The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
photo?
you're ocd'ing
shiningarmor said:
you're ocd'ing
Click to expand...
Click to collapse
Not obsessing, I feel no compulsion and I'm not disordered, thanks.
Just observing that the glass is flush at the bottom and not quite flush at the top.
kultus said:
photo?
Click to expand...
Click to collapse
It's barely there.
shiningarmor said:
you're ocd'ing
Click to expand...
Click to collapse
No, he isn't.
Mine has it too - glass is raised at the top so it's not flush where the top speaker grill meets the screen on mine. Went to a couple stores and the ones I saw had this too - sometimes in the same place, sometimes not.
Perhaps it's a manufacturing limitation
paddylaz said:
No, he isn't.
Mine has it too - glass is raised at the top so it's not flush where the top speaker grill meets the screen on mine. Went to a couple stores and the ones I saw had this too - sometimes in the same place, sometimes not.
Perhaps it's a manufacturing limitation
Click to expand...
Click to collapse
i think its the overhang thing
do u mean , the glass is higher than the speaker grille?
Is it the screen that is not flush, or is it that the speaker grille is fitted too low at the top? Which is to say, is the screen flush all the way along the sides of the device?
edit: shiningarmor beat me to it
The overhang on the unibody is a problem I think some people are having but not with mine. I think that's a separate issue but don't quote me on that..
If The Op has what I have then basically the issue is if you feel along the line where the speaker plates (either the top one, the bottom one, or both if you're REALLY unlucky) meet the glass you cann feel the glass is raised (on mine it's the top right corner) to the extent that you can basically feel the edge of the glass. I've seen this on some store models - sometimes it's like this and sometimes it's the exact opposite - I.e. the glass feels like its set too low and the speaker grill can be felt when you slide your finger from screen to grill.
So yeh basically issues with how flush the glass and metal are when they meet. This seems to only (from what I've seen) occur at the speaker grills, all seems fine on the sides of the phone
compact_bijou said:
The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
Click to expand...
Click to collapse
I have 2 theories:
1)Maybe because of the pyramid stacking of screen-battery-pcb?
Do you have a problem if you dismantle your device?
Aha, someone already did it:
http://www.ifixit.com/Teardown/HTC+One+Teardown/13494/1
2)Or could it be that the top speaker grill is not flush with the glass?
What do you guys think?
paddylaz said:
This seems to only (from what I've seen) occur at the speaker grills, all seems fine on the sides of the phone
Click to expand...
Click to collapse
Then the screen isn't misaligned - the speaker grille is, surely? And, if so, it IS the same problem as the overhang thing, just on a different axis. And likely, this is the same cause of the "tiny gap" - misaligned/poorly fitted speaker-grille.
Of course, it doesn't matter to you because you have a flawed device, but for the rest of us, it is interesting to note that all reported build issues could be traced back to that single point of error.
catachresistant said:
Then the screen isn't misaligned - the speaker grille is, surely? And, if so, it IS the same problem as the overhang thing, just on a different axis. And likely, this is the same cause of the "tiny gap" - misaligned/poorly fitted speaker-grille.
Of course, it doesn't matter to you because you have a flawed device, but for the rest of us, it is interesting to note that all reported build issues could be traced back to that single point of error.
Click to expand...
Click to collapse
Yeah you might be right I guess, with the overhang thing though I think some people were describing a phenomena on the side of the handset concerning the bits of plastic - maybe I'm just confused lol!
I'm sending my phone back anyway because I have a screwed up vibrate motor but I'm also for obvious reasons happy at maybe getting another 'shot' at a handset that has a better placed speaker plate/flusher phone.
None of this has dented my enthusiasm though for the One. Wonderful handset.
catachresistant said:
Then the screen isn't misaligned - the speaker grille is, surely?
Click to expand...
Click to collapse
Your choice. The screen is 0.1mm higher than the grille. The grille is 0.1mm lower than the screen.
And stop calling me Shirley.
compact_bijou said:
And stop calling me Shirley.
Click to expand...
Click to collapse
Ha! Classic!
Sent from my LG-E970 using Tapatalk 2
Hahaha love that film.......that guy whose scared of flying:
Old lady passenger: Nervous?
Man: (nods whilst sweating in his seat during takeoff)
Old lady: This your first time?
Man: No, I've been nervous loads of times
I got same on my handset. No gaps or anything else wrong with it.
In order to make sure I get a problem free handset I would need to wait until next month for new batch but phones4u only give me 28 days to swap in store.
compact_bijou said:
The bottom of the screen where it meets the speaker's aluminium panel is flush with the aluminium.
The top is not.
It's barely noticeable unless you rub your fingers over the top of the glass.
.1 of a mm or so but it's not flush like the bottom is.
How 'bout your phone?
Click to expand...
Click to collapse
I've also got this fault. Doesn't bother me as long as the exposed corners don't shard.
This is with the HT33J batch. Would be interested to see a poll of owners that do/don't have this issue with the batch #.t
Medved77 said:
I've also got this fault
Click to expand...
Click to collapse
Once you see it
The same here top and bottom but other wise perfect - probably gonna keep the phone as not to bothered.
I personally think that this is caused by speaker covers not being placed properly
Batch - FA335W
Wooowww people are ocd to the extreme on these forums. I have this ''issue'' as well. Not using it now, a deal breaker for me -__-
Sent from my HTC One using xda premium
My screen sits lower than the speakers, then once screen protector is on it's all flush. Maybe it's for that reason.
Sent from my HTC One using xda app-developers app
Related
My N4 finally came today and everything on it is perfect, no buzzing noise, no reboots, no yellow screen. But there is a very small indentation on the bezel. It's not a scratch but it looks like something from when it was manufactured. I'm just gonna keep it, it adds personality to it
Lol.
10 char
Hmm..got a picture?
Good decision. Unfortunately the bezel is vacuform plated plastic, and by its very nature is prone to blemishes (as are the buttons); my only real pet-peeve about the construction of this phone.
This thread is as useless as my nipples.
I'm having something similar I think. It's on the upper bezel....it's like a 1 inch horizontal line (when holding the phone in portrait) on the upper bezel. It's like it's underneath the glass, and it's like a 1-inch wavy line. Initially I thought it was residue from the factory plastic...but when I wiped, it would not go. It's some sort of molding-related thing to the plastic I'm sure.
It doesn't bother me as I know the manufacturing isn't perfect.
What bothers me is how small the phone is. Lol. I've been using the N7000 for so long I'm actually worried that this phone will slip out of my hands. Lol.
The size difference in screen is astounding....I'm having "some" reservations about keeping it.
It's also unfortunate that project butter is not all it's hyped up to be. I've seen it choke already on 3 occasions within the first 5 minutes. I guess I'll just remind myself that I've only paid $349 for this.
PoisonWolf said:
It's also unfortunate that project butter is not all it's hyped up to be. I've seen it choke already on 3 occasions within the first 5 minutes. I guess I'll just remind myself that I've only paid $349 for this.
Click to expand...
Click to collapse
in general UI it makes a noticeable difference however lots of apps still do not default to GPU rendering and tend to stutter; you can force it in the developers options however its not a perfect solution.
I also have something I'm not quite sure about what it is. It seems to be a little piece of rubber/plastic/whatever sticking between bezel and glass. It's between front facing camera and earphone. At first it looks like a scratch and when you look closer it looks like the rubber that comes up if you pry up the iPhone's Display for repair. Are we talking about the same?
phil_ffm said:
I also have something I'm not quite sure about what it is. It seems to be a little piece of rubber/plastic/whatever sticking between bezel and glass. It's between front facing camera and earphone. At first it looks like a scratch and when you look closer it looks like the rubber that comes up if you pry up the iPhone's Display for repair. Are we talking about the same?
Click to expand...
Click to collapse
No.
Mine is something underneath the glass, in the middle location of the upper bezel, a wavy line about 1-inch in horizontal fashion when held in portrait mode.
It's below the speaker, to the left of the front facing camera. In the middle region. Some sort of molding-related issue. There is no scratch on the glass, etc. It's like when the bezel was stuck onto the glass, it was not perfect, etc.
It's a minor cosmetic issue though. Doesn't affect the functionality of the phone.
Toaster Strudels said:
This thread is as useless as my nipples.
Click to expand...
Click to collapse
LOL I'm so funny. I make myself laugh.
IshTheG said:
My N4 finally came today and everything on it is perfect, no buzzing noise, no reboots, no yellow screen. But there is a very small indentation on the bezel. It's not a scratch but it looks like something from when it was manufactured. I'm just gonna keep it, it adds personality to it
Click to expand...
Click to collapse
Mine has same. But since no other probs keeping it.
The bezel above the usb port on mine was lifted from the body enough to see into the phone. I just squeezed it together some. All good~
Toaster Strudels said:
This thread is as useless as my nipples.
Click to expand...
Click to collapse
:laugh: Yes!
Same here there's a small mark on the top right corner
Sent from my Nexus 4 using xda app-developers app
Toaster Strudels said:
LOL I'm so funny. I make myself laugh.
Click to expand...
Click to collapse
I've laughed at 3 of your posts now. Just got a chuckle in a previous thread. Thanks.
Seems like gorilla glass 2 isnt all that scratch resistant, or you have rocks in your pocket or something. I have never caused an unintentional scratch on any of my gorilla glass equipped phones. I will probably be getting a screen protector for this one though, and will use the official bumper whenever it comes into stock. Only like 35 more weeks until I get my phone!
2 Nexus 4's both have minor imperfections on the shinny chrome bezel, which is actually plastic I believe.
1- on the bottom of the left side a minor indentation, not scratch
2- on the bottom of the right side paint bubbling out, as if there was a spec of dust when the coat of paint was applied.
The second is more noticeable especially that it on the top part, while first is on bottom part.
But both magically disappear when the N4 is put in a case.
The manufacturing imperfection that's actually getting on my nerves just because I'm OCD (I truly am, not a self diagnosis ), is the little square glass covering the camera flash, it is ever so slightly rotated that it doesn't perfectly align with the black bezel around it ... it took me a mico second to spot it out of the box, and I cannot unsee it. It cannot be misaligned by more than a 10th of a millimeter, but somehow I can see it at arms length ... I'm just crazy!
funky_snowman said:
Seems like gorilla glass 2 isnt all that scratch resistant, or you have rocks in your pocket or something. I have never caused an unintentional scratch on any of my gorilla glass equipped phones. I will probably be getting a screen protector for this one though, and will use the official bumper whenever it comes into stock. Only like 35 more weeks until I get my phone!
Click to expand...
Click to collapse
Any glass isn't particularly scratch resistant. Lint and small particles will scratch any sort of glass, or just about anything with enough force. From personal experience, I've found that Gorilla Glass 2 is more fragile than Gorilla Glass 1 because it's thinner, despite Corning's presentation of it as being able to withstand the same amount of force.
Toaster Strudels said:
This thread is as useless as my nipples.
Click to expand...
Click to collapse
LOL! I thought it was made of rubber. But that comment cracks me up
Toaster Strudels said:
This thread is as useless as my nipples.
Click to expand...
Click to collapse
This make me lough so hard...hillariously funny
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
On the left side? If so I have the same thing.
Sent from my HTCONE using xda app-developers app
racrickey said:
On the left side? If so I have the same thing.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It goes all the way across but yeah, more so on the left side for me too.
Sent from my HTCONE using xda premium
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
It seems that it is an issue. I have the silver and its very minimal and isn't an issue for me. I've since ordered the black as a replacement (wanted black in the first place) and is much worse and not acceptable to me, and the top speaker grill has 3 scratches on it so I called sprint and they are processing an order to replace the black.
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I think its a lack of quality control. Some are flush, some aren't. If it bothers you, you may want to see about exchanging it and be sure to point out that you believe it is a manufacturer's defect (this will be key in avoiding the Sprint restocking fee assuming you bought from Sprint). Another thing to consider is that if you intend to put a screen protector on the device, screen protectors only cover the glass and not the speaker grills. Therefore the "nick" you describe will be present even if you have a flush screen because the screen protector will create a non-flush edge (and the "nick" will be even larger if you apply it to your current device).
batch problem maybe, lack of quality control.
I have the opposite issue at the bottom. The screen appears to be sunken in ever so slightly on the sides, while the speaker is flush with the sides and its flush at the top. I can feel it somewhat, but this is my second unit after a dead pixel replacement so I'm probably going to roll with it because the replacement could have bigger issues.
Just picked mine up today. Also noticed the left side of the screen isn't completely flush. The right side is a little closer, but the left side is the worst.
Sent from my HTCONE using xda premium
Got my Black replacement yesterday. Very slight raised glass on the top left but it's so minimal I'm not going to complain. I guess 3rd ones a charm. Just sucked dealing with Sprints telesales dept for 2 weeks trying to get a acceptable device.
I'm upset they rushed this phone out without thoroughly looking over It better.. I got the unflush screen, the gap up top.. argued with a sprint rep today about the gap and he opened a new HTC and it had the same problem.. so another rep said the gap is for better antenna signal lol
Sent from my HTCONE using Tapatalk 2
I have a black one. It is the same. Top left is noticeable. It isnt really bothering me till I get some scratches or nicks in the anodization if u know what I mean.
Sent from my HTCONE using xda app-developers app
My HTC one also has a raised screen on the entire top side but the bottom side is flush and everything else about the build quality is good. Eventually, it started bothering me and I ordered a replacement phone (wirefly.com and within my two weeks). The replacement phone had the same problem and it also had a huge gap between the aluminum and white plastic (which my original didn't have). So I ordered another replacement phone and this time the screen is raised on the left top side and lowered on the top right side meaning it's slanted in reference to the body of the phone. And there's a smaller gap between the aluminum and white plastic. I feel like this is going to be an endless cycle. What should I do?
I love the phone but this is bad quality control on HTC's side.
bhaktasa said:
My HTC one also has a raised screen on the entire top side but the bottom side is flush and everything else about the build quality is good. Eventually, it started bothering me and I ordered a replacement phone (wirefly.com and within my two weeks). The replacement phone had the same problem and it also had a huge gap between the aluminum and white plastic (which my original didn't have). So I ordered another replacement phone and this time the screen is raised on the left top side and lowered on the top right side meaning it's slanted in reference to the body of the phone. And there's a smaller gap between the aluminum and white plastic. I feel like this is going to be an endless cycle. What should I do?
I love the phone but this is bad quality control on HTC's side.
Click to expand...
Click to collapse
Right now, its pretty much luck of the draw as to if you can get a flush one or not. I guess it will also depend on how much patience you have as to how many times are you willing to do an exchange. Also, just realize that if you do finally get a unit with a flush screen, if you put a screen protector on it, it will only cover the glass and not the speaker grills. This means that the screen protector will then create an edge/lip at the top and bottom of the glass panel so again, it will not feel flush/smooth due to the screen protector.
Marty said:
Right now, its pretty much luck of the draw as to if you can get a flush one or not. I guess it will also depend on how much patience you have as to how many times are you willing to do an exchange. Also, just realize that if you do finally get a unit with a flush screen, if you put a screen protector on it, it will only cover the glass and not the speaker grills. This means that the screen protector will then create an edge/lip at the top and bottom of the glass panel so again, it will not feel flush/smooth due to the screen protector.
Click to expand...
Click to collapse
I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
bhaktasa said:
I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
Click to expand...
Click to collapse
It has been said that, that's why the black version' s release was delayed...to correct some minor design flaws, such as the ones you are having problems with....
Hope this helps...
w8setter said:
It has been said that, that's why the black version' s release was delayed...to correct some minor design flaws, such as the ones you are having problems with....
Hope this helps...
Click to expand...
Click to collapse
I've had three black HTC Ones and all had the same issue of the screen not being flush with the speaker grills. The issue was definitely not corrected in the black version.
---------- Post added at 10:00 AM ---------- Previous post was at 09:53 AM ----------
bhaktasa said:
I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
Click to expand...
Click to collapse
I also got frustrated with HTC quality control issues and some of the software choices they made in Sense 5 and so I am currently trying out a Galaxy S4 (haven't decided if I am going to keep it yet). Its not quite as snappy as the One but its acceptable to me as far as speed goes. No real quality control issues I've noticed and enjoying all the features Samsung has packed into this device. Both devices are great but each has its tradeoffs.
Hello everybody! I do not know where to begin but hope this forum.xda-developers.com will be useful for me. warmest regards from annonce escorte - www.goldendolls.com
Anyone else got this serial number prefix? If you have please let me know the quality of finish.
Thanks!
I've got FA35MW, is has almost no problems, screen is properly seated. Not much gap issues. Power button seams good as well.
sorcerer1 said:
Anyone else got this serial number prefix? If you have please let me know the quality of finish.
Thanks!
Click to expand...
Click to collapse
Same as mine. Black One built 27th May in Taiwan. Not good.
LenAsh said:
Same as mine. Black One built 27th May in Taiwan. Not good.
Click to expand...
Click to collapse
Where did you buy yours? Got mine from amazon UK. What's wrong with yours?
From similar place... screen and speaker grilles misalign - definite step between the lower grille and display, grille is slightly bowed and a gap exists which fills with dust. Large gap between top left speaker grille corner and plastic. Going back.
LenAsh said:
From similar place... screen and speaker grilles misalign - definite step between the lower grille and display, grille is slightly bowed and a gap exists which fills with dust. Large gap between top left speaker grille corner and plastic. Going back.
Click to expand...
Click to collapse
When did these problems come to light.... You mentioned on a previous thread that overall the phone was ok apart from one slight gap!
FWIW mine is fine
I would just like a consensus of how many folks have Sprint HTC M8 where the speaker grill holes don't line up on the top and bottom speakers (on the right side) I called HTC and they said this was normal. While it may be nit picking, I don't expect this on such a high end phone.
the top is shorter because of the camera. the camera lines up with the rest of the grill on the bottom
This is normal for many phones. Both the Nexus 5 and the iPhone 5s have a consistent misaligned speakers throughout the line of their products
But yes, both of the speakers are offset to the left on my HTC One m8 as well
Sent from my 831C using XDA Premium 4 mobile app
The actual speakers aren't all across on the bottom or top, they're both on the left side.
Sent From My HTC One (M8)
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
The bottom right grill is slightly raised on mine
slightly raised on top and bottom on mine
bimmerbot said:
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
Click to expand...
Click to collapse
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
elijahblake said:
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
Click to expand...
Click to collapse
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
bimmerbot said:
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
Click to expand...
Click to collapse
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
elijahblake said:
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
Click to expand...
Click to collapse
Yes, it was only raising on the right corner. I didn't try to remove it completely, as I just wanted that side to stay down. Just use something to apply adhesive carefully to the back of the grille (it's flexible plastic), then stick it back down (and apply pressure until it dries).
Is anyone else's xz1 compact body bent or not straight?
I have had mind a couple of weeks and been super careful with it, so I don't think I bent it or something. I didn't notice until today when I set my phone down on a flat table as I was finicking with it when I noticed it rocked back and forth and wasn't perfectly flat to the table. It is particularly noticeable in the front side (I think part of this is due to the edges around the screen not being completely flush or evenly flat. The back does it much less, but I think that may because of the curved back on the back. After looking down the back side of the phone I realized it was clearly not straight and could see It curve.
Anyone with similar issues? Thanks!
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
Click to expand...
Click to collapse
I didn't think about the camera, good point, that may be some of the issue when it's on its back. The rocking when it's on its back is mild, so it may be the camera lens ring. However, I can look down the phone close with my naked eye and notice the bend pretty easily.
I do realize the front 'metal caps' protrude a little to protect the screen, but as mhaha says below, those edges are not necessarily uneven. The top metal cap sticks out further, in general, than the bottom. Individually, if I run my finger down the cap edges on the face of the phone I think I can feel where they get closer/further from the screen in places (it is very slight, so maybe that one is more in my head). I also didn't notice the uneven gap edge until you said that, I can't really physically feel that one so I think it's a little less of an issue. But, yes, on the left side of my screen it's super snug up against the side bezel and on the right I can see a very slight gap, in comparison.
My phone rocks bad on its face/front , diagonally from the cameras corner to the corner opposite.
I have actually requested my return (I ordered mine online) and will very likely be sending it back. I am not sure ill get a replacement either, for now just the return.
Thank you both very much!
mhaha said:
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
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you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
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Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
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Click to collapse
1230m said:
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
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The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there. I held the edges of the phone and put some pressure in opposite direction (trying to twist it back), and now my phone seems straight/aligned).
Please don't try this at home and come complain to me if something goes wrong. Since I dropped my phone, I couldn't just return it and get it replaced. Also not sure if the drop twisted it, or just pressure in my jeans pocket. Also not sure if the twist will come back. For now, the phone is fine.
I just bought XZ1 (not XZ1C) in UK, and having similar issue.
I'm not sure if the "cap" in misplaced or the whole body is twisted, but when I put the device face down, it rocks
pbarrette said:
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
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Thanks for the further insight, I'm grateful! I will be returning the phone. I'm undecided on whether or not I would like to purchase another after. I kinda wanted to see how the future quality/reviews are more. Based on some with similar issues, I'm not sure ill be getting another, but I'll see I guess. Thanks again!
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there.
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Click to collapse
Thanks very much for your input! I appreciate it. The body twist and warp (these are better way to describe it, thanks, as the phone isn't so much curved/bent as it, or the single piece back/body specifically, is warped) is quite noticeable with the one I have too (looking at the edge like you said). However, I don't think I've dropped the phone (too hard at least and no visible scrathes, scrapes, etc.) I also keep a phone in a coat pocket, bag, or just take it out and set it down when I'm not out and about, so I don't think I would have caused the warp myself. Thanks again!