[Issue] Diamond randomly freezes on dialing screen - Touch Diamond, MDA Compact IV General

Hello,
I have got the following issue: with about 1 out of 4 calls, the screen of the diamond freezes on "Dialing..." (after typing a number or calling a known contact).
The call connects correctly, I can speak, hear, but the phone seems crashed and I cannot use the touch screen (it does not turn black automtically as usual either) and can't even end the call (even with hw button).
It started happening after upgrade to ROM
RUU_Diamond_HTC_FRA_1.93.406.1_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
I've got some Advanced Config tool tweaks as well.
Is that a known bug?
Should I try to upgrade radio? or hard reset and try without registry tweaks?
Thank you in advance.
Z.

Related

Problems encountered so far...

I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Hi,
I haven't had the problems you have, not even heat yet as has been discussed. Perhaps it's because I am not taxing the unit yet.
However, I have not been able to synch my PC to the Kaiser to yet. Synching pictures, music, TV is not an issue because Windows Media Player is working. It's the Contacts, Notes, Tasks that I cannot synch.
When I open the Windows Mobile Device Center the Connection Settings window opens up with the Allow USB & Bluetooth Connections radio buttons. When I hit OK with both Radio buttons selected (USB & Bluetooth), that's it, the window closes and there's no Windows Mobile Device Center that opens up. Task Manager shows no open Windows Mobile Device Center application but does show a Windows Mobile Device Center process, wmdcBase.exe.
What am I missing here? Please help, 4 days & I still do not have my Contacts in this phone.
This is a duplicate post from lower down.
Cheers,
Phil
Pooper said:
I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Click to expand...
Click to collapse
1) this happens but only with the D-Pad sometimes. This also happend on the TyTN
2)haven't had that problem
3)Screen goes dim but if I touch the screen it comes back on
4) haven't had that problem
Pooper said:
I've had my Kaiser a few days now, here's a few problems that i've had... anyone had anything similar?
- Windows Live Today addon stops working... can't scroll left or right
- HTC plugin goes fuzzy... can go into programs/settings, but nothing actually loads up when clicking on it
- After using the phone, the screen goes dim... so i have to manually reset the brightness
- D-pad stops working after using the phone (can't scroll through TXTs/Emails etc)
In most cases i have to reboot to fix :S
I was hoping WM6 would be a lot stabler... but so far it doesn't seem all that great :S
Click to expand...
Click to collapse
Screen goes dim and the start menu does not work. This is because of the password pin set on your phone. If you deactivate it, it should be fine. It's definitely a bug on the Kaiser. There are registry hacks for this, but I have no idea how to get around it.
regarding the screen dimming, I assume this is with the HTC ROM.
My phone has been fine with the latest two AT&T ROMs (the first ROM had this prob, the screen would dim after 10 seconds). You can temporarily fix the problem by resetting the Backlight timeout Settings.. Backlight... Battery Power tab) to something like 1 minute. It will keep getting reset every once in a while though... You can also turn off the backlight timeout completely (unchecking the box), which seems to work longer.
BTW it seems to be a problem with the HTC Home plugin. When I installed the original AT&T ROM but didn't install the HTC Home today plugin, the problem did not happen.
I have seen the D-Pad problem in Outlook only - that is, hang up a call, then d-pad doesn't work to navigate thru email. Once email is open the D-Pad works... Solution is to kill (click x button) Outlook.
M
Screendim
Screen goes dim and the start menu does not work. This is because of the password pin set on your phone. If you deactivate it, it should be fine. It's definitely a bug on the Kaiser. There are registry hacks for this, but I have no idea how to get around it.
Click to expand...
Click to collapse
Same here, screen dims and startmenu does not work. Issue is I can't deactivate pw (corp security pollicy for pushmail client).
Could someone elaborate a bit on the possible reg hack that could fix this?
Thanks...
Hi
I made a small app that helps overcome this issue by making the phone usable again after a phone call.
You can get install instructions from here with a file a few posts down: http://www.modaco.com/index.php?showtopic=258974&view=findpost&p=841951
Hopefully it will be fixed by HTC soon so it's just a short term work around.
Regards
Phil
Thanks
That works, thank you very much for your effort!
We'll wait for the HTC fix.
mrpotts said:
However, I have not been able to synch my PC to the Kaiser to yet. Synching pictures, music, TV is not an issue because Windows Media Player is working. It's the Contacts, Notes, Tasks that I cannot synch.
Click to expand...
Click to collapse
You need Outlook installed to sync those.
Add this - SMS goes bust!
Details are here:
http://forum.xda-developers.com/showthread.php?t=330176
i had a 3g connection with google maps running in background (gps was accurate within 10 feet) and was playing namco's ms. pac-man on the tytn ii rom when device locked up mid game. Power button would put phone into standby, but it was locked up besides. i had to soft-reset.
Cool, do HTC release updated ROMs via their website?
Also, ive had the home plugin going fuzzy and locking up quite a few times now.... definitley more problems introduced since i enabled the 'lock' feature :S
No call button??
On the dialpad is no call button only videocall button???
Am i blind?........
With my phone the 'ok' button (not on the keyboard) doesn't always respond (well). Either to confirm a adjustment or to minimize/close an screen
I have found a pretty simple workaround for the issue with the screen going dim and the start menu not working after a call.
What appears to be happening is that the device is actually locking the screen yet the keypad to unlock is not displayed. So the start menu and such think they are locked. I found that if i simply power my device off and back on the password screen/unlock screen shows up. Unlock it and you are fine from there.
Not really a fix but it will save you a reboot.
Hmm im getting lots of sync problems with Windows Live :S, also my phone 'says' it's connected to 3G/H but then randomly doesnt send texts :S
Really starting to annoy me now!

[Prb] Touchscreen unresponsive at incoming call / SOLVED

Hi there,
After flashing my TD with panosha's Shine On 1.9, I experience some strange behavior:
When the TD is in standby (i.e. touchscreen off) and there is an incoming call, the display turns on but the touchscreen remains completely unresponsive, i.e. it neither responds to "Answer", "Ignore", etc., nor to "Start" in the upper left corner.
And that is while the device is definitely unlocked (I don't even use the unlock function as I switch to standby as soon as I don't need the phone).
In fact I can answer the call with the hardware button only - in that case the connection establishes, but the screen goes blank.
If the device is not in sleep mode, everything works as it should.
I have tweaked several settings with both Advanced Config and Diamond Tweak, but in my opinion none of the tweakings applied might cause such a behavior.
Thanks for your ideas .
ROM contains:
Answer Key Disabler v0.3.1
Hey, thanks so much!
It wouldn't have occured to me that that is in fact a desired feature of that ROM, therefore I didn't even consider re-reading its thread.
lol i think people need to start reading about the
stuff there putting on there phones.

Constant Weak Vibrating

I have had my Diamond for about 5 days now. The other day I noticed it will get stuck in a constant weak vibrate. It seems that a vibe event will cause it to start, like the phone doesn't know to stop vibrating.
I call it weak, because while it is doing this, I can go to volume settings, select Vibrate and the much stronger vibrate even occurs. It seems if I shake the phone or move it around a bit the weak vibrating will stop.
Also shaking the phone sometimes causes this weak vibrating to begin.
Sounds like a mechanical issue ? I have installed some apps like GSen & SensorLock. A couple others like Advanced Config and done some of the registry tweaks.
Any suggestions would be greatly appreciated.
Thanks in advance.
mackerman said:
I have had my Diamond for about 5 days now. The other day I noticed it will get stuck in a constant weak vibrate. It seems that a vibe event will cause it to start, like the phone doesn't know to stop vibrating.
I call it weak, because while it is doing this, I can go to volume settings, select Vibrate and the much stronger vibrate even occurs. It seems if I shake the phone or move it around a bit the weak vibrating will stop.
Also shaking the phone sometimes causes this weak vibrating to begin.
Sounds like a mechanical issue ? I have installed some apps like GSen & SensorLock. A couple others like Advanced Config and done some of the registry tweaks.
Any suggestions would be greatly appreciated.
Thanks in advance.
Click to expand...
Click to collapse
Un install sensor lock and test. i had this issue with an old version ofthat application.
I have uninstalled both GSen (Since it wouldn't rotate SMS for me on Sprint Diamond) and Sensor Lock. The device is still doing this strange vibrate.
I noticed even when I hold the power button and turn it off (soft reboot?) it continues the odd vibrate. The vibrate will however stop when I remove the battery.
Just giving an update. The phone has stopped doing this strange vibrate action. Not sure if it was related to the program un-installation or not. As stated above it continued to do the vibrating action after the program was uninstalled, but definitely less frequently.
I had something very similar the other day. I'm using the swift ROM.
Its never happened before, and i've been using this same rom a for a while now.
ya i have the sprint diamond and mine did that the one time when i took it off the charger. it would vibrate pulses and the phone was like frozen. So i plugged it back in the charger and uninstalled sensorlock and its fine now
mackerman said:
I have uninstalled both GSen (Since it wouldn't rotate SMS for me on Sprint Diamond) and Sensor Lock. The device is still doing this strange vibrate.
I noticed even when I hold the power button and turn it off (soft reboot?) it continues the odd vibrate. The vibrate will however stop when I remove the battery.
Click to expand...
Click to collapse
Somewhat off topic but did you find anything that rotates in SMS on the Sprint Diamond?
Don't blame it on Sensor Lock. I don't have that program installed & mine started vibrating non stop the other day. I couldn't get it to stop & finally did a hard reset. It still continued to vibrate all the way to the point where it got to the green Windows Mobile screen. It stopped, after that & it hasn't happened again since (this was on Saturday). I had done some of the reg tweaks for TF3D performance & nothing else.
sensor lock was the only program i had installed so it was the reason for me. as far as i know only way to rotate SMS with sprint diamond is the long press key
I have also done some of the reg key tweaks on my diamond. It did happen again last night, but before that it's been a few days. I had GSen installed, and it wasn't rotating on SMS, I think I read it wouldn't work with the Sprint Diamond.
What is the long key press method?

Tomtom screen disabeling

I already made a thread about the backlight, but it seems that I only have that problem while using Tomtom.
If I use tomtom without external power, the screen blanks after 30 seconds, or whatever setting is used in the energy settings of the TD2.
When driving on external power, the screen goes blank after 30 minutes (the maximum of the settings if the TD2 isn't used.
On my diamond 1, the diamond recognized tomtom as an active application, hence the screen would stay on, until the battery was empty.
Weird thing is: if I use Coreplayer, the screen does stay on, so the TD2 recognizes Coreplayer as an active application.
More people with this problem? I have the latest official HTC rom (Dutch). Did multiple hard-resets and multiple installations of TT7 (7.910 and 7.915 versions). With or without audio-fix; no matter what: screen blanks....
Touch Incall Tweak ?
maybe is the Touch Incall tweak the solution for you? You can then manually enable backlight settings:
http://forum.xda-developers.com/showthread.php?t=488991!:
Hope this works for you, did it for me.
Unfortunately, it did not. I installed the app, did a soft reset and saw that TomTom was one of the applications on the list.
However, after the same period the screen went blank again. As far as I understand it, the applications on that list are the apps that should prevent the screen blanking out, when a call is coming in. But using tomtom, not always a call comes in..
So, how did you manage to get it working then..??
Honoustly I don't know. I remember I had the same problem but after a while the screen doesn't switch off anymore.
I always have the TD2 power connected when navigating and in the settings tab-more-system-energy-advanced tab you can control the lighting settings and time outs.
Must say that I downgraded to Tomtom 7.910.9185 caus' it should work a little better... I still have the big lag and slow screen refreshing problem though.
For navigating I use Nav'n go Igo (8.3.2.80621) now. Has a lag also but works better and more stable. And uses maps of 10-3-2009!
What version are you using?
TT 7.915.9196, but tried the .9185 also, but seemed to me that that version gave a little more lag than the newest. Newest is stable; the point of the arrow is the point that my car is, so thats ok with me.
Last thing seems that on car power the tt stays on now, but on battery power still disables the screen. Both versions, with or without the audio-fix, with or without the tweak.
O and I upgraded to the latest rom; no result either.

[Q] Call Issues

Hello. I've had this device for awhile now and it's probably the best phone I've ever had.. except I started to have problems with regards to calls just recently. I actually rooted the device about 2 months ago and am currently using the Rombie mod v2 (JPC), if that helps. Anyway, the problem happens in the middle of a conversation, where the proximity sensor somehow disappears and the speaker mode is activated on its own (or maybe it gets in contact to my skin, I'm not sure, since the screen is supposed to remain blank). After that, the device becomes unresponsive: the touch sensitive menu and back keys don't work, and neither does the screen itself..but the hard key home button works and I could still hear the other caller via loudspeaker. I force a reset and everything goes back to normal (I mean this call issue doesn't happen all the time). I don't have any screen protector to affect the performance of the sensor. Anyone can help me out with this? Thanks!

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