Database Develop

receiving only some SMS

I have a problem receiving SMS
(network and user independent)
- but can not put it down to any application installed or even restoring from backup - happens on a virgin XDA 2i after hard reset -
i even upgraded to latest (o2) rom 1.11.162 WWE (no change in symptom)
Rom 1.11.00 WWE
Radio 1.00.00
Problem is getting worse - (I receive about half of my SMS) - testing showed that on trying to receive an SMS the XDA switches on and then looses the network and starts looking - when the network is aquired again there is no notification of a new SMS and it is also not received.
Any help????

further troubleshooting
on looking into this further -
seems (not really confirmed yet) that this happens when signal strenght is less then 3 bars.
happens regardless of XDA having to "wake up" or being on already.
happens intermittently and randomly - without changing location of XDA (receiving) and other phones messages are received or not - no pattern
so here a few questions to help me troubleshoot this further:
a) if this is a signal strength problem - would a radio upgrade fix this?
b) - seems that there is more to it as I can not understand why the sending party is getting a delivery message. If the XDA lost the signal the message should not register as delivered.
c) could it be my SIM card? - before I go out and buy a ready to go sim only from O2 to test this I would like to know if it is worth my time and money.

further troubleshooting II
OK - I got another SIM card and tested it - same problem
I also tested my SIM card in another phone and I get everything. -
so it is not the SIM card -
Unfortunately also the signal strength therory got shot to bits - had all bars showing when the SMS receive failed. (I can always send and receive calls - this problem only afffects receiving SMS)
However - I notice that the signal strength bar goes up and down like a YoYo and is very irratic. I would have full bars on a Nokia and barely 2 on the XDA and then it would jump up and down again.
at this stage I really thinkk this is HW related (just a crap phone I suppose).
really don't know what to do next (other than handing it in for repair)

troubleshoot (III)
well - I had to hand it in to the nice men at O2.
They took it and yesterday, after 5 working days (not bad!) I got it back -
was told that they found the power on button to have been faulty and replaced it.
I tested immediately after getting it back --- and you guessed right - same problem as before. So back to the shop it was for repair attempt number two.

SMS don't reach my phone / me!
I got the same problem.
At a certain time I noticed, i'm not getting any SMS messages. It became obvious, when my provider sent me a push message (doesn't get stored in SMS box) notifying me I will receive an SMS with lost calls (a regular option).
I dont get any sms messages, they are delivered though, but don't show... SIM card works in another phone, my XDA doesn't work with other SIMs.
When i do a hard reset, it works, but after a sprite backup: no go.
this is the only change i did in last days: use the sprite backup. is it the culprit?
thx for ideas.
b

still no SMS received
the saga continues - got the XDA back yesterday - repair slip stated that
a) I had downlevel SW and
b) wrong settings
- on checking the XDA - ROM level was the same as I handed it in, as was radio and others (I had flashed the ROM with the newer O2 version ealier myself)
- re settings - I did not change them from when I got the XDA back the first time.
On testing - you guessed again - same problem persists.
What to do now? Is this a problem with the XDA?
I can recreate the problem at will. Put the XDA in a spot where it shows one or two bars on the phone. Switch it off. Send two SMS. When receiving first one, XDA wakes up, looses network and re-aquires, but does not receive message. Second SMS (XDA is already awake) will be received. Delivery messages for both SMS will be received by sender.
Has anybody experienced the same behaviour?

@ perchhog
Hi -
see also post from Maresch - "SMS blocked or lost"
I can recreate this problem on a virgin XDA after hard reset without any SW loaded before a first Active sync. I am not using sprite or any backup SW and it happens. (I have seen posts stating this might be the problem but not in this case)

old sprite backup program
I guess we do have different problems; read also post from americans labeling sms messages as text messages..
well i sorted it out: got a new sprite backup program (3.0), tried restore from former backup files, it showed corrupt message files (\windows\messaging). I erased the whole directory, now it works.
good luck with your problem, if it is hardware, go get a new one.
lpb

"unreceived" text messages
I also have an intermittent problem with "unreceived" text messages. At first it was one mate and I thought he was either stupid or lying. Then another mate said that he sent an SMS that I didn't get either and he could show me the message in his "sent items" folder.
I found that if I reboot my phone every day it rarely happens. But if I leave it on for a few days without reboot, I'm bound to miss texts.
Tried re-installing etc etc, doesn't seem to help. Bottom line is that I've told my mates NEVER to send me important news over SMS, as I might not get it.
I love my 2i... I wish it was a bit more dependable though.

tell O2 about it
Have you been on to O2 about this?
you seem to describe the same problem - (by the way - a reboot does not fix my issue) - When I talk to Novo - the O2 repair team - they have never heard about this - neither has the irish O2 XDA helpline. Go and tell them!

still not working
I just got my replacement XDA 2i
I inserted the SIM, switch the XDA off and send myself a text message. You guessed right - the XDA comes alive, screen lights up, suddenly the network is lost, it re-aquires and - no sign of a new message received, nothing in inbox BUT a delivery report received on the sending phone.
Back to O2 ......

The Saga continues
Was on to a very nice girl in O2 support - and they are investigating.
Somehow I got the feeling it was not the first call she had re this issue.....

update after a while now
worked with O2 for a week on my account settings - they can not find anything wrong and show messages delivered - I do not get them. - O2 Data support advised to get the phone replaced - which I did - twice again and still the same problem. This is definitely a problem with the phone and I really do not know what to do any more. I have now the 4th !! replacement phone and still the same problem.....

Have you tried upgrading the radio stack? This has helped some people with connection issues.

Hi Pug
no have not tried that yet - worth a try -
have no luck however accessing any of the links you posted for the ROM(s) with the 1.04 radio stack.
(no permision or site can not be found)
could you kindly include a link to the (non stripped) O2 version with camera fix and radio 1.4? - will give it a shot then

to Pug et all
Ok - found a working link to Pugs Rom (Thanks a million) - did a radio upgrade only (by deleting MS.nbf and nk.nbf) - had a glitch on upgrading but eventually got it all working. Now what you are all waiting for - the result:
tested the usual first and it definitely receives the first text message on wake up where it previously had failed. On putting it into a location where the signal strength is even weaker (less than two bars) it now does not try to receive - BUT will also not try to receive when back to full signal strenth - until a new text message is sent and then both are delivered.
Conclusion: HUGE improvement and no messages lost - (although potentially delivered with some delay - need to investigate this further). Hope everything else works as before have not tested yet.
3 CHEERS for Pug!

final comment and resolution of SMS receive problem
First - the radio upgrade DID resolve this issue. (why I discarded this a few months ago? Seatone had the same problem on a Radio 1.04 :-( )
I sent myself over a 100 text messages since and did not get it to fail or loose one single message. I do like my XDA again!
The ONLY gripe I have is that the red LED does not come on to inform you a message is waiting for you should you have missed the acustic signal.
But I can live with that (nobody a solution for this I suppose?)
So final conclusion - the problem of receiving SMS on an XDA when in standby and weak reception which resulted in loss of network and lost text message before can be solved by a radio upgrade -
THANKS and 3 Cheers for PUG

Please help....
I had the same problem as you! Unfortunatelly, upgrading to the latest radio version was of no help to me.
Now I don't receive ANY sms... It seems that if I send a couple of sms messages, sometimes I receive them the second or third day!!!
I tryed different ROM's, with different Radio versions....
Now I've installed TUMA v1.4 WM5 Rom, hoping that this will do it. But still nothing.... If I send a sms from another mobile to my number, I don't receive it on the Blue Angel...
I've tried my SIM card in another phone, and it works well.
Also I know that I am able to SEND sms, I've tested this.
Please help, as this is reaaaalllllyyy enoying (
Thank You.

why dont u guys post your specs here, maybe something related to it, buggy ROM, dunno.
if it helps i have a SIM card locked to a portuguese operator, with the following specs:
Specs:
ROM ver: 1.11.00 WWE
ROM date: 01/27/05
Radio ver: 1.04.00
Prot Ver: 1337.42
Ext Rom ver: PUGS 1.11.162 (ty )
and never had any probs regarding sms.
have u tried a test in the O2 shop, so they can see it with their own eyes? gl guys, i really do thing you will need it

sms receiving
I know all your problem on 02 sms.
1. after upgrade your 02 rom. you use the backup fle from old ROM.
2. the sprite backup soft is running fastly and it have many functions but it can make this mistake.
the solusion is that you must insert one by one soft after upgrade ROM.

Problems with SMS - anyone else face this issue?

Hi there
I've been having issues with SMS on WM6 - the OS issue is the only common thread between the two devices I have had trouble on.
It all started after I upgraded my JASJAM to WM6 using some of the cooked roms on this forum. Short Messaging would work for a while, and suddenly go on the blink with all messages you try to send remaining in the Outbox. You also dont RECEIVE SMSs. WHen I checked with the operator, they confirmed that messages are being recorded as 'delivered' on their system.
Funnily, I would start receiving SMSs every time I changed a ROM (and I tried out different WM6 ROMs for Tytn) before it went on the blink again. The problem also occurred across multiple networks when I roamed, so it wasnt network-specific.
The issue was not brought up at the Forum as I was planning to upgrade to Tytn II as soon as it came out. And so I did (upgrade, I mean) last week when the device was released in Dubai.
Surprise, surprise - I still have the SMS issue. I was able to send & receive SMSs for a while, and it went on the blink again after I received 2 or 3 replies.
I'm now convinced that this has something to do with the receipt of Short Messages, but would like to check if any of you have had the same issue.
For the record, I have tried the following to try and solve the issue:
1. Soft reset.
2. Deleting the Inbox folders on my storage card.
3. Turning Push Mail off (I assumed it has something to do with the two messaging streams being on all the time).
4. Clearing all SMS folders of their contents.
5. Turning "Delivery Notification" and "Use Unicode Messaging" options ON and OFF, together and separately.
6. Turning my SMS signature on and off.
In short - I've done everything short of a hard reset. I know the damn thing will work for a while if I hard-reset, but I cannot bring myself to redo all the customizations I have carried out on the new device, particularly the GPS software installation.
HELP!

Just a thought - did you try replacing the SIM card you are using?

dnts said:
Just a thought - did you try replacing the SIM card you are using?
Click to expand...
Click to collapse
Its not network or SIM card specific - I have had the same problem with about 6 different SIMs (I travel a lot).

BUZZ!!!
Any ideas, guys?

Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?

rvdgeer said:
Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?
Click to expand...
Click to collapse
We're talking about the Tytn II / Kaiser / P4550.
I mentioned JASJAM because I had the same issue when I upgraded to WM6 on my Jasjam.

i'm not being able to send sms with the default program... looking for an alternative to try
edit: installed sms threader for wm6.... that seemed to help, i was able to receive text from skype and from myself... of course the text i was originally trying to send still won't go...

I was finally able to send the sms to the contact I could not connect to before. instead of texting from inside of "messaging" and adding a contact as a recipient, I selected the "send text message" option in the contacts area. oh, the reason I think the sms threader helped pertains to the test sms I sent through skype being received directly afterward. there was a twenty minute gap between send and receive.... it could all just be coincidence.... and works when it feels like....

Figured out the issue - since the problem occurred on my Hermes after I upgraded to WM6 and continued on my TytnII I assumed it had to do with some of my add-on software not being WM6 compatible.
True enough it was a vcard application I have been using for about 3 years now across multiple PPC Phone devices that was causing the issue. Removed the software, reset and my problems have disappeared.
Now I need a stable, light vcard application that I can trigger from contacts. Suggestions, anyone?

well, i think the format i have the number i'm trying to text to is saved incorrectly.... what format works for people country to country?
i'm trying to reply to a norwegian text, and it never goes through. i know can receive them no problem... there is no issue for sending or receiving texts within US... did not have this problem under WM5...

Multiple call related problems - software error?

Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin

got exactly the same problem .. when i got the diamond i started "optimizing" it with tools like advanced config. after playing around with cache settings it occured for the first time so i thought it might be a memory leak. then i made a hardware reset and applied the newest official O2 rom. problem is still there randomly, so its a hardware issue most likely. strange thing that u got it when updating the rom. maybe there wasnt enough time for it to appear before ?!?
i checked google and there have been similar issues with older htc devices. some stated it might be a shortcut with the headsetfunction. unfortunately it seems to be very rare, so theres no official statement in faqs etc. will have to send it back and hope that i get a working one.
ps : do not mess around with the warranty. just send it back.

Thanks for your quick reply.
The guys at the o2 shop told me that it's a software defect (the guy I talked to said he's got the same problem) and that they can't help me.
I will definitely go back there and force them to replace it. The randomness of the error is the most annoying thing. One minute it works the next it doesn't. It's impossible to use the XDA as a phone at the moment.
I've never had any problems with my last six cells. I'm pretty disappointed with the Diamond
PS: Does anyone else have an opinion on the topic? Maybe a solution, hint, help in any way?
I highly appreciate any response.
Sincerely,
Martin

denk dran dass du als onlinekunde bei 02 anrufen und es selbst zurückschicken musst. die antwort hab ich bekommen als ich im shop stand.

Hi Martin,
did you try to re-flash the diamond again? Maybe something went wrong by flashing the 1.93 ROM. Had the same problem with a ROM from here, but I don't remember which one it was.
So, try re-flashing. The O2 1.93 went well on my diamond.
Kind regards,
Volker

Can you confirm where you obtained the official O2 rom from.
herr_shaggy said:
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
Click to expand...
Click to collapse

No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de

herr_shaggy said:
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
Click to expand...
Click to collapse
Yes, no problem. However, first download the update file once more. If you can, try another browser / download manager, just to be sure there is no transmission problem.
If that doesn't work, try flashing the "old" firmware, if the problems don't persist, it's no hardware problem for sure. Then try another GER 1.93 ROM from the developers.

I did a re-flash of the original ROM. Haven't experienced the headphone/microphone problem again yet, but I often lose the connection after I answer incoming calls. The network symbols in the top line (3G or G and the network symbol) show a "X" and network plus an "!". After that it reconnects and I can call back.
What the heck is wrong? This is so annoying!
edit: strangely there was no ring tone when I answered the incoming call.

Hi folks.
In addition to my other problems a new one occurred. (Almost) every time I get an incoming call my phone looses the network, causing the call to end. Strangely, the phone shuts itself down from time to time while I'm answering incoming calls.
I went to o2 and they have the phone sent and repaired. As soon as I get it back I will tell you what was broken and or done to fix it.
Maybe someone here will experience a similar deterioration of their Diamond - but hopefully not!
Kind regards,
Martin

Meh, I've been a diamond user for a couple of months now and as of this week I'm getting these problems as well... Got into an argument with my girlfriend because of me not hearing when I'm being called. I don't have a mobile phone for nothing I want to be able to receive calls damnit!!!
It doesn't ring and/or vibrate often, and switches to 'silent' mode. At first I thought it was because of a soft reset I did recently, but then it also happened when I didn't reset it
Also, sometimes the 'phone application' (i.e. the dialer) doesn't come up when I'm making a call or receive one. So I can't answer the call.
I have original ROM (1.93 Dutch) that came with my phone. I did some tweaking though and I use S2U2, but they worked fine before...
I'm seriously considering going to T-Mobile and ask for an Omnia or something. Heck, I'd even pay for an iPhone...

Problem Receiving SMS

Hi, I've been having a problem with my HTC Kaiser SMS service
It receives SMS normaly, but sometimes it just doesn't receive the messages. It looks like random... sometimes it receives de message normally, but sometimes it turns on just like it's going to receive soemething, but nothing comes. I've done a test with my operator site sending me messages and most of them are received, but some of the messages simply doesn't come.
My girlfriend told me that she gets the confirmation of my receiving all of the messages she send mt, but some of her messages are not received by me.
is there any solution
I use the original HTC ROM with windows mobile 6.1 (ROM ver: 3.29.707.0 WWE; radio: 1.65.16.25 ROM DATE 05/07/08)
can someone help me
I've tried to hard reset my phone and reinstall everything manually and sync my agenda and contacts from my computer database.

I have the exact same problem!! It doesnt happen very often, but happens once in a while. I am using Anryl's WM 6.5 21725 Final Release, Radio 1.71.09.01 eMO, and is a Swedish TyTn II. I am also using JGui's SMS Reports Eraser. Anybody got a solution for this???

I also have the same problem! Anyone with a solution?

intersting
I thought I was the only one to have this strange and inexplicable problems in my device... does anybody has a solution for it? thanks

Its really frustrating!! No one has a solution???? maybe flashing a new ROM would help???? but i don't want to flash unless i know it will work for sure, coz i got all my settings and softwares customized to my liking. I tried changing the radio, but it doesn't help.

Guess what people?!, It's been a week since I had to Hard Reset my TyTn II and apparently my problem is solved! I have received all sms and mms so far! Maybe you could try to HR and see what happens...

Okay, will try. Thanks Arrgntmnc

SMS is not a reliable service. That's fact.
Even on Symbian or some other dumb phone. You can get a 'false' delivery (some operators although not all, do that, once they sent out, their Service Center will give back the delivered, without waiting for actual handset delivery)

I guess I did it!
Hi, I tried to hard reset my kaiser... nothing
I installed the Phoenix III ROM... nothing
I installed the original HTC ROM... it worked!!!
I've been on my second week testing. I'm doing this. When the sms problem begin Icould see my cell phone ligts up as if it was going to receive something, but nothing happened. Then I turned off the auto turn off in battery settings and I always turn it of after using it... So, if someone try to send me a SMS and the phone light up, I will know. 'Till now I haven't spoted my screen on. I'll test it for 4 more weeks and if it works I will post to you

actually, jsut goto you SD card and there will be a folder called inboxXXXXXX... if you ahve that problem.. just delete that folder.. it fixes your problem.... Try to manually open the SMS messages.. does it jsutn ot load? then that is definatley your problem.. this problem effects most all WM devices...

Teej53214 said:
actually, jsut goto you SD card and there will be a folder called inboxXXXXXX...
Click to expand...
Click to collapse
Where exactly is this folder supposed to be??? I couldnt find anything on my SD card.

Troubleshooting: Some SMS don't get through (German Network)

Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!

Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.

first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...

Out of interest, what phone does your partner have?

Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...

Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?

No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm