Hi everybody
I did a hard reset to my phone this morning, everything worked fine, i took the phone with me to work, and there, I discovered that the touch screen would stop responding.
I tried soft reset few times, didn't helped.
Then I tried Hard reset which also didn't helped - I am now stuck on the Align Screen thing.
1- what can I do to solve it? I have tried blow trying my phone gently for a while in case some moisture got inside somehow. I also tried to clean the edges of the screen with a business card.
2- will att help me with this? I bought this phone on Ebay few months ago. the phone is less than a year old. all I got is the HTC imei and unlocking code.
Any help?
Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it
drownage said:
Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it
Click to expand...
Click to collapse
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!
zackzack said:
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!
Click to expand...
Click to collapse
I'm sure that somebody here have an advice for me
Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.
doktorrob said:
Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.
Click to expand...
Click to collapse
I have no screen protector.
what else coult it be?
I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.
RajunCajun said:
I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.
Click to expand...
Click to collapse
Thanks for the advice!
But I am stuck in the align screen. any idea how am i getting trough it?
1. disable TouchFlo
2. align screen
done. good luck
terencelaw said:
1. disable TouchFlo
2. align screen
done. good luck
Click to expand...
Click to collapse
How can I disable the touchflo if I have no access to the control panel. I am stuck in the align screen after a hard reset
put a file called welcome.not in the root of your sd card
XtreMe_G said:
put a file called welcome.not in the root of your sd card
Click to expand...
Click to collapse
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?
zackzack said:
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?
Click to expand...
Click to collapse
HELPppppp!
if you already did a hard reset, and its still not responding, it most likely is a hardware problem.
First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.
I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.
nybom said:
I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.
Click to expand...
Click to collapse
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM
MaxMotus said:
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM
Click to expand...
Click to collapse
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?
zackzack said:
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?
Click to expand...
Click to collapse
anybody ?
nimda0 said:
First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.
Click to expand...
Click to collapse
i agree with this one, i would just do this.... since you have pretty much done everything there is to do... plus if you exchange it... you wouldnt be left back on anything since you have already hard reset your phone so your would just be right back in the same place....
Related
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
Click to expand...
Click to collapse
you could try reflashing the original ROM
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
Click to expand...
Click to collapse
If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...
i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
return it ..
kash04 said:
return it ..
Click to expand...
Click to collapse
I agree, sounds like a loose connection somewhere
Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley
hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
Click to expand...
Click to collapse
Thats doggone lucky!! Just another reason to have a dog around...
from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.
Hi all,
My Vario 3 was in my pocket and the keylock wasn't on so buttons where being pressed at random.
Looking at the screen there is now a permanent white column to the left. It doesn't matter what program I display, it's always there, I've rebooted the device and the thing won't go away. (see attached photo)
Any ideas what may be causing this?
Thanks in advance.
Robert
rob3213 said:
Hi all,
My Vario 3 was in my pocket and the keylock wasn't on so buttons where being pressed at random.
Looking at the screen there is now a permanent white column to the left. It doesn't matter what program I display, it's always there, I've rebooted the device and the thing won't go away. (see attached photo)
Any ideas what may be causing this?
Thanks in advance.
Robert
Click to expand...
Click to collapse
Have you tried hard reset?
same thing happened to my Hermes, went away after a hard reset.
Thanks for the replies,
By hard reset I'm guessing you mean to remove the battery, wait a while, then put battery back and boot up?
I did that a few times and it's still there...
Any other ideas?
PS. I've attached another image showing the white column against the WM6 bootsplash screen
rob3213 said:
Thanks for the replies,
By hard reset I'm guessing you mean to remove the battery, wait a while, then put battery back and boot up?
I did that a few times and it's still there...
Any other ideas?
PS. I've attached another image showing the white column against the WM6 bootsplash screen
Click to expand...
Click to collapse
No, hard reset is something different. Check my signature to see what a soft reset and hard reset are and how to perform them.
Just performed a hard reset and it's STILL there!
hard reset means that you will lose all your data...
are you sure you did that?
if you did that and the screen is still like that, then maybe your screen has become faulty, which means you will have to change to a new screen if that white bar really bothers you that much.
I think it costs around £70 to £80 for a new screen.
If you have insurance with your service provider they might just give you a new phone.
Yep, Hard Reset wiped all my data clean off.
Yikes, so it could be a column of dead pixels!
try going into bootloader mode. if it is still there, then maybe your screen is to blame.
What about trying to realign the screen?
@Elisha
Yep. Still there on bootloader screen
@Mikulec
How do you realign the screen?
if it is hardware related, you will need to get a new screen. you can get it here: http://cnn.cn/shop/tytn-iitilt-screen-p-2032.html
or from fleabay: http://cgi.ebay.ca/Full-Original-LC...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
rob3213 said:
@Elisha
Yep. Still there on bootloader screen
@Mikulec
How do you realign the screen?
Click to expand...
Click to collapse
settings/system/screen/align screen
@Elisha
Thanks for the links
@Mikulec
Thanks, I assumed you meant you could somehow move the screens x-axis, I've tried calibrating the stylus but to no avail
Looks like it is hardware related then.
you could try a new ROM but if bootloader screen looks like that too, i doubt the new rom will help any.
Oh well, I'll make do for now and then maybe look into upgrading to a new handset in the not too distant future.
btw, What's the next in line to the Kaiser? Raphael?
rob3213 said:
Oh well, I'll make do for now and then maybe look into upgrading to a new handset in the not too distant future.
btw, What's the next in line to the Kaiser? Raphael?
Click to expand...
Click to collapse
Thats a good question, some say yes and some say no, the Raphael has less hardware buttons and not ahve tilted screen. So make your decision.
Maybe u can wait a little, nvidias chips look awsome, look at nvidia tegra.
Mikulec,
Wow! That looks great! No tilt, but hey with those specs I could plug it into a hdmi monitor and forget about the tiny screen altogether! I'm sold!
Thanks to all that have helped diagnose the problem with my Kaiser!
Robert
rob3213 said:
Oh well, I'll make do for now and then maybe look into upgrading to a new handset in the not too distant future.
btw, What's the next in line to the Kaiser? Raphael?
Click to expand...
Click to collapse
or....... you could wait a month or two and get the new Sonyn Ericsson Xperia X1.
http://www.sonyericsson.com/cws/products/mobilephones/overview/x1?cc=za&lc=en
Very nice indeed!
Thanks MACkjam
I've searched and could not find an answer. So I'll just start a new thread.
No matter what radio I use, no matter what ROM I flash, I cannot get my screen to respond to taps.
It was responding to manual buttons but no touch. I flashed to a new ROM hoping that would fix it, but now I can't even past the calibration screen...
This all just happened suddenly too. I have been using an iphone for the past couple of months so I have not been too concerned. However I wanted to use my kaisar as a modem at an offsite sales event but it's still the same....
Probly been asked a few times, but I took the plunge away....
Flame or answer away....
Just flash ur shipped ROM & see if it can back to normal again. If not, just return for warranty or repair.
have you updated your HardSPL?
if you have spl1.0 with the wm6.1 installed, these problems are common.
hang.tuah said:
Just flash ur shipped ROM & see if it can back to normal again. If not, just return for warranty or repair.
Click to expand...
Click to collapse
That may work. But I'd rather not downgrade to 6.0 if that is not the problem. Plus I have no valid warranty. ATT Tilt is from the United States and I live in Canada...
ccaparli said:
have you updated your HardSPL?
if you have spl1.0 with the wm6.1 installed, these problems are common.
Click to expand...
Click to collapse
I have tried 2-3 Hard SPL's.
I suspect that it has something to do with the Hyperdragon 3 Diamond ROM. All my problems started when I flashed that paticular ROM.
I will try downgrading to 6.0 and see if that does the trick. I somehow doubt it though. I think that this may need another, trickier remedy, ie: unbricking a bricked PPC.
I was sort hoping that this was a more common problem and advice would be more readily available...
So I downgraded to the original ROM, but still the same problem. Perhaps if I also downgrade the SPL. Does anyone have this file?
Btw, though I am not a developer or anything I have been flashing ROM's for awhile.
This problem just came out of nowhere...
bump...............
This should help:
http://forum.xda-developers.com/showthread.php?t=334679
Also, make sure you run JumpSPL/SSPL-KAIS in order to successfully change the SPL.
KMFM$ said:
This should help:
http://forum.xda-developers.com/showthread.php?t=334679
Also, make sure you run JumpSPL/SSPL-KAIS in order to successfully change the SPL.
Click to expand...
Click to collapse
Ya, I forgot about that thread. I haven't used that since I upgraded my spl to Hard3.28. I can understand why I would get problems with the RESTORED STOCK ROM that I flashed my device wouldn't work with the latest Hard SPL, but why would this occur with a ROM it was supposed to work with.
This wasn't something that happened after I flashed, it just happened out of nowhere... They key to fixing this understanding WHY. it may or may not be the SPL...
last bump...
jzalapski said:
last bump...
Click to expand...
Click to collapse
After you flash a rom or hard reset, are you able to get past the screen calibration?
Look here It will not fix the problem, but at least it will let you to bypass the "aligment screen"
liquidfork said:
After you flash a rom or hard reset, are you able to get past the screen calibration?
Click to expand...
Click to collapse
No. I figured the problem had something to do with the SW, so I just flashed figuring that would fix it, but now it's basically useless (not like I'm using it right now anyway, but)...
timurg said:
Look here It will not fix the problem, but at least it will let you to bypass the "aligment screen"
Click to expand...
Click to collapse
Thank you. I will try that when I have time later. I'm not sure what it is yet, but I'm sure it will work...
jzalapski said:
Thank you. I will try that when I have time later. I'm not sure what it is yet, but I'm sure it will work...
Click to expand...
Click to collapse
hehe, just create an empty file "welcome.not" in the root of SD card and ... PROFIT!
timurg said:
hehe, just create an empty file "welcome.not" in the root of SD card and ... PROFIT!
Click to expand...
Click to collapse
step 1: Create File on SD Card
step 2: ...
step 3: Profit
I had a similar problem on my trinity. It was an hardware problem, a spoiled thin strip that is between the LCD and front cover. As someone told me that
send it to warranty would take a long time to get it back I replaced myself the strip and now is working...
It's probably a hardware issue. You will have to replace your LCD+Touchscreen and if that doesn't work, you'll have to replace the flex that connects the LCD with the motherboard itself.
I fixed a TILT with that problem. I ended up buyina a new LCD when the problem was caused by the flex
PS, LCD screen is way cheaper than the flex.
Hey. So it looks like I did buy a replacement warranty. So I took it to my guy and he said that he would just replace it. He asked if I wanted the same one or if I wanted to pay the difference and get a new one....
I paid an extra $250 and got a diamond...
Problem Solved.... See you in the Diamond Section...
had same problem - which i solved by dissasembling and putting few paper pieces under the screen to make a good fit of screen inside the housing - and it helped - touhscreen works fine
maxxis said:
had same problem - which i solved by dissasembling and putting few paper pieces under the screen to make a good fit of screen inside the housing - and it helped - touhscreen works fine
Click to expand...
Click to collapse
I had a similar problem with a Wizard and it turned out to be a bit of dirt that was stuck under the screen on one corner, resulting in constant contact that prevented the device from registering my taps. I removed the screen and cleaned it thoroughly to fix.
Also try "rubbing" the screen in each direction with both thumbs to see if you can slide the screen around and dislodge any dirt from the edges. The screen will move around slightly under the case without damaging the device.
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Yesterday, as i was using it as i always do, the phone powered off just before i sent a text message. i turned it back on and everything seemed fine. A few hours later i went to use it and the touch screen was unresponsive. Turning the phone off, taking the battery out for a minute or two, and then turning it back on seemed to fix it. Ive also hard reset it and formatted the memory. The touch screen has been working on and off and now it has stopped responding again.
Also, something which has just started happening in the last hour. The Phone when i slide it, has a brief period where the phones screen turns off completely, no backlight or colour on the screen. This occours just after the screen slides past the spacebar and turns back on past the second line of letters (ASDF etc) on the keyboard the directional pad buttons stay lit the entire time.
Has anyone had similar problems? the phone is about 15 months old now, and i really dont want to have to send it to HTC or my mobile carrier.
And if it makes any difference, its the Stock 6.1 ROM from the HTC site for Optus Australia. Not unlocked or hacked in any way.
Thankyou very much for any help you can give me
ThePengwin said:
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Click to expand...
Click to collapse
Have you tried a HARD RESET yet?
WillardZ said:
Have you tried a HARD RESET yet?
Click to expand...
Click to collapse
ThePengwin said:
Ive also hard reset it and formatted the memory.
Click to expand...
Click to collapse
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
ThePengwin said:
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
Click to expand...
Click to collapse
Oooops, missed that part in your original post.
Well the problem has seemed to get worse now, with the notification lights displaying incorrectly, and the center d-pad button not responding. So ive contacted my Service provider for a warranty repair
good thing i have extended warranty 15 months it has been, maybe its time for an upgrade...
It's probably the ribbon cable that connects the two halves of the phone -- either broken or unseated.