Database Develop

Help! Dead phone!!

Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.

I am a newby but am a reader of about 7 months.
I too have exactly the same issue on three devices. I tried one and it went brickward bound. Thought it was a dodgy device so tried another..........exactly the same again. Then my very patient and understanding boss walked in and said that he tried his last night and......well.....now I have three bricks on my desk. :? The only diference to the post before me is that mine are T-Mobile UK Wizards.
Any thoughts would be most welcome.

Mine went exactly the same way R.I.P
What exactly happens in the customization? I thought it was just installing the odd program etc?

Not dead yet
:lol: :lol: :lol: :lol: You probably had the G4 chipset you can always take the phone for replacement. Just tell them it wasn't working when you got it home. Tell them it won't power on

Same issue with me here, Mine just stopped working too... Now I brought it back to the Tmobile store, and I have 2 wait for 2 weeks..
Except. I did not have an non Tmobile Rom on it..

f18viper said:
Hi, i posted in the Mr.Clean g4 rom thread about what happened to me, but i really want to try my best in seeing if there is a possible fix for this phone. I'm sorry if i'm being annoying, but i am going to try everything in my power to get this phone to work, cause i wasn't able to replace it, and it was so expensive! AND I LOVE IT DEATHHHHHHH
Allright, i have a T-Mobile USA MDA, now i'm not sure if it has a g3 or g4 chip, that is my mistake. I went ahead and installed the g4 version of mr clean. It Installed, loaded up and i calibrated my screen and everything was going great. Then it started installing the customizations, and it turned off, forever. It won't turn on, no bootloader, no nothing. I had a 60% charge on the battery when this started, and this shouldn't be the problem as it loaded up fine, and it was charging while the customizations where loading.
So now i'm left with a plastic brick. Thank you for any kind of help whatsoever.
again, sorry to be asking for this, but i'm so desperate at this point.
Click to expand...
Click to collapse
exactly the same here, mda vario is dead too. looking for solutions.

JTAG flashing?
I wonder if anyone has information on how to JTAG flash a Wizard G4, or would be this just be at HTC's factories/repair depots?
(JTAG flashing is attaching clips to certain chip pinouts and flashing it using a dedicated device that is for this purpose.)

Broken Kaiser or it's a software issue? please help! I can't start my phone

Htc tytn II.
It happened already once before two weeks and today again and i can't start my kaiser. First time i manage to start it somehow i don't even know how and i thought it won't happen again. When i push a start button only green color light appears on it, and nothing on screen. like it didn't start at all.
After that i can't do anything except soft reset which only shut down phone and green light gone then. Or take battery out! so i tryed everything later and now can't even start my phone anyhow!
I flashed rom in past and have some of dutty's rom in there
Please help me and tell me what is wrong with my phone and how to repair this problem?

now i can't even get green light. now is completely dead. I am worried if i send it at service with warranty that they will see i have no official rom (i'm on dutty's)

kaiserivica said:
now i can't even get green light. now is completely dead. I am worried if i send it at service with warranty that they will see i have no official rom (i'm on dutty's)
Click to expand...
Click to collapse
Flash it back to stock, all the details are in the wiki, you just have to read. Then you can warranty it.

kaiserivica said:
now i can't even get green light. now is completely dead. I am worried if i send it at service with warranty that they will see i have no official rom (i'm on dutty's)
Click to expand...
Click to collapse
If it is dead and won't start how are they going to find out you don't have a stock rom?
It is not like they have a bunch of brilliant guys sitting around HTC miraculously reviving dead phones. They through it in the dead phone pile and use it for parts.

Could be a battery issue (highly unlikely as I havent really heard of this happening ever) but still, its possible. So, if you have a replacement battery try it out. Also, has it been water damaged, have you dropped it multiple times or has something hit it hard? These things could also brick a tilt, something like that happened to my friend when a door slammed his wizard.
I doubt its a software issue, a software issue would still allow it to turn on.

bubbleking2 said:
Could be a battery issue (highly unlikely as I havent really heard of this happening ever) but still, its possible. So, if you have a replacement battery try it out. Also, has it been water damaged, have you dropped it multiple times or has something hit it hard? These things could also brick a tilt, something like that happened to my friend when a door slammed his wizard.
I doubt its a software issue, a software issue would still allow it to turn on.
Click to expand...
Click to collapse
now i tryed again in the morning and green light on phone again works. but only it!
So it is now a battery issue then ?!
doesn't help anything else again. didn't had any hard hit in it. i was yesterday at Prodigy music concert so maybe there get some hit but it should not be anything seriously.. For the first time it didn't get any hit.. It was rainy here yesterday and i had it in my pocket, but first time when this happened it wasn't rainy, than it was on hard sunny day and for the first time i thought it was because of sun! Now was quite rainy and wet day...
hm. i have news now here, when i leave it on green light started for a longer period, i get those multiple lines colors on screen i see. it's approx. 10 colors lines... and it stays for a 10 sec. approx. and after that it shuts down itself! And now again i cant even get green color. Disaster!

KD8DNS said:
Flash it back to stock, all the details are in the wiki, you just have to read. Then you can warranty it.
Click to expand...
Click to collapse
how to do that when i can't even start my phone to work!

kaiserivica said:
now i tryed again in the morning and green light on phone again works. but only it!
So it is now a battery issue then ?!
doesn't help anything else again. didn't had any hard hit in it. i was yesterday at Prodigy music concert so maybe there get some hit but it should not be anything seriously.. For the first time it didn't get any hit.. It was rainy here yesterday and i had it in my pocket, but first time when this happened it wasn't rainy, than it was on hard sunny day and for the first time i thought it was because of sun! Now was quite rainy and wet day...
hm. i have news now here, when i leave it on green light started for a longer period, i get those multiple lines colors on screen i see. it's approx. 10 colors lines... and it stays for a 10 sec. approx. and after that it shuts down itself! And now again i cant even get green color. Disaster!
Click to expand...
Click to collapse
I suggest trying another battery as was said before. Or it can be also broken screen or something.

Mikulec said:
I suggest trying another battery as was said before. Or it can be also broken screen or something.
Click to expand...
Click to collapse
it's not broken screen because first time i somehow manage to start it and it works normal for 2 weeks.. so it must be a battery...
i will try with other battery later from friends kaiser

kaiserivica said:
it's not broken screen because first time i somehow manage to start it and it works normal for 2 weeks.. so it must be a battery...
i will try with other battery later from friends kaiser
Click to expand...
Click to collapse
ok, let us know if that worked.

i tried with friends battery and it's not a battery problem. With his battery same problem, and when i put in my battery in his phone it works normal...
looks like I'll need to go to htc service using warranty... i hope it won't be some problem with them because i have dutty's rom

argh... not good!
now i got phone call from servicer who manage to turn on phone. And he saw in there dutty's rom, not official and my warranty now won't worth
now everything what he will do with phone i will need to pay by my own money.
Now he started phone and he says that he will return it to official rom and see will phone work then normal. If not he said he should change whole mother board to fix this problem which is really huge expense. He told me price almost same as new kaiser!!! terrible!

disaster, now i heard with service and the phone is not working well even with official rom now. I don't know what to do! He said he need to change motherboard and the cost for that is like new phone! Terrible. So, to be honest, this rom flashing is total mistake because could easy loose phone just like i do.
i would like to sell it but don't know how now because he don't work properly!

kaiserivica said:
So, to be honest, this rom flashing is total mistake because could easy loose phone just like i do.
Click to expand...
Click to collapse
That's the risk you take when flashing a non OEM rom. If the rom your using isn't worth that risk, then don't flash it.
I bet the rom you were using didn't cause the problem either.

kaiserivica said:
disaster, now i heard with service and the phone is not working well even with official rom now. I don't know what to do! He said he need to change motherboard and the cost for that is like new phone! Terrible. So, to be honest, this rom flashing is total mistake because could easy loose phone just like i do.
i would like to sell it but don't know how now because he don't work properly!
Click to expand...
Click to collapse
The problem can be or can not be caused by rom flashing. It could be just some hardware fault which has nothing to do with rom flashing.

Mikulec said:
The problem can be or can not be caused by rom flashing. It could be just some hardware fault which has nothing to do with rom flashing.
Click to expand...
Click to collapse
i agree. i also don't thing it's because of rom flashing. probably some hardware failure...
but problem is when i can't start phone i can't change official rom offcourse
anyone know how much new motherboard cost and can i get it online somehow? here in croatia is not easy to find this because very few this phones are available... same with parts of this phone

kaiserivica said:
i agree. i also don't thing it's because of rom flashing. probably some hardware failure...
but problem is when i can't start phone i can't change official rom offcourse
anyone know how much new motherboard cost and can i get it online somehow? here in croatia is not easy to find this because very few this phones are available... same with parts of this phone
Click to expand...
Click to collapse
dont know, but try to ask this question in kaiser accesories section.

Diamond powers off on its own...

Hi all,
I searched everywhere here but could not fnd any suitable answer...
Here's my problem:
My brand new Touch Diamond regularly shuts off, I mean it powers itself off on its own after three to four days of use, even if the battery is fully loaded...
After that, most of the times, I have to take the battery out then replace it, otherwise it won't start. Sometimes, a soft reset would do the trick.
A great lack of reliability, since you actually don't know when you phone has powered off... I let you iamgine how many missed calls I've been through...
Any suggestion, I mean except for a hard reset ? Faulty battery? WM 6.1 malfunction?
I have no running apps in the background, it is not plugged to USB or anything. It just cuts power and stays like that...
Thanks for any input,
Cheers from South of France!

I can't help you but i have the same problem sometimes. It just turns off and won't turn on by pressing the power button again. To get back to normal i also have to take out the battery!
BTW that phone is pretty buggy anyway. i really hope there is gonna be an update by htc real soon.

I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
BTW: I have a T-Mobile MDA compact IV

frank-12move said:
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
Click to expand...
Click to collapse
you have to hard reset the device and reflash with the official ROM

Hakim Rahman said:
you have to hard reset the device and reflash with the official ROM
Click to expand...
Click to collapse
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...

problem seems to be solved
I have done a HARD reset on the phone 4 days ago. It seems to be stable now.
I had a Manilla skin installed as well as a prog that used the built-in gyroscope. Perhaps those were unstable...
Now they have been erased and the phone is back into its original configuration.

dodo_pv said:
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
Click to expand...
Click to collapse
I think the mistake lies in yourself the less really understand the problems on the device....

TyTn II screen and touch screen issues.

Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Yesterday, as i was using it as i always do, the phone powered off just before i sent a text message. i turned it back on and everything seemed fine. A few hours later i went to use it and the touch screen was unresponsive. Turning the phone off, taking the battery out for a minute or two, and then turning it back on seemed to fix it. Ive also hard reset it and formatted the memory. The touch screen has been working on and off and now it has stopped responding again.
Also, something which has just started happening in the last hour. The Phone when i slide it, has a brief period where the phones screen turns off completely, no backlight or colour on the screen. This occours just after the screen slides past the spacebar and turns back on past the second line of letters (ASDF etc) on the keyboard the directional pad buttons stay lit the entire time.
Has anyone had similar problems? the phone is about 15 months old now, and i really dont want to have to send it to HTC or my mobile carrier.
And if it makes any difference, its the Stock 6.1 ROM from the HTC site for Optus Australia. Not unlocked or hacked in any way.
Thankyou very much for any help you can give me

ThePengwin said:
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Click to expand...
Click to collapse
Have you tried a HARD RESET yet?

WillardZ said:
Have you tried a HARD RESET yet?
Click to expand...
Click to collapse
ThePengwin said:
Ive also hard reset it and formatted the memory.
Click to expand...
Click to collapse
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.

ThePengwin said:
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
Click to expand...
Click to collapse
Oooops, missed that part in your original post.

Well the problem has seemed to get worse now, with the notification lights displaying incorrectly, and the center d-pad button not responding. So ive contacted my Service provider for a warranty repair
good thing i have extended warranty 15 months it has been, maybe its time for an upgrade...

It's probably the ribbon cable that connects the two halves of the phone -- either broken or unseated.

[Q] Moto X Flash Not Working?

Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete

pasta1234 said:
Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete
Click to expand...
Click to collapse
If you have the tools and are comfortable with it, remove the back and see if the ribbon cable for the flash is correctly installed. Otherwise, you'll need to do a warranty claim through Motorola. Regular white and black Xs you can get from the carrier, but I'm not a fan of refurbs, so I use the manufacturer's warranty at all times when available.

You could try a factory reset first just to be sure, but it sounds like its a hardware problem.
The flash seems like it is an easy thing to replace, some of the replacement backs available on ebay come with them too, so maybe get a wood or different color back for cheap at the same time if you are gonna do it yourself.
Good luck
-Another Pete

I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete

pasta1234 said:
I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete
Click to expand...
Click to collapse
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.

Very Weird, maybe some update screwed something up ?
Does anyone know if there is a way of enabling the LED without the use of the typical apps to verify if its working ?
Pete
sosleadgtr said:
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.
Click to expand...
Click to collapse

Just as an update, I took my phone inside the dry sauna and the flash worked, perhaps the heat had something to do with it.. Definitely not a software issue now.
As soon as it cooled off the, the flash stopped working again.
I've filed a repair claim, let's see what happens now..
Pete
Sent from my XT1053 using xda app-developers app

My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.

I eventually had mine taken care of by Motorola support and it took them several tries. My advice is to make it obvious that it is intermittent and to take pictures of its condition before shipping.
If it under warranty they should handle it but be prepared for the process....
pete
bkoltai9 said:
My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.
Click to expand...
Click to collapse