Recieved my Diamond over a week ago and i notice when i press the side of the screen to call or text (number 4 when dialling) i get a small ripple effect, like pressing against an LCD screen. Is this normal?
Not here you must be pressing kind o hard.
Did you tweak the pressure on display? That helps muccchhhh.
I get my first diamnd with this fault on left side...only little tap and it was like touch of nontouch screen and even worse and in the place of this effect there was a yellow tinted area so I send it back and get new one...
I hear reports about yellowish shades in the bottom of the display as well. The ripple effect is also reported. In both cases HTC have said it's not normal and replaces the units. Within 7 days some suppliers gives you a new phone at no charge after that it has to be sent for repair.
I rang ORANGE and they are sending me another unit. This will be the third i have recieved from them. Lets hope i have none of these problems. I could hack the small faints of yellow but definately not the ripple effect on the sides. I am beginning to loose faith in the HTC diamond
Got my new phone from Orange and yet more yellow tints and ripple effects. REALLY irritated by this! dont know whether to call orange or not!
Related
HI all, I dont know if anyone has this situation...
Everytime I press on the screen, the screen generates a bit like a water wave and the situation is just like pressing on a LCD monitor.
My old M3100 doesnt have this situation...how about u guyz? do you have water wave when u press on your tytn ii?
thanks
Hmmm, maybe it's because you ARE pressing on a LCD screen... I never press hard enough to see it, but I'm sure it would.
Yea seriously, how hard are you pressing? I don't think you need to be pressing nearly as hard as you are. I can see the ripple if I press really hard, but that much force isn't necessary for your taps to be recognized (and its probably not good for the screen).
I was going to post about this earlier. I too have this problem. I owned an 8525 before, and it never rippled unless you were exerting massive force.
My current Tilt you barley tap it (like say, you are touching the dial pad to call someone) and it has two large ripples happening.
Is this normal for everyone? I called ATT about this, and they just sent me a new one. I just haven't opened the new one yet.
I found this out cos I am using my finger to use the Touchflo...I didnt apply a very aggressive pressure on it...I even see the ripple when I slide the keyboard out. Is it normal?
no its not normal if you are pressing softly and having wave like that. Please do the warranty exchange.
iservealot said:
I was going to post about this earlier. I too have this problem. I owned an 8525 before, and it never rippled unless you were exerting massive force.
My current Tilt you barley tap it (like say, you are touching the dial pad to call someone) and it has two large ripples happening.
Is this normal for everyone? I called ATT about this, and they just sent me a new one. I just haven't opened the new one yet.
Click to expand...
Click to collapse
HI have u tested your new Tilt yet?
iservealot said:
I was going to post about this earlier. I too have this problem. I owned an 8525 before, and it never rippled unless you were exerting massive force.
My current Tilt you barley tap it (like say, you are touching the dial pad to call someone) and it has two large ripples happening.
Is this normal for everyone? I called ATT about this, and they just sent me a new one. I just haven't opened the new one yet.
Click to expand...
Click to collapse
AT&T just sends you a new phone without even asking for the old one back?
I've seen the small ripple when sliding the screen out. Maybe it's the magnetic switch..who knows. Doesn't happen all the time.
I have uploaded a video on youtube about my screen problem
I only pressed it gently on the screen.
http://youtube.com/watch?v=b03x2VldcmI
Do you guyz have this problem?
Anyone? it seems I am the only one to have this problem...
Hi
It depends on the LCD panel, there are different types of panel, some will ripple when pressed or distorted even very slightly others don't.
The problem with asking others is there are at least two different types of LCD panel used in the Kaiser. One we know to be transreflective that works in direct sunlight and looks kind of green rather than black when off, and one that's not transreflective that is black when off and doesn't work too well in direct sunlight. These panels may well be using different LCD technologies in other ways meaning not everyone will see the same as you.
Mine isn't transreflective and doesn't do this, so perhaps you have a transreflective type that also ripples under pressure. It isn't a fault with the LCD display, rather HTC sourcing whatever types of panel they can get at the time for the cheapest price. You wouldn't normally use a panel that ripples when pressed on a touch screen for obvious reasons, but HTC have. Maybe it was a shortage in supply and there are not many that use this type?
Regards
Phil
It shouldn't happen. Exchange it.
Sane said:
AT&T just sends you a new phone without even asking for the old one back?
Click to expand...
Click to collapse
They charge you for the second one and then refund it when they receive the old one.
greenbep said:
They charge you for the second one and then refund it when they receive the old one.
Click to expand...
Click to collapse
They sent my second one out to me at no charge. They forgot to include the shipping labels...again... so they will probably just end up letting me keep the device.
Anyhow, my Tilt ripples exactly in the same place that the video showed, and in the same way.
iservealot said:
They sent my second one out to me at no charge. They forgot to include the shipping labels...again... so they will probably just end up letting me keep the device.
Anyhow, my Tilt ripples exactly in the same place that the video showed, and in the same way.
Click to expand...
Click to collapse
Is the ripple gone for your second one?
Where is your Tilt made?
What's the model code under the battery (ie. KAIS300)?
JwY said:
Where is your Tilt made?
What's the model code under the battery (ie. KAIS300)?
Click to expand...
Click to collapse
Mine is from orange uk...sounds like I am not the only one who has this problem.
PhilipL said:
Hi
It depends on the LCD panel, there are different types of panel, some will ripple when pressed or distorted even very slightly others don't.
The problem with asking others is there are at least two different types of LCD panel used in the Kaiser. One we know to be transreflective that works in direct sunlight and looks kind of green rather than black when off, and one that's not transreflective that is black when off and doesn't work too well in direct sunlight. These panels may well be using different LCD technologies in other ways meaning not everyone will see the same as you.
Mine isn't transreflective and doesn't do this, so perhaps you have a transreflective type that also ripples under pressure. It isn't a fault with the LCD display, rather HTC sourcing whatever types of panel they can get at the time for the cheapest price. You wouldn't normally use a panel that ripples when pressed on a touch screen for obvious reasons, but HTC have. Maybe it was a shortage in supply and there are not many that use this type?
Regards
Phil
Click to expand...
Click to collapse
We don't know this at all, there apparently are at least two screen types but neither was transreflective, both blew out in direct sun.
The ripple is a function of the thickness of the glass screen. Since liquid crystal displays work by electrostatic twisting of a liquid suspension of quartz crystals thereby bending the light to allow it to pass thru polarizing filters, any physical movement of this suspension will also cause visible light artifacts. So if the front panel is lighter weight material, it will show more "ripples" if pressed firmly.
Hi
The ripple is a function of the thickness of the glass screen. Since liquid crystal displays work by electrostatic twisting of a liquid suspension of quartz crystals thereby bending the light to allow it to pass thru polarizing filters, any physical movement of this suspension will also cause visible light artifacts. So if the front panel is lighter weight material, it will show more "ripples" if pressed firmly.
Click to expand...
Click to collapse
There are different technologies used in the production of LCD panels and how the glass is spaced to give room to create the pockets for the liquid crystal.
Some displays "water" when you press them, others don't, it depends on what the type of LCD display it is. My monitor at work can be pressed and nothing happens, my one at home is the opposite. It's not hard to find this explained on the internet.
The Kaiser is using different types of display using different technologies. Typically for touch screen applications (unless the display as a touch glass front) would not be of the type to ripple when pressed for the reason it will be pressed and flexed, but obviously HTC is supplying anything they can get.
Regards
Phil
OK, my tilt is under a month old and have two concerns regarding the screen. When using the slider, at the very top of the fully opened "motion" the screen ripples in the center as if it is being compressed with a finger. It is about half and inch in diameter and repeats if I slide the screen at the top of its fully opened position. Is this normal? It is visible under my solid blue background.
Secondly, under certain lights there is a rainbow effect when the screen is off. This is only noticeable if I have it under the light at specific angles. If I push my finger on the screen it moves as if the two layers of the touch screen are in constant contact with each other and in turn when I push on it, I can manipulate this location. This is visible under the center most part of the screen. I am using the original screen protector provided by ATT.
Just wondering if this is normal, if not, I'm tempted to return it and get a new one under the 30-day policy.
Thanks in advance!
Anyone please?
Ive never noticed anything like that. It sounds to me that there is some space between a few layers of plastic and that is causing diffraction of light which you see as the rainbow affect. If you have the option of replacing it with a new one I would. I mean if I buy something I want it to be in mint condition when I pay for it, not damaged.
Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
I just got a tilt about a week ago and ive noticed that in the middle of the screen there seems to be a purple greenish tint when put against incandescent light. The size of said glint varies in size but i'm unable to see what changes the size. Not sure if its heat or pressure or something. The touch screen works perfectly its just really annoying to always see such an annoying glint.
An interesting discovery is that when i press all four corners of the screen it disappears and when i press in the middle of the little square it seems to spread out. I feel like theres some kind of material or something in the touch screen that is causing this due to pressure. I keep it in a hard case in my pocket so the screen isnt pressed on inadvertently.
I've searched the forum for any answers but i havent seen anything about it. Any response or help would be greatly appreciated. I'll try to get a picture of it up asap but i left my camera at a friends house and dont know when im getting it back...thanks in advanced
~sayazs
Do you see the same "annoying glint" under neon light (not day / sunlight)?
Lots of NOKIA and SONY ERICSSON phones for example get this screen recolorization under direct sunlight - this has nothing to do with the screen being defective but with the plastic above the screen which breaks the light and shows you this colored spots. If you can't see the same spot under direct neon light then this might be the cause.
It is normal that you get color changes while pressing the screen in. First of, you press / bent the protecting plastic and the liquid within the screen which causes the incoming light to break in a different angle, therefore the color changes. (BTW: you shouldn't do that too often, it can cause permanent stains on your screen!).
There sure is the possibility that your screen gets pressure from underneath due bad assembling! If you're still under warranty, try to get a replacement.
yeah you cant see it in day light. but i feel as though there is constant pressure on the screen between the plastic and liquid since the spot is always there and doesnt really go away (unless of course in daylight).
well im thinking im going to go back for a replacement. thanks for the quick answer!
Hi I have a small problem with my galaxy and I wonder if it is a common thing or is it a sporadic case. I recently took my galaxy in assistance for the replacement of the screen (between lcd and capacitive glass had a hair) Once again after a while 'I realized (I think that there is a problem from the beginning) that appeared on the display strange signs. Initially I thought it was a lcd problem then I tried to shift the LCD image and saw that signs remained fixed as if they were between display and glass. I brought the phone back in service but they said there were no defects. For sureness (they were very nice) they showed me another galaxy just out of the box and presented the same peculiarities. It seems to me (but I'm not sure) that the first galaxy that I had not had this feature.
If you want to help me try to manually set the display brightness to low and pull down the curtain of the notification bar, or choose a dark gray background and gimme an answer.
thank you
i attach a photo
anyone?
I saw that many people have downloaded the image.
thank you
Can you explain what is so peculiar about it ? I dont see anything wrong with that image . Is it the three orange color curved lines ?? (though that looks to me like a reflection of something).
Are you talking about the red haloing effect around the white text?
Apart from the orange claw 'reflection' in the top right there is nothing discernible about that image.
orange signs are camera lens reflection. I talk about grey zones of images. If you watch closely you notice that some grey pixel zones are different from other. With a kind of green blur.
thank you for your answers
Is this what you are concerning about?
http://forum.xda-developers.com/showpost.php?p=8766267&postcount=12