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Good day all.
My 8925 has been working fine, until this morning :-(.
Now, I cannot get it to connect to the computer with the USB cable.
I have tried:
A second USB cable
A soft reset
A Hard Reset
A Hard reset followed by a restore.
I do not get the normal tones when the USB cable is plugged in or unplugged, But I do get a charge light, so I know it is making connection.
I cannot get ActiveSync or Internet Sharing to see the computer from the phone.
Any ideas before I send it in for service.
I have the ATT installed CAB.
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
I am having the same problem, have Dutty's Touchflo Rom on my Tilt. My 8525 connects just fine, but the Tilt does not. I've tried soft reset, hard reset, reinstalled activesync, and nothing seems to work.
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
kireol said:
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
Click to expand...
Click to collapse
I am straight to computer, thanks.
DcIpHa said:
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
Click to expand...
Click to collapse
It is not checked, thanks.
Try checking it then
edit: I have had to use this setting in both modes for various ROMs to connect and sync with activesync. If that does not work Hard reset the phone and try both settings again.
last2kn0 said:
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
Click to expand...
Click to collapse
Done all that too.
Guess I'll call AT&Ts not so technical dept.
You Ready Heres What happened to me.
First you need a magnyfine glass seriously, looke at the mini usb conector on your tilt. check to see that all of your pins are towards the top of the little plastic conector in the middle. (seems that in the dark while I was doing one of my many soft-resets I accidentaly put the stylus in the usb instead of the reset hole it felt the same becouse the plastic bends and it clicks just like a the reset, then you bend the pins down or towards the middle and they dont contact the inside top of the usb conector) check it out
it took me 3 days many soft and hard reset changing cables until I asked myself, How does that mini usb conector work anyway its still charging whats up?? You guys are gonna laugh but I bet it's the cause of many such problems.
first post little long sorry.
Thanks for the post. I was hoping, but that was nt my issue.
I had a similiar issue when flashing to a different rom. It would connect for a split second and then disconnect from activesync, but still charge the phone. I thought I was screwed until I found a way to reflash without using activesync. I was then able to reflash it back to the ATT rom and haven't had any issues since.
This is what I did (it might work for you). With the usb connected I held down the power button and camera button while doing a soft reset (similiar to how you do a hard reboot). This caused my phone to go into the tri color state for flashing. I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
Regardless I hope you get things sorted out.
dakkerz said:
I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
Click to expand...
Click to collapse
I am unsure what you are referring to here. The CD that came with the phone? Or a downloaded program?
How did you get it from the computer to the phone?
Thanks for the reply and I will try it.
hey guys,
im new here and its also my first ppc.
ive got the following problem:
me (or my ppc) is not able to connect with activesync...
wtf can i do??
plz help me, thx,
LuFo
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
so, here we go:
ive got as 4.5 on my pc and ive recognized also that some other guys (even with older as) could connect to my ppc...
so, what is thie fckn prob??
again: plz help, what should i do?
greetz
PaulusUK said:
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
Click to expand...
Click to collapse
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
LuFo Diamond said:
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
Click to expand...
Click to collapse
untick the advanced network functionality in the connection settings USB to PC and try again ...
swampy said:
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
Click to expand...
Click to collapse
2nd that. Try another USB port on your PC. Sounds like there's either the driver missing (which should only be the case if you do not have Active Sync installed)
OR
try to disable the "Advanced network functionality". Can be found at 'Settings > Connections > USB to PC'. (Einstellungen, Verbindungen, USB zu PC oder so).
Do you have some sort of firewall software?
like, ZoneAlarm or antivirus with firewall?
disable them or allow the port as trusted and you should be fine
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
LuFo Diamond said:
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
Click to expand...
Click to collapse
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
here it is
LuFo Diamond said:
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
Click to expand...
Click to collapse
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
cJosephaq said:
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
Click to expand...
Click to collapse
Try the search engine before you post, recently there where alot of topics on ActiveSync not working. Anyway, the way your PPC will act when you connect it to a USB port can be setup in setting, connections, usb to pc. Mark Diskdrive or ActiveSync.
There you should also unmark the advanced network functionality. Check it off and try again.
Rgds,
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
cJosephaq said:
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
Click to expand...
Click to collapse
A Hard Reset should bring it back to it's default value so yes I see no problem there ...
Blazeitup123 said:
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
Click to expand...
Click to collapse
THX a lot, but all these programs are NOT running, ive tryed to run them and its juts possible tu run mobsync.exe mannually...
so this way would not work for me,
im sorry
on6hp said:
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Click to expand...
Click to collapse
my pc works with xp prof sp3
abinan said:
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Click to expand...
Click to collapse
jeah, this possibility is also told as the first option but , im sad, not the solution...
greetz
Dear All,
I am now reading over the forums for about three days. But still I dont have a solution for my sync problem. The problem is that after I flashed my kaiser it won't connect to activesync. But the STRAINGE think is, that when I put it in bootloader the computer does regonize my kaiser, and I can flash another rom on it.
I also got a MDA touch and when I am connecting that one to my computer, everything workes fine. So the problem is not in the computer. What did i already tried:
- turned off the advance USB settings on the kaiser
- reinstalled my whole WINXP and try to connect
- reflash in VISTA and WINXP
- Put the original ROM back
- check if the repplog is in the Windows file
- Put the firewall off
- Googled on every thinkeble words
So i think that the problem is in te phone, because my touch is normaly connecting. The only thing my kaiser is doing now is when i put in on the computer is recharing.
Does sombody have the knowlegde of getting my kaiser back to sync? It will let me sleep a lot better!
Regards,
Gertjan
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Sorry didnt help
Fingerlickin said:
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Click to expand...
Click to collapse
Thank you for your reply regarding my problem, but I changed the name and reset my device. After that he is still recharging and not connecting.
No Succes
duke911 said:
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Click to expand...
Click to collapse
Thank you for your reply, i did all the things you suggested. And still nothing changed. I flashed a diffirent radio, changed the USB port and I alrady tried to sync with serveral other computers. The strainge thing was, that after a reflash of the ROM of Athene (that I use mostly) I suddenly get this problem, and before I didn't have this problem at all...
well hope that someone else can help me.
partly solved....
jorra said:
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
Click to expand...
Click to collapse
Dashwire? didn't know the existing of this service, so i searched it up. This service is a very good alternative for the time that I dont have activesync to work.
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
itzstevo said:
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
Click to expand...
Click to collapse
I installed the latest Garmin but still no succes..
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
david2327 said:
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
Click to expand...
Click to collapse
Nope didnt work, also tried on other computers and reflashed couple of times...
Same problem
Yes, I had the same problem as you. Some ROM will do that and some will pass that ActiveSync with no problem. Personally, I had to go back to the ATT original ROM and ActiveSync works again. Strange, but true.
I had the same issue a week ago...it ended up being the usb port on the phone...had to have it replaced. But--since you can still flash via usb, that probably isn't the problem.
I would uninstall active synch or mobile device center reboot and reinstall...then connect the device.
ok I had a strange problem last night with my wife's G1, it made me think of this thread. I solved her problem and I doubt you have the same problem but here goes anyways.
My wife just got a G1. I plugged it into my computer to load some MP3's on it for her since the G1 is supposed to act like a MicroSD card reader. It started charging but no USB connection was detected. It worked on her computer but not mine. After an hour or so I finally figured it out. The USB cable I use for my kaiser has a 3 foot USB extension on it. after using a different cable without an extension it worked. Try another USB cable.
P.S. "load some MP3's on it for her" HAHAHA I just wanted to play with her new toy!!!!!!!!!!!!
Broken?
Thanks for all the reply people, but still no succes Can the damn thing also just be broken??
Regards
Please could anyone help me! The windows mobile device centre suddenly stopped to recognize my Compact IV! It just says Not connected... I tried several things such as Connect with Active sync or Disc Drive (on the phone), unticked 'enable advanced network funcitionality, disabled Norton security, reinstalled the mobile device centre... always rebooting the Vista. It still wont connect!!! Anyone with more ideas to try?
I can access the internal storage from Vista, but I as its not connected with the mobile device centre, it doenst allow me to sync and install any exe files!
Appreciate any help (and I have searched forums, yes) Thanks
did you try to softreset and or hardreset your diamond ?
which version is your? my wmdc is 6.1 and working, the older didn't...
The same thing happens to me. I have to reboot my computer and soft reset my phone and then try again, and it works. I'm using version 6.1.6965 of WMDC.
tried many times
Thanks guys, but doesnt seem to help. Tried rebooting PC and the phone, still no luck. Even tried different USB ports!
Any idea could still try? Its so frustrating!!
I have the same problem but I sync to Vista using bluetooth instead of using the lead as it works every time. I gave up trying to sync using the lead.
help needed still
Bluetooth is so slow... Really want the USB cable connection to work. Apprecieate anyone could help! Please?! Tried with different cable but didnt help. Frustrating!
Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!
jerryjohn said:
Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!
Click to expand...
Click to collapse
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.
hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)
mdbq said:
hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)
Click to expand...
Click to collapse
You should be able to flash using your micro SD.
ChumleyEX said:
You should be able to flash using your micro SD.
Click to expand...
Click to collapse
............but unfortunately you need to initially flash Hardspl thru your PC, from then on everything can be done through the SD card.
details details..
Have you tried another cable?
hi, i got this problem tu. i plug in the usb cable, but nothing appeared on my computer.id doesnt say it detected anything (usually it says found new hardware). i tried with several usb cables.still the same. but the phone is charged with all those cables i tried.
Yeah tried it and still got nothing. I am so stuck on what it could be.
I've tried 3 different cables and still have nothing. It worked a couple days ago, but ever since I reformated my phone it stopped working.
I don't understand why my computer doesn't automatically detect it as it did in the past.
reformat it again?
/grasp at straws
My tilt is doing the same thing. 2 days ago I was updating it and when I connected it to the computer nothing happened. Yesterday I tried flashing a new rom, thinking it would wipe it clean and make it connect again, however, it did not work. I am at a loss. Any ideas?
did hard reset and still unable to detect my phone.i'm using G.DK. ROM
i still have the problem
i trized a lot of cables, but from now the computer even don't say that it an unknown plyg is, he simply doesnt detect it. i'm just able to charge my phone, that's it
and in fact i just wanna put the official french rom on it because it's in dutch, i'm bilingual but it's more pleasant to have my phone in my mother language!
tahnks all of you for your help!
denco7 said:
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.
Click to expand...
Click to collapse
Hmmm, this is starting to smell more than fishy with more and more complaints popping up... Just wiped out my laptop thinking it was an update that killed activesync; complete wipe and still no connection; every and any other type of usb cables connect flawlessly from camera, psp, ds, dsi, usb plug in all work no prob; yet kaiser refuses to sync even with new cables before and after activesync updates
Try a different PC if possible. Make sure Active Sync or Mobile Center is installed prior to plugging it in.
Another one
--DELETE THIS POST-- I added to it, then accidentally double-posted.
Another one
I'll add to the pile. Exact same problem. ActiveSync doesn't work, but phone does charge. Various cables used, hard reset done. Haven't yet flashed a new ROM, though. I'm using an HTC official 6.1.
Last successful run of ActiveSync was May 8th. I used System Restore on my PC to pre-date May 8th. Still nothing.
Didn't make any major installations to either the PC (XP SP3) or the Tilt on or around that date. It just...stopped working.
All other functions seemed to work normally, except that I got an alert from QuickGPS that it hadn't been updated since that date. I was able to update that successfully.
Same problem on my fathers tytn II... probably HW prob. Will look into it...
igord said:
Same problem on my fathers tytn II... probably HW prob. Will look into it...
Click to expand...
Click to collapse
Yep, it's definitely a hardware issue with the Kaisers usb port not fully connecting; I pushed the usb bar in a bit with the back end of the stylus and presto! Connected immediately
I'll also confirm success by the use of a little bit of brute force. Back end of stylus, a little manipulation, connect, and the "ba-DING!" sound in XP. Wish I'd done that before a hard reset...