Help! Can't make outgoing calls on O2 XDA IIi. - PDA2, XDA IIi, 2020i General

Previously I don't have problems with my XDA O2 IIi. Now I can't make outgoing calls and my network operator prompt (SMART Philippines) is telling me "Your call cannot be completed as dialed. Pls check dialed number and dial again." I don't have problems receiving incoming calls and sms messages. I tried my sim on other phones and it work just fine.
I'm suspecting this is a problem with the call settings though i tried already, in vain re configuring it. I still couldn't make any outgoing calls.
An y help will be greatly appreciated

Got it solved! It's just my telco's setting....

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Question Unable to receive calls.

my mobile show signal, but not unable to receive calls.
When I restart the mobile or make a call then for 10 or 15 minutes it receive calls but after that my mobile not receive any call and caller notified that number is not responding.
i had done a factory reset but no solution.
when i did on off mobile, on off sim, or airplane mode , it start receiving calls but after some time it dose not receive calls.
some time it shows SIM 2 disconnected.
any one help me is it software issue or hardware??
asifali_eng said:
my mobile show signal, but not unable to receive calls.
When I restart the mobile or make a call then for 10 or 15 minutes it receive calls but after that my mobile not receive any call and caller notified that number is not responding.
i had done a factory reset but no solution.
when i did on off mobile, on off sim, or airplane mode , it start receiving calls but after some time it dose not receive calls.
some time it shows SIM 2 disconnected.
any one help me is it software issue or hardware??
Click to expand...
Click to collapse
take it to warranty, arepair shop or call your carrier to discard a network issue
asifali_eng said:
my mobile show signal, but not unable to receive calls.
When I restart the mobile or make a call then for 10 or 15 minutes it receive calls but after that my mobile not receive any call and caller notified that number is not responding.
i had done a factory reset but no solution.
when i did on off mobile, on off sim, or airplane mode , it start receiving calls but after some time it dose not receive calls.
some time it shows SIM 2 disconnected.
any one help me is it software issue or hardware??
Click to expand...
Click to collapse
Format data and refresh official firmware from beginning. Make a backup of important files first.

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