Hi,
When using windows live if i try to download an email attachment greater then 2meg im greeted with a screen telling me the file is too big to download, this appears to be a restriction set by windows live as i have over 30meg free space on the phone storage and 25 available phone memory (incase it intended to cache it there before writing it to the storage)
I have set the attachment to be stored on the "internal storage" so space should not be an issue.
I have a also tried downloading via my wifi connection just to prove this is not a limit somehow forced by my operator.
is there a way to circumvent this restriction?
at the moment i have to visit the hotmail webpage via opera to get large attachments and save them to my phone. it would be better if windows live would allow me to grab these attachment via the send/recieve
Hotmail allows upto 10meg attachment size normally, this should be the same when accessing via a mobile?
If memory serves me right there is an option on the email settings, it allows you to select the size of the incoming message and how much can be downloaded.
Hope this helps!
Luck
The outlook email has options for message and attachment size download limits, as does my googlemail account.
Sadly the hotmail account only has not such option, i think the limits hardcoded into the software. i have been searching the registry hoping to find an entry their but so far no luck.
Workaround
I have a yahoo email account. So, i forward the email to it and download it with yahoo mail. Works ok.
Related
I have tried searching!
Is there a fix to this? I can view any size attachment it's sending them im bound by the 32k limit. is there a reg fix or anything to get past this?
I am using the 1.62 (the newest rom) no bloatware
with the accompanying radio,
the newest version of blackberry and i have BES.
Thank you
good question i would like to find this out also but i think its a limit to the blackberry server itself...
Blackberry Connect is limited to 32KB attachments. One poor workaround is to forward the email to a pop3 account (ex. Yahoo mail) and then download it from that email account.
Sorry.
crap that sucks. Well at least i can download any size attachment. I guess i have to use my other account for sending
If you are using BB Enterprise Server the Attachment Limit is set on the Server. My limit is a message total of 2MB includign attachment.
GSLEON3 said:
If you are using BB Enterprise Server the Attachment Limit is set on the Server. My limit is a message total of 2MB includign attachment.
Click to expand...
Click to collapse
That is true but there is also a 32Kb limit with the Blackberry Connect client. Unfortunately the server setting has no effect on this.
Speaking of BBC attachments...
Is there any way to allow anything other than "supported" file formats? Even if the attachment can't be viewed on the device, it should be allowed to be saved to another location such as a storage card.
eyeless said:
crap that sucks. Well at least i can download any size attachment. I guess i have to use my other account for sending
Click to expand...
Click to collapse
Hey, how do you manage that? For my device (HTC Trinity with BB connect 4.0.0.90) the limit is also for downloads. Any hint for me?
I am collecting my mail from a POP3 mailbox but am unable to view or open any attachments.
The header of the message is received and there is a link in the message that gives me the option to download the full message and any attachments. When I click this the message changes to say that the attachment will be downloaded the next time I do a "Send and Receive".
On selecting "Send and Receive" the phone connects and appears to download the attachment. I say this because if it is a large attachment the phone says it is downloading for some minutes. If it is a small attachment the time is much shorter.
Either way when the download is complete any text in the message is visible but there is no sign of an attachment.
If I use ActiveSync to collect the same mail from my PC all the attachments are visible and can be opened.
Any thoughts or solutions would be greatly appreciated.
do you have a full data plan? I had this problem with using tzones or one of the lower plans
Jonathan1683 said:
do you have a full data plan? I had this problem with using tzones or one of the lower plans
Click to expand...
Click to collapse
Jonathan - thanks for the response.
I don't believe the data plan is the problem - I have 3GB a month allowance and can easily download files etc. via the web browser.
Perhaps if anyone else uses a POP3 mailbox they could confirm whether or not they can pick up attachments.
I can say that I can have received, opened, and viewed PDF's on my phone so it can work. I'm sure you've checked, but in the email account Menu>Tools>Options>"your pop3 account" go thru the steps until the last one before finish and make sure that the "message download limit" drop down box is set to "Entire Message", (choices are 2, 5, 20, 50k, Headers Only, Entire Message).
Good Luck!
Reme - thanks so much for the reply
I take it you are talking about mail that has been received from a POP3 mail server rather than from Exchange or via ActiveSync.
If so then it is very strange. The message size in my Inbox would seem to indicate that the attachment has been downloaded but there is no link to open or save it.
Unless anyone else has any ideas I suppose will have to try a factory reset.
...was this issue ever properly resolved as am getting exactly the same problem with my XDA MiniS/Qtek 9100? Problem started out of the blue some days ago and has nothing to do with tariff/network settings or email settings on the device. The bizarre thing is that if I compile an email with attachment on my other WM device (XDA IIi) and use the MiniS to collect the email (POP3) then all OK! (and vice versa). Any emails with attachments that are not compiled and sent by a WM device work on the XDA IIi but no longer work on the MiniS - bizarre....
Same symptoms as thread author... download an entire email which I know has attachment and the message size is correct but no paperclip icon on the message in the inbox list and no attachment file icon in the message header itself - just an empty message (except for any text that might be in the body of the message).
Have tried hard reset and restoring from a full back-up but the backup simply recreates the problem as no doubt the screwy file/registry entry/whatever is preserved in the back-up making process. Am trying to avoid complete hard reset without a restore as do not want to lose my Contacts/Calendar data and the laborious process of reinstalling all my programs - some of which will then need activating again due to DRM licences.
Oh, and I have tried deleting the email account and recreating it but the problem will not go away...
I wan't to sync my emails completely, the whole mail with attachment.
In fact I the settings in the Windows Mobile Device Center are like that, but especially small mails (2 - 6kB) aren't downloaded completely.
Also one attachment with 14MB doesn't sync, not automatically, not manually.
Anybody an idea?
You got enough room?
Tried setting attachtments do download on Internal Storage?
It should work...
Yes, I set the storage of mails and attachments to Internal Storage through the registry.
Mh, it seems to be like that:
Mails with text below 6kB don't sync, text above that and attachments are synced mainly correct.
Up to now I suppose the settings in the windows mobile device manager have really no effect on the synchronisation.
Is there any possibility to change these settings within the phone?
Hello all,
I am unable to view or download attachments with blackberry connect.
I have tried various attachments (.jpg, .pdf, .doc, etc.) and I have tried various sizes (1kb, 30kb, 100kb, etc.)
I have tried changing the AKU.
Nothing has resulted in success.
Further Detail:
I open up the mail client and this allows me to look in the "Inbox". I will see my emails. The emails with attachments will have the attachment icon next to them instead of the stand "envelope" icon. However, after opening the email with the attachment, there is no attachment to click on to download.
I have searched extensively, and have found no help. The other attachment errors do not have the behavior that mine does.
I am currently running:
Blackberry Connect 4.0.0.104
on
HyperDragon III Blackstone WWE 2008.12.03
Using Blackberry Connect Desktop for Windows Mobile 4.0.0.22
Does anyone have any recommendations or similar experiences?
The same issue occurs with gmail via BES.
I get this as well, but there seems to be some rudimentary viewer in BBC. If I get an attachment (say a MS Word document) I can see it attached to the email when I open it (there is also a paperclip displayed next to the email in the inbox). If I tap and hold where the attachment is a list is displayed with the options 'Download', 'Save As...', and 'Open' at the top but these are all greyed out. Underneath are three more options 'Retreive Table of Contents', 'Retreive Content' and 'Enter Password'. Only the two 'Retreive' options can be selected. If I select 'Retreive Content' and let it download then tap and hold the attachment again another option appears 'View Content'. If I select this I can view the content, however it doesn't open up in Pocket Word. This works for other file formats as well, however the viewer isn't very good.
I have used a couple of versions of BBC and they all behaved the same so I guess this is a restriction of using BBC?
Andy
It is not a limitation of BBC.
I had it working fine when on Dutty's Rom.
It also worked with Hyperdragon III.
Perhaps I need to do a re-image of the ROM and try one of the older BBC. I am currently usng .104
Perhaps I should go back to .100
Same Problem
Hi anyone managed to sort out this small problem? Please do post.
Anybody have answers for this? Been searching for months not come up with anything
Update 10th August 09
FOUND IT!!!
All that was needed was to untick the box for storing attachments on the memory card. This setting is found under the storage tab in tools > options menu when you are viewing messages in an email account. Any new messages that come through after this with attachments will show in the message header and can be downloaded.
brivw said:
Anybody have answers for this? Been searching for months not come up with anything
Update 10th August 09
FOUND IT!!!
All that was needed was to untick the box for storing attachments on the memory card. This setting is found under the storage tab in tools > options menu when you are viewing messages in an email account. Any new messages that come through after this with attachments will show in the message header and can be downloaded.
Click to expand...
Click to collapse
THANKS FOR THE SOLUTION!!!!! I was looking for a solution for more than 30 days... I dont understand why BBC dont work well if the box for storing the attachments on memory card is tick. Be aware that even you untick the box you will not download the attachments of the past e-mails, only the attachments that you will receive in the future (after you untick the box for storing attachments on the memory card)
I've run into something on my Nexus One running Modaco's R21 with intercectRs 2.6.33.3 Kernel. Not sure if anybody has this issue with the stock Rom or any others.
I sent myself an email to download a few things, .zip files that were just 11MB.
When I went into the Mail application and clicked on the attachment and Show, then you click the link to download it, it highlights then comes back at the bottom and flashes the message: "Unable to download this attachment."
This is via my Exchange mail account that I know isn't a mail server issue.
This is strictly the mail client running on the Droid platform I am running. Also, I was using my local WiFi secure connection on my network, so bandwidth/speed wasn't going to be an issue.
I tried an 8.8MB file, it download no problem.
Tried a 10.8MB (it shows 11MB) file. Message as listed above, unable to download the attachment.
Also, I sent the same email to Gmail..same issue, the ability to Download the attachment doesn't exist and it doesn't allow it, although Gmail allows 10MB files. I logged into the gmail web app, no problems.
Just seems to be the Mail client on the Android phone.
Anybody else have this problem with their build? Seems to be strictly an email client issue on the platform.
Thanks