Database Develop

Help! Mysterious hard reset!

I didn't find anything about this in the forum and I was hoping that someone could help me. Basically I soft resetted my device (used the stylus and hit the deeply embedded button) but when it booted up, it ran the setup that it does when you first turn on the phone or if you do a hard reset. I mistakenly ran through the calibration and finally it booted up with the bloatware and original settings. The weird thing is, all my files and programs are present but all my registry has been reset. Also I cannot open SKTools, the latest program that which I installed. But, this didn't happen right after I installed it. It was after a couple of days.
I did however accidentally selected "restore settings to default" or something like that under "Tune up!" in SKTools. But this weird hard-reset paradox didn't happen right after I did that. It was much later. So it may or may not be the cause of this. Also I cannot seem to open SKTools but I can open everything else that doesn't require any registry... =[ Also, some app files are missing but some things are left like shortcuts? I'm not really sure...
At least my contacts, calendar reminders, and everything else is still saved.
btw I do not have a backup file or anything (yeah I know I gotta) but I guess I was careless ='[...
Someone please help, is there a way I can restore it- maybe an automatic restore image is hiding somewhere???

Out of Memory Message

I've searched the forums several times over and haven't been able to find a solution to my problem.
For some odd reason, whenever attempting to send an MMS (using wm6_threaded for threaded messaging) I get an error message saying that I am out of memory and to close some windows and try again (even when only the messaging window is open). My internal memory has 58.13mb of storage and 66.70mb of program memory free. To be safe I even uninstalled SpB pocket plus and reinstalled it to the storage card, but I am still getting the error message.
Any ideas?

jlambert86 said:
I've searched the forums several times over and haven't been able to find a solution to my problem.
For some odd reason, whenever attempting to send an MMS (using wm6_threaded for threaded messaging) I get an error message saying that I am out of memory and to close some windows and try again (even when only the messaging window is open). My internal memory has 58.13mb of storage and 66.70mb of program memory free. To be safe I even uninstalled SpB pocket plus and reinstalled it to the storage card, but I am still getting the error message.
Any ideas?
Click to expand...
Click to collapse
i don't know what you have on your device .. but i can tell you i use my device very heavily and still hardly ever run out of program memory... Did you try clearing pie caches etc.?? sometimes that can cause your device to perform slowly too. If all fails you could use task manager to see which app is taking most cpu memory.
I had spb mobile shell, pocketplus, dairy, and alot more apps running at same time and still didn't run out of memory.

I have cleared the PIE cache using clear temp and my task manager is showing no active apps running. And it only seems to be showing this message when sending/receiving MMS (occassionally with SMS as well).
I'm using the stock At&t ROM w/o bloatware and I'm running HTC home, Spb pocket plus, quickmenu and weather panel on the today screen. I've been considering flashing a new ROM to my TILT, would this remedy the memory issue?

To me it seems more like a bogus error message from the program. Too many programs use "out of memory" as a generic error when nothing is defined for a specific error...
Are your MMS settings correct in the application?

I uninstalled the Wm6_threaded app and the problem has ceased. While we're at it.... anyone have any suggestions for a threaded messaging app or should I just go ahead and upgrade to a wm 6.1 rom?

jlambert86 said:
I uninstalled the Wm6_threaded app and the problem has ceased. While we're at it.... anyone have any suggestions for a threaded messaging app or should I just go ahead and upgrade to a wm 6.1 rom?
Click to expand...
Click to collapse
i would say sure ... proceed with upgrade. if you don't like it you can always revert to wm6 just make sure you do reading on rom upgrading and flashing before you proceed.

I've done a lot of research on it, I've just been very hesitant due to worry over bricking my phone. Also, it's not going to go over well with the Mrs. once I start flashing ROMs, she thinks I play with this thing too much as it is.
Got to take the leap at some point I guess... would you recommend attempting to use Sashimi to reinstall apps with my first flash? Or to go ahead and do it the old fashioned way? I don't want to complicate things too much, so I'll take the baby steps if that's the best route.

I've just started using Sashimi, and it is dope. That being said, if it's your first flash it may be worthwhile to do it the old-fashioned way the first time. That way you can know if all programs are compatible etc. with the new ROM, or that something isn't already included on the new ROM that you're trying to install again.

Thx for the tip, I was leaning that direction for my first flash. However I have one more question before I take the plunge, what effect will flashing have on my purchased and registered programs (i.e. Pocket Plus, Mobile Shell)? Will I need to register these under a new serial or with they remain fully functional after a new ROM flash?

Of course you will have to reinstall and re-register them... unless you do the doohickey magic of SPB Backup 2.x and use the "ROM Upgrade" option. I did when moving up from Leo's V5 to V9 and it worked... I think. The phone threw a few tantrums since and I have no way of knowing whether it was restore-related or just plain spite. Plus, today I upgraded again, and NOT used the backup.
Why "under new serial", BTW? Just use the same serials over again and Robert is your close relative
Besides, you can use most applications for like 14 days free of charge, and your grace period begins anew with a new ROM + new installation.

Thx for the tips guys. I'll give it a go this weekend when I've got some time to sit down with my phone on the home cpu.

Whenever i'm in doubt and don't feel like spending days on the forums trying to get a GOOD answer, i just reflash and fix WHATEVER problem there was, 30 minutes of reflashing/reconfiguring is easier than a couple days of headache. When in doubt reflash.

I get the same message on the touch diamond, which is WM6.1. I can't seem to find a CAB so I can send MMS. does anyone have a solution? I am using Telus.

SMS Not Working

Has anyone managed to stop SMS from working? Something I've tweaked or installed is preventing me from sending messages - when I tap the SMS option nothing at all happens. I don't seem to be able to receive them either. With all the fiddling (Kaiser Tweak, GPRS Monitor, SBP etc) who knows what I've done. Just hoping someone else may have stumbled over the same problem before I have to reset everything back to original (It's the only fault).
Thanks

Are you able to compose an SMS at all?
Have you verified that your Text Message Service Center number is not blank?
Please provide more information. Phone, ROM, Carrier, etc...

Thanks for the interest,
I'm using WM6 standard ROM 1.82.707.0.WWE (ie not cooked) on the Tytn2, the service centre number is there and is correct according to the carrier (Telstra Australia).
It used to work fine so I'm assuming that I've tweaked something I should have left alone, or one of these installs has jammed it up - just no idea what!
If I pull up a contact and tap the 'Send Text Message' option nothing at all happens, just sits there looking at me! I don't seem to be able to receive texts either.
Installed are the standard apps plus Google Maps, GPRS Monitor, Kaiser Tweak, Resco File Explorer, TomTom, SPB mobile Shell and Diary, QuickMenu.
I know it's a tricky one to fix from a distance (so many settings, so little patience) but any thoughts would be appreciated.

I had the same problem a few months ago and tried everything. Defaulted my tweaks and adv config etc. Eventually I had to reinstall my rom which is a cooked rom and all came back and have not had any problems since then. Hpefully you do not have to do this. You should try a cooked rom.

Ok I want to take a shot at this.....
Ok Does Telstra have the ability to send SMS to mobiles from their website? If so try sending one to yourself.
Next. Go into Messaging, Menu -> New -> SMS. Type in your mobile and Send.
Oh and Uninstall The SPB product Soft Reset and try again.
Let me know If that works.

Can't find a way to send sms from telstra (easily) so tried from another mobile. The other mobile says it can't send the message. I'm (almost) sure this is my phone rejecting it rather than a network of other phone's fault.
When I tap on Messaging in the menu nothing happens - doesn't take me anywhere at all. Same thing if I tap on 'send text message' option in contacts.
Removed the spb stuff, did a soft reset, still no go.
Keep the thoughts coming though. In the end it would probably be easier and quicker just to hard reset now, but it's the challenge of figuring it out that's interesting isn't it? It's going to be one of those dead simple slap your forehead things I reckon.
Thanks for all the help so far.

Have you tried reinstalling the Arcsoft SMS/MMS client? There are many different versions floating around XDA.

OK it's fixed. Here's what I did:
Discovered that the 'Messaging' menu item in the start menu pointed to a file called tmail.exe
Used file explorer to navigate to tmail and ran it directly
Fell over laughing when it actually ran
From that time on it works via any link, such as the start menu and contacts option to SMS
I have no idea what that's all about but I'm really happy to have it back - although I haven't tested sending and receiving texts yet
Interestingly a very similar thing happened to Mortscript - I have a script that rotates the screen and runs TomTom (not mine, found on xda-dev) and it wouldn't work either after all this fiddling until I ran it directly rather than through any links. Now it works fine too.
If anyone knows /why/ it happened I'd be interested.
Thanks for all the support. Really great knowing there's such a community around.

Alrighty then, spoke too soon. Now it works when the sd card is out, but not when it's in. Same old problem, tap on messaging and nothing. With the card out of the slot, messaging appears. What the heck is this?! Could it be something to do with where messages are stored? I'm also getting this storagecard2 problem each time I take the card in and out which is easy enough to fix but could be contributing I suppose. Any more ideas?
Edit: I repaired the storagecard2 directory issue, cleaned up all the references to storagecard2 in the registry (about 4), unticked the option to use the card to store attachments, and it seems to work. I've also re-synched and re-installed spb mobileshell. Last time it seemed to fail at that last step but this time is still working. Even after a final soft reset. I haven't reinstalled spb diary.
Has me stumped but works again now. Sorry to bore you all with this but someone may have a simple answer and the ordeal might help someone else I hope.

Based on all of these issues, I would definitely suggest re-flashing your current ROM again (not just a hard reset), and do a full format of your SD card outside of the phone. It sounds like you've got some major corruption going on...

drmc said:
Alrighty then, spoke too soon. Now it works when the sd card is out, but not when it's in. Same old problem, tap on messaging and nothing. With the card out of the slot, messaging appears. What the heck is this?! Could it be something to do with where messages are stored? I'm also getting this storagecard2 problem each time I take the card in and out which is easy enough to fix but could be contributing I suppose. Any more ideas?
Edit: I repaired the storagecard2 directory issue, cleaned up all the references to storagecard2 in the registry (about 4), unticked the option to use the card to store attachments, and it seems to work. I've also re-synched and re-installed spb mobileshell. Last time it seemed to fail at that last step but this time is still working. Even after a final soft reset. I haven't reinstalled spb diary.
Has me stumped but works again now. Sorry to bore you all with this but someone may have a simple answer and the ordeal might help someone else I hope.
Click to expand...
Click to collapse
Yes delete the storage card directory, if it gets corrupt the unit won't send or receive SMS.
Speaking from experience here

Thanks guys,
I've re-done the storage card and all is still working ok. I'm reluctant to reflash while it's working so I'll wait to see how long it keeps up.
Thanks again.

Tmail.exe

I have not received any texts or emails in the past couple of days. I tried to go into my mail program...tmail.exe and messaging.ink, but I have yet to get back into it.
Do you folks have any other ideas?
Thank you,

What to do when you cannot get tmail.exe or get into your sms and emails
Please help me. I have done about everything that I can without flashing.
I am not even sure that would help, and I am very leary about doing that in case I dont do it correctly.

this happened to me about 4 months ago. Just back up your contacts and whatever messages (or ALL) using PIM Backup and do a hard reset. This was the ONLY thing that worked for me. Especially was scary because I was on vacation and nowhere near a PC. Haven't had a problem since.

Did you install anything that edited the registry in order to put your mail on your SD card? Because this happened to me a while ago, after I uninstalled that program, and did a soft reset, Pocket Outlook worked just fine again.
Dave

orflin said:
this happened to me about 4 months ago. Just back up your contacts and whatever messages (or ALL) using PIM Backup and do a hard reset. This was the ONLY thing that worked for me. Especially was scary because I was on vacation and nowhere near a PC. Haven't had a problem since.
Click to expand...
Click to collapse
If I do a Hard Reset will that wipe out the current ROM that I am using and set it back to the original HTC ROM?
I have Sprite backup, if I do a restore will that just make the problem resume again?

I think you want to think about "dave the tytnII guy" reply & review any changes you might of recently made to your device.
If you have made no changes or can not resolve the issue by uninstalling a newly added software then hard setting could be your option.
Your current rom will remain after hard reset & so could your problem if you do a full backup & restore.

Mister B said:
I think you want to think about "dave the tytnII guy" reply & review any changes you might of recently made to your device.
If you have made no changes or can not resolve the issue by uninstalling a newly added software then hard setting could be your option.
Your current rom will remain after hard reset & so could your problem if you do a full backup & restore.
Click to expand...
Click to collapse
I do remember rearranging some folders, thinking that it would work better, but I cannot remember what folders I moved or deleted.
The only think that I have downloaded has been ringtones, voice commander software....

Probably linked to stuff you deleted or perhaps voice commander software.
If you can't resolve it you'll have to hard reset.
Hard reseting is not a big problem unless you have a lot of software & customizations installed.
Backup your PIM data hard reset & in future make backups before deleting folders or installing software that enters a lot of registry keys.
Good luck...

Mister B said:
Probably linked to stuff you deleted or perhaps voice commander software.
If you can't resolve it you'll have to hard reset.
Hard reseting is not a big problem unless you have a lot of software & customizations installed.
Backup your PIM data hard reset & in future make backups before deleting folders or installing software that enters a lot of registry keys.
Good luck...
Click to expand...
Click to collapse
Thank you very much for your assistance. What software would you recommend to back up my PIM data? Would Sprite work?

Sprite or SPB backup or for just PIM data use PIMBackup.
I have had problems with Sprite on my tytnII, after making backups my tytn has lost WIFI connection settings & other account settings have been troublesome.
I would backup with both Sprite & SPB & see what you like the most.

Hi,
This just happened to me and I found this worked. Goto your storage card in file explorer and look for the folder inbox.mst123456 (the numbers will be different) and delete it. It worked for me. I hope it works for you.
David

Mister B said:
Sprite or SPB backup or for just PIM data use PIMBackup.
I have had problems with Sprite on my tytnII, after making backups my tytn has lost WIFI connection settings & other account settings have been troublesome.
I would backup with both Sprite & SPB & see what you like the most.
Click to expand...
Click to collapse
****
I did a Hard Reset and restored my information using PIM backup. I was able to get my email and sms back to work. Thank you very much for the assistance one and all!

It Worked!
Derman said:
Hi,
This just happened to me and I found this worked. Goto your storage card in file explorer and look for the folder inbox.mst123456 (the numbers will be different) and delete it. It worked for me. I hope it works for you.
David
Click to expand...
Click to collapse
TYTYTYTY!!!
Deleted file and it returned all my mms and emails!
Thank you was not looking forward to doing a hard reset

Text message always says 1 message!

Hi all,
I have the HTC Pure. I got a few text messages at once and my phone slowed waaay down. I deleted the 3 messages that I had, however all but one of them were marked as read.
I called AT&T who in turn called HTC and said that this is a known issue but they have no fix in place and not planned.
So now, my phone always says I have one new text message, and I went and "cleaned" all of my messages; sent, draft, inbox, and deleted.
Does anyone know of a fix or a registry key that I can edit so that I don't have to do a hard reset?
Thanks!

I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM

I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.

I have had this with emails before. Here is a program which fixed that. I'm not sure if it will work with SMS, but you can try....

Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...

keynes said:
I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM
Click to expand...
Click to collapse
Nope, that's not the solution. And what kind of new SMS APP do you suggest?
Instead, try to hard reset the phone (Settings > System > Clear Storage), but back up the data (phone numbers etc) wih PIM Backup or alike into a microSD storage card.

romualdrichard said:
Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...
Click to expand...
Click to collapse
Thanks for the suggestion. May I ask wha the "DB" is? I am somewhat familiar with the registry and I use Total Commander to edit it if need be.
I think it is in the registry as well; one value I would think. If not, do you think reinstalling the MMS software would work?

there use to be a hot fix for this on htc.com but it was for 6.1
not sure if they still have it up

well i had that problem in the past, it seems i had deleted an unread sms in the "deleted items" folder. After i deleted that one...i didn't have an unread notification...
other than that, i can't think of any solution

Had the same thing. As was suggested do a backup of all your personal data and then hard reset. No ROMS to play with no software to install (except any you already have) clean easy and cheap.

tonyh0905 said:
I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.
Click to expand...
Click to collapse
I know this is a problem with WM 6.5 and not Manilla/TouchFlo 3D. I was thinking that maybe if I can find the cab that runs when you do a hard reset if that will reset it and just install the standard stuff on top of what is there already.
On WM 5 it was easy to find that CAB file in the Windows folder but on 6.5 I can't seem to find it...

I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3

M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Fantastic! My phone kind of freaked out but after I restarted it and it sat for a few minutes the one unread message went away!!
Thank you so much!

FIXED
M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Thanks a lot M1m3R!
I Ran FixUnreadCount, and it worked a treat! Did a soft reset and the counter disapeared.
Thanks again!

I met the problem too, and I reset to the default configration, then restore the contact list and reinstall programmes

hello i got the same pb on my sfr 6.5 today on text message :
to supress it i have tries the fixunreadcount then soft reset but no résult
then i have wrote a mail to my mobile phone mail account ; recive it then read it and tadaaa the unread notification on sms have disaper

Fixed too
Hi, I had this problem once before (last year) and ended up having to do a hard reset.
Got problem again the other day and really wanted to avoid another HR so did some digging. This utility worked a treat.
Ran it, counter still said 1 unread message; turned off and re-started, counter unchanged; happened to receive a call almost immediately so let it go to voicemail, checked voicemail and when I'd finished the notification had gone!
From what the previous post mentioned about sending self an e-mail, I guess it had something to do with the notification system receiving a prompt?
Anyway, sorted and v.happy!