Hi,
So far the AT&T Tilt has been kicking some serious ass. However, there has been one glitch that I'm hoping someone might know more about.
Twice now, the internet connection has stopped working through the cellular data connection. Connecting through active sync and wi-fi still works. The last time this happened I called Fido (Calgary, Canada), found out that everything was OK on their end and then tried a bunch of connection settings. Doing what they asked me to do didn't solve the problem. Then, seemingly by magic without doing anything in particular, the connection started working again and I could connect to web pages again through IE.
So it has happened again, and I can't to connect to the internet using IE (or any other application). Here is the status so far:
- tried rebooting the device
- been able to connect via wi-fi and active sync
- Installed Microsoft's Network Analyzer application which reports the following: IP address is assigned (cellular connection) and able to ping microsoft's http server (www.microsoft.com ). Note that when I disconnect my data connection the ping to microsoft fails so I believe it is actually reaching the server. There is no MAC address for the cellular network adaptor, but I don't know if this is normal or not. See the attached document which is the log file it generated.
- Tried to connect via Google Maps, Direct push (Exchange), Octro Talk. All of the applications give the same message that the page or service can't be found. It is odd that the Network Analyzer seems to be the only application that can talk to the outside world.
- Also re-ran the diable proxy cab for the Tilt
I didn't play with any of the connection settings prior to this happening so it's hard to tell what is causing the problem.
Thanks in advance,
Alan
Flash your ROM
If you are having the same trouble, I fixed my problem by flashing to an HTC ROM. Screen layout switching is faster now, my network connection is working and the system seems generaly faster. I'm using Dutty's Hybrid test final rom V4. If there is stuff about your tilt that you don't like, and you aren't actually using AT&T as your carier, then I would just ditch their ROM.
Alan
I cannot access any webpages using my tilt I only get the message "cannot connect with current connection settings" no matter what webpage. What exactly am I to change the settings to? I'm using a Linksys Speedboost with WPA2 security. The Tilt is picking up my network so I hit connect. When I look under Settings/Connection/Wifi I see my network but its just says "connecting" all the time. Shouldn't it say "connected"? Then I checked the Wireless LAN I see me network and the signal strength is full. What gives? I've disabled all the ATT data connections with the NoData program. I've also cleared all history and done a soft reset. Any help would be greatly appreciated.
I presume you have tried removing from and adding the network to your Kaiser. And I presume you have rebooted your Kaiser and router without any effect?
Were you able to connect to other networks in the past? Have you changed any settings recently that might have caused the problem (by accident)? Have you tried the different power modes?
The problem might not be your Kaiser; it wouldn't be the first time it had something to do with the router itself.
Have you upgraded your router with the latest firmware? Is MAC-filter security enabled?
Just thinking...
Yes I've tried removing and letting the phone find the network again to no avail. I'll try again when I get home. The phone and router have both been rebooted also to no avail. I've never been able to connect. Just got the phone late last week. Not familiar with changing power modes so I haven't tried that. The router does have the latest firmware. I've see a few other networks besides mine listed. Several of them said unavailable and I'm not sure what that means.
Well deleted all the networks to let the phone fin them again. Now it says connected but still will not bring up any web pages.
Sorry to say, but I have no direct solution to your problem. So let's troubleshoot your problem.
Download and run VxUtil. The tool can be found here:
ftp://ftp.cam.com/cambridge/win/vxUtil.zip
Open the .zip file and install "vxUtil.ppc3_arm.CAB" to your Kaiser. Leave the rest of the cabs.
Try to ping your router, other computers on the network and internet sites. See what the results are and if there is a difference between LAN and WAN adresses.
If you own a Tilt, you could also try to remove the hidden proxy. Fix it by installing the folowing .cab found here:
http://forum.xda-developers.com/attachment.php?attachmentid=71206&d=1203325282
If it wouldn't help, you can restore the proxy here:
http://forum.xda-developers.com/attachment.php?attachmentid=71207&d=1203325282
Have you already tried another brower? Like Opera mini? Find it here:
http://www.operamini.com/
Or you could try the 'full' version found here:
http://www.opera.com/products/mobile/
Let's hope you find the solution or at least a lead.
I have a brand new tilt that I got last night and I am unable to connect to my wireless network. When I enable wi-fi in my Wireless Manager, it prompts me to connect to my router or to my PS3. I choose my router, set it to connect to 'Work' (used to do this on WM2003/WM5) and enter my WEP key.
After the WEP key is entered, I see that it is connecting, but then it just goes back to the network being available.
I have tried changing the wireless power to high, deleted the settings and re-entered them. Rebooted the phone with a hard reset, as well as my router, and I am still unable to connect.
Any thoughts?
what about setting it to connect to "The Internet" instead of Work? that's how i have mine and it works flawlessly...
I get the same results. In 'Start' > 'Settings' > 'Connections' > 'Wi-Fi' I see the network I want to connect to. I highlight it and click 'Connect' and it says 'Connecting' for a few moments. Instead of moving to 'Connected' it just goes back to saying 'Available'.
I have tried every combination of 'Work' or 'The Internet' that I can find, and still no luck. I tried connecting to a neighbor's unsecured wireless network and got the same results, so I know it's not the WEP. On a side note, my Dell Axim X50 with WM5 connects to both networks just fine.
this happens to my phone every so often but a soft-reset or cycling the WiFi in the comm manageer usually fixes it...
Unfortunately, that hasn't worked for me. I have done soft resets, hard resets, and still it doesn't want to work. I'm going to try at my office tomorrow when I get there and see if that makes a difference, but I don't have high hopes at the moment.
I've read that some routers might be problematic, so I am wondering if anyone has tried the Linksys WRT100N with their Tilt. If so, was there anything special that was done to get it working?
same exact problem with my wi-fi... except the 1st day i got my tilt, the wi-fi was working flawless while hooked up through usb to my laptop.. now its not working at all. It just tries to connect and nothing happened. I may even have the same exact router lol. Its an old linksys
I think it's the Wireless-N router at home. I am at work on a WAP54G and it's working fine. PIE launches, I can see my network and Pocket Putty hits the servers I need it to. Unfortunately, that means I get to mess with the router at home, but fortunately it means there is nothing wrong with the tilt.
Hi, I've had my Tilt for a while now, and I just updated to the new WM6.1 ROM this morning. However, after the upgrade, I could no longer get the wifi to work. I can connect to the wireless networks (tried different networks both open and secure), but when I try go to a website or use the internet, it just sits there and then says cannot connect. I have tried everything I can think of to fix the problem. I tell it to connect through work and through the internet, and messed with some other setting but that wouldn't do it. I plugged the tilt into activesync and it used the computer's connect just fine. Anyone having or had this issue, or have any suggestions?
Chris
Did you install the remove hidden proxy CAB?
If not, go here and get it:
http://www.4shared.com/dir/6996097/3f1f5d36/cabs.html
It's the removeHiddenProxy4CWS_0522 file
There may be others that do the same thing.
I installed the hidden proxy cab on my tilt, and the wi-fi still isn't working. Any other suggestions on fixing this problem. It's killing me. I though I'd be able to upgrade and reinstall all my files in just over an hour before I ran into this issue.
Update: Okay, I reverted back to the previous WM6 ROM and the wifi worked with absolutely no problem right off the bat. I don't understand what the issue could be and whether anyone else is having the problem. I'm going to try the WM6.1 ROM one more time, and then give up. I have to have wifi because I'm not willing to fork out money for a data plan. Any solutions or suggestions would be greatly appreciated.
change the power mode for the wireless mode to 'Best Performance'. This worked for me. Start -> Settings -> Connections -> wireless lan -> Power mode -> Best Performance.
Work Around For Wi-Fi Problem
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Park said:
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Click to expand...
Click to collapse
Hi, I tried you solution several times, but still could not get the problem fixed. I guess I am just resolved to going back to the WM6 ROM. Thanks for the info though.
@abhijitray: I already tried changing the power settings when I first began having problems, so that's not it.
i have the same problem with my Tilt. But i found that when i connect to my PC with the USB cable, ActiveSync is on, my IE works fine. With Wifi connection, IE is still dead.
maybe an off topic question, but what does the new rom have that the original rom that came with the tilt doesn't? anyone have a link or something, or is it something like better batter performance? thx
i have tilt with the latest official WM6.1 ROM, and have no issues with Wifi.
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
another thing I have noticed on my router is that my Tilt is not sending a hostname along with the DHCP request. Could that be the issue on the WiFi connection? I am wondering if that confuses the router.
Tom
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
pasole said:
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
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Click to collapse
I see the same here - I think that by changing the channel it reboots/resets the router and allows you to try again.
ps. don't worry about your english. If this board was in a different language, I am sure that most people here would not even be able to post a thing.
kojak_nyc said:
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
Click to expand...
Click to collapse
Well, your problem sounds exactly the same as mine (WM6.1 official). Maybe I should have tried a public hotspot, but it just wouldn't work on my home network (I even cut off the encryption and made it open). I downgraded back to WM6 ROM and everything working fine, so I guess no WM6.1 for me.
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
For me, it was the opposite. I could get WiFi to work at my office on Mobile 6.0, but I couldn't get my network at home to work. I have a Wireless-N network at home, and even though I set it to B-G only mode, it still wouldn't connect. As soon as I hit WM6.1, everything was fine.
Unfortunately, this happens more than one would think with Wireless network equipment.
kojak_nyc said:
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
Click to expand...
Click to collapse
Kojak_nyc,
You hit it on the head. It is a router issue, although its not limited to the D-Link router because I have a 2wire HomePortal 1000HW and it also doesn't work. It is also on 802.11b, so that could also be the issue. Something must have changed between in the settings the WM6 and the WM6.1 upgrade. I'll go ahead an inform HTC of the issue (not that they'll do anything).
I believe that the once the tilt is updated to WM6.1, it no longer works on IEEE 802.11b.
I think this is a Dlink issue. I've got a linksys router at home and it connects to that fairly quickly. ssid on that isn't hidden cuz i've got vista machines that have a hard time connecting.
anyway, at work i've got a dlink di624, 802.11g, router and i've not been able to connect the kaiser to it. i think tomorrow i'll do what was suggested and just play around with the channels and find which works. the dlink's set to automatically choose the channel it uses so i'll hard code it for a channel i know the kaiser'll scan for and then see what happens.
if it doesn't work i'll juts keep using the 3g connection... i do have 6GB/mo and haven't come anywhere near using it up.
Experienced similar problem just now. I just upgraded to WM 6.1 and my WiFi connection's been unstable since last night. I have a wireless router with excellent signal on my room and enjoys streaming video before I upgraded to WM 6.1. When I reset the phone it restored WiFi connection again.
Hope you could share some tweaks to resolve this problem.
Thanks.
AT&T Tilt no longer connects to home WiFi network after Rom update with Windows 6.1
Hi all, I have searched and searched on this forum and the web without finding any kind of definitive answer. Let me also state that I am not any type of mobile developer, network administrator, or the like so any acronyms or technical tweaks may not be self-evident to me. That said....
- I upgraded the ROM without loading the bloatware, and now I cannot connect to my home wifi network (set to OPEN, WEP with default 64 bit encryption)
- home router is a 2wire HomePortal 1000HW which apparently only has 802.11b in lieu of g, which according to what I read online should not pose a problem for the Tilt.
- I CAN connect to my work network which is WPA-PSK with AES encryption.
- I hard reset the phone and tried to connect with a 'clean image' of the new ROM. No dice.
- tried hiding the SSID broadcast on the router. No go.
- I reloaded from a backup and re-entered all the wifi info on the tilt. No go.
- I tried the enable/disable proxy cabs. No go.
I noticed that the phone registered as connected to the network until I tried connecting to Google via the IE mobile browser. At the same time i got the "cannot find page" error on the browser I saw the phone go grey on the network monitor.
so that's it, I am outta luck. Help please! What is needed, a patch? Thanks in advance!
Have you changed the power saving option to best performance?
other threads would have suggested that.
You bet! Power is at best performance.
Having worked for a software company way back when, I have to wonder if this is one of those "keep a lid on it and hopefully word won't get out too much till we figure out the problem" kind of things. Very frustrating as wifi I part of why I got the damn tilt.
Very doubtful, if that were the case you would see several threads regarding this problem. XDA doesn't like lids on things.
I upgraded my Tilt to 6.1 the day it became available and it coonected right up to my Apple Airport Exteme home network with the same 6.0 settings. Even after I upgraded to Hyperdragon III, it still connected right up.