wondering if I should try and find a replacement screen or if there is something else wrong with it. I saw the screen on phoneystore.com a while back but the site has said it's down for maintenance every other time I checked.
Other Info - I took the back cover off and above and slightly to the right of the camera is a black dot that says "VOID".
Any help is appreciated.
Thanks.
Normally you only get the vibrate if you are turning on from the completely off position.
From the completely off position you have to long press the on/off button - is this what you are doing?
In any case, it's difficult to tell if there are any other problems. You could try tracking down on this site, one of thoses applications that lets you see / control the device from your PC.
That $500 figure is I assume for someone to do the repair for you, 'osc the screen would not cost anything like that.
Mike
Also that "void" dot you see I think is just over a screw and if you go inside your tilt you'd have to poke through that and it would void your warranty. So thats not because the screen is broken.
well, i don't have to hold it long before the green LED comes on and the phone vibrates... then the screen shuts off and i have to turn it back on again. it doesn't seem like it's staying on.
the $500 was from AT&T to have them fix it... so yes.
and thanks for the reply on the "VOID" - i thought it maybe had something to do with water damage or the cracked screen.
Have you tried turning it on with the wall charger plugged in? I thought I had seen my sons just shut down like that when his battery was pretty much dead and I was trying to turn it on.
Well, i was bored waiting for work this morning so i decided to put the SIM from my phone into the Tilt... I turned it on with my SIM in and it stayed on for longer... then I heard a little tick and kind of "whooosh" sound which I'm assuming is the start-up sound. Then nothing for a few seconds... then there is this "kerplunk" noise.. then the amber LED on the left of the ear piece starts flashing and then the phone starts vibrating and making a high pitch ring... the vibrating seems to be in a patter. Then I hear what sounds like it may be a shutdown noise and the phone is off again. However, the back light on the screen remained on the entire time. It might that with the SIM in it works, but the battery is dead so it turns right off? I have the wall charger here somewhere so I will have to try that after work. I will let you know the results.
most likely the sounds that your hearing are just an alarm clock going off. my guess is that the screen is the only thing that is really damaged. you can look online at ebay and get replacement screens with the tools necessary to replace the screen for under 100 bucks. i think that would be a good deal for you... keep us updated on the status
if possible if you are going to replace the screen from ebay you should take piectures. it would make a very nice guide for the noobs
yeah... i will definitely take pictures when i do it. i hope it's just the screen. i don't know why it won't stay on tho... i'm still trying to find the charger for it. i don't remember where i put it. i will keep you posted tho.
You can charge it with any USB mini type B lead plugged into a PC. You probably have one somewhere for a camera or other phone.
Don't be fooled by the shape of the socket on the bottom of the phone, it still fits.
mikechannon - do you know the name of any of these apps? i'm not able to find anything..
good news tho.. the phone now stays on and i am able to receive phone calls. i found a screen w/ tools for $70 shipped on e-bay. i want to try what you mentioned mike, hook it up to the pc. i just want to make sure everything seems okay before i buy a screen.
try my mobiler
okay... so i put the new LCD in and it works.. to an extent. it displays the at&t splash screen, then the 3G animation, then gets to the windows mobile 6.0 splash screen and it hangs there for a few seconds then shuts off. i thought maybe it needed a new battery because it wouldn't stay on before so i ran to the store and got one and it's charging now. i'm going to wait a few hours and try again...
when i try and turn the phone on when it's plugged into the charger it seems to hang on the at&t screen... this doesn't seem normal.
also, when it's not plugged in and goes through the screens, on the at&T screen it looks like it's showing RGB values or something in red text in the bottom right corner of the screen. is this normal?
Sorry, did not see your 3/22/08 post.
The RGD values in RED are normal (info about radio version etc) if you are starting from the off position or have just done a soft reset.
I'm not sure why it is hanging at the point it does. I am assuming you have done a hard reset? (you may have said - but I have not read back all the posts)
Mike
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
jbradt said:
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
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Click to collapse
Actually that all sounds pretty normal. Yes expect to get a whole bunch of notifications that have accumulated and never been cancelled. When they come up try to cancel them quickly - just choose dismiss. Don't be surprised if there are so many that it crashes the device and you have to re-start possibly several times until eventually you get past all those notifications!! This also happens when you restore a backup - I have seen my device go absolutely bananas with many many notifications and a crash is not unexpected.
If the battery is not charged give it a good hour of charging before trying again. One thing that puzzles me is that if you have the amber light that shows charging (good) then why does it give you a message saying battery low?? Normally you will never get that notification whilst on charge.
Mike
mike,
thanks for the replies. i was able to dismiss a few of them earlier and then the battery message came up and the phone turned off. it wasn't plugged in at the time. however, i left for the day and left it plugged in for probably 7 hours or more...turned completely off...and i came home and it got past the windows splash screen again and then said the main battery was critically low and turned off. can't get it to stay on now. i'm lost...
it seems like my only other option is to try a new charger.. but if the LED comes on it would seem as though it is working. i checked all of the contacts where the battery goes and like i said earlier, i bought a new battery this morning. i really don't want to take it apart again. while it was apart i did my best to clean the any dust or other build-up. i guess i could try and charge it on the computer.
my phone does the same thing I accidently dunked about an inch of it the top of the phone into a cup, thought it was ok after i let it dry off and it would boot up but I still can't get the phone to really charge, the orange light will go on but the battery never charges and I used to get the red critical battery warning. Ive tried a bunch of different chargers but still nothing just gets to the second splash screen in duttys rom and turns off now. Hopefully you can get your up though, just wish i could get 30 minutes of battery to get it back to stock rom and everything so i could send it back as the bottom never got wet and the water check under the battery is still white.
Mmmm. Well sounds like there is a hardware charging problem. Pity you don't have one of those chargers where you can dock a spare battery to charge it up. It would be a hassle though if that's the only way to charge the battery. There are ways to charge the battery by wiring the battery directly to a set of AA batteries or a charger, but that would not solve the problem in the long run.
There are companies that will replace the USB connection on the M/board but that would be to assume that is where the fault is - and I'm not convinced it is. The fact that the orange charge LED comes on suggests the USB connection may be ok and that it may be the battery connection block that has a broken connection. This is not easy to repair if at all. I have seen one reported case where that block with the gold connectors had broken connections and a repair company could not resolder all the connections.
One thing to try regarding the battery connector block. With the luck of the Gods it might just be that one or more pins is not making a good batter contact. Try cleaning the pins and battery contacts. (A bit of a forlorn hope though)
Mike
well, good news!
i left it plugged into the computer all night and turned it on this morning and it went through all of the alarms... i dismissed them all. it then stayed on!!! so i went to the system settings and looked at the battery life and it said it was at 100%. perhaps it was the charger... which would be odd. now when it's plugged into the PC the amber LED comes on for a second then switches to green. i'm going to try and use it for the day and make sure i can turn it on and off without any problems. the AT&T store is closed here today so i'll have to get a charger one day during the week. i will post back at the end of the day.
It looks like my Tytn II might be bricked... I have searched and searched and can not find any info on this. The phone will not turn on. I know the battery is dead, but it should have the power to try to boot. In fact, I have not used it in a while and I just tryed to boot it, it got to the starting screen, then the windows loading screen, and then I walked away for a few minutes and came back it and it was a black screen. Tried to turn on again and it did not power up. Upon plugging it into the charger, I get a solid red light on the top. When I remove the battery from the phone as the charger is connected the LED immediately changes to solid orange, and the blue led next to it comes on as well. When I disconnect the charger all the LEDs go off (obviously because theres no battery) and when i put the battery back in the phone i get a dim red light.
is the phone bricked? im thinking it might have slight water damage but it has been like 2 weeks since then so it should have dryed up i assume. tried to reset a few times with the little reset button next to the charger port, nothing. is it possible the battery may just be done for? any help or suggestions would be great. thanks.
I had that isue but i just leaved the phone on charger and everything came back to normal It's still working very well. But, i cant remember how i get into that situation but i surely know that i saw red light on top .
thanks, now that its been on the charger for a while i now get an orange LED. i will let it charge for a while and see if it awakens after almost 3 weeks of utter deadness.
Try waking it while on charge itslef.
Regards.
Carty..
Carty said:
Try waking it while on charge itslef.
Regards.
Carty..
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Click to collapse
just tried and it got to the very first boot screen and then went black and the orange and blue LEDs stayed on. tried to reset, no luck. unplugged charger, still LEDs stayed on. so then I took the battery out, all LEDs went out, plugged it back in and now i get the same red LED again.
update: now i get a orange LED as its plugged into the charger, but when i try to turn it on it gives the first boot screen for like 3 or 4 seconds then turns off...
I am getting exactly the same problem?
I tried to install android - got it working, came on a few times - then just totally died - It showt he HTC boot logo, but then just turns off.
Does anyone have any ideas.
does your computer see it when plugged in via usb?
perhaps this will help? http://forum.xda-developers.com/showthread.php?t=358136
oh and also you have tried to enter the bootloader mode right?
I've had this issue, millions of times. What I do when I have problems like this (and problems like when I turn it on, it says the battery is low when it isnt, and when you connect your charger/USB, it dies on you)
Try removing and putting the battery back on.
so in simple words
charge the battery first (dont bother trying to turn it on)
and then remove the charger (this plays a big role)
take out the battery, put it back in, hope it works.
The same thing just happened to me, I thought it was toast. I would get the red light when I plugged into the charger, and after a few minutes it would turn to orange. I tried to turn it on then, and it would start to boot up, then shut off a few seconds later. This happened a few times. I just left it plugged in overnight, and when I woke up it was on! Only problem I've noticed is the orange LED is always on, but I can live with that
I have spent 2 hours looking at forums and none have solved my problem. I will try and state as best possible of what is and what has happened.
When I take the battery out and plug in the charger, it displays a red light at the top left. Sometimes, depending on how long I wait, when I put the battery back in, it either has no lights or turns to Orange. Once, when it turn to Orange, I did a soft reset and it went to the white AT&T screen and just stayed there. I hit the soft reset again and it went to the Red, Green, Blue and White Screen. After seraching, I found out that it was called the bootloader screen. But on mine, there is no writing whatsover, like serial or whatever...just the color bars. When I try and plug it up to the usb on my computer I get nothing. It looks like it will not soft reset unless I put the battery back in and the light goes Orange, that's the only timw it will do it. If I put the battery in and it turns the red light off...it will not do anything...nothing.
Can somebody PLEASE help me try and figure out what to do here? I don't think I will be able to load anything on it since nothing happens when I plug in the usb to the computer.
Thanks for taking the time for listening. And also, I have not loaded anything for 2-3 weeks now onto the phone and this just happened late last night. Thanks again!
Monty
Update...had the battery out and nothing plugged into it for about 30 minutes. Put the Battery in, it powered up, went to the first AT&T screen and immediately went back dead again. If I put the battery in and hook it to the charger, it doesn't charge...so I don't think it is the issue with a dead battery...maybe?
PLEASE HELP...Can't really afford another phone right now.
Sounds like you need a new battery.
But should it power up with the phone charger plugged in...good battery or not?
I don't think so, these phones are pretty strange when it comes to bad batterys. Hopefully you know someone with a tilt that you can swap batterys with.
Even if the battery is dead, it should still start the phone and not go into boot loader. Do you have the OEM or a custom ROM? YOu may also want to try and hard reset. Press and hold the 2 dash buttons down (the ones above messages and internet); the while holding them down, insert the stylis into the reset hole, and let the phone reset. once it resets and goes to the hard reset gray screen, let go of the dash buttons. Then when it asks if you want to reset, press the green send button and let the phone hardrest.
If the battery is dead, and will not charge, the phone should not turn on (at least that was my experence, when I had a bad battery). This is just very wierd
Update #2 - I just went to Batteries Plus and they checked the Battery and said it had absolutely nothing...maybe those times it came up completely drained it.
So I forked out $40 bucks for a new battery and they told me to fully charge it before use. So I put it in the phone, plugged the charger into the phone and it looks as though nothing is happening because there are no lights on whatsoever...itsn't there supposed to be?
I have the OEM Rom.
Should I try the hard reset even though the new battery is not fully charged yet?
I wouldn't.
Your phone might be so dead that it doesn't charge the battery, I've seen this in laptops and other devices.
Update 3 - Since it looked as though nothing was happening, I tried the power buttong and nothing...so I took the battery back out, and the red light came on with the charger only plugged in. I tried to put the battery back in a few times and I finally have an orange light lit up while the battery is in and pluuged up to the charger...does that mean it's charging? The light will turn green once fully charged, correct? Anyone know about how long that would take if that's the case?
turn it on, it's a lithium ion battery, it doesn't have a memory.
It's plugged into the charger, orange light is on, but when I press and even hold down the power button, nothing happens????? UGGGHHHHHH
Should I try a soft or hard reset? Want to ask before I do.
Okay...I did a soft reset and it boots up now....for 3 time it went all the way to the main screen and then rebooted itself...now when it rebooted it went to the Red, Green, Blue and White bar screen. There is no writing on the screen, just color bars. Any suggestions?
Just to say... I don't think it's a good idea to have the phone plugged in without the battery...
Howdy,
So I flashed my phone to cm4.2 last weekend and everything has been quite dandy. But I now I have a problem, and I kind of doubt its from the cmod because that was a week ago and this problem happened yesterday...
Yesterday I was talking on the phone until the battery died. Then I rushed to my charger and plugged it in. I tried to turn it back on but it would not. It goes to the G1 screen then to the CM boot animation screen then the screen turns BLACK! IT will not stop doing this. I have to keep pulling out the battery. Last night I even pulled out the SIM and battery for a few minutes. Then put them back and tried again. Same result. I charged it fully last night (while off) thinking that might help. This morning after the LED light was green I tried again to reboot the phone.. Also sometimes the phone will do this reboot sequence after I plug the charger in, but it still goes to the blank/black screen... awww..
I am really hoping I do not have to wipe the phone and start over again with my apps and stuff because I have not really found a great free backuper and have not backed up within the last few days. I can use home+end call button to get to the bootloader (right name?) screen. However I am REALLY hoping I do not have to wipe.
Any solutions? I tried searching but could not find an answer..
THANKS!! This is basically terrible timing too because I leave on vacation tomorrow morning and will be needing my phone.
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Wire tap said:
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
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Click to collapse
OK, first thing to do is to charge the battery in an external charger. That is the *only* way to eliminate the battery as a problem. If the phone wont boot with a fully charged battery, see if it will boot into recovery mode. If you can't do that, it is quite possibly dead.