Related
Hi, I have noticed that a few have already complained about this issue
I'll tell you what happened to me:
I went on holiday from Israel to Jordan for 2 days.
My Kaiser did not roam as my sim wasn't open for Intl. Roaming so it couldn't find a network.
Also I did not charge it so the Battery went dead.
Following that two days I got home gave my Kaiser a full charge and could not get the network back.
I have done many Soft resets, 2 hard resets & spoken to HTC Help Desk.
The only thing HTC could tell me was to send the Kaiser to the UK for repair as they have not heard of this issue before.
Obviously I do not want to send it as I am sure it's not hardware but something else only.
My Kaiser was perched in the US (made in GB)
Network is Cellcom , which by the way I have tried other Sims in me Kaiser since this happened but with no success.
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
saper747 said:
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
Click to expand...
Click to collapse
First, try just removing the SIM card, then re-inserting it to see if the phone reconfigures itself. You may have to do a power on without sim card, before you re-insert it.
If that fails, do a hard reset so it goes back to factory default settings, then the inserted SIM card should set up the phone settings properly.
G.
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
I think this MIGHT be a bug/issue
I had this last week for almost 4 hours. I dont think the network was down but if it was then T-mobile did not state anything anywhere
I had reception all day and then suddenly around 5:30pm, I lost it and did not get it back until late evening
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
Hi , yes its the same problem
It shows the networks arround but it can't register to them only the !.. icon
This has nothing to do with the network carier as the sim works in all my other phones .
Hi i was wondering if anyone has a solution yet ?
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
I have THE SAME situation. I believe this is the bug which MUST be solved by HTC! Or at least by someone. I still haven't found the solution. Have anybody done??
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
alt236 said:
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
Click to expand...
Click to collapse
I tried to do that - no result. I have made hard reset - no result. I have dowloaded update WM6.1 from offical site HTC and installed it - no result.
Also, during two days, I calculated at least 20 persons who had this problem around the world. I can not believe that nobody researched this problem yet!
Me 2
I am also suffering from same issue.
My kaiser drop network at around 5PM till 1 hr approx, it hapeend for a week almost then I update radio then it was working ok, but still its not permanent solution.
Now a days my kaiser leaves network anytime and then it will not connect how hard u try, reset, hard boot, flash anything and after sometime suddenly it works.... magic.
I check sim with other phones its working gr8. but with this phone network gives trouble, I dont have 3G here in India, so its running on GSM.
Please somebody find solution, I'll post if I get any solution.
Thanks,
Dilip
Did you try with manual selection of mobile network (start->Settings->Personal->Phone->Band->Network)?
i did the network setting and put it as GSM and it works like a champ
BUT
i lost the 3G capabilities. One of the reason i purchase Kaiser is because the 3G capability.
using other Kaiser will give me a full 3G capabilities so i start wondering whether this is a hardware issue or software
Folks,
(I've searched around a bit and seen some reference to this problem but no definitive discussion. I apologize in advance if I missed anything and humbly request a pointer to the existing info if so.)
Just got a Tilt last weekend. On 3 occasions so far I looked at the screen and noticed that the phone had no signal (triangle with ! next to it). So for several hours each time, no one could call me. Going into comm mgr, the phone radio was still on.
This was in an area with no signal problems; soft reset or pulsing the phone radio in comm mgr would restore functionality with 3-4 bars. I finally nailed this down to having been in an area in the center of the building where I work, where signal gets lost. It appears that my Tilt never automatically recovers from a lost signal.
I saw this problem on the ROMs that came with the device and now it also continues with the new one that was just released by HTC a couple of days ago. In case it matters the phone is unlocked (using jump_spl and the other related tools and procedures found here, thanks).
Do I just have a defective Tilt? I mentioned this to others in my office and a few folks also claim to see this, and like I said I have seen *some* mention of this on the internet... I'd be astounded if this were really a problem endemic to all Tilts -- would people really put up with this?
Anyone have any additional insight?
It used to happen with me when I had the stock AT&T rom. I flashed the stock HTC rom and I don't recall ever having that problem, and now I've flashed SNE v2.5 and I don't have that problem.
My suggestion is to flash a new rom and see if that helps, and to make sure you're using a correct radio.
where do I get official htc radio and rom downloads?
hi folks,
where can i get official HTC radio and ROM downloads? I have an HTC TYTN II (acquired in Hong Kong) with ROM 1.56.721.3, Radio 1.27.12.11 & Protocol 22.45.88.07H just last month and already I'm encountering problems with the phone just losing the signal and staying lost and I'm considering upgrading however since my phone is brand new (practically), i want an "official" upgrade so as not to void the warranty. any help would be appreciated.
thanks and best regards...
I'll have to decide whether I have the cohones to flash an HTC ROM. Might at least be worth a try.
try this, go into comm manager, than settings for the phone (right soft key), than over to the Band tab, if I select the network type as GSM and leave the band on auto mine will contstantly serch for signal. i know this because my office is as close to a bomb shelter as they come and it never stops searching.
another good to this is battery life is improved
the BAD, if you want to use 3G you have to turn network back to auto and band to auto. not really a big deal cuz i dont have 3G here (yet).
a little workaround that works for me.
Thanks for that... I am running an AT&T ROM and even though I've supposedly turned on the Band tab in phone settings via KaiserTweak, I do not see a band tab. Should I?
I have almost this same exact problem! As of two weeks ago, my tilt started not allowing me to make calls
I then realized that it was also sending all my calls to voice mail. Thing is, the phone says that I have signal and has the Edge connection sign at the top. Whenever I try to make a call, the phone says "operation cannot be completed" or it will simply beep at me as if the call ended, right after it started.
A soft reset allows this to work. I've had this problem even happen right after hanging up with someone, and then trying to redial another number 5 seconds later. I doubt the phone really lost the signal.
Any ideas?
Hello
http://forum.xda-developers.com/showthread.php?t=367355
Thanks
I had the same problem with my O2 XDA Stellar, it was fine for a couple of months, then I could hardly call out on it, email wouldn't send, could rarely go online etc etc. It seemed to be better on GSM/GPRS than 3G, HSDPA etc. I assumed it was a harware problem & as it was under warranty I got a replacement from O2 & it's been fine so far.
AT&T replaced the SIM card in my phone and I believe this has fixed the problem. I have lost signal many times (elevators, garages, etc) and it recovers each time.
Help! Unlocked Tilt Problems
i recently purchased a tilt online and it is brand new everything is fine with the phone but i unlocked the phone because my company switched from att to tmobile, so before i unlocked the phone my att 3g sim card worked fine with the phone, wifi worked fine 3g icon came up in network bubble at the top taskbar...but after i unlocked the phone and placed the tmobile sim card in the tilt, no Edge or gpsr icon shows up at the top next to the signal strength icon and when i click on wifi and go online everything works fine but after i go back to commanager to turn off the wifi....the wifi icon doesnnt go away from the top taskbar..its just shows the no signal wifi icon when the wifi is off. So then i took the tmobile sim card out and placed the cingular sim back in the phone and when i click on the wifi button and then press it again in commanager to turn wifi off the icon, it goes away like normal....so is there something wrong with my tmobile sim card? which is why its not showing any edge or gprs icons for some reason? even though i dont have a data plan i should see when i am in an edge area...what is annoying me the most is when i place this tmobile sim in the tilt, the wifi icon wont go away when the wifi is being turned off in wireless manager. PLz help this is very strange and i cant seem to find out how to gain these icons and lose the wifi icon when wifi isnt on.
wow are u serious nobody has had prblems with the wifi icon not going away or any other icons not going away when there not supposed to be turned on? ..this is a huge forum i know i can find someone to help me figure out why this tmmobile sim card is doing this to my phone and not allowing the wifi icon to go away from the top task bar when i go into comm manager and press the wifi off button it doesnt work...the wifi radio itself turns off and theres no data being sent to the phone from the wireless router but the icon stays on the phone and the only way to get rid of the icon is to go in comm manager and press the phone button to turn of all connections to my phone. This problem only occurs with my current tmobile sim card which is being used in an ATT 8925 unlocked tilt PLZ somebody help me get rid of this problem
moegdaog said:
wow are u serious nobody has had prblems with the wifi icon not going away or any other icons not going away when there not supposed to be turned on? ..this is a huge forum i know i can find someone to help me figure out why this tmmobile sim card is doing this to my phone and not allowing the wifi icon to go away from the top task bar when i go into comm manager and press the wifi off button it doesnt work...the wifi radio itself turns off and theres no data being sent to the phone from the wireless router but the icon stays on the phone and the only way to get rid of the icon is to go in comm manager and press the phone button to turn of all connections to my phone. This problem only occurs with my current tmobile sim card which is being used in an ATT 8925 unlocked tilt PLZ somebody help me get rid of this problem
Click to expand...
Click to collapse
I am not one to help because I am also a noob and your issues are not ones I have seen. BUT - let me give you what help I can:
Recommendations -
1. use punctuation.
2. use concrete sentences
3. specifically tell what you did and enumerate each problem separately
4. indicate what ROM you are using
5. indicate what changes you made to your phone AFTER you went to the TMOBILE card
Now - here are some guesses -
1. you had an AT&T phone with AT&T connection strings - and you think that unlocking the phone and simply putting in a TMOBILE card will make the phone work?
My guess is that you are going to have to change some data connection strings at least? AT&T is not going to allow you to use media net to surf the internet with no contract using a TMobile card.
Remember - you are asking people to use their spare time to help you fix YOUR screwup. Make it easy for them to read and help you.
Bill
ok so i have a brand new ATT tilt regular htc/att rom no flash upgrades nothing. So i had to unlock the phone to use it with my tmobile service. After i unlocked the phone and placed this tmobile sim in the phone something strange with the wifi happens, when i turn on the wifi the icon comes up like normal on the top taskbar, and when i turn the wifi off after use the icon doesnt go away....this is strange and never happened when i had my old cingular sim in the phone...is there any way to fix the icon and make it go away? or am i going to have to turn off all services in the commmanager by pressin the phone button to take the icon away whenever i use wifi. HAs anyone unlocked there phone and had these strange problems happen before with a TMOBILE SIM CARD?
moegdaog said:
ok so i have a brand new ATT tilt regular htc/att rom no flash upgrades nothing. So i had to unlock the phone to use it with my tmobile service. After i unlocked the phone and placed this tmobile sim in the phone something strange with the wifi happens, when i turn on the wifi the icon comes up like normal on the top taskbar, and when i turn the wifi off after use the icon doesnt go away....this is strange and never happened when i had my old cingular sim in the phone...is there any way to fix the icon and make it go away? or am i going to have to turn off all services in the commmanager by pressin the phone button to take the icon away whenever i use wifi. HAs anyone unlocked there phone and had these strange problems happen before with a TMOBILE SIM CARD?
Click to expand...
Click to collapse
You should not start more than one thread asking for help - you not only will not get helped - you will need an asbestos suit...
Here is your other thread:
http://forum.xda-developers.com/showthread.php?t=396565
BTW: you are still not using puctuation to its best use and carriage returns to make your questions identifiable and easy to read.
Duplicate / redundant threads merged.
If you want us to help you, please take the time to use punctuation.
Thanks!
whk said:
I am not one to help because I am also a noob and your issues are not ones I have seen. BUT - let me give you what help I can:
Recommendations -
1. use punctuation.
2. use concrete sentences
3. specifically tell what you did and enumerate each problem separately
4. indicate what ROM you are using
5. indicate what changes you made to your phone AFTER you went to the TMOBILE card
Now - here are some guesses -
1. you had an AT&T phone with AT&T connection strings - and you think that unlocking the phone and simply putting in a TMOBILE card will make the phone work?
My guess is that you are going to have to change some data connection strings at least? AT&T is not going to allow you to use media net to surf the internet with no contract using a TMobile card.
Remember - you are asking people to use their spare time to help you fix YOUR screwup. Make it easy for them to read and help you.
Bill
Click to expand...
Click to collapse
Very well said...
moegdaog:
run this cab file on your phone and after doing a Soft Reset, go to Start>Settings>Connections>Connection Setup and choose T-Mobile from the list if the program doesnt run on its own.
Thanks to Dutty for putting this together for us to share with the ones not familiar with it.
that didnt work...all it did was add tmobile data to my connections. My wifi icon still doesnt go away from top taskbar when i turn wifi off. Since i unlocked this att phone an im using a tmobile sim card, do u think i should install the official tmobile windows mobile 6 for HTC phones? seems that this tmobile sim card is the culperate of making this wifi error, because when i take this sim out and place an old cingular sim in the phone it doesnt do this error. Wifi turns off when its suppose to and no icons hang around. If anybody has ever heard of this problem plz help...i dont want to go to the last resort of switching to WM 6.1 right now or something i like WM6
moegdaog said:
that didnt work...all it did was add tmobile data to my connections. My wifi icon still doesnt go away from top taskbar when i turn wifi off. Since i unlocked this att phone an im using a tmobile sim card, do u think i should install the official tmobile windows mobile 6 for HTC phones? seems that this tmobile sim card is the culperate of making this wifi error, because when i take this sim out and place an old cingular sim in the phone it doesnt do this error. Wifi turns off when its suppose to and no icons hang around. If anybody has ever heard of this problem plz help...i dont want to go to the last resort of switching to WM 6.1 right now or something i like WM6
Click to expand...
Click to collapse
I will bet that you are not going to get help -
1. you use run on sentences that are VERY difficult to read
2. you do not specifically state your problem or goal
3. you state "that did not work" you do not QUOTE what you were trying so no one knows what THAT is (although I am suspecting that you ran the suggested cab file)
You need to:
1. use EXPLICIT SHORT sentences
2. engage the CARRIAGE RETURN KEY
3. enumerate your issues
4. tell us what you want to happen - we CANNOT guess what you have hosed up
5. Not an expert - so you will need someone else to tell you that this is true - but each company "brands the device and makes it so that the phone works with their system. If you are leaving AT&T and going with TMOBILE I suspect that you MAY need to flash to a ROM that works specifically with TMOBILE BUT
SPECIFICALLY STATE what you want - for example:
I have an HTC TILT - it was an AT&T phone and I want it to work on TMOBILE -
Currently - nothing works on the phone and here is what i have done.....
or
Currently everything works on the phone EXCEPT...
Just my opinion and I am going to quit responding to your message (which you may actually appreciate) as it is obvious that they have no effect.
Bill
dood whk im not in english class....im on an online forum trying to get help to fix my phone..get a clue or get a life cuz obviously u have nothing better to do but tell people to use punctuation when im obviously not worried about how i type in a freakin forum u jerkoff...and for have this thread up for a week and getting limited help on what i ACTUALLY NEED HELP ON MY ATT TILT AND WHY A TMOBILE SIM MAKES MY WIFI ICON NOT GO AWAY WHEN IM DONE WITH WIFI AND TRY TO TURN IT OFF..THE DATA STOPS BUT THE ICON DOESNT GO AWAY FROM THE TOP OF MY PHONE...IT JUST STOPS SEARCHING FOR SERVICE WHEN I PRESS THE WIFI OFF BUTTON...there, so i guess i need to use a new rom and flash a radio or wutever that is....that conection setup cab only put tmobile data in my conections. It did nothing to switch att defaults in the phone to tmobile, thnx anywayz guy who gave me that app....if anyone has had these issues with tmobile sims plz respond and not reply with english lessons
well no one is goin to read that type of garbage if its just one bigass blurb of words together...i'm with whk...and caps doesnt help either...maybe thats why no one wants to help u...and if u cant be bothered about the way u type...we cant be bothered to give u assistance ...just a headsup
well i solvd the problem myself by changing radios...thats all sommebody had to say..some of you arre a buncha idiots like whk....i didnt post this thread to get grammer lessons, i posted to get some damn help you morons so if u wana tell people how to type go to a fckin word proccessing forum u flamers
Good luck here in the forums, if you can't manage to follow something as basic as proper grammar and spelling, no one will bother reading what you have to say.
I for one, read MAYBE the first sentence in your posts apart from the last, and I'm certain I'm not alone.
and FYI, a better attitude will get you along ways here if you intend to stay. Your current attitude could likely result in a ban, and that causes issues when you need help.
dood....
You really need to read the links in my signature BEFORE you waste any more time on this forum.
I seriously suspect this is not the place for you as we actually expect you to have 3rd grade or better communications skills. Several members have attempted to help you but you don't seem to grasp simple concepts.
Thread closed as it is pointless. I would suggest you spend some time reading the forums if you really want to solve YOUR problems. The answers you seek can be found using search (and better language skills).
Thread closed due to rudeness!
moegdaog - consider this an official warning!
Please use polite language or you will be banned.
And in the future consider this simple fact:
No one can see your device so if you don't do your best to describe the problem no one can help you.
Also big chunks of continues text are hard to read and most people just give up.
Try to break up you posts in the future.
I have an unrooted ATT version of the nexus one. Randomly about 1 or 2 times a day while I am texting I will get a failed to send message and no matter how many times I try it just keeps failing. It won't allow me to send texts to anyone else either. however I continue to receive texts which is kinda odd.... the worst part is that always while this is happening I cannot make or receive phone calls this is very frustrating since I could be missing phone calls and wouldn't know it until I try and send an SMS or make a call. I have tried a lot of different things such as setting my bands to USA and setting my network preference to WCDMA Only but to no avail... I also tried a factory reset... also if I try and toggle airplane mode or turn off the radio it just crashes and I need to reboot.. if i try checking the SMSC while this is occurring but hitting the refresh button
I get refresh error and if I try and update it with the correct number I get update error... I really love my N1 and would really appreciate anyone who could shed some light on this issue
Re: My Nexus One won't send text messages or make phone calls unless I reboot
Could this be an AT&T network issue? I had similar symptoms with my HTC Hero (admittedly running EDGE) in certain parts of San Francisco earlier this year. It seemed to be the result of network congestion. Does this occur in a city or other urban area?
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
I am actually not on AT&T I am on Rogers network in Canada. I am living in Toronto so the 3G coverage is really good and I`ve never had this kind of issue with my previous phone which was a BB9000 and none of my friends seem to have any of these problems
I also found ppl on some other nexus one forums describing the exact same problem which leads me to believe its not a network issue but I am still not 100% sure I tried calling Rogers and had them do a cancel location and it didn`t fix the issue either
I had this issue only this morning and I'm in the UK, I put the phone into Airplane mode and back again and then everything is fine.
I have this issue about once a day.
Running the newest Cyanogen with no other modifications. Radio is the most updated one available.
Flipping to Airplane mode and backed worked on my G1 if I had an issue similar to this but the Nexus doesn't respond to it.
I reboot atleast once a day to fix this. -- Not sure if it's the radio or Cyanogen.
Anyone else have some input?
EDIT: Should have included, I am on T-Mobile
This actually happened with me today, a text kept failed and didn't get pushed through until I reset the phone. I'm hoping this doesn't turn into a daily thing
next time this happens if it happens again could u guys try and make a phone call before resetting so we can see if our problems are identical?
Thanks
This sounds like a problem I have had for several months now on T-Mobile (I just bumped the thread under the "General" topic to see if there were any developments, as I've been away from the board for six weeks or so). The symptoms I have are that the signal strength icon in the status bar shows zero bars with an "x" and the home screen says "No service." When I attempt to power off, after a while the spinning arrow stops spinning, the trackball flashes once, and then the phone reboots (takes about 45 seconds to a minute after I initiate the power-down before the reboot starts).
jasrups said:
This actually happened with me today, a text kept failed and didn't get pushed through until I reset the phone. I'm hoping this doesn't turn into a daily thing
Click to expand...
Click to collapse
Same thing happened to me today. I'm on a stock unrooted AWS version of the N1.
hayden1987 said:
next time this happens if it happens again could u guys try and make a phone call before resetting so we can see if our problems are identical?
Thanks
Click to expand...
Click to collapse
I am unable to make phone calls, send texts, etc. until I reset. It has no impact on Wifi but kills the cell network completely.
wmm said:
This sounds like a problem I have had for several months now on T-Mobile (I just bumped the thread under the "General" topic to see if there were any developments, as I've been away from the board for six weeks or so). The symptoms I have are that the signal strength icon in the status bar shows zero bars with an "x" and the home screen says "No service." When I attempt to power off, after a while the spinning arrow stops spinning, the trackball flashes once, and then the phone reboots (takes about 45 seconds to a minute after I initiate the power-down before the reboot starts).
Click to expand...
Click to collapse
I also have a long delay after hitting restart when I get this issue. Maybe Ill try to get a logcat and see what it gets stuck on..
I'm getting RMA'ed, again, for the same issue plus not being able to register on the network after I get the x with four blank bars. I get either "error searching for networks" or "sim is invalid on this network". It's since fixed itself... somehow but i was without any phone service despite trying everything (calling tmobile for network outages, hard reset, reseating the sim card, other stuff) for about 3-4 hours twice now... and a few shorter time periods (1-3 minutes of those errors) before that.
Possible solutions.. which I've only done after it started working again but didn't cause anything bad to happen. So far have been without any of the previous issues, plus my original long standing issue of not being able to send texts, get any sort of data, or call (I call it the up arrow without a down arrow problem where the phone is trying to connect but doesn't receive anything back). These solutions were originally posted here:
http://www.google.com/support/forum/p/android/thread?tid=3f4ad5ffac46bf92&hl=en
http://www.google.com/support/forum/p/android/thread?tid=47dc569ca9667ba7&hl=en
They're also solutions I've come up with for my issue as well and seemed to have worked for a couple of others.
It's as follows:
*#*#4636#*#* and selecting phone information. Press the menu button and select the proper band. I'm guessing if you're in canada on rogers which uses the same band as AT&T US you'd select USA band. Anyway after selecting it should re register on the network.. close out of there. Turn off and turn on the phone and see how that goes. For people in other regions I have no idea what to properly select but it was posted on one of the threads on the google forums that it should be "automatic". Check with your provider and/or google tech support.
Another thing I've seen is again in the *#*#4636#*#* menu under phone information put in (THIS NUMBER IS ONLY VALID FOR TMOBILE USA) under SMSC 12063130004 and press update. Call your provider for your number. Restart the phone.
Less likely solutions (in order of descending likeliness to help you in your particular case):
Hard reset and/or verify the APN settings for your carrier. I've been told non factory default APN values for tmobile over the phone (google support) so I don't know if verifying them or asking for them will help or cause more issues but sometimes there's apps the mess with the APN values which could cause some of your issues. So while this has a high potential to help, it's easy to screw up. Hard resetting the phone will give you factory default values (I'm 99% certain but from what I remember). Changing them from non factory default isn't a terrible thing however call your provider rather than google tech support for the values.
Calling up and asking to add/verify the IMEI number to the network (i never did this until recently although it didn't fix my issue right when they added it anyway) and/or doing a network cancellation might help. Unlikely but if you' RMA'ed once they'll have the wrong one on file and could cause issues depending on the network.
Replacing the SIM card. Takes literally 30 seconds. They ask for account info at the store, they scan the new one.. and give it to you. You pop it in and go. If you have an older SIM card this DEFINITELY could be the issue. Its unlikely its defective but it's always worth ruling that out.
Let me know if any of these help.
blisk said:
I'm getting RMA'ed, again, for the same issue plus not being able to register on the network after I get the x with four blank bars. I get either "error searching for networks" or "sim is invalid on this network". It's since fixed itself... somehow but i was without any phone service despite trying everything (calling tmobile for network outages, hard reset, reseating the sim card, other stuff) for about 3-4 hours twice now... and a few shorter time periods (1-3 minutes of those errors) before that.
Possible solutions.. which I've only done after it started working again but didn't cause anything bad to happen. So far have been without any of the previous issues, plus my original long standing issue of not being able to send texts, get any sort of data, or call (I call it the up arrow without a down arrow problem where the phone is trying to connect but doesn't receive anything back). These solutions were originally posted here:
They're also solutions I've come up with for my issue as well and seemed to have worked for a couple of others.
It's as follows:
*#*#4636#*#* and selecting phone information. Press the menu button and select the proper band. I'm guessing if you're in canada on rogers which uses the same band as AT&T US you'd select USA band. Anyway after selecting it should re register on the network.. close out of there. Turn off and turn on the phone and see how that goes. For people in other regions I have no idea what to properly select but it was posted on one of the threads on the google forums that it should be "automatic". Check with your provider and/or google tech support.
Another thing I've seen is again in the *#*#4636#*#* menu under phone information put in (THIS NUMBER IS ONLY VALID FOR TMOBILE USA) under SMSC 12063130004 and press update. Call your provider for your number. Restart the phone.
Less likely solutions (in order of descending likeliness to help you in your particular case):
Hard reset and/or verify the APN settings for your carrier. I've been told non factory default APN values for tmobile over the phone (google support) so I don't know if verifying them or asking for them will help or cause more issues but sometimes there's apps the mess with the APN values which could cause some of your issues. So while this has a high potential to help, it's easy to screw up. Hard resetting the phone will give you factory default values (I'm 99% certain but from what I remember). Changing them from non factory default isn't a terrible thing however call your provider rather than google tech support for the values.
Calling up and asking to add/verify the IMEI number to the network (i never did this until recently although it didn't fix my issue right when they added it anyway) and/or doing a network cancellation might help. Unlikely but if you' RMA'ed once they'll have the wrong one on file and could cause issues depending on the network.
Replacing the SIM card. Takes literally 30 seconds. They ask for account info at the store, they scan the new one.. and give it to you. You pop it in and go. If you have an older SIM card this DEFINITELY could be the issue. Its unlikely its defective but it's always worth ruling that out.
Let me know if any of these help.
Click to expand...
Click to collapse
I`ve tried all the solutions u`ve mentioned except for swapping to a new SIM card... I guess it might just be my next step but I have my doubts
I get this kind of issue occasionally, under these specific conditions only:
1. I'm at work.
2. I bring my phone with me into an area with no signal (screen says no signal, and I have 4 blank bars with an X) for more than a couple of minutes (for me, it's the room with the coffee machine - which I use a lot - no provider gets signal there on any phone).
3. It doesn't always happen, just sometimes, but when I go back to my desk, it won't reconnect.
4. Going into and out of airplane mode fixes it every time. However, with the latest CM and Ivan's Diet kernels, going into and out of airplane mode causes an immediate reboot when I try to come out of it, and only when I'm NOT connected by USB and when I AM coming from "dead" service, making logging the problem, well, problematic. Using other kernels (even OC'd kernels) does not seem to cause this airplane mode problem.
Only had this happen once trying to send a plain old SMS. I restarted the phone and no problem. I didn't think of trying to make cell calls, but if it happens again, I'll try that.
I too have had this issue with SMS. My browser works though when the SMS problem occurs. Haven't tried a phone call. I am on T-Mobile USA.
Are any of you using task-killers that may somehow be interrupting an important background service?
I have the same exact thing happen and I am on T-mobile US. I was hoping that I wasn't the only one but it seems to happen on all of my phones so I have just chalked it up to network congestion. Unless someone has an actual answer.
I have this issue about once a day.
Running the newest Cyanogen with no other modifications. Radio is the most updated one available.
Flipping to Airplane mode and backed worked on my G1 if I had an issue similar to this but the Nexus doesn't respond to it.
I reboot atleast once a day to fix this. -- Not sure if it's the radio or Cyanogen.
Anyone else have some input?
EDIT: Should have included, I am on T-Mobile
Click to expand...
Click to collapse
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Have any of you edited your build.prop yet?
This helps with the switch from Edge -> 3G -> H.
I wonder if it would fix this issue.
I don't have the issue so I am unable to test myself.
This link may help. Its at least something to try.
http://forum.cyanogenmod.com/index.php?/topic/1721-3g-connectivity-issue-fix/
This link my help too.
http://forum.xda-developers.com/showthread.php?t=659102
Re:
same thing with me im going to check out those steps your provided.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
azalex86 said:
Are any of you using task-killers that may somehow be interrupting an important background service?
Click to expand...
Click to collapse
I am using Advanced Task Killer Free, but I'm pretty sure I added important background services to the ignore list so they shouldn't be killed.
Just to double check, what background tasks shouldn't be killed?
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
jacka$$1 said:
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
Click to expand...
Click to collapse
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Hey!
You dont want to lose your warranty, then use it!
Your phone seems to be faulty...
My phone is experiencing the same problem as of yesterday. Won't connect. Wonder if it's a T-Mobile issue.
laughter95 said:
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Click to expand...
Click to collapse
Its only glitchy coz you have stock rom
Cyanogen is really stable and adds alot of features / functionality.
Fair enough you dont want to lose warranty but i remember in the general thread that lots of hardware failures and others can still fix your n1 under warranty even though they unlocked the bootloader.
I too have this problem, hopefully the 2.2 update will fix the problems.
Can you guys confirm if its android or your service provider thats causing this...
laughter95 said:
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Click to expand...
Click to collapse
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
rensky said:
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
Click to expand...
Click to collapse
^ it worked! my phone reconnects to the cellular network after what Google/Tmo did for me on the phone!
I haven't tried calling tmobile, but it is NOT something that will be fixed by hopping on cyanogen's rom. I've been rooted on cyanogen's rom for quite some time and this problem still exists on my n1 which is SUPER annoying. I will try calling tmobile to see if they can fix it on their side, but rooting is not the fix here.
I had the same issue. I used anycut and phone info shortcut and changed the wireless default setting to us and it totally fixed the problem. Have not had that issue again.
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I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
I get this too with an at&t phone.
Have asked for a replacement device from HTC (since the reception is crappy to begin with).
I also have audio quality problems when reception is only 1-2 bars.
Will see if the new phone is better.
I had this problem regularly. It hasn't happened once since I upgraded to Froyo, so I think it has been fixed in that release.
sometimes have this too, i fix it by going to the settings > wireless > mobile networks > APN. at first i deleted and retyped my password in the selected APN, now i just click my network in the APN settings, don't change anything and leave. It immediately reconnects after that.
edit: and i have stock froyo & live in belgium.
I got a new, replacement phone from HTC today.
This new phone has a BIG PROBLEM with this issue.
Even if I am only without reception for a couple of seconds (go through the garage, etc.) it will not connect to any network until I reboot.
My old phone would only experience this problem maybe 25-35% of the time.
Very, very annoying!!!
wildfyr said:
I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
Click to expand...
Click to collapse
I had similar issues and called tmobile support. I was first linked to Google support. They went through the similar process as described by in the first page. (#*#*4636*#*# select USA band etc). While I was on hold, they called t mobile tech support and had them reset network connection and tried to get me onto a different tower etc.
Tmobile support stated that my sim card (had for about 2 years) was the cause of the issue as they can't handle smartphones as well as their new sim cards. They also said the new sim should improve reception and connection stability (Don't see how a new sim could do this but what do I know?). Moreover, they noted my account and told me to go into the nearest store for a new sim card. Went into the nearest tmobile store told them the issue, they pulled up my account and gave me a new sim. Took less then 5 minutes and I have not had the issue with staying connected to the tmobile network.
I will update this after a few days to see if I still have the issue.
I have the same problems that i cannot connect to network here in germany. first i think it was my sim card, but befor i had another provider (E-Plus) where i had the same problems with reconnecting to network. and one day my eplus sim card is broken so i had to buy a new one by t-mobile. i have tried a lot of roms from here (cyanogen/ 5.0.7 /5.0.8T5 Kangorama rodriquezstyle and leofroyo) everyone seems to have the same problems with reconnecting to network. i hope im not alone with my problems and someone can help.
hmm...
Count me as another. I just upgraded to froyo and it went beserk. Had no service for a while. It would only come on after constantly tapping "select network automatically" until it kicked me out of the menu. It started getting better but kept kicking me out of 3g. I set it to stay always on 3g and it seems to be better... still I'm going to call tmobile and see if I can get a new sim as well.
Thanks for the info guys!