Frozen at password - Touch Diamond, MDA Compact IV General

Hello
I have run into a strange problem.
Diamond is frozen at password screen.
onscreen keyboard is not accepting any touch
no buttons is working
Tried several soft resets, just resulted in you have to press "a1b2c3"
and i still cant enter anything.
I can call the phone, but I cant answer it
Anyone come across this? and the solution
I would definately prefer not to hard reset the phone
in advance, thank you..
/Carsten

Any ideas?

I had the same problem. Couldnt find any solutions. So i made a backup/sync with ActiveSync and did hard reset. I thought the phone was broken. But Hard Reset works

Hei
got same problem...can't do ****
how to hard reset the device if it shows no connect in active sync?
How do I hard reset??

Danny280 said:
got same problem...can't do ****
how to hard reset the device if it shows no connect in active sync?
How do I hard reset??
Click to expand...
Click to collapse
Copied right from the Wiki...
Hard Reset
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the RESET button at the back of your device.

Related

Hard Reset Kaiser/AT&T Tile?

I did the search, but not finding anything...Thanks for the help
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
austinsnyc said:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
Click to expand...
Click to collapse
This is the information I found... bu t I HAVE NOT been able to get my Tilt to Hard Reset from pushing any combination of buttons...
But this does work...
grizzley said:
you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Ron
I know this already. I am looking for combination of bottons + reset. As press softkeys + reset for 8525...etc
grizzley said:
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Don't forget about your good friend, WIKI.
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Jim_R said:
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Click to expand...
Click to collapse
interestingly, it does not work on my TyTN II.
However, its working on the Trinity.
It worked on my Kaiser/Tytn ll. Thanks!!!
not for me :-(
Hi,
maybe me being stupid, but this procedure does not work for me. Problem is that I installed software for the iGo bluetooth keyboard (I know ...) and ever since the Kaiser is resetting itself every 30 seconds. So what I get is only the smart mobility message, a short vibrate and then back to start. Anyone any idea how to get out of that? May I just press the wrong softkeys?
many thanks in advance
eRay42
new situation: the keys I press are definitely the right ones, I can also get into bootloader mode. I flashed the original rom (RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship) back which finished successful but the situation is the same. When I hard reset I am told it has been done, being asked to press the green button and it reverts to the old problem immediately. I should say that I have not modded my device so far, it was in original state before I installed the above mentioned software. Could it be a coincidence and it is a hardware problem?
HELP!!!
I found hard-resetting my HTC TyTN "GB" somewhat unpredictable. Holding down both soft keys while depressing the reset buttone is the correct procedure. It's either related to the HTC_END.cab. Do you have this installed?
Cheers
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
pietrucci said:
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
Click to expand...
Click to collapse
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
pietrucci said:
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
Click to expand...
Click to collapse
Pencil trick worked for me tooooo
reset
thank you..my tilt went crazy and won't bot...just keep restarting and turning off.
I had to use the pen and hold down
damn it now i have to restore everything
No still not working. These button things doesnt work. BTW does using Clear Storage give same effect, anyone?
I also haven't been able to perform hard reset on my TyTN II with the Soft Keys.. it just keeps rebooting! Can anyone help me?
Cumpz
LoL.. nothing like keep trying..
Already got it..
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
icum said:
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
Click to expand...
Click to collapse
It's in the Kaiser Wiki, under 'Kaiser resets'.
this is what is says...
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel
1. what buttons are the soft keys..
2. i pressed the power and the camera buttons then the reset set pinhole button.. release the reset pinhole button after the keypads lights go off still nothing..

Need Help!!! How can I fix this?!?!?!

Hi I have an ATT Tilt I upgraded to ATT ROM from HTC site and intalled a couple of cab files derectly on the phone (HTC home, cube, etc) afte installing the kaiser music player i did the soft reset as it asked and now the phone is stuck in an infinite reset loop. How can I fix this?
I know the files are godo becaus eI had installed them previously but had to do a hard reset becasue of syncing problems.
THANKS!
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
lindsaydr said:
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
Click to expand...
Click to collapse
It worked!!!!! THANK YOU SOOOO MUCH. I thought my phone was dead!
I do have another question. If I doo a hard reset and clean off the ATT extra [email protected]* it will not sync with outlook. If I leave the ATT stuff on it does! Why Is this?!?!?!

Hard reset problem

Can anyone help me out, I am trying to hard reset my phone, but what am I doing wrong?
My phone is turned on
I press volume down botton and enter round botton.
there after i press reset
I keep pressing the other 2 bottons
Still nothing happens, the phone restarts, but no hard reset!!!
I have 1.37 rom with unasigned hard spl. But I do not have any usb cable here at my work.
Help help help
Are you pressing and releasing the reset button? You need to hold it down until the device boots.
I had the same problem as well...couldnt get it to hard reset so i went through the settings list and did it through there.
Click on start, go to settings, then click on clear storage..choose clear storage and format internal storage...enter 1234 and then click on ok...when it asks to confirm press yes and once done it will then clear everything and reset the phone back to the way it was when you first got it.
voodooflux said:
Are you pressing and releasing the reset button? You need to hold it down until the device boots.
Click to expand...
Click to collapse
Still isn't doing that...
Should I press volume down botton and enter botton when the phone is in windows?
Keep all three pressed down dont release the reset button ... It will go through , well did for me as I noticed it did the same thing to me. I only released once the screen had changed to the options for format
Or why not do the hard reset as i described earlier?? lol..much easier and dont have to worry about pressing 3 buttons at the same time
Spawn12 said:
Or why not do the hard reset as i described earlier?? lol..much easier and dont have to worry about pressing 3 buttons at the same time
Click to expand...
Click to collapse
If I could of, I would of! I am at my work and I have sensative stuff on the internal storage. To big to blue tooth them.
oddball1 said:
If I could of, I would of! I am at my work and I have sensative stuff on the internal storage. To big to blue tooth them.
Click to expand...
Click to collapse
Ok well you do realise even with the way ive said to do it, you dont have to wipe your internal storage??..you have the options of clear storage only...format internal storage or clear storage and format internal storage.
If your going to do a hard reset with the way your trying to do it...you will lose all your info on your internal storage...so it doesnt make any difference does it??. Your still going to lose all your sensitive info doing it the way your trying to do it ie hold volume button down, press center button then press reset button and release the reset button whilst holding down the other 2 buttons.
Not sure whether this helps, but I also had the back of the device removed when I did a hard reset via the button method.
Sounds like Spawn's solution might suit you better though.
excuse me if im wrong as i dont own a diamond (waiting for the pro to decide) but doesnt the stylus have to be removed or something like that to hard reset. maybe thats the issue? I think i read that somewhere.
Again, not sure but try with the stylus in or out or something :S
billybobjones said:
excuse me if im wrong as i dont own a diamond (waiting for the pro to decide) but doesnt the stylus have to be removed or something like that to hard reset. maybe thats the issue? I think i read that somewhere.
Click to expand...
Click to collapse
That's certainly the case on the Diamond as the reset button is beneath the stylus.
I have the same problem. I'm using TruxT rom. Cannot perform a hard reset. I hold the Volume Down, Center, Press Reset with the stylus in my hard and hold it until the device reset but... no "hard reset screen". It's annoying.
I've installed the HTC Scrolling cab from (http://forum.xda-developers.com/showthread.php?t=343313) and since that my touchscreen don't work at all. There's only the D-Pad and all the hardware buttons that work.
I've read that simply uninstall this app will fix the problem but theres another problem. When I connect my phone to my computer, I'm force to connect it as an "external drive" because it's the way it was connect last time I did it. I cannot change the setting to "Active sync" when "Connect to pc" window appears using the hardware buttons so I'm stuck with a huge headache now. lol
Is there a way to force ActiveSync to detect my phone when I plug it ? My goal is to uninstall this app using ActiveSync instead of performing a hard reset. Anyway, it seems I can't do it.

Need serious help

Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.
did you hard or just soft reset?
well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on
PM the developer... sushilange... and then post the solution here for us all to take benefit of.
Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html
k I will. And this guy has the necessary knowledge?
bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them
This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.
I thought the phone must be on for the hard reset to work, because I doesnt work on y phone
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Yes, bottom left "phone" button is send
YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate
YiuW said:
k I will. And this guy has the necessary knowledge?
Click to expand...
Click to collapse
Well he wrote the app, so I bloody hope so
damn what the hell is wrong with my phone man damn...
YiuW said:
damn what the hell is wrong with my phone man damn...
Click to expand...
Click to collapse
LMFAO..... RTFM.... dunno
Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb
Can you enter bootloader? WIKI
yeah i can
What can i do with the boat loader then?
YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?

HELP - HARD-RESET and POWER button not working

Hi guys!
Yesterday my Kaiser hang and I had to do a Soft-Reset. Now, it boots into windows and immediatelly resets...I tried to make a Hard-Reset but it seems the soft buttons doesn't work, although they work fine in Windows...
After that I tried to flash a new ROM via SD card but when I press the Power Button to start the update, it does nothing, nor the Action Key to Cancel...
Do you have any idea of what it can be? I really need some help because I cant do anything with it....
Regards!
et_pedro said:
Hi guys!
Yesterday my Kaiser hang and I had to do a Soft-Reset. Now, it boots into windows and immediatelly resets...I tried to make a Hard-Reset but it seems the soft buttons doesn't work, although they work fine in Windows...
After that I tried to flash a new ROM via SD card but when I press the Power Button to start the update, it does nothing, nor the Action Key to Cancel...
Do you have any idea of what it can be? I really need some help because I cant do anything with it....
Regards!
Click to expand...
Click to collapse
I think you are not doing the hard reset properly, since you are stating that the buttons work while you are in windows. Retry and see what happens.
Yeah does sound like you need a hard reset and aren't doing it properly. 2 ways to do it listed below:
-Press and hold the Left & Right SOFT KEYs and at the same time use the stylus to press the RESET button. Release the stylus but keep pressing the SOFT KEYS until you see the Hard Reset warning screen. Release the SOFT KEYS and then press the LEFT PHONE KEY.
-A software option is also available. Start> Settings> System> Clear Storage.
Type 1234 in the box and tap YES.
Sorry for the silence guys...
I'm doing the Hard Reset OK, but the phone simply doesnt do it...
Also the Power button doesnt work when installing a new ROM with SD Card...
My phone is in a continuous soft reset :s

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