Hi there! just in case anyone else suffers the same problem and gets as frustrated as I did
As of this morning, my Kaiser has been unable to send e-mail via my gmail account. I am able to receive mail just fine, but it keeps giving a synchronisation error message and a pop up box stating:
The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.
No matter how many times I retried, it just wouldn't work.
I deleted the mailbox and recreated it - it worked for 2 test messages and then failed again!! I've been using gmail in IMAP form now since January and have never had any problems with WM6.0 or with WM6.1 until now...
To resolve this issue, I searched on Google and found the following page:
http://groups.google.vu/group/hosted-the-basics/browse_thread/thread/9aed5859cd5b07d4
To cut a longish article short(!) if you go back into your mailbox settings and disable SSL on the outgoing server it seems to work!!
I don't know how long it'll continue to work for before it stops again, but it may just be enough to get that vital e-mail sent...
incidentally - I never actually had SSL set up on either incoming or outgoing servers until today and it seemed to work just fine before???
Sorry guys, just noticed an active thread on this subject already - I searched for 'googlemail' rather than 'gmail' in the search facility and didn't find anything...
Mods - can you please close this thread?
Very sorry guys!!
workaround for at&t
I was having the same problem and it was incredibly frustrating. I think it has to do with carriers trying to control spam being sent over their networks or something like that. Anyway, i'm now using cwmx.com (i think it stands for "cingular wireless messaging exchange") as my outgoing smtp server. No authentication is required as it will only work if you are on the at&t network to begin with. Also, SSL is not required.
Related
Can anyone help with the correct email settings for a btinternet account to send emails. Receiving is no problem but all I get is errors when I try to send email.
It is an XDA2I on o2 business.
Sorry if this has been answered before.
Hi, I had troble setting my bt internet email as well. I finally got it right by setting up in the Active user/ messaging and using the set up wizard.
That asks for email name, password it then went away and arranged the connection.
I had to soft reset after setting up.
Setting up in the Today screen gave me the same as you.
Hope that helps.
Thanks for that, I finally got it sorted.
To use btinternet you need to use smtp.btinternet.com as the outgoing server not mail.btinternet.com as advised by o2.
Also the box on smtp authentication needs to be checked in the advanced settings. Something to do with spam blocking, strange that o2 Business knew nothing of it.
I've tried the seraches, but no cigar...
A strange problem, I've set up my Gmail IMAP account, but when I try to send/receive, it gets stuck on "connecting..." (in the bottom right of the screen), then after about 2 minutes, it times out saying "Messages cannot be downloaded to your device..."
I'm able to connect via wifi flawlessly, so I'm thinking it may be a problem with my carrier (o2 uk)? I can access the internet fine, i can even go onto gmail.com and sign in from there, so I'm really confused...
My settings are as follows:
ROM: Dutty's 6.1
Radio: 1.58.16.27
WAP/GPRS settings:
o2 WAP
Cellular Line (GPRS, 3g)
payandgo.o2.co.uk
I've followed the gmail IMAP setup, checking for any spelling mistakes etc. But I don't think my problem is here, cos I also had this problem when gmail was setup for POP3.
Any help would be appreciated guys/gals.
I'm in the same boat but of a different size. I'm running Dutty's WM6.1 5.2.19199 with radio 1.58.16.27. When i flashed to this rom I hard reset before and after flash and begain to set up my device as normal. When i got to the email portion and set up my gmail accounts and tried to send/receive it does not even try to connect and gives me an error synchronizing. a few seconds afterwards a cannot connect bubble pops up and tells me to change my connection settings. I ran the connection setup that came with the rom and then double checked the settings and they appear no different than before when i could sync with gmail. I can connect to the internet just fine. I have searched(and used the search feature) but have found no answers.
Disregard.
Disregard my post above. Sometimes I'm just stupid.
Audio said:
I've tried the seraches, but no cigar...
A strange problem, I've set up my Gmail IMAP account, but when I try to send/receive, it gets stuck on "connecting..." (in the bottom right of the screen), then after about 2 minutes, it times out saying "Messages cannot be downloaded to your device..."
I'm able to connect via wifi flawlessly, so I'm thinking it may be a problem with my carrier (o2 uk)? I can access the internet fine, i can even go onto gmail.com and sign in from there, so I'm really confused...
My settings are as follows:
ROM: Dutty's 6.1
Radio: 1.58.16.27
WAP/GPRS settings:
o2 WAP
Cellular Line (GPRS, 3g)
payandgo.o2.co.uk
I've followed the gmail IMAP setup, checking for any spelling mistakes etc. But I don't think my problem is here, cos I also had this problem when gmail was setup for POP3.
Any help would be appreciated guys/gals.
Click to expand...
Click to collapse
When I had issues with my Sending and Receiving of Email I had to take off any proxies in my 3G Connection.
I had the same error message appear after setting up Gmail IMAP, it turned out to be a spelling error! Now it's working, I can send/recieve fine. Having said that, I can't get Gmail to download any folder content, it only downloads the inbox. I mean, the folders are shown, but there's nothing ever in them. Any ideas?
Off topic slightly, when people send mail through gmail have they notice gmail produces 2 sent messages for the 1 email.
1 has your email the other is blank?
Jygar said:
Off topic slightly, when people send mail through gmail have they notice gmail produces 2 sent messages for the 1 email.
1 has your email the other is blank?
Click to expand...
Click to collapse
I also notice 2 email, but both are ok (none is blank).
do you use another account using exchange server??
I have a different issue with gmail maybe someone can help me out. I have two gmail accounts set up and they send and recieve fine the only problem is that the next time is sends/recieves it deletes the previous mail that was there and only downloads new ones. Is there a way to keep all email in my inbox or does it always erase previously downloaded mail and just display new ones. I have it set up to Automatic Send/Receive every 30 minutes and to download All Messages...TIA...
Proxy insight
JimmyMcGee said:
When I had issues with my Sending and Receiving of Email I had to take off any proxies in my 3G Connection.
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Click to collapse
I just wanted to thank you for this input. I was really getting frustrated with my first ROM Flash because I couldn't get my gmail to sync. Now its working but I now need to imap configured because it looks like its configured to POP3 automatically. Either way thanks JimmyMcGee
I can't send e-mail from one of my e-mail accounts on the phone. The only thing I think that might be an issue is I can't turn off the option "Use the same user name and password for sending e-mail" on the "Outgoing (SMTP) mail server:" screen - it is greyed out with the box checked. Is there a way I can uncheck it. I tried deleting the e-mail account and re-entering all the information, but that didn't help. Thanks.
Dunno if it helps but I 'think' it logs into the account and checks is there's any incoming mail ... before it will send. On some testing I did, if the account didn't exist, the email wouldn't send.
DRZ400 - Thanks for the reply. It does seem to check for incoming mail first. We use two different servers - one for incoming and one for outgoing mail. When I try to send I get the message "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
Another interesting thing I've noticed. This e-mail account is used by Outlook on the PC. When I sync to the PC (even though I don't have e-mail set up to sync), the e-mail that I created on the cell phone gets sent.
A Lot of the carriers require you use their unsecure smtp server for sending mail. Example: AT&T's is cwmx.com
So, check your cell carriers preferences, not your ISPs mail settings for smtp.
Need more input...
Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)
rspaz said:
Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)
Click to expand...
Click to collapse
it's not smtp.cwmx.com, it's just cwmx.com. No www., no smtp, nothing else. No username and password. Try that. It's not the greatest, and it's not secure if that's an issue with your business or anything, but it works if you are on AT&T.
That did it!
BlowFish64 (and UnHolyOne) - THANKS - That did it - I works now. I really appreciate it. (I shouldn't have assumed it needed the smtp. in front of it).
I have an amazingly annoying problem whereby I set my email account up on my Kaiser and it works perfectly for a few days sending email, then all of a suddenly stops sending email, giving me the message about network coverage and checking your settings. The ONLY way I can fix it is delete the account from the phone, then recreate it again – using EXACTLY the same settings. Again the account will send email without a problem for a couple of days (using the SMTP server smtp.t-email.co.uk on T-Mobile in the UK) then fail again.
Has anyone come across this before as its driving me crackers now
Thanks
Same problem here...
That's funny, I thought it was just me. I have gotten really good at setting up my account again. I thought it was ROM specific, but have had it happen on other rom's. I use gmail which needs secure data connection. Do you use something else?
Oddly enough, I have both a gmail account set up (although I never use this to send email) and a pop3 email account from my ISP which is causing me all the problems!
Are you using an IMAP account by any chance?
I noticed I would have similar trouble with mine, and it happens if I try to delete a message or otherwise move one between folders.
The first time this happened I went the delete/readd account path as well, but the second time I managed to link it to the fact I had just deleted a message. I brought the message back from the trash can to where it was initially, and the account would sync again.
oops - just reread and noticed your problem was sending, mine was the whole send/receive process that would fail. Still leaving here in case it can lead to something...
So then, this has worked 100% for the past 9 days and now its happened again. I haven't changed anything on my phone. Do I have to delete the account and lose all my messages AGAIN!?
Do some searching -- this sounds like the email issue that Microsoft issued a fix for a few months back
I have saerched and found threads on several boards aabout this problem. none of which contain a solution!
Just to update...Flashed to a brand new ROM (NGY Professional 1.2), email has worked for 2 weeks and the problem has hit again - cannot send email until I delete the account!
Sounds like its fragile to stress and makes it hang on certain job making it loop working out the last string. I am not sure but perhaps sending is in que and it tries to look for deleted/moved data and wount proceed forward. However I would make a backup of my mail then delete all (in/out) then see if it picks up the pace. Then I would try to work it and see whats bugging it, by that I mean send/recieve, move/delete, quit/restart -> synch +++ Dropp a comment on youre observations, perhaps we/me/someone get a more clear image of youre issue and can solve/explain this issue.
Link to Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
LDJ said:
I have saerched and found threads on several boards aabout this problem. none of which contain a solution!
Click to expand...
Click to collapse
Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
Flying Kiwi said:
Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
Click to expand...
Click to collapse
Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...
LDJ said:
Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...
Click to expand...
Click to collapse
It's annoying when it's a known issue and someone even prompts you so (burtcom). xda-dev is meant to be more of a self help forum so going over old ground is not good. The update worked with the UK WM 6.1 HTC ROM release (although hardly anything else did) so unless you're wanting to go back to the official ROM, you'll need to see what people in the thread related to the custom ROM you're using, have to say about it.
Good luck and I'll try not to be scarcastic next time if you take prompts to search for the answer because it's already been discussed, more seriously.
Hi all,
My phone will only receive emails & will not send them via my ISP settings. I use T-mobile internet & my landline ISP is TalkTalk. I have used the e-mail setup on my phone (Tytn11 Wm6.1) with my ISP's info (POP & smtp settings) & I can receive emails OK but can't send them - I get a message saying 'THE MESSAGE COULD NOT BE SENT. CHECK THAT YOU HAVE NETWORK COVERAGE AND THAT YOUR ACCOUNT INFORMATION IS CORRECT. THEN TRY SENDING AGAIN. Now I have spoken to both T-mobile & TalkTalk, both have said all the settings are correct (which they are as I can receive emails OK). So why can I receive emails but not send them?
Many thanx in advance
Tynt11 wm 6.1 pro
Most likley your settings are not correct for your out going mail server
Usualy these things can be the case
a) You havent set for authorisation on your outgoig mail server
b) sometimes out going mail hosts use different ports to the standard 110 therefore would have to be updated in ur Windows Mobile
c) your settings are just plain wrong.
Can you type to me ALL of the settings you were given and I'll take a look at them for you.
Thanks
I have the same issue with my Tilt as well. I use Cox Isp. I can get my emails, just can't send any.
old issue - same trouble
My settings are in fact correct (we'll just get this one out of the way). The same settings being used on my pc's are working just fine but not on my phone.
I can receive BUT I can't send. I get the same error as "foxes" above.
receiving is via my web based email acct "pop.xxx.com" Works fine for receiving emails.
While I'm on my own home network (lan) I can recieve but I can't send via the phone (but I can on any of the pc's) and the outgoing settings are the same as the pc's "smtp.comcast.net". Yeah, I'm on comcast. Why won't my phone send like the pc's with the same setings? Any Ideas.
Another question I realize is whenever I'm tailgating on any other lan (free wifi access) this setting clearly shouldn't work. Should I then use "smtp.xxx.com" (my own companies web server)? This setting doesn't work while I'm at home even on the pc's it won't work. A
Any ideas on setting this up more universally??
Also, I've tried the port setting idea example "smtp.xxx.com:587". My server requires this port for outgoing. Again this works fine on my pc's but fails on the phone
THX to anyone with any ideas
JG
What port are you using on smtp?
Have you tried either 485 or 465? I read that comcast changed the port in Denver to 485:
http://www.consideritfixed.com/2008/02/ipod-touch-emai.html
Maybe it might work for your location.
Try these settings on Tmo should work on your Tilt too:
http://www.howardforums.com/archive/topic/555041-1.html
change the port to 25 if you are tying to use Tmobile web service.
my pc is setup with
incomming = "pop.XXX.com"
outgoing = "smtp.XXX.com" using port "587"
works great never a problem.
Now, on the same LAN using my tilt with exact same email acct info & pswd and settings
incomming = "pop.XXX.com"
outgoing = "smtp.XXX.com:587"
receives great
send = fails always. The ":587" is the only way I've been told to send using port "587" (or any other port than 25). If there's another way then maybe that's the answer. However, even using "smtp.comcast.net" with no port designation (default 25) wouldn't work even though it would with the pc's and same settings. This is strictly phone issue and frustrating.
I'm using wm6.1 (original). This is strictly via WIFI. The pc's will send just fine but the phone with exact same settings - FAIL.
This is my dilema. Why won't the phone send while using the exact same settings as any PC in my LAN (all send fine).
Again, thanks for the input, but I'm still searching for the answer. Certainly others have had this issue.
T-mobile internet and email
you need to log into t-mobile.com find "my email," select "add account," put in your email info. it will give you some server and username info. replace the outgoing (smtp) server and username info with what t-mo.com gives you. leave the password alone. send a test email. half the time this issue is due to the server setup on the provider side.
pieces, J
p.s. it doesn't hurt to work for tmobile's unsupported handset department
foxes said:
Hi all,
My phone will only receive emails & will not send them via my ISP settings. I use T-mobile internet & my landline ISP is TalkTalk. I have used the e-mail setup on my phone (Tytn11 Wm6.1) with my ISP's info (POP & smtp settings) & I can receive emails OK but can't send them - I get a message saying 'THE MESSAGE COULD NOT BE SENT. CHECK THAT YOU HAVE NETWORK COVERAGE AND THAT YOUR ACCOUNT INFORMATION IS CORRECT. THEN TRY SENDING AGAIN. Now I have spoken to both T-mobile & TalkTalk, both have said all the settings are correct (which they are as I can receive emails OK). So why can I receive emails but not send them?
Many thanx in advance
Tynt11 wm 6.1 pro
Click to expand...
Click to collapse
After all of these posts, what about trying the Microsoft Windows Mobile 6.1 Hotfix for sending email actually devised to fix problems under WM 6.1 sending email ?
inklesspantalon said:
you need to log into t-mobile.com find "my email," select "add account," put in your email info. it will give you some server and username info. replace the outgoing (smtp) server and username info with what t-mo.com gives you. leave the password alone. send a test email. half the time this issue is due to the server setup on the provider side.
pieces, J
p.s. it doesn't hurt to work for tmobile's unsupported handset department
Click to expand...
Click to collapse
Thanx inklesspantalon,
I will try & let you guys know.
Hey Flying Kiwi,
I'll try that aswell, thanx
lol wow.
I know that my ISP does not allow to send via their SMTP server while being off of their network. So I have to use at&t's SMTP server.
looks like this is the smtp that you can use.
myemail.t-mobile.com
Flying Kiwi said:
After all of these posts, what about trying the Microsoft Windows Mobile 6.1 Hotfix for sending email actually devised to fix problems under WM 6.1 sending email ?
Click to expand...
Click to collapse
Hey,
Mine seems to be working now since I downloaded & installed this Windows 6.1 Hotfix. I'm still using my ISP incoming server but the t-mobile outgoing server........fantastic!
Many thanx Flying Kiwi
foxes said:
Hey Flying Kiwi,
I'll try that aswell, thanx
Click to expand...
Click to collapse
You'll probably find that patch alone will fix it if the problem is sending email worked initially but then after short while, for no apparent reason it stopped working. It looks like an issue that's been in the xda-dev forums before and I recall this solution doing the trick with others. If installing the patch, soft resetting and testing again doesn't fix it, by all means attempt reconfiguring but it's easier to install the patch first.
Of course I don't need it because the WM 6.0 ROM I use doesn't have this problem only the newly WM 6.1 'upgraded' phones so there's yet another advantage of sticking with WM 6.0