Ok, not sure if this has been discussed here before or not but I thought I would post again as I have just found this out.
On Windows based Treos there is a program that lets you change the USB connection from RNDIS to Serial. The program is called USB Switch. I don't have the file anymore as I am an idiot and deleted it from my computer and my memory card had to be formated, which of course I didn't back up. In any case if you search google for USB Switch you can find a cab file that works with WM5. So if you are having trouble connection to your computer with ActiveSync and have tried any of the various solutions around the web without any luck this is the app. for you. Give it whirl, see how fast your computer recognizes your device.
Happy syncing!!
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."
Activesync doesn't connect, while Internet connection sharing does.
I can't seem to change this have already chnged USB to PC setting to Activesync and also ticked the 'show dialoge' box.
Yet nothing shows when i connect my diamond, only goes directly to ICS
how does one change these settings to launch on activesync again?
regedit solution
?
thanks
HTCDiamond22 said:
Activesync doesn't connect, while Internet connection sharing does.
I can't seem to change this have already chnged USB to PC setting to Activesync and also ticked the 'show dialoge' box.
Yet nothing shows when i connect my diamond, only goes directly to ICS
how does one change these settings to launch on activesync again?
regedit solution
?
thanks
Click to expand...
Click to collapse
do you get the popup on your diamond when you connect USB to PC?
Hello Friends,
I got a new HTC Touch Diamond about two days ago. I'm very eager to transfer my songs to it and when I tried to do so by connecting the phone to the system in 'Disk Drive' mode, it didn't work.
Each time I would connect the phone to my system and select the Disk Drive mode, the below would happen:
1. I'll see a 'New Disk Drive found' notification in my system tray.
2. The add new hardware wizard would come up with a message stating that there was a problem installing the new drive.
These two steps would keep on repeating untill I unplug the phone.
Though, I can connect the phone in ActiveSync mode without any issues.
If anyone of you has faced this issue, please let me know what needs to be done? Am I missing something?
Note: I had an older version of ROM (ROM version: 1.93.720.2) when I got the phone and I updated to ROM version: 1.93.720.4. I faced this issue both the times.
I have never used the disk drive mode. This restricts you from doing many things. I would suggest transferring all your files through activesync in the normal "Explore" way. This way may take a bit longer to transfer your files, but you can also sync them (the music ones) with your pc if you have Vista.....
mitsi said:
I have never used the disk drive mode. This restricts you from doing many things. I would suggest transferring all your files through activesync in the normal "Explore" way. This way may take a bit longer to transfer your files, but you can also sync them (the music ones) with your pc if you have Vista.....
Click to expand...
Click to collapse
I agree that it applies a few restrictions, however, transferring files via this mode is much faster.
I appreciate your reply, yet I need to get the disk drive mode working.
Thanks,
trivedivishal said:
I agree that it applies a few restrictions, however, transferring files via this mode is much faster.
I appreciate your reply, yet I need to get the disk drive mode working.
Thanks,
Click to expand...
Click to collapse
try changin another usb port, i suspect the port is faulty.. or change another cable.. i encounter such issue before and it turn out dat my usb port is acting weird..
Is possible to have an issue with windows drivers.
If the phone is working in active sync mode with the same port and cable, is not that.
While is connected as Disk Drive in device manager in USB section are you seeing it as storage?
If is there try from computer management\disk management to see if the partition from the phone is ok.
Best regards,
[SOLVED] Not able to connect diamond to system in 'Disk Drive' Mode Reply to Thread
This problem is solved for me now.
It appeared that the problem lay with my system and not the phone. I removed unneccesary programs and "cleaned" my system by using a trial version of System Mechanic v8.
I tried connecting after and now both disk drive mode and activesync mode work for me.
Thanks,
I'm hoping SOMEONE out there can be of some assistance with my issue:
I was previously running Windows 7 RTM (64-bit Ultimate) with my Tilt (WM6.1 stock HTC ROM), and syncing with no issues.
I recently had to update my PC from the RTM to a real (paid-for) version of Windows 7, and I moved to 32-bit Ultimate (clean install) because of other application compatibility.
My Windows 7 installation now does not want to recognize my Tilt via USB (says "USB device not recognized"). I DID finally manage to get it to sync via BlueTooth, but even after removing the offending USB device from Device Manager (several times), and letting it re-discover the USB connection, it always shows "USB device not recognized".
My laptop is an HP dv9000 (1.6GHz, 4GB RAM, 250GB hd). I also sync to my Acer AspireOne netbook via USB, without any issues. I have also tried ANOTHER Tilt, and it will not recognize it, either. So the issue IS with the software on the laptop...I'm just trying to avoid re-installing the laptop again, since I already have MULTIPLE hours re-installing all the other apps on it.
Any light that anyone can shine on this issue would be great.
Reinstall
Reinstall Windows Mobile Center
Turn off advanced network functionality in USBtoPC if that fails then reinstall WMDC.
stylez said:
Turn off advanced network functionality in USBtoPC if that fails then reinstall WMDC.
Click to expand...
Click to collapse
Where is Advanced Network Functionality (I appologize if this is a stupid question) located? I've been hearing about this as a possible issue, but I'm not sure if it's on the phone, or the PC, and where?
The Computer Savior said:
Where is Advanced Network Functionality (I appologize if this is a stupid question) located? I've been hearing about this as a possible issue, but I'm not sure if it's on the phone, or the PC, and where?
Click to expand...
Click to collapse
It's on the phone USBtoPC if not in settings you can find it in Windows Directory
Found my answer...
Well, it turns out it was a bad USB socket on my Tilt. It makes good enough connection to charge the battery, but not for data transfer. I got another Tilt, and I put it on the same cradle to the PC, and it connects up just fine.
Thanks for the suggestions!