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Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
alanwesty said:
Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
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I too, seem to experience the same issue.. :\
It only seem to occurs after a while that the phone is in "extended sleep mode" (aka press the power key).
Now I'm trying a few things, I've switch the phone to GSM only network to see if THIS might be the issue... but if someone knows anything about this I'd be more than glad to be able to fix the issue
By the way my Kaiser is unbranded, the original HTC one!
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
unwired4 said:
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
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Well I can say for me that the signal is always allmost full bars.
and I get txt msg saying either I have missed a call or that I have a new voicemail msg (Those are service provided by my carrier) So it's NOT "missed call notification" by WM.
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
unwired4 said:
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
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Yeah that's what I mentionned earlier, so far it seems to be okay.
But what could cause this? The device switching between the networks?
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
joebongo said:
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
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Well I dunno if it's cause by that, but this settings is located in the Power options of the setttings pannel... in the advanced tab you can tell it tu activate it or not and after how long u want it to *turn off the device* (which is what I call gently the "extended power saving")
Just spoke to Orange, apparently the 3G network went down yesterday this coincided with us getting the 3 tytn's so has probably made the problem worse. We were going to send the phone back under the 7 day return policy but have now decided to change them onto the gsm network as suggested by orange and see what happens when the 3G network re-appears.
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
unwired4 said:
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
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Just now I had a second round of this problem at work, and I had the same thing yesterday here. Very f***ing frustrating and since the primary function of a phone is to make calls, it's particularly ****e that it doesn't do it well.
No calls and only one out of 6 SMS's were delivered. I had to do a soft reset and then I had two voicemails and 5 unread SMS's pop up.
If the calls/SMS's were retrieved after a soft reset does this mean that it's the phone and not the transmitter? I use my phone for work and this is becoming a real problem.
I can foresee this phone being off to HTC for 'repair' getting a new unit, flogging it and going back to WM smartphone edition.
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
unwired4 said:
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
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Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
joebongo said:
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
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Hmmm really weird! keep us posted on your experiences
Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?
Jens- said:
Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?
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I have the tytn2 with t-mobile in the states and have the same issue. With no 3g incoming calls take a backseat to web browsing. If pages are already loaded then you get the call if data is in working mode (loading stuff) then the call goes to vm. With 3g it's a non-issue. But no 3g for t-mo here yet.
I can't say that I have the same problem. I haven't had any voicemails pop up without a call indicator. I am on AT&T and I too am in an EDGE network region.
I have noticed same problem with TyTn II on Orange, not found a fix yet!
MM
It is definitely a 2g/3g issue - 2g data transmission is not compatible with simultaneous voice while 3g is. I can easily duplicate this behavior by using commmgrpro to change the data band, open IE and call the cel simultaneously. This is not a phone issue to the best of my knowledge - no phones are capable of 2g/voice together, although some might do a better job of "prioritizing" a call over a data session.
RK
That is absolutely correct. Once in a 2G network only, you cannot use Voice and data at the same time. This is one of the main advantages of the 3G, where you can browse and get voice at the same time.
And there is no way around it. Either Voice, or data. Sorry.
I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?
ajmoncrief said:
I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?
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Push email means you're constantly connected but it does not mean your phone is constantly transmitting/receiving data. It's only receiving data when you actually receive an email. So I doubt Push Email has any different priority settings.
it's operator phone equipment depended only
non of my 2g phones ever had call's sms's mms's blocked by grps
I was wondering is there a setting on the TyTN II that I can set to make calls my first priority. When I'm using the internet on my phone, no calls can come through. My service provider said the calls should come through while going onto and said it's probably something I set on my phone that isn't letting the calls get through.
So.. is there a setting I can set to be able to receive calls while using the internet? By the way I'm using EDGE network, not 3G
i believe you have to be using 3g to be able to receive incoming calls while using the internet
XtreMe_G said:
i believe you have to be using 3g to be able to receive incoming calls while using the internet
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hmm.. I thought so, but the representative said the calls should come through, so I was just asking to see if it really is possible.
Surf the internet on EGDE mode. Dissable 3G then you will be fine. That's another side (dark or bright, you grade it) of 3G beside of drainning battery.
FYI, you can place a call while surfing internet on 3G mode.
Nghiem said:
Surf the internet on EGDE mode. Dissable 3G then you will be fine. That's another side (dark or bright, you grade it) of 3G beside of drainning battery.
FYI, you can place a call while surfing internet on 3G mode.
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I know I'll be able to make calls through 3G while surfing the net. But T-mobile USA currently only has the EDGE network. So I was wondering is there anyway to make calls able to get through while I'm surfing the net. Because a lot of people has been complaining that they can get a hold on me.
I have a similar question.
Can one use wifi internet while on the phone?
CorruptedSanity said:
Can one use wifi internet while on the phone?
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yup, you can
Actually I got a question that's somewhat related.. Calls do come through when I use 3G/HSDPA connection.. however, if I pick up - connection terminates... isn't HSDPA supposed to let you talk and use internet at the same time?
when im using gprs i can reeive calls but it kicks off my gprs connection - very annoying - so i guess this isnt a fully fledged device capable of both at the same time - there are three types right, 1 2 and 3?
if your phone is locked to wcdma in the network settings then yes, you can browse the internet and recieve pictures,.
I have found that when the phone is set to Auto selection, it always drops back to gsm to carry the phone calls (maybe this is network dependent), which while on gsm calls, the data connection is suspended.
Not all ROMS offer this functionality, I can confirm the the original HTC ROM for the kaiser does!
One thing you can do, and I know its kind of a round about way, but.... I use callwave.com for my voicemail, and have messages and missed call notifications send to my phone via email. With direct push set up. Now if I and downloading something or loading a web page and a call comes in, it goes to voicemail immediately and even if the caller just hangs up without leaving a message I will get the notification while online. Also if they DO leave a message I get a email with the content of the voicemail roughly typed out so I can see what the call is about and who called without ever having to disconnect the internet unless I need to call them back.
I know this isn't really what you are talking about, but its better then not even getting a missed call notification because you are online, or not getting voicemails until you disconnect.
DVS_WiNdz said:
I know I'll be able to make calls through 3G while surfing the net. But T-mobile USA currently only has the EDGE network. So I was wondering is there anyway to make calls able to get through while I'm surfing the net. Because a lot of people has been complaining that they can get a hold on me.
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Since no one is answering your question directly the answer is no.
If you are on the net, edge will send you to voicemail. The only way around it would be to roam on AT&T in 3G.
Edge was never really "designed" for what we are doing now with phones.
lcohen999 said:
Since no one is answering your question directly the answer is no.
If you are on the net, edge will send you to voicemail. The only way around it would be to roam on AT&T in 3G.
Edge was never really "designed" for what we are doing now with phones.
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okay. thanks
mbritten said:
One thing you can do, and I know its kind of a round about way, but.... I use callwave.com for my voicemail, and have messages and missed call notifications send to my phone via email. With direct push set up. Now if I and downloading something or loading a web page and a call comes in, it goes to voicemail immediately and even if the caller just hangs up without leaving a message I will get the notification while online. Also if they DO leave a message I get a email with the content of the voicemail roughly typed out so I can see what the call is about and who called without ever having to disconnect the internet unless I need to call them back.
I know this isn't really what you are talking about, but its better then not even getting a missed call notification because you are online, or not getting voicemails until you disconnect.
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I'm already using callwave, but the thing is that my emails aren't coming through to my phone sometimes, push email doesn't work at all.
i use mail2web for my exchange email, i did have a problem for a bit while i was using wap.cingular, i am on at&t and i have pda connect unlimited (lowered to $30 per month now BTW, you have to call to get the lower price) and i switched to isp.cingular and have no problems anymore, emails come in about 5 sec after the caller hangs up
mbritten said:
i use mail2web for my exchange email, i did have a problem for a bit while i was using wap.cingular, i am on at&t and i have pda connect unlimited (lowered to $30 per month now BTW, you have to call to get the lower price) and i switched to isp.cingular and have no problems anymore, emails come in about 5 sec after the caller hangs up
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But AT&T has their 3G network, I'm using t-mobile which doesn't
I travel out the country quite frequently and needed to separate my work calls from my personal phone, so I thought getting a t-mobile plan would be the best choice (prior to that I only have a grandfathered unlimited data plan with Verizon.)
I was given a brand new Droid Turbo 2 and decided I'd just switch my Verizon line to the Turbo 2, and move my note 5 to T-mobile. Everything is working fairly well (few hiccups with getting the phone to accept the SIM card and found out I had to change the APN settings), but I noticed that if I ever make a call that I need to use the dial pad for (voicemail, phone tree when dealing with a company, etc) I will press the number I need but it won't register it. At the same time I also notice that my 4g will go to 1x whenever I make a call.
I tried searching the forums as well as online for a solution, but it seems that my situation is so specific that I cannot find an answer.
Anyone have any idea what I can do to fix this?
Thanks!
Hello,
I need help diagnosing whats going on with my HTC desire 626s. The phone is unlocked, rooted, and has TWRP installed.
Problem: I can't make calls while I'm at my home. I have excellent signal strength being I'm within visual range of the cell tower.
The phone has always worked at my home in the past then about a two months ago I wasn't able to make or receive calls. The internet works fine, and texting works fine. When I try to make a call nothing happens then there is a beep and the phone says call ended. This is an unlocked phone on att go phone service. After this issue started I called att and created several trouble tickets and every time they state the service is working fine. When the phone was working normally during calls the 4gLTE indicator would swap to 4G and make calls on an hspa network. After att was unable to fix the issue I bought a new sim card. For a month I was able to make calls just fine but then on Halloween night the problem came back. I highly suspect that someone is blocking my ability to make and receive calls. I need help from someone that knows more than me on how to diagnose exactly why the calls are not goign thru. I really need help. I have swapped the sim card into a new phone was able to make a call or two then the service was again unable to make or receive calls. I just need help on how to diagnose exactly whats stopping the calls from going thru. Thank you.
PS. Another att go phone works in the same location that mine does not so it is not a issue of the walls blocking the signal.