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Seems like a few people on Android Forums are having this issue. Anyone else noticing dust under their screens, especially after keeping the phone in your pocket for a while? Evidently, for those that have the issue, it's noticeable under bright light.
My phone should be in my hands tomorrow or Friday, but obviously I won't stand for dust under the screen. That's something I'd expect with a Razr (which mine suffered from back in the day)... my G1 never had this problem.
HTC SVP c500 (on orange UK) aka HTC Typhoon had the infamous dust problem too.
I have quite a few specs of dust under the glass on the lower left of my screen. May gave to contact Google to see what the replacement policy is.
Grrrr
god I hope this doesnt become a wide spread issue!!! I have no dust under my screen thus far... and I hope it stays that way.
I also have dust under my screen. I called HTC yesterday and they told me that i can exchange it for a new one within the 14 days, but I'll lose my engraving (kinda lame.)
hopefully the next one doesnt have the same problem. Would be nice if there was a way to clean it.
melterx12 said:
god I hope this doesnt become a wide spread issue!!! I have no dust under my screen thus far... and I hope it stays that way.
Click to expand...
Click to collapse
You're better off finding out if it's an issue as early as possible. As soon as I get my phone, I'll be keeping it in my pocket when not in use (though that may be a very limited time). If it gets dust, it's going back.
I keep the phone in it's little case it comes with inside my pocket, takes an extra second to get out but it's only temporary until some companies come out with some sweet cases.
JoshHart said:
I keep the phone in it's little case it comes with inside my pocket, takes an extra second to get out but it's only temporary until some companies come out with some sweet cases.
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Click to collapse
But that won't tell you if the seal around your screen (or wherever the dust is entering from) is defective or not. That's why I suggested "trying" to get dust in early, by keeping it in your pocket at times. If it doesn't get dust, then you're fine.
I don't want to test this out... as soon as my full-body screen protector gets here, it's going on the phone and staying there. No dust for my phone!
i just realized that one corner of my screen makes a clicking sound when i apply pressure to it (bottom right corner). Upon closer inspection i realized the clicking was the screen adhesive not sticking down. I can see the corner of the screen moving verrry slightly under pressure (probably .005" worth of movement) This is also the corner most of the dust is accumulating. It looks like the adhesive they use to hold the glass down is at fault. Hopefully this isnt widespread.
Calling HTC now to demand my exchange! If you have dust under your screen try pushing on the corners.
carnegie0107 said:
I don't want to test this out... as soon as my full-body screen protector gets here, it's going on the phone and staying there. No dust for my phone!
Click to expand...
Click to collapse
See below. A full body skin won't help if this is the problem.
dills84 said:
i just realized that one corner of my screen makes a clicking sound when i apply pressure to it (bottom right corner). Upon closer inspection i realized the clicking was the screen adhesive not sticking down. I can see the corner of the screen moving verrry slightly under pressure (probably .005" worth of movement) This is also the corner most of the dust is accumulating. It looks like the adhesive they use to hold the glass down is at fault. Hopefully this isnt widespread.
Calling HTC now to demand my exchange! If you have dust under your screen try pushing on the corners.
Click to expand...
Click to collapse
This is exactly why I think everyone should take advantage of the 14 days to make sure this isn't an issue.
uansari1 said:
See below. A full body skin won't help if this is the problem.
This is exactly why I think everyone should take advantage of the 14 days to make sure this isn't an issue.
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Click to collapse
Just got off the phone with an HTC rep. They set up a "swap" so I'll get my new phone before I have to ship my old one back. Unfortunatly I'll be losing my engraving... oh well.
The rep told me this problem is "known" and they are taking corrective actions.
My phone is being delivered tomorrow. I'm wondering if I should refuse the package and wait until HTC's 'corrective actions' have been applied before I reorder.
dills84 said:
Just got off the phone with an HTC rep. They set up a "swap" so I'll get my new phone before I have to ship my old one back. Unfortunatly I'll be losing my engraving... oh well.
The rep told me this problem is "known" and they are taking corrective actions.
Click to expand...
Click to collapse
It's known... of course. Yeah, the engraving is a small price to pay, especially considering you can get it engraved on your own if you want, albeit for a few bucks.
So the first thing to do when you get the phone is to press down on the edges and superglue the **** out of it XD
jamesyb0i said:
So the first thing to do when you get the phone is to press down on the edges and superglue the **** out of it XD
Click to expand...
Click to collapse
LOL That would be an interesting customization...
I'm getting mine tomorrow and from what I read, it will be in my pocket all the time and see if it happens before the 14 days.
Thanks for raising awareness of the issue to us all.
This has been a pretty rampant issue on many of HTC's latest smartphones. My N1 will hopefully arrive sometime this year, they're taking their time shipping it out, but if this is the case, it's going back.
uansari1 said:
Seems like a few people on Android Forums are having this issue. Anyone else noticing dust under their screens, especially after keeping the phone in your pocket for a while? Evidently, for those that have the issue, it's noticeable under bright light.
My phone should be in my hands tomorrow or Friday, but obviously I won't stand for dust under the screen. That's something I'd expect with a Razr (which mine suffered from back in the day)... my G1 never had this problem.
Click to expand...
Click to collapse
Well，I haven't got one，but I’d like to make it clear if the problem is seriously terrible.
Anyway，it's not easy to get a Nexus One in my country---China.
awesomeindeed said:
This has been a pretty rampant issue on many of HTC's latest smartphones.
Click to expand...
Click to collapse
Indeed it has. One would assume they actually thought about this, proofed the production process/adhesive/whatever, and at least tested some phones before hitting the markets. Oh well, guess they don't.
Crap! I bought it, and I live in Norway! Hope I don't get this problem!
The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
photo?
you're ocd'ing
shiningarmor said:
you're ocd'ing
Click to expand...
Click to collapse
Not obsessing, I feel no compulsion and I'm not disordered, thanks.
Just observing that the glass is flush at the bottom and not quite flush at the top.
kultus said:
photo?
Click to expand...
Click to collapse
It's barely there.
shiningarmor said:
you're ocd'ing
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Click to collapse
No, he isn't.
Mine has it too - glass is raised at the top so it's not flush where the top speaker grill meets the screen on mine. Went to a couple stores and the ones I saw had this too - sometimes in the same place, sometimes not.
Perhaps it's a manufacturing limitation
paddylaz said:
No, he isn't.
Mine has it too - glass is raised at the top so it's not flush where the top speaker grill meets the screen on mine. Went to a couple stores and the ones I saw had this too - sometimes in the same place, sometimes not.
Perhaps it's a manufacturing limitation
Click to expand...
Click to collapse
i think its the overhang thing
do u mean , the glass is higher than the speaker grille?
Is it the screen that is not flush, or is it that the speaker grille is fitted too low at the top? Which is to say, is the screen flush all the way along the sides of the device?
edit: shiningarmor beat me to it
The overhang on the unibody is a problem I think some people are having but not with mine. I think that's a separate issue but don't quote me on that..
If The Op has what I have then basically the issue is if you feel along the line where the speaker plates (either the top one, the bottom one, or both if you're REALLY unlucky) meet the glass you cann feel the glass is raised (on mine it's the top right corner) to the extent that you can basically feel the edge of the glass. I've seen this on some store models - sometimes it's like this and sometimes it's the exact opposite - I.e. the glass feels like its set too low and the speaker grill can be felt when you slide your finger from screen to grill.
So yeh basically issues with how flush the glass and metal are when they meet. This seems to only (from what I've seen) occur at the speaker grills, all seems fine on the sides of the phone
compact_bijou said:
The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
Click to expand...
Click to collapse
I have 2 theories:
1)Maybe because of the pyramid stacking of screen-battery-pcb?
Do you have a problem if you dismantle your device?
Aha, someone already did it:
http://www.ifixit.com/Teardown/HTC+One+Teardown/13494/1
2)Or could it be that the top speaker grill is not flush with the glass?
What do you guys think?
paddylaz said:
This seems to only (from what I've seen) occur at the speaker grills, all seems fine on the sides of the phone
Click to expand...
Click to collapse
Then the screen isn't misaligned - the speaker grille is, surely? And, if so, it IS the same problem as the overhang thing, just on a different axis. And likely, this is the same cause of the "tiny gap" - misaligned/poorly fitted speaker-grille.
Of course, it doesn't matter to you because you have a flawed device, but for the rest of us, it is interesting to note that all reported build issues could be traced back to that single point of error.
catachresistant said:
Then the screen isn't misaligned - the speaker grille is, surely? And, if so, it IS the same problem as the overhang thing, just on a different axis. And likely, this is the same cause of the "tiny gap" - misaligned/poorly fitted speaker-grille.
Of course, it doesn't matter to you because you have a flawed device, but for the rest of us, it is interesting to note that all reported build issues could be traced back to that single point of error.
Click to expand...
Click to collapse
Yeah you might be right I guess, with the overhang thing though I think some people were describing a phenomena on the side of the handset concerning the bits of plastic - maybe I'm just confused lol!
I'm sending my phone back anyway because I have a screwed up vibrate motor but I'm also for obvious reasons happy at maybe getting another 'shot' at a handset that has a better placed speaker plate/flusher phone.
None of this has dented my enthusiasm though for the One. Wonderful handset.
catachresistant said:
Then the screen isn't misaligned - the speaker grille is, surely?
Click to expand...
Click to collapse
Your choice. The screen is 0.1mm higher than the grille. The grille is 0.1mm lower than the screen.
And stop calling me Shirley.
compact_bijou said:
And stop calling me Shirley.
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Click to collapse
Ha! Classic!
Sent from my LG-E970 using Tapatalk 2
Hahaha love that film.......that guy whose scared of flying:
Old lady passenger: Nervous?
Man: (nods whilst sweating in his seat during takeoff)
Old lady: This your first time?
Man: No, I've been nervous loads of times
I got same on my handset. No gaps or anything else wrong with it.
In order to make sure I get a problem free handset I would need to wait until next month for new batch but phones4u only give me 28 days to swap in store.
compact_bijou said:
The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
Click to expand...
Click to collapse
I've also got this fault. Doesn't bother me as long as the exposed corners don't shard.
This is with the HT33J batch. Would be interested to see a poll of owners that do/don't have this issue with the batch #.t
Medved77 said:
I've also got this fault
Click to expand...
Click to collapse
Once you see it
The same here top and bottom but other wise perfect - probably gonna keep the phone as not to bothered.
I personally think that this is caused by speaker covers not being placed properly
Batch - FA335W
Wooowww people are ocd to the extreme on these forums. I have this ''issue'' as well. Not using it now, a deal breaker for me -__-
Sent from my HTC One using xda premium
My screen sits lower than the speakers, then once screen protector is on it's all flush. Maybe it's for that reason.
Sent from my HTC One using xda app-developers app
I would just like a consensus of how many folks have Sprint HTC M8 where the speaker grill holes don't line up on the top and bottom speakers (on the right side) I called HTC and they said this was normal. While it may be nit picking, I don't expect this on such a high end phone.
the top is shorter because of the camera. the camera lines up with the rest of the grill on the bottom
This is normal for many phones. Both the Nexus 5 and the iPhone 5s have a consistent misaligned speakers throughout the line of their products
But yes, both of the speakers are offset to the left on my HTC One m8 as well
Sent from my 831C using XDA Premium 4 mobile app
The actual speakers aren't all across on the bottom or top, they're both on the left side.
Sent From My HTC One (M8)
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
The bottom right grill is slightly raised on mine
slightly raised on top and bottom on mine
bimmerbot said:
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
Click to expand...
Click to collapse
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
elijahblake said:
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
Click to expand...
Click to collapse
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
bimmerbot said:
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
Click to expand...
Click to collapse
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
elijahblake said:
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
Click to expand...
Click to collapse
Yes, it was only raising on the right corner. I didn't try to remove it completely, as I just wanted that side to stay down. Just use something to apply adhesive carefully to the back of the grille (it's flexible plastic), then stick it back down (and apply pressure until it dries).
Do you guys have the issue?
Bothering the hell out of me
Second device still has this issue
Should I continue to exchange until I get a normal one?
It's OLED screen, how could that be? You could put a photo on here.
edwinpang said:
Do you guys have the issue?
Bothering the hell out of me
Second device still has this issue
Should I continue to exchange until I get a normal one?
Click to expand...
Click to collapse
It's not light bleed
use search bar too
thread already here - https://forum.xda-developers.com/galaxy-note-8/help/light-bleed-t3670247
It's common. Just like every issue, not everyone has it, but quite a few people do. I think that we all agreed on a few things:
1. It isn't actually light bleed by the standard definition. It is light leakage around the bottom of the screen, reflecting off of the metal of the bezel.
2. It has been around since curved screens have been around.
3. It does not affect water resistance.
4. It isn't being caused by the screen lifting. It appears to be happening because the black around the base of the screen isn't flush with the bottom. Samsung is aware of it and they don't consider it a defect. It's more of a tolerance issue.
5. Getting the screen replaced isn't a guarantee of a fix. We had at least one person on the above listed thread that had the screen replaced and ended up with the exact same issue.
6. Getting a replacement device is not a guarantee of this being fixed and instead, you might get a device with this issue and some other issue.
7. Most cases will hide the issue.
My wife and I both have Note 8s and both of them have it. I just put the phones in cases and forgot about it. Given the number of things that can go wrong with one of these things, there's just no way that I was going to try swapping it when it is likely that I would end up with another device with the same issue and/or something worse.
Because of the nature of what may appear to be a light bleed, logic dictate to me that an exchange, or screen replacement will not keep light from reflecting off the edges!
princeasi said:
Because of the nature of what may appear to be a light bleed, logic dictate to me that an exchange, or screen replacement will not keep light from reflecting off the edges!
Click to expand...
Click to collapse
If the black around the inside edges of the screen goes to the very bottom of the screen all the way around, then you will not have the light leakage. The reflection happens when the black doesn't go all the way to the bottom and light reflects off of the metal. This is why some people don't have it. In those cases, there is no light leaking out the bottom of the screen that can reflect.
usmaak said:
If the black around the inside edges of the screen .
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Click to collapse
What is this "black around the inside edges" you speak of?
Honestly, unless you getting "leakage" like this, there's no good reason to try and play the lottery. I sent it in to Samsung to get repaired. There's very little "leakage" with the new LCD panel and glass, but there's still a tiny bit, not super noticeable like before.
This is what I saw when looking directly at the screen. Yeah, it was pretty bad. You could see it during the day/lit room.
princeasi said:
What is this "black around the inside edges" you speak of?
Click to expand...
Click to collapse
Look along the bottom edges of the screen. The actual image area does not go all the way to the edge of the bezel. All around, that portion of the screen is blacked out. If the black does not go right to the very edge of the screen, there's a very small area where light can escape and reflect on the bezel.
usmaak said:
Look along the bottom edges of the screen. The actual image area does not go all the way to the edge of the bezel. All around, that portion of the screen is blacked out. If the black does not go right to the very edge of the screen, there's a very small area where light can escape and reflect on the bezel.
Click to expand...
Click to collapse
I'm asking what exactly is the "black" that you're speaking of? Are you speaking of the material that makes up part of the actual display? Is it the black paint on the side frame? What exactly is the "black"? Or is the "black" referring to the area where light is not reflecting?
None issue. I'd be more concerned about screen uniformity if I were a fusspot.[emoji9]
Sent from my SM-N950U using Tapatalk
princeasi said:
I'm asking what exactly is the "black" that you're speaking of? Are you speaking of the material that makes up part of the actual display? Is it the black paint on the side frame? What exactly is the "black"? Or is the "black" referring to the area where light is not reflecting?
Click to expand...
Click to collapse
The black that I'm referring to is along the edge of the screen. It is the material that makes up the display, along the bottom edges. I don't know if it's paint or some other material.
usmaak said:
The black that I'm referring to is along the edge of the screen. It is the material that makes up the display, along the bottom edges. I don't know if it's paint or some other material.
Click to expand...
Click to collapse
If what you say is true, this should be adressed by samsung. Can you point me to any credible sources substantiating what you're saying?
princeasi said:
If what you say is true, this should be adressed by samsung. Can you point me to any credible sources substantiating what you're saying?
Click to expand...
Click to collapse
I remember seeing it here somewhere as well. Someone even pasted in a conversation that they had with Samsung. In the conversation, Samsung basically said that it was normal, which to them means it is within tolerance. There is a much bigger thread somewhere in here about "light bleed".
I also saw it somewhere else on the internet, but can't remember where. I stopped thinking about this issue about three days after I got my phone.
I've found a pretty simply solution to this issue. Get yourself some of the glue that's included in the Dome Glass screen protectors. I know they sell similar stuff on amazon, it's UV glue or something, I'd make sure ppl talk about using it to glue on smartphone screens. Since the stuff has a really low surface tension, it sucks itself into any tiny crevices, which include the tiny concave space between the frame and the screen. This stuff blocks the light from leaking, and it's just more glue, which they used to glue the screen on in the first place.
You can use the UV light on it to cure it, or just leave it. since it's such a small amount exposed to the air it it will dry on it's own. The thing I used to hold the glue was super stuck to something the next day and I didn't use the UV light on that, so the stuff does air dry.
I noticed this when I put on my dome glass screen protector and the part where the glue spilled over had no light leaking anymore.
I've found a pretty simply solution to this issue. Get yourself some of the glue that's included in the Dome Glass screen protectors. I know they sell similar stuff on amazon, it's UV glue or something, I'd make sure ppl talk about using it to glue on smartphone screens. dab on tiny bits of the glue, and since the stuff has a really low surface tension, it sucks itself into any tiny crevices, which include the tiny concave space between the frame and the screen. This stuff blocks the light from leaking, and it's just more glue, which they used to glue the screen on in the first place.
You can use the UV light on it to cure it, or just leave it. since it's such a small amount exposed to the air it it will dry on it's own. the thing I used to hold the glue was super stuck to something the next day and I didn't use the UV light on that, so the stuff does air dry.
I noticed this when I put on my done glass screen protector and the part where the glue leaked had no light leak anymore.
Is anyone else's xz1 compact body bent or not straight?
I have had mind a couple of weeks and been super careful with it, so I don't think I bent it or something. I didn't notice until today when I set my phone down on a flat table as I was finicking with it when I noticed it rocked back and forth and wasn't perfectly flat to the table. It is particularly noticeable in the front side (I think part of this is due to the edges around the screen not being completely flush or evenly flat. The back does it much less, but I think that may because of the curved back on the back. After looking down the back side of the phone I realized it was clearly not straight and could see It curve.
Anyone with similar issues? Thanks!
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
Click to expand...
Click to collapse
I didn't think about the camera, good point, that may be some of the issue when it's on its back. The rocking when it's on its back is mild, so it may be the camera lens ring. However, I can look down the phone close with my naked eye and notice the bend pretty easily.
I do realize the front 'metal caps' protrude a little to protect the screen, but as mhaha says below, those edges are not necessarily uneven. The top metal cap sticks out further, in general, than the bottom. Individually, if I run my finger down the cap edges on the face of the phone I think I can feel where they get closer/further from the screen in places (it is very slight, so maybe that one is more in my head). I also didn't notice the uneven gap edge until you said that, I can't really physically feel that one so I think it's a little less of an issue. But, yes, on the left side of my screen it's super snug up against the side bezel and on the right I can see a very slight gap, in comparison.
My phone rocks bad on its face/front , diagonally from the cameras corner to the corner opposite.
I have actually requested my return (I ordered mine online) and will very likely be sending it back. I am not sure ill get a replacement either, for now just the return.
Thank you both very much!
mhaha said:
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
Click to expand...
Click to collapse
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
Click to collapse
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
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1230m said:
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
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The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there. I held the edges of the phone and put some pressure in opposite direction (trying to twist it back), and now my phone seems straight/aligned).
Please don't try this at home and come complain to me if something goes wrong. Since I dropped my phone, I couldn't just return it and get it replaced. Also not sure if the drop twisted it, or just pressure in my jeans pocket. Also not sure if the twist will come back. For now, the phone is fine.
I just bought XZ1 (not XZ1C) in UK, and having similar issue.
I'm not sure if the "cap" in misplaced or the whole body is twisted, but when I put the device face down, it rocks
pbarrette said:
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
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Thanks for the further insight, I'm grateful! I will be returning the phone. I'm undecided on whether or not I would like to purchase another after. I kinda wanted to see how the future quality/reviews are more. Based on some with similar issues, I'm not sure ill be getting another, but I'll see I guess. Thanks again!
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there.
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Thanks very much for your input! I appreciate it. The body twist and warp (these are better way to describe it, thanks, as the phone isn't so much curved/bent as it, or the single piece back/body specifically, is warped) is quite noticeable with the one I have too (looking at the edge like you said). However, I don't think I've dropped the phone (too hard at least and no visible scrathes, scrapes, etc.) I also keep a phone in a coat pocket, bag, or just take it out and set it down when I'm not out and about, so I don't think I would have caused the warp myself. Thanks again!