Database Develop

Huge problem!!!

I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!

hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
Click to expand...
Click to collapse
you could try reflashing the original ROM

Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.

hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
Click to expand...
Click to collapse
If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...

i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD

return it ..

kash04 said:
return it ..
Click to expand...
Click to collapse
I agree, sounds like a loose connection somewhere

Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley

hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
Click to expand...
Click to collapse
Thats doggone lucky!! Just another reason to have a dog around...

Touch screen stop responding

Hi everybody
I did a hard reset to my phone this morning, everything worked fine, i took the phone with me to work, and there, I discovered that the touch screen would stop responding.
I tried soft reset few times, didn't helped.
Then I tried Hard reset which also didn't helped - I am now stuck on the Align Screen thing.
1- what can I do to solve it? I have tried blow trying my phone gently for a while in case some moisture got inside somehow. I also tried to clean the edges of the screen with a business card.
2- will att help me with this? I bought this phone on Ebay few months ago. the phone is less than a year old. all I got is the HTC imei and unlocking code.
Any help?

Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it

drownage said:
Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it
Click to expand...
Click to collapse
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!

zackzack said:
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!
Click to expand...
Click to collapse
I'm sure that somebody here have an advice for me

Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.

doktorrob said:
Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.
Click to expand...
Click to collapse
I have no screen protector.
what else coult it be?

I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.

RajunCajun said:
I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.
Click to expand...
Click to collapse
Thanks for the advice!
But I am stuck in the align screen. any idea how am i getting trough it?

1. disable TouchFlo
2. align screen
done. good luck

terencelaw said:
1. disable TouchFlo
2. align screen
done. good luck
Click to expand...
Click to collapse
How can I disable the touchflo if I have no access to the control panel. I am stuck in the align screen after a hard reset

put a file called welcome.not in the root of your sd card

XtreMe_G said:
put a file called welcome.not in the root of your sd card
Click to expand...
Click to collapse
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?

zackzack said:
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?
Click to expand...
Click to collapse
HELPppppp!

if you already did a hard reset, and its still not responding, it most likely is a hardware problem.

First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.

I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.

nybom said:
I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.
Click to expand...
Click to collapse
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM

MaxMotus said:
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM
Click to expand...
Click to collapse
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?

zackzack said:
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?
Click to expand...
Click to collapse
anybody ?

nimda0 said:
First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.
Click to expand...
Click to collapse
i agree with this one, i would just do this.... since you have pretty much done everything there is to do... plus if you exchange it... you wouldnt be left back on anything since you have already hard reset your phone so your would just be right back in the same place....

Urgent help needed!

Help.. my Kaiser just died on me.. Just an hour ago it was working fine, then it went to sleep mode and it wouldn't wake up.. so the only way was to take the battery out.. I took the battery out and then it wouldn't load pass the Smart mobility screen. It just stays like that.. I tried taking the battery out for 30 minutes and it still doesn't work..
What happened to my kaiser and how can I fix it>?

What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.

Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill

whk said:
Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill
Click to expand...
Click to collapse
I'm using TyTN II not the tilt..
With some old ROM.. I can't remember which one.. it was a long time..

bluemamba said:
What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.
Click to expand...
Click to collapse
No I never used clear temp. This just happened out of the blue while I was at work.

Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Seems like the hard reset did the trick.. actually 2 hard resets.. the first one didn't work, it still froze there.. then a second one got it loading again...

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Do you ever get to rest man?

Accelerometer stuck

I've had my Diamond for a couple of weeks and the accelerometer has worked normally until now. But now it seems to have stuck - in Teeter, the ball is fixed in the upper left corner and will not move, and apps like Opera and the photo viewer does not react to rotating the phone anymore. I've used the cool Sushi Profile Switcher v.0.2 (http://forum.xda-developers.com/showthread.php?t=406769) and have
shaken the phone a lot. Has anyone experienced anything similar? Is it possible that I've physically broken the g-sensor? - I've hard-reset the phone but it didn't help.
Thanks in advance for any answers
Jon

Use the Bubble level program which visualizes the angle of your phone. It offers the ability to calibrate the phone. Maybe it helps.
You can find the program here: http://forum.xda-developers.com/showthread.php?t=408056&highlight=bubble+level
Maybe there is a reason that HTC didn't build in a profile shaker... that would be something :|

205_lacoste said:
It offers the ability to calibrate the phone.
Click to expand...
Click to collapse
That's not true. it only calibrates it in the app itself. As soon as you leave the app, your gsensor has the same calibration as before.

Thanks for the suggestion - I installed the BubbleLevel program, and allthough it didn't solve the problem, but I think it does give a hint that it might just (hopefully) be a matter of calibration. The green blob doesn't move at all, but the degree number in the top changes from 71,5 when the phone is flat on the table to 90 in vertical position, so movements are still registered.

Could it be that one of the axis the sensors measure is broken?
Come to think of it...: Even though it isn't calibrated, it should work no matter what. If it's calibrated wrong the axis still should register movement in any direction. The only thing wrong would be the read-out compared to the horizon.
I'm affraid that something is physically wrong with the device
Does the 'shake app' still work, or isn't it? Maybe there is a difference in sensing shocks (g's) and the angle sensors.
Probably there is another app, but I wouldn't know one other at the moment: The light sabre applet has a 'debug' feature from which you can see if G's are measured along the axis. Should give an indication too...
kkempe said:
That's not true. it only calibrates it in the app itself. As soon as you leave the app, your gsensor has the same calibration as before.
Click to expand...
Click to collapse
Didn't know that Thanks for the heads up!

Did you try a hard reset? I presume soft reset has been made?
Maybe the drivers are just f*** up

Riel said:
Did you try a hard reset? I presume soft reset has been made?
Maybe the drivers are just f*** up
Click to expand...
Click to collapse
Read the first post and you'll see he did...

Riel said:
Did you try a hard reset? I presume soft reset has been made?
Maybe the drivers are just f*** up
Click to expand...
Click to collapse
he posted in the very first post that hard reset did not help

Ah, I see.

Warranty? do you have?

at least you are not alone with your problem - i do have it oo

CujoEgan12345 said:
I've hard-reset the phone but it didn't help.
Click to expand...
Click to collapse
I don’t want to sound condescending, but do you know what a hard reset is?
It's not simply removing and replacing your battery!
http://forum.xda-developers.com/showpost.php?p=2332732&postcount=1

I do not understand what is the problem .. to play whit the diamond you keep diamond to the hand and not on the table no?? also tends in my hand a little, but I have no problem playing ...
Ric

the problem is, that a broken G-Sensor does not even allow you to play Teeter. When you open opera, it stays in landscape mode as the device "thinks" it's turned sideways

imranbashir_uk said:
I don’t want to sound condescending, but do you know what a hard reset is?
It's not simply removing and replacing your battery!
http://forum.xda-developers.com/showpost.php?p=2332732&postcount=1
Click to expand...
Click to collapse
I know, unfortunately I did hard reset the way described in the guide, but the sensor is still not working.
I've also made a simple little test-application using the g-sensor api described here: http://forum.xda-developers.com/showthread.php?p=2381034
Running this on my Diamond shows that movement on the x-axis is not registered at all, movement on the y-axis only shows very small changes, while movement on the z-axis seems to be registered fine. I guess this suggests that the g-sensor is actually broken

Bäcker said:
at least you are not alone with your problem - i do have it oo
Click to expand...
Click to collapse
Hi Bäcker
So did your sensor also work for a while until appearently broken? And did you by any chance also 'shake' your unit quite a lot before it happened?

it worked fine, now it does work, but its drasticly registering negative X axis data
So teeter can't be used and it flips opera/album on it's own
i did not shake it but a relative's kid (5yrs) dropped it on the carpet - which might be the reason

Just get it replaced under warranty

Me too
I have exactly the same issue.
I dropped the phone once - on a soft surface, no scratches or external damange but...
Teeter Game - ball only rolls on one axis, otherwise stuck at top of scree.
No Rotation in Opera or Camera
Camera, after taking photos and then viewing them in the viewer the are presented upside down and can not be rotated.
I've done a hard reset twice with no resolution.
Contacted HTC. they said that since it's past the 30 since order date the best they can do is have me send the phone in for repair - no replacement.
My main concern now is that since this seems to be a problem others are having too from similar 'small knocks' is it even worth sending back for repair. At this rate all owners will soon be facing the same issue.

MasterOfDesasters said:
That's not true. it only calibrates it in the app itself. As soon as you leave the app, your gsensor has the same calibration as before.
Click to expand...
Click to collapse
Is that why my teeter ball changes its habits depending on how I calibrate the sensor? Oh okay.
Download the calibration tool stripped from the Raphael.

Black patches on the Touch Screen/ Digitizer?? HELP...

Guys,
My ATT Pure has been developing couple of light black patches on my screen it went from 1 to 4.. when the screen background is white, i cant make it.. but when it is in sleep mode.. i see them.. two on the top and two in the bottom.. any ideas??

Try doing a HARD RESET and see if they are still there...let us know.

Well,
I have flashed new ROM's atleast 3 times now.. it's still the same.. or maybe getting worse...

prudviraj said:
Well,
I have flashed new ROM's atleast 3 times now.. it's still the same.. or maybe getting worse...
Click to expand...
Click to collapse
Any chance of posting a picture?
Also, do you use an emulator such as My Mobiler?
The reason I ask is it will help you determine if its soft or hardware related.

Will post the screen tomorrow
never mind bruce... you're trying to help me.. and you can ask any question..
I shall try for a hard reset and post the screen tomorrow. Also i have my mobiler installed on my notebook and i use it for my HD2 most of the time and never for my Pure.. any issues with that?

prudviraj said:
never mind bruce... you're trying to help me.. and you can ask any question..
I shall try for a hard reset and post the screen tomorrow. Also i have my mobiler installed on my notebook and i use it for my HD2 most of the time and never for my Pure.. any issues with that?
Click to expand...
Click to collapse
MyMobiler should work on both phones, but I use Pocket Controller so I'm not 100% sure.
If you see the black spots on your Notebook screen you will know its not a hardware issue.
But.... it is likely an issue with the digitizer.