Database Develop

Activesync 4.5 - Connection keeps turning off!

I have recently reinstalled windows on my computer, and have upgraded to Activesync 4.5 as the other versions are no longer available. When I sync my pda with activesync, I put it in its controller and it syncs email etc... fine.
Then I do something on my desktop and leave it there - I work at home so I want it constantly syncing with my outlook
About 5 minutes after sync, it disconnects, and I have to take it out of its cradle and put it back in again - very annoying!
I am not sure if I have missed some "turn off if inactive for" setting, but I cant work this one out...
hardingt

same problem with me
I also encounter the same problem after I migrate my BA to WM6, any help guys ? thanks++++

same problem
anyone have any ideas?

I've got a similar problem with my hermes.
Funny, my old angel doesn't have this problem tho.
Anyway, try turning off the 'advanced network functionality' and see if that makes it any more stable.
Settings -> Connections -> USB to PC
Other 'fixes' I've seen mentioned are:
Soft reset the phone
Uninstall, reboot, reinstall ActiveSync
Delete the association between the phone and computer, reestablish
IMO, activesync is a nasty hack that needs to be dragged out back and shot. Start with a clean code base, or make it a strictly backup solution with plugins for extra things, like syncing with outlook. That's how Palm does it, and I never had an issue with my old Palm Pilot not syncing.

Problem solved
turning off the 'advanced network functionality' in Settings-connections-USB to PC solved my Activesync 4.5 - Connection keeps turning off problem.
Thanks to jdc

Antivirus
Turn off your antivirus or other security programs . it helped me to connect . I turned off eset smart security on my pc and my BA became connected .

arash67 said:
Turn off your antivirus or other security programs . it helped me to connect . I turned off eset smart security on my pc and my BA became connected .
Click to expand...
Click to collapse
That's another possibility.
when the 'advanced network functionality' thing is enabled, it enabled the RNDIS part, which makes the phone part of a private network that exists between the phone and the activesync program. Any communication to the phone is then done over a 'network bridge' of sorts. If a firewall or other network security program is running and has not been told to allow that traffic, it will block it and the whole thing will not work.
For the record, I downloaded activesync again and did the 'uninstall, reinstall, doo-da, doo-da' dance. After it reapplied some USB hotfixes that I don't recall from the first time I installed it, my RNDIS dropping issues have gone away.
Of course, it would by nice if microsoft would post the version and build number so we know if there has been an update to it...
EDIT: ...and it looks like I spoke too soon. Sometimes the enhanced network function stuff doesn't kill the connection, other times it does. Bluetooth and USB-serial connections are solid. I'm about ready to trash this hack program and find a 3rd party sync application. This is getting st00pid IMO... Grrr...

Kaiser drops TIME ZONE to Prague???

Noticed a strange problem. Kaiser automaticly changes time zone from GTM London to GTM +1 Prague. It happens about every 45min. Regional Settings are set up for English (United Kingdom). Two of additional programs are TOMTOM and Sage ACT!.
Any thoughts???

Check in Settings/Phone/Time Zones; if "Automatic change time zone & clock" is checked, uncheck it. It may be that your local cell tower has the wrong time zone setting, and your phone picks this up & sets its timezone accordingly.

Thanks, will try that...

I heard this is due to the use of the AGPS!?

I have also read on another site that it could be a small bug in the QuickGPS downloading application that changes the timezone to GMT+1 when it grabs GPS data. It does seem a little strange that it is doing it every 45 minutes for you, unless you're continually running the QuickGPS app.
Hope this helps,
- Odie

3waygeek said:
Check in Settings/Phone/Time Zones; if "Automatic change time zone & clock" is checked, uncheck it. It may be that your local cell tower has the wrong time zone setting, and your phone picks this up & sets its timezone accordingly.
Click to expand...
Click to collapse
That is the most common cause I think, our units at work do that. A lot (all?) of the Vodafone towers seem to set GMT+1 if you have tower sync turned on but keep the right actual time.
This is a 'feature' on most Windows Mobile devices not just the Kaiser (my TyTN, 200+ Wizards and a dozen or so Vox's do it). I have seen it on other phones that tower sync also having the problem.

Odie85 said:
I have also read on another site that it could be a small bug in the QuickGPS downloading application that changes the timezone to GMT+1 when it grabs GPS data.
Click to expand...
Click to collapse
I don't think it's QuickGPS -- I run it frequently and my time zone has never changed from US Eastern.

It *is* QuickGPS - I can reproduce it by simply running a manual update: http://forum.xda-developers.com/showthread.php?p=1513879&posted=1#post1513879
Rich

Strange, I just checked with mine and it doesn't do anything but downloading the data for gps. Do you use it over gprs/3g/hsdpa or wi-fi ?

I was doing it over WiFi - but usually it would happen when using activesync wired to the PC.
Have just read over at TracyandMats:
Go in to Phone > Options > Time Zone and turn off the Automatic Change Time Zone and Clock setting.
That *has* worked for me - I can now run QuickGPS without it changing the timezone....
Rich

Just got my TyTn II. And I am on Paris/Madrid time zone ( I live in Amsterdam) and I haven't had the Time zone problem yet. I use Quick GPS and let also My iGO sync the time with the GPS time automatically. No problem whatsoever...

DirectPush not allowing device to enter standby

Sorry for starting a new thread on this issue but I have verified that the issue of the phone not suspending after x min of inactivity ( Power settings ) is cause by ActiveSync and specifically Direct Push.
If ActiveSync is disabled or the sync schedule is set to manual or every x min, the device goes into standby mode normally as configured by the Power Settings. If set to "As items arrive", the device stays on indefinitely.
Any ideas on how to resolve this would be greatly appreciated.
Again, apologies for bumping this topic.

Noticed something different with ActiveSync when DirectPush is used ( "As Items Arrive" sync frequency ), unlike my previous phone, ( Touch ) ActiveSync show "Connected" to Exchange all the time rather than the last time it sync'ed with Exchange.
Could this be the cause ?

Are you sure it's not an interaction of ActiveSync and some other app? I'm using Direct Push and my phone has no trouble entering standby as configured.
The "Connected" behavior is normal for Direct Push, at least as far as I've seen on WM6. AS opens a connection and never closes it so long as push is active so that the server has a channel back to the handheld. Otherwise, the server can't reach the handheld and you're back into the old "SMS Message" direct push.

PerfAlbion said:
Are you sure it's not an interaction of ActiveSync and some other app? I'm using Direct Push and my phone has no trouble entering standby as configured.
The "Connected" behavior is normal for Direct Push, at least as far as I've seen on WM6. AS opens a connection and never closes it so long as push is active so that the server has a channel back to the handheld. Otherwise, the server can't reach the handheld and you're back into the old "SMS Message" direct push.
Click to expand...
Click to collapse
Thanks for the reply,
According to the Task Manager nothing is running but Activesync. If I kill AS, the phone goes into standby properly. If I turn it back on I see AS running and it stays on all the time after that with nothing but AS running.
Has there been a ROM update since the Kaiser launch ?
My version is: 1.56.405.5
ROM date: 8/28/07
Radio version: 1.27.12.11
Protocol version: 22.45.88.07H

There are many, many apps out there that run, but don't show in Task Manager. SPB MobileShell, SPB PocketPlus, SPB PhoneSuite are all on my phone and running all the time, but don't ever show up in the task manager. I believe Phone Alarm also "ducks" the TM, among many others. Task Manager is typically limited only to those applications that the system doesn't launch, with AS being the one notable exception.
So while it's logical to think that AS is causing your problem, it's likely something else or something that's interacting with AS to keep the phone awake. As I said, I use Direct Push with a slew of other software and my phone hits standby without any issues.
What else are you running on your phone?

PerfAlbion said:
There are many, many apps out there that run, but don't show in Task Manager. SPB MobileShell, SPB PocketPlus, SPB PhoneSuite are all on my phone and running all the time, but don't ever show up in the task manager. I believe Phone Alarm also "ducks" the TM, among many others. Task Manager is typically limited only to those applications that the system doesn't launch, with AS being the one notable exception.
So while it's logical to think that AS is causing your problem, it's likely something else or something that's interacting with AS to keep the phone awake. As I said, I use Direct Push with a slew of other software and my phone hits standby without any issues.
What else are you running on your phone?
Click to expand...
Click to collapse
Other that what comes with the phone, I have installed Skype, TomTom, Google Maps and PHM RegEdit. None of these are running however (that I can see )
What can I use to see all the running tasks ?
Thanks

If you can receive an incoming call with Skype when it's not listed in Task Manager, it's running. That'd be the one that I'd test, since it may very well be "hiding out" in the background. TomTom, Google Maps, and PHM RegEdit don't run in the background to my knowledge.
Make a call to your Skype number to see if it comes through. If it does, try removing Skype and seeing if your standby issue doesn't go away. But Skype would need a live connection to receive the call, so that'd by my #1 contender at the moment.

PerfAlbion said:
If you can receive an incoming call with Skype when it's not listed in Task Manager, it's running. That'd be the one that I'd test, since it may very well be "hiding out" in the background. TomTom, Google Maps, and PHM RegEdit don't run in the background to my knowledge.
Make a call to your Skype number to see if it comes through. If it does, try removing Skype and seeing if your standby issue doesn't go away. But Skype would need a live connection to receive the call, so that'd by my #1 contender at the moment.
Click to expand...
Click to collapse
Hey thanks for taking the time to help me out with this issue.
To make sure Skype is not the problem I uninstalled it and restarted the phone. As usual with AS running ( and more specifically with sync settings set at "As Items Arrive" ) the phone does not suspend. If I kill AS or set sync options to x min or manual it suspends properly.
Any other ideas ?
Many thanks again.

'fraid not. You might try deleting the partnership with Exchange and recreating it to see if that clears things up. AS can be very, very odd sometimes, so that might help.

Final post on the subject everyone,
I took the plunge and did a hard reset. Setup ActiveSync with DirectPush ONLY and let the phone sit. It did not go into standby. I killed AS and after 2 min the screen went off. I turned it back on and it stayed on. I switched to AS, changed to sync manually and after 2 min it went into standby. Setting sync to "As items arrive" again and the phone stayed on.
So, from a hard reset I can confirm that AS and DirectPush is the problem.
Thanks eveyone for your suggestions. Perhaps configuration or settings on the Exchange Server side is the problem.

Diamond self-syncing time to internet/carrier ?

Have a problem with my Diamond, its set to 15mins faster than real time (habit of mine) and only occasionally when it syncs with my Vista64 PC the time reverts to "real time".
I'm not sure if its syncing the time to the internet or via my phone carrier, tried to fix this under phone options on the diamond and activesync options to no avail.
This is driving me nuts as I'm using the phone as an alarm clock and it won't be pretty if I wake 15mins late for work...

Errrmmm...
I'm not sure what 'problem' you're stating here? If you're complaining that your PC corrects the time on your device when you sync, then you don't have a 'problem' with your device - that's what syncing does (amongst other things)!
.. or are you saying that you want it to correct the time, and it isn't?

Well to clarify :
PC clock and phone clock is 15mins faster
OCCASIONALLY (its done this in about 1 per 4-5 syncs) the phone reverts back to "normal" time (i.e. goes back 15mins). The PC clock is still 15mins faster.
This leads me to believe that the phone is updating the time either from the carrier or the internet (its set to use the PC's internet connection when synced)

Pesty_74 said:
Have a problem with my Diamond, its set to 15mins faster than real time (habit of mine) and only occasionally when it syncs with my Vista64 PC the time reverts to "real time".
I'm not sure if its syncing the time to the internet or via my phone carrier, tried to fix this under phone options on the diamond and activesync options to no avail.
This is driving me nuts as I'm using the phone as an alarm clock and it won't be pretty if I wake 15mins late for work...
Click to expand...
Click to collapse
To keep phone from syncing with PC time:
In ActiveSync on PC, right click on "Windows PC", click the "Settings" button. Uncheck "Synchronize Pocket PC date and time when connecting."

Thanks for the quick reply.
Unfortunately I'm running Vista64 and Windows Mobile center doesn't have that function, I've tried all the options looking for something similar for the past 2 days....

Thats odd - I always thought it synced with the PC's time.

Yeah I know, I've checked that extensively, its 15mins slower than my PC time.
I'll try and see if turning off auto-adjust for timezone/daylight savings helps

Why all WM6.5 ROM Autoconnect to the Internet Service

Hi,
My blackstone connect to the internet service automatically draining my prepaid load.
Is this the same in all the WM 6.5?
WM6.1 doesnt do this. It only connects when I need it.
Does anyone have a fix on this. No push internet doesnt seem to solve this problem in my HTC BS.
Thanks

gilbert_xda said:
Hi,
My blackstone connect to the internet service automatically draining my prepaid load.
Is this the same in all the WM 6.5?
WM6.1 doesnt do this. It only connects when I need it.
Does anyone have a fix on this. No push internet doesnt seem to solve this problem in my HTC BS.
Thanks
Click to expand...
Click to collapse
try xannytecks 1.9

I found the problem finally.
Go to Setting -> Data Services -> Time Synchronization.
Just uncheck everything there.

Internet service connect
Hi,
Thank you for your help.
I will try it immedietely

thteong said:
I found the problem finally.
Go to Setting -> Data Services -> Time Synchronization.
Just uncheck everything there.
Click to expand...
Click to collapse
Seems like it doesn't work =(
The data connection still insist and consume the battery

sunnymiu said:
Seems like it doesn't work =(
The data connection still insist and consume the battery
Click to expand...
Click to collapse
Because that was not the root cause ...
Actually the cause of the so called problem is a lack of understanding of the basic WM and HTC data connection settings and more specifically the way the two operate together, or don't in this case. In fact there really is no problem and nothing specific to the WM6.5 ROMs. This auto data connection behavior existed in my stock WM6.1 ROM way back in the dim old days.
Let me try to explain it this way.
First thing to understand is that there are two controls for Data Connection. A HTC TF3D/Sense one which everyone knows as Comm Manager. The second deeper level one is the WM6.X one which you will find at Settings > Connections > Connections > Advanced > Select Networks > Your Cellular Operator Settings (GPRS Settings).
The second thing to understand is that when you do a hard reset as you must when you flash a ROM, the Auto Connection Setup process will automatically select for you and set the GPRS settings on by default. So, deep down there, WM6.x has set you up to use a data connection automatically whenever your mobile needs a data connection and your WiFi is disabled. This happens for example if your email is set to auto download every so many minutes. Remember, email is a WM6.X service.
The third thing to understand is that the HTC Comm Manager really only controls data connections from the HTC interface, ie. TF3D/Sense. For example, if you do a weather update, this is a TF3D/Sense service. So if you turn off Data Connection in Comm Manager it will just turn off data connections to the interface. But lets say your email does an auto send and receive, because the WM6.X GPRS setting is enabled, a data connection will take place regardless of what you did in the Comm Manager.
So how to get around this problem? Easy! Go to the WM6.X setting for Connections that I pointed out above. After entering 'Select Networks' use the drop down box to select 'My Work Network' in the upper setting for programs that automatically connect to the internet. This will totally disable your data connection and it will not turn on again until you do the reverse.
Now, to turn data back on, you don't need to go into WM settings. You will find that the Comm Manager is sort of connected to the WM6.X setting. Turn on Data Connection in Comm Manager and you will find that it brings up the WM6.X Connections settings so that you can go to the drop down box and re-enable your Cellular operator's settings for GPRS. After clicking OK a few times you will end up back at Comm Manager where you turn on Data Connections. If you skip this last step, it will turn on automatically anyway when a program calls for a data connection.
Now the quirk is that Comm Manager is not connected to the WM6.x settings in the same way when you want to turn Data Connection off in Comm Manager. In other words it does not take you back to the WM connection settings when you turn it off as it does when you turn it on. As I showed you above, you have to do it the long winded way and dig deep into WM6.x Connection settings to turn off your cellular data connection. Yes sure, Comm Manager could definitely have been better built in this regards. But it has been like this since day 1.
Programs such as NoData which some chefs cook into their ROMs provide shortcuts to reach those deep WM Connections settings. But frankly, once you know where to find the settings, it becomes second nature and I have never had the need to use NoData.
Anyway, hope this helps.

i loved yr explanation but: i had never this "problem" in WM6.1 even when i always kept the "programs that automatically connect to the Internet......" settings to "orange 3G" (my portal) and only the "programs that automatically connect to a private network..." on "My Work Network".
after 5-6 years of heavy WM use (look at my sig/list of devices) this is the first time i encounter this problem.

I think Clicking on a Nodata shortcut would be much faster than going through all those steps. I hope a solution is found soon. But all ROMs I have tried have this same problem. no mail accounts setup nothing. It still try's to connect.

Turn off my location settings. Also check if "automatically update weather" is turned off.
Did the trick for me on all 6.5 ROM's.

Workaround:
1. Before flashing any Rom, remove the Sim card.
2. After flashing, uncheck "Enable Auto Configuration" from connection setup.
3. Put Sim card back and have a peace of mind.

AbdullahSZ said:
Workaround:
1. Before flashing any Rom, remove the Sim card.
2. After flashing, uncheck "Enable Auto Configuration" from connection setup.
3. Put Sim card back and have a peace of mind.
Click to expand...
Click to collapse
Heh ... if you did it this way you won't have any MMS (unless you put it in manually) or Data connection when you want to turn it on.

bobsbbq said:
I think Clicking on a Nodata shortcut would be much faster than going through all those steps.
Click to expand...
Click to collapse
Yep ... NoData is a solution.
I kind of grew into the habit of drilling down for the GPRS setting from the days when ROMs were not cooked with NoData or equivalents. Problem with these shortcuts is that for some it meant that the basic WM settings were never learnt, so when something goes wrong or a chef does not cook it in, the user gets lost. This is the same problem with the MMS connection issue in M2.5. The cause of the problem here, from my own experience, is with the updated WM Connections Auto Config putting in the wrong MMS access point settings. So when that happens, those who never learnt how to do it manually in WM get stuck.

Imperium said:
Turn off my location settings. Also check if "automatically update weather" is turned off.
Did the trick for me on all 6.5 ROM's.
Click to expand...
Click to collapse
This does not work for me. I have tried any of the turn off methods and nothing has worked. Going to try what abwyatt has suggested and see if this helps. To me this is a real big problem for some people. Even for me I have a 20 hr data plan for 1 month for about 7.00 USD after that it charges by the mb. Just last night on my last flash I was tired and forgot to enable nodata and woke up this morning and the data connection had been active for 9 hrs.

Mod Edit
Moved to general discussion as not technically related to rom development

Fallen Spartan said:
Mod Edit
Moved to general discussion as not technically related to rom development
Click to expand...
Click to collapse
I would differ on that. It is directly related to problems with WM 6.5 ROM's. And not only as users but as cooks we are looking for answers as well. Moving to General section just assures the problem will not be addressed by our cooks here that may find a solution.
Just my opinion

bobsbbq said:
I would differ on that. It is directly related to problems with WM 6.5 ROM's. And not only as users but as cooks we are looking for answers as well. Moving to General section just assures the problem will not be addressed by our cooks here that may find a solution.
Just my opinion
Click to expand...
Click to collapse
Point taken and I agree with your comments above. To to show users that we Mod's do listen as well, I will happily move this thread back to rom development

Thank you, and it's good that you see both sides.

I disabled mine from Settings>Data Services>ActiveSync>Sync data automatically
Now I only get auto connected after soft reset, then just disable from Comm Manager>Data Connection>Off and it doesn't connect by itself anymore
But still works when needed for weather mail etc.

Just to put my 2 cents on the table here. All wm6.5 roms I've tried have had this and I generally install NoData for quick fix, but after a period of time it started to bug me. So upon further investigation it did turn out to be an app seeking automatic update, whether it was email, QuickGPS, weather, stock, facebook, activesync or some other app. Having gone through all these apps or whatever apps installed on rom and then disabling them, the problem seizes to exist. The confusing thing is that it is not consistent, i.e. with different rom's it appears to be a different app which caused the issue!!

I've tried ROM like PhamQhuang, MaryOne etc. I think the problem is from HTC sense, if we switch to HTC sense off or set to windows default the auto connection working well (not reconnect when we off data connection)