Network Analyzer OK but data connection problems - Tilt, TyTN II, MDA Vario III General

Hi,
So far the AT&T Tilt has been kicking some serious ass. However, there has been one glitch that I'm hoping someone might know more about.
Twice now, the internet connection has stopped working through the cellular data connection. Connecting through active sync and wi-fi still works. The last time this happened I called Fido (Calgary, Canada), found out that everything was OK on their end and then tried a bunch of connection settings. Doing what they asked me to do didn't solve the problem. Then, seemingly by magic without doing anything in particular, the connection started working again and I could connect to web pages again through IE.
So it has happened again, and I can't to connect to the internet using IE (or any other application). Here is the status so far:
- tried rebooting the device
- been able to connect via wi-fi and active sync
- Installed Microsoft's Network Analyzer application which reports the following: IP address is assigned (cellular connection) and able to ping microsoft's http server (www.microsoft.com ). Note that when I disconnect my data connection the ping to microsoft fails so I believe it is actually reaching the server. There is no MAC address for the cellular network adaptor, but I don't know if this is normal or not. See the attached document which is the log file it generated.
- Tried to connect via Google Maps, Direct push (Exchange), Octro Talk. All of the applications give the same message that the page or service can't be found. It is odd that the Network Analyzer seems to be the only application that can talk to the outside world.
- Also re-ran the diable proxy cab for the Tilt
I didn't play with any of the connection settings prior to this happening so it's hard to tell what is causing the problem.
Thanks in advance,
Alan

Flash your ROM
If you are having the same trouble, I fixed my problem by flashing to an HTC ROM. Screen layout switching is faster now, my network connection is working and the system seems generaly faster. I'm using Dutty's Hybrid test final rom V4. If there is stuff about your tilt that you don't like, and you aren't actually using AT&T as your carier, then I would just ditch their ROM.
Alan

Related

SlingPlayer problems?

Hi all, I have a weird problem.
I have a tilt and am using the HTC rom, I connect to wifi in my apartment and 3G or HSDPA when I leave the apartment.
When I'm connected through wifi, my Slingplayer works flawlessly, finds my slingbox, and plays the video. When I try to connect outside using 3G/HSDPA, I get "Cannot connect with current connection settings"
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem, and I know that the 3G works fine on my tilt because I have no problem loading websites, using mundi, etc.
Any ideas? I've seen a couple other posts on other forums with the same problem but there were no responses on them.
Thanks!
Can you connect to anything else when on 3G?
Try your proxy settings
Did you change the default ports on the SlingBox config?
Are those ports (default or modified) open from the outside of your firewall/router?
If you have the ability to monitor inbound connections try monitoring while you connect through 3G and see if your device attempts on the correct port and that it is NATed to the correct IP and port.
Raptor
I had exactly the same problem with my Belkin router. You need to set up a port on your router in order for it to work. I know on mine it involved setting up a virtual server.
I am using the TyTN II and I am having the same exact problems. I think AT&T killed access to slingbox somehow. I can surf the internet just fine, and then as soon as I start the slingplayer, my connection gets lost and my phone says "cannot sonnect with current connection settings." Any help would be appreciated, especially with the World Series coming up this week.
cjf2014 said:
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem
Click to expand...
Click to collapse
Possibly a silly point but can you definitely connect over the internet to it? Or just over your LAN?
There's a wizard that enables the port forwarding for you - (called Remote Viewing or something?) should be with the software for the slingbox.
Could be that your desktop is just going direct over the LAN?
Also, I had problems when I was just using the automatic settings to configure the box - in the end it works far better if you ignore the UPnP stuff, and use the manual setup process (or so I found). Again, the desktop software wizard steps you through this.
If you can connect over wifi at home, but not over wifi or 3g when away, then unless AT&T are blocking the ports, its more likely your router settings, as at home you are inside your LAN but elsewhere you have to go through your routers hardware firewall.
Just have a look at slingbox's help files.
SlingBox works fine on AT&T. Check your proxy settings on the phone. Try the "remove hidden proxy" cab. The home router also needs an outgoing port defined as well. Good Luck, I know it can work.
I will bet that it's your router/firewall blocking the incoming net traffic. Try connecting to it from a Friend's internet connection or a public computer at the library or something.
Had a similar problem with slingplayer mobile on my new HTC TouchPro- phone from Vodafone but I put in my T-mobile SIM as I wanted to keep the Web and walk.
Slingplayer worked fine from Vario3 with same sim but not from TouchPro. Eventually unticked the use proxy server in the connection settings and it started to work. Weird, as on the Vario the proxy box is ticked and it works.
Anyway, worth trying if anyone else is having problems.
One of two things, either you have not port fowarded your router to allow the Slingbox to be remotly viewed, go to portfoward.com for exact instructions for your specific router, or your hidden proxy is messing with it. More than likley its not port fowarded correctly. BTW...when your in your home network, i.e... using WiFi, it will work without the router being fwded because your slingbox is already inside your home network. When coming from the outside of your home network through 3g or whatever your router has to allow access to the slingbox.

Why do some websites show up when using wifi but not GPRS/3G?

Hey y'all,
I tried to search for the answer to this but couldn't find anything. Basically, I have found certain websites (my company's webmail, for example) that show up fine when I'm on a wifi connection, but come in blank when I'm using a GPRS/HSPDA connection. I'm guessing it's either a proxy setting or a Pocket IE registry setting that is causing this, but I have nothing really to back that guess. Is there anything that can be done to let me see the websites on both connections?
When you connect to WiFi, are you at home or at work? Is it possible you are trying to connect to a site that can only be reached via the "privileged" WiFi connection you are using?
If you can connect via WiFi and not via phone...
a) You do not have the correct Carrier data profile connections installed for GPRS.
b) You have re-flashed you rom and suffered a)....!!!
c) You have lost data links and java access to sites. Install Java, or re-flash your operator and stick with the cheap option you purchased!!!
d) Check for the network setup wizard (on this forum) and go to your carriers website to check the settings.
Thanks for the replies guys...
@dunneldeen: that's a good thought, unfortunately it doesn't seem to be limited on which wifi connection - in other words, I can connect regardless of the wifi area (airport, home, coffee shop, etc.) so that's not the problem.
@Farsquidge: I'm not sure if I'm understanding right. I can hit most websites and see them fine over GPRS, just a few certain ones don't show up - thus, I don't think it's my carrier settings. Option C seems like a potential candidate, I'll try installing Java and see what happens, and I'll report back if successful.
Thanks!
Err. Please don't forget you are using 'Pocket IE' not full blown IE and it will report that back via cookie to whatever site you are on and they will send you the cut-down version.
Download the trial for Opera (Not the mini version) for Windows Mobile.
In it's setup you can set it to report as PC.
Yeah, I figured it was a Pocket IE problem. It just seems strange that it works on wifi fine but not GPRS: does it send different cookies thru wifi than GPRS?
Err.. Actually, ya caught me out there but hopefully I can go back to my previous post and say you have lost your carrier profile for net access!

HTC Diamond on T-Mobile Uk – issues with Messenger/Hotmail/Live

Hi, I have used this site for around 2 years, and often found answers…..however, this one I cant get round…I hope someone can help..here goes :-
Have tried the following on all of these ROMS
RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe
SwiftBL-WWE-Diamond-ROM-v2-0
SwiftBL-Diamond-ROM-v3-0
When trying to sign into MSN Messenger I don’t even get to the “enter Name/PW” section, it simply says “There was a problem signing you into messenger. It may be the service or you may be in a place with bad reception. Please try again later”
When trying to add a mail client (hotmail) I enter my ID/PW and then it says it has found the settings for Hotmail. I press next and it says that again it cant connect
When trying to sign into Windows Live it says it cant connect
I have evoked IE and opera to ensure I have internet connection
If I turn on WIFI, all connect perfectly.
I have not only tried the different Roms, but also tried other versions of Windows live cabs with no luck
Can anyone help?
I've only tries the TLR rom but i have the same issue, cannot connect using GPRS or 3G but connects fine using Wifi or via ActiveSync. Im also on Tmob
its to do with T-Mobile, they have limited the connection you get when dialing from the handset.
I had the same problem. You can phone T-Mobile and see if they can sort it out for you.
Cheers,
re Phoning T-Mobile
I did phone T-Mobile, and they said its not to do with them. I used to have the MDA Compact III and that works with MSN etc, and if i turn that phone back on with my tmobile chip, it works, so guess it isnt T-Mobile, unless they can block specifc requests from specific phones?
paulcharles1 said:
I did phone T-Mobile, and they said its not to do with them. I used to have the MDA Compact III and that works with MSN etc, and if i turn that phone back on with my tmobile chip, it works, so guess it isnt T-Mobile, unless they can block specifc requests from specific phones?
Click to expand...
Click to collapse
i was having problems with my MDACIII, thats when i found out it was T-Mobile.... dont use 3G or GPRS anymore, just WiFi, so cant say if it happens on my Diamond...
I just had a fiddle around and i may have fixed this issue.
Settings - Connections - Connections - Click Manage existing connections - Proxy settings tab - Untick "this network uses a proxy"
I can now sync my hotmail fine.
Re Proxy / connection settings
wahoo - thats fixed it
Thanks alot James, i will no longer throw the phone out of the window
Excellent
Paul
Have a t-mobile mda compact iv(t-mobiles diamond version)you cannot do this fix on it because the internet connection is disabled by t-mobile from altering manual,it says it is preconfigured and manual setting is disabled.very clever of them
yeh
UPDATE
http://www.microsoft.com/windowsmobile/mobile/wl/download-en-us.mspx
just installed live messanger from this microsoft site(a new version just released) and it works a treat on the t-mobile compact iv(diamond).only problem no messanger is included,this wasnt a problem for me because i had a stand alone version i purchased a few years back,i installed it and it worked ok
ljames28 said:
I just had a fiddle around and i may have fixed this issue.
Settings - Connections - Connections - Click Manage existing connections - Proxy settings tab - Untick "this network uses a proxy"
I can now sync my hotmail fine.
Click to expand...
Click to collapse
This did not work for me. In fact all my internet stopped working!
If anyone has he original proxy setting IP address kindly post it here for me.
That is UK T-Mobile proxy setting...
149.254.201.132
You can just redo the connection wizard also
Sure you didnt untick "This network connects to the internet"?
ljames28 said:
I just had a fiddle around and i may have fixed this issue.
Settings - Connections - Connections - Click Manage existing connections - Proxy settings tab - Untick "this network uses a proxy"
I can now sync my hotmail fine.
Click to expand...
Click to collapse
This worked for me on ProjectDiamond rom. Had to switch to GPRS for setup, but switched back to 3g after and now it syncs fine.
ljames28 said:
149.254.201.132
You can just redo the connection wizard also
Click to expand...
Click to collapse
Yep, thats what i did after posting the message, then went off to do something else so didnt reply on the forum.
ljames28 said:
149.254.201.132
Sure you didnt untick "This network connects to the internet"?
Click to expand...
Click to collapse
Nope, followed the instruction to the letter!
Also when I was using the standard T-Mobile ROM this following worked...
http://forum.xda-developers.com/showpost.php?p=2422579&postcount=14
But now I’m using a custom ROM, I cannot get it to work...
Just a quick update, I too got it working!
You got to turn off 3G in the Comm manager, reset, then remove proxy setting, reset again, then syncronise via GPRS, then switch on 3G in the Comm manager, then reset then it should work!
You can probably reduce the number of soft resets, but that is what I did so left it in there...
As my hotmail and messenger is now working, im not going to fiddle with it. But if someone is still having issues could you try disabling HSUPA. Keep HSDPA enabled.
I know that I have disabled this somewhere along the way and it might be playing a factor in getting the above mentioned apps to work.
For people who have custom ROMs only it can be found in Settings > Connections > Advance Network Icon.
Post back here if you have any success for others to try...
Everything is working for me straightway whether it's the stock or the latest htc rom. I didn't have to fiddle with any settings.
I found this issue about 3 weeks ago, internet completely stopped working so i contacted T-Mobile and they said they were having issues and it would be fixed within a couple of hours, since it came back up some sites worked, some things wouldnt, my push email wouldnt work. Ended up unticking the proxies and it started working again perfectly have found i've had to do this with every ROM reflash so i think they perhaps have changed something at their end which is causing some issues.
i've been getting the same problems for about a month, funnily enough its only when boss changed account from normal to web and walk (had a 800 phone bill as thought wnw was enabled on the account already!)
tried disabling the proxy and it still fails sync'ing, the weird thing is that it does actually sync SOMETIMES.. ie i wake up in the morning and it has randomly synced once or something. so god knows what tmobile are up to
I have the MDA compact IV, Im using Dutty ROM V 1.5. had the same problem with MSN messenger and hotmail, contacted the T mobile support but they could not help me.
Now everything is working following just disabeling the proxy
But Im still not able 2 make the MSN 2 work on my laptop when I connect 2 the internet using the mobile phone! is there a fix for this problem?
when I try 2 connect I get this error: we were unable to sign u into windows live messenger, possibly because of a problem with your internet connection. please tru again later.
error code: 80072745
I don't know how it works on Windows but in Linux I have to transport MSN through HTTP mode when I'm connecting over T-Mobile . Is there a way to do that in Windows?
Similar issues here. When the proxy setting was enabled, I couldnt connect to either hotmail or gmail. When I disabled, gmail started working fine but so far I have only managed to sync with hotmail once!
I wish there was an easy fix for this because its a pain in the rear!

WM6.1 & Internet Sharing (on a Diamond)

This is probably a very specific issue that I'm experiencing but hopefully someone out there can help me.
I recently got an HTC Touch Diamond, running WM6.1. I use Internet Sharing on the phone and then connect it to my PC via a USB cable. I can then browse the web from my PC. If I now connect to my office VPN, it seems that the connection times out and / or is very slow. I can't even browse to other PC's on the network via the VPN connection as it times out. But I can ping the PC's so I know I'm definatly on the network.
Now I know what everyone is thinking... our VPN might be screwy. But if I use someone else in the office's phone (running WM6.0) I can connect and there is no problem whatsoever. The only difference is that he is on a different service provider than me (and of course a different phone).
I used to have a SE M600i before this phone and it worked perfectly on that (same service provider as now).
Has anyone experienced anything simular? Or have any ideas what I could check?
I've played around abit and found the following: When I take my SIM card and put it into another HTC running WM6.0 (can't remember the model) it works perfectly and I can browse our intranet sites over the VPN. So the problem is definatly limited to my phone.
I also used Internet Sharing on the other phone and then established the VPN connection from my laptop. I didn't change any of the settings so it is 100% the same on both phones as download from the service provider upon insertion of the SIM card.
On my phone when I'm connected to the VPN I can browse the network shares and download email, but as soon as I try and browse our intranet websites or try to connect to any database (using TOAD etc.) it doesn't seem to be able to retrieve data. Almost like the phone is not able to handle large amounts of data coming through... (i'm just guessing here)
Anyone know of any setting somewhere on the phone that could cause this to happen?
Finally got this working!!
I'm now using WMWiFiRouter to use my phone as a WiFi router and then connect to the internet from my pc. If I then connect to the VPN from my PC everything works fine.
I'm not sure if WMWiFiRouter implements Internet Connection Sharing differently than the normal ICS app on the phone, but it seems to work and it's pretty fast.
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
hschutte said:
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
Click to expand...
Click to collapse
i do. i cant even connect to the vpn, and using wmwifirouter the wifi button in comm manager is always switching to on.. even in flight mode !
so you're not alone in this one...

Connection trouble with BB Connect on HTC FUZE

I installed BB Connect .106 onto my HTC FUZE and actually got it working, new PIN, IP address, everything seemed fine.
BUT. . .
I found that I could not connect to the internet or get emails, even though the connection settings clearly showed me as being connected to Media Net.
Has anyone else had this problem? If so, is there a workable solution? FWIW, I do acually have a Blackberry plan (BIS) in use with my Bold, but I would like to have the option to switch between the devices as I wish.a
What, no one??? No one at all???
I am using about the same config as you, but all is working fine here. Keep in mind:
1. You have to set up a correct connection (APN) for all internet traffic but BBC (which uses its own non-configurable APN)
2. When you click on an internet link in a Blackberry message, your browser tries to use the BBC set APN to get the page.
3. When you browse to an URL in IE or Opera your browser tries to use the (self set) internet conection APN.
Maybe this helps you solve your problem.
Thanks for the reply. When I have more time to experiment I'll check it out.

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